Bilgisayarımı 35 gün önce satın aldım kullanıyordum hiçbir sıkıntım yoktu. 2 hafta kadar önce BIOS'umu güncelleme kararı aldım ve güncelledim sıkıntısız. Bu 2 hafta içinde bilgisayarım basıyorum tuşa tam masaüstü gelecekken siyah ekran kalıyor res atıyorsun düzeliyor açılıyor fakat bazen 3-4. de açılyıor bu sorun neden olabilir? Teknik servis anakart pili sök bizim sana yüklediğimiz profili yükle dedi, bu işlemi pil sökmeden yapabilir miyim? Anakartım ASUS TUF B450-PRO GAMING
Çözüldü Bilgisayar masaüstü gelecekken siyah ekranda kalıyor
- Konuyu başlatan Alaybeys
- Başlangıç Tarihi
- Mesaj 26
- Görüntüleme 5B
Bu konu çözüldü olarak işaretlenmiştir. Çözülmediğini düşünüyorsanız konuyu rapor edebilirsiniz.
Çözüm
- MemTest86 ile belleklerinizi test edin.
;
- Norton ürünlerinizi crackli ise kaldırın, değilse güncelleyin.
- Burada yer alan rehberi uygulayın.
Kod:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\CsHay\AppData\Local\Temp\Rar$DIa8704.49747\101520-10937-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff805`06200000 PsLoadedModuleList = 0xfffff805`06e2a310
Debug session time: Thu Oct 15 21:37:26.934 2020 (UTC + 3:00)
System Uptime: 0 days 0:04:14.576
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
..........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff805`065f3ea0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffbe83`cf3a2660=000000000000003b
15: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000006, Exception code that caused the bugcheck
Arg2: fffff80506835932, Address of the instruction which caused the bugcheck
Arg3: ffffbe83cf3a2f60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4203
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-IPC9T25
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 19683
Key : Analysis.Memory.CommitPeak.Mb
Value: 77
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000006
BUGCHECK_P2: fffff80506835932
BUGCHECK_P3: ffffbe83cf3a2f60
BUGCHECK_P4: 0
CONTEXT: ffffbe83cf3a2f60 -- (.cxr 0xffffbe83cf3a2f60)
rax=0000000000000000 rbx=ffffbe83cf3a3a00 rcx=0000000000000007
rdx=0000000000332ff8 rsi=0000000000000000 rdi=ffffae0c84a57000
rip=fffff80506835932 rsp=ffffbe83cf3a3968 rbp=ffffbe83cf3a3a70
r8=000000000000001c r9=ffffd30304810080 r10=0000021642d43ff8
r11=0000000000000ff8 r12=0000000000000000 r13=ffffae0c84a57000
r14=ffffbe83cf3a3c60 r15=ffffae0c8a644410
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
nt!HvpGetCellPaged+0xa2:
fffff805`06835932 418b02 mov eax,dword ptr [r10] ds:002b:00000216`42d43ff8=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: Registry
STACK_TEXT:
ffffbe83`cf3a3968 fffff805`068ca268 : 00000000`00000060 00000000`00000001 ffffbe83`00000000 00000000`00000000 : nt!HvpGetCellPaged+0xa2
ffffbe83`cf3a3970 fffff805`068dbc62 : 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000001 : nt!CmQueryValueKey+0x238
ffffbe83`cf3a3ad0 fffff805`066058b8 : 00000000`02a3d080 00000000`00000002 00000000`00000000 00000000`02000000 : nt!NtQueryValueKey+0x5f2
ffffbe83`cf3a3dd0 00007ff9`738ec0a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`02a3cff8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`738ec0a4
SYMBOL_NAME: nt!HvpGetCellPaged+a2
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.508
STACK_COMMAND: .cxr 0xffffbe83cf3a2f60 ; kb
BUCKET_ID_FUNC_OFFSET: a2
FAILURE_BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {68f3db38-ae8e-4bae-c37a-85819946495f}
Followup: MachineOwner
---------
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\CsHay\AppData\Local\Temp\Rar$DIa8704.988\100920-13281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff800`13000000 PsLoadedModuleList = 0xfffff800`13c2a310
Debug session time: Fri Oct 9 15:09:04.914 2020 (UTC + 3:00)
System Uptime: 1 days 18:53:12.698
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
...................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`133f3ea0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffc88f`c98df9e0=000000000000001a
11: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000006001, The subtype of the bugcheck.
