Bilgisayar her açılınca WHEA_UNCORRECTABLE_ERROR hatası

İşletim sistemi
Windows 10
Katılım
20 Eylül 2020
Mesajlar
191
Makaleler
1
Yer
Türkiye
RAM
8,00 GB CL18 RAM
SSD veya HDD modeli
Sandisk sd8sn8u512g1002 512GB Sata SSD
Ekran kartı
Intel UHD Graphics 620
İşlemci
Intel Core i7-8550U
Merhaba,

Yaklaşık 1 yıldır Windows 10 işletim sistemindebu hatayı almaktayım. Bu hata sürekli bilgisayar fişe takılı ve kapalıyken gerçekleşiyor. Laptop'u açınca direkt olarak mavi ekran görüyorum. Ancak, hata bilgisayarı yeniden başlattığımda gidiyor ve normal olarak bilgisayar açılıyor. Siz, bilgisayarı fişe takmamamı söyleyebilirsiniz, lakin laptop pili neredeyse ölü durumda. Yani, ben fişten çıkarır çıkarmaz bilgisayar kapanıyor, kilitlendi diyor. Şarj süresi de ayrı bir konu... Ancak ben minidump ve memorydump dosyalarında pil ile ilgili bir sorun çıkaramadım. Tabii işin piri sizlersiniz. Başka forumlarda da bu konuyu yazsam da, ne var ki beni kale alan olmadı. Bu son şansım...

İlginç bir şekilde daha önceden, Laptop'ta tiz ve sürekli gelen bir "bip" ses duydum. Ses sol kısımdan geliyordu. (ki, sol kısımda işlemci ve anakartın büyük bir kısmı mevcut. Haliyle sol kısımda soğutma kanalları var.) İnternetten kısa bir araştırma ile bunun güç kaynağından gelen bir sıkıntı olduğunu öğrendim.

Minidump:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffa1893e4bb028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000011000402, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5202

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 22386

    Key  : Analysis.IO.Other.Mb
    Value: 2

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 6

    Key  : Analysis.Init.CPU.mSec
    Value: 640

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3360

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 102

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x124

    Key  : Bugcheck.Code.Register
    Value: 0x124

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  050123-8937-01.dmp

BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffa1893e4bb028

BUGCHECK_P3: ba000000

BUGCHECK_P4: 11000402

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
ffff8f80`2c9d58e8 fffff806`3cab774a     : 00000000`00000124 00000000`00000000 ffffa189`3e4bb028 00000000`ba000000 : nt!KeBugCheckEx
ffff8f80`2c9d58f0 fffff806`397e15b0     : 00000000`00000000 ffffa189`3e4bb028 ffffa189`3b2f35e0 ffffa189`3e4bb028 : nt!HalBugCheckSystem+0xca
ffff8f80`2c9d5930 fffff806`3cbb9a2e     : 00000000`00000000 ffff8f80`2c9d59d9 ffffa189`3e4bb028 ffffa189`3b2f35e0 : PSHED!PshedBugCheckSystem+0x10
ffff8f80`2c9d5960 fffff806`3cab9071     : ffffa189`3e715c00 ffffa189`3e715c00 ffffa189`3b2f3630 ffffa189`3b2f35e0 : nt!WheaReportHwError+0x46e
ffff8f80`2c9d5a40 fffff806`3cab93e3     : 00000000`00000001 ffffa189`3b2f3630 ffffa189`3b2f35e0 00000000`00000001 : nt!HalpMcaReportError+0xb1
ffff8f80`2c9d5bb0 fffff806`3cab92c0     : ffffa189`3b0abc68 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandlerCore+0xef
ffff8f80`2c9d5c00 fffff806`3cab9511     : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
ffff8f80`2c9d5c40 fffff806`3cab877b     : 00000000`00000000 00000000`00000000 ffff8f80`2c9d5ed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0xc9
ffff8f80`2c9d5c70 fffff806`3cabafc5     : ffffa189`3b0abc68 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f
ffff8f80`2c9d5ca0 fffff806`3cb10ae9     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35
ffff8f80`2c9d5cd0 fffff806`3ca0c7ba     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffff8f80`2c9d5d00 fffff806`3ca0c477     : 00000000`00000000 fffff806`3ca0c3ac 00000000`00000002 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffff8f80`2c9d5e40 fffff806`4dc1138f     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
ffff8700`ce22f598 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x1f


MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {5371cb52-c3d9-558e-47d4-d31c09567ca2}

Followup:     MachineOwner
---------

Memorydump:

Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffa1893e4bb028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000011000402, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4967

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 5067

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 1061

    Key  : Analysis.Init.Elapsed.mSec
    Value: 4285

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 95

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x124

    Key  : Bugcheck.Code.KiBugCheckData
    Value: 0x124

    Key  : Bugcheck.Code.Register
    Value: 0x124

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  MEMORY.DMP

BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffa1893e4bb028

BUGCHECK_P3: ba000000

BUGCHECK_P4: 11000402

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  System

STACK_TEXT:
ffff8f80`2c9d58e8 fffff806`3cab774a     : 00000000`00000124 00000000`00000000 ffffa189`3e4bb028 00000000`ba000000 : nt!KeBugCheckEx
ffff8f80`2c9d58f0 fffff806`397e15b0     : 00000000`00000000 ffffa189`3e4bb028 ffffa189`3b2f35e0 ffffa189`3e4bb028 : nt!HalBugCheckSystem+0xca
ffff8f80`2c9d5930 fffff806`3cbb9a2e     : 00000000`00000000 ffff8f80`2c9d59d9 ffffa189`3e4bb028 ffffa189`3b2f35e0 : PSHED!PshedBugCheckSystem+0x10
ffff8f80`2c9d5960 fffff806`3cab9071     : ffffa189`3e715c00 ffffa189`3e715c00 ffffa189`3b2f3630 ffffa189`3b2f35e0 : nt!WheaReportHwError+0x46e
ffff8f80`2c9d5a40 fffff806`3cab93e3     : 00000000`00000001 ffffa189`3b2f3630 ffffa189`3b2f35e0 00000000`00000001 : nt!HalpMcaReportError+0xb1
ffff8f80`2c9d5bb0 fffff806`3cab92c0     : ffffa189`3b0abc68 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandlerCore+0xef
ffff8f80`2c9d5c00 fffff806`3cab9511     : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
ffff8f80`2c9d5c40 fffff806`3cab877b     : 00000000`00000000 00000000`00000000 ffff8f80`2c9d5ed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0xc9
ffff8f80`2c9d5c70 fffff806`3cabafc5     : ffffa189`3b0abc68 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f
ffff8f80`2c9d5ca0 fffff806`3cb10ae9     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35
ffff8f80`2c9d5cd0 fffff806`3ca0c7ba     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffff8f80`2c9d5d00 fffff806`3ca0c477     : 00000000`00000000 fffff806`3ca0c3ac 00000000`00000002 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffff8f80`2c9d5e40 fffff806`4dc1138f     : fffff806`4dc1f23e 00000000`00000000 fffff806`3cb654c3 00000002`76949597 : nt!KiMcheckAbort+0x277
ffff8700`ce22f598 fffff806`4dc1f23e     : 00000000`00000000 fffff806`3cb654c3 00000002`76949597 ffff8f80`2cfe0180 : intelppm!MWaitIdle+0x1f
ffff8700`ce22f5a0 fffff806`3c882db6     : 00000000`00033e70 00000000`00000001 00000000`00000000 00000000`00000000 : intelppm!PepIdleExecute+0x2e
ffff8700`ce22f5f0 fffff806`3c881b74     : 00000000`00000000 00001f80`00000000 00000000`00000003 00000000`00000002 : nt!PpmIdleExecuteTransition+0x10c6
ffff8700`ce22f9f0 fffff806`3ca004c4     : ffffffff`00000000 ffff8f80`2cfeb240 ffffa189`47aa4080 00000000`00000db2 : nt!PoIdle+0x374
ffff8700`ce22fb60 00000000`00000000     : ffff8700`ce230000 ffff8700`ce229000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x54


MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x124_0_GenuineIntel_PROCESSOR_MAE_INTERNAL_UNCLASSIFIED_IMAGE_GenuineIntel.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {0c89b0a6-a484-2a19-c58d-5c6f112e065b}

Followup:     MachineOwner
---------
 
 
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