Arg2: ffffffffc0000010
Arg3: 0000020080db3000
Arg4: ffffdb8ff7246390
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3046
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-IPC9T25
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 8410
Key : Analysis.Memory.CommitPeak.Mb
Value: 77
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 1a
BUGCHECK_P1: 6001
BUGCHECK_P2: ffffffffc0000010
BUGCHECK_P3: 20080db3000
BUGCHECK_P4: ffffdb8ff7246390
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: MemCompression
STACK_TEXT:
ffffc88f`c98df9d8 fffff800`134252d6 : 00000000`0000001a 00000000`00006001 ffffffff`c0000010 00000200`80db3000 : nt!KeBugCheckEx
ffffc88f`c98df9e0 fffff800`132792cd : 00000000`00040000 fffff800`00000000 ffffdb8f`eb5048d8 00000000`00000000 : nt!MmStoreProbeAndLockPages+0x1f44fe
ffffc88f`c98dfaf0 fffff800`132794dc : 00000000`00040000 ffffc88f`c98dfb60 ffffc88f`c98dfb60 ffffdb8f`eb504918 : nt!SmKmProbeAndLockAddress+0x5d
ffffc88f`c98dfb20 fffff800`132793b1 : 00000000`00040000 00000000`00000004 00000200`80da0000 00000000`00020000 : nt!SmKmStoreHelperCommandProcess+0xac
ffffc88f`c98dfb90 fffff800`13266dd5 : ffffdb8f`eb50d080 00000000`00000080 fffff800`13279350 000f8067`b4bbbdff : nt!SmKmStoreHelperWorker+0x61
ffffc88f`c98dfc10 fffff800`133fb4f8 : ffffcb00`5c1ea180 ffffdb8f`eb50d080 fffff800`13266d80 ffffc88f`c98dfc80 : nt!PspSystemThreadStartup+0x55
ffffc88f`c98dfc60 00000000`00000000 : ffffc88f`c98e0000 ffffc88f`c98da000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: nt!MmStoreProbeAndLockPages+1f44fe
MODULE_NAME: nt
IMAGE_VERSION: 10.0.19041.508
STACK_COMMAND: .thread ; .cxr ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: 1f44fe
FAILURE_BUCKET_ID: 0x1a_6001_nt!MmStoreProbeAndLockPages
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {3e15d39b-3f7d-fc20-9139-c8a8ddc08425}
Followup: MachineOwner
---------
ViooYa
Megapat
- Katılım
- 7 Ocak 2017
- Mesajlar
- 4.008
- Makaleler
- 3
- Çözümler
- 129
- MemTest86 ile belleklerinizi test edin.
;
- Norton ürünlerinizi crackli ise kaldırın, değilse güncelleyin.
- Burada yer alan rehberi uygulayın.
Kod:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\CsHay\AppData\Local\Temp\Rar$DIa8704.49747\101520-10937-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff805`06200000 PsLoadedModuleList = 0xfffff805`06e2a310
Debug session time: Thu Oct 15 21:37:26.934 2020 (UTC + 3:00)
System Uptime: 0 days 0:04:14.576
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
..........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff805`065f3ea0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffbe83`cf3a2660=000000000000003b
15: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000006, Exception code that caused the bugcheck
Arg2: fffff80506835932, Address of the instruction which caused the bugcheck
Arg3: ffffbe83cf3a2f60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4203
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-IPC9T25
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 19683
Key : Analysis.Memory.CommitPeak.Mb
Value: 77
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000006
BUGCHECK_P2: fffff80506835932
BUGCHECK_P3: ffffbe83cf3a2f60
BUGCHECK_P4: 0
CONTEXT: ffffbe83cf3a2f60 -- (.cxr 0xffffbe83cf3a2f60)
rax=0000000000000000 rbx=ffffbe83cf3a3a00 rcx=0000000000000007
rdx=0000000000332ff8 rsi=0000000000000000 rdi=ffffae0c84a57000
rip=fffff80506835932 rsp=ffffbe83cf3a3968 rbp=ffffbe83cf3a3a70
r8=000000000000001c r9=ffffd30304810080 r10=0000021642d43ff8
r11=0000000000000ff8 r12=0000000000000000 r13=ffffae0c84a57000
r14=ffffbe83cf3a3c60 r15=ffffae0c8a644410
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
nt!HvpGetCellPaged+0xa2:
fffff805`06835932 418b02 mov eax,dword ptr [r10] ds:002b:00000216`42d43ff8=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: Registry
STACK_TEXT:
ffffbe83`cf3a3968 fffff805`068ca268 : 00000000`00000060 00000000`00000001 ffffbe83`00000000 00000000`00000000 : nt!HvpGetCellPaged+0xa2
ffffbe83`cf3a3970 fffff805`068dbc62 : 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000001 : nt!CmQueryValueKey+0x238
ffffbe83`cf3a3ad0 fffff805`066058b8 : 00000000`02a3d080 00000000`00000002 00000000`00000000 00000000`02000000 : nt!NtQueryValueKey+0x5f2
ffffbe83`cf3a3dd0 00007ff9`738ec0a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`02a3cff8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`738ec0a4
SYMBOL_NAME: nt!HvpGetCellPaged+a2
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.508
STACK_COMMAND: .cxr 0xffffbe83cf3a2f60 ; kb
BUCKET_ID_FUNC_OFFSET: a2
FAILURE_BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {68f3db38-ae8e-4bae-c37a-85819946495f}
Followup: MachineOwner
---------
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\CsHay\AppData\Local\Temp\Rar$DIa8704.988\100920-13281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff800`13000000 PsLoadedModuleList = 0xfffff800`13c2a310
Debug session time: Fri Oct 9 15:09:04.914 2020 (UTC + 3:00)
System Uptime: 1 days 18:53:12.698
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
...................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`133f3ea0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffc88f`c98df9e0=000000000000001a
11: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000006001, The subtype of the bugcheck.
Arg2: ffffffffc0000010
Arg3: 0000020080db3000
Arg4: ffffdb8ff7246390
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3046
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-IPC9T25
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 8410
Key : Analysis.Memory.CommitPeak.Mb
Value: 77
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 1a
BUGCHECK_P1: 6001
BUGCHECK_P2: ffffffffc0000010
BUGCHECK_P3: 20080db3000
BUGCHECK_P4: ffffdb8ff7246390
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: MemCompression
STACK_TEXT:
ffffc88f`c98df9d8 fffff800`134252d6 : 00000000`0000001a 00000000`00006001 ffffffff`c0000010 00000200`80db3000 : nt!KeBugCheckEx
ffffc88f`c98df9e0 fffff800`132792cd : 00000000`00040000 fffff800`00000000 ffffdb8f`eb5048d8 00000000`00000000 : nt!MmStoreProbeAndLockPages+0x1f44fe
ffffc88f`c98dfaf0 fffff800`132794dc : 00000000`00040000 ffffc88f`c98dfb60 ffffc88f`c98dfb60 ffffdb8f`eb504918 : nt!SmKmProbeAndLockAddress+0x5d
ffffc88f`c98dfb20 fffff800`132793b1 : 00000000`00040000 00000000`00000004 00000200`80da0000 00000000`00020000 : nt!SmKmStoreHelperCommandProcess+0xac
ffffc88f`c98dfb90 fffff800`13266dd5 : ffffdb8f`eb50d080 00000000`00000080 fffff800`13279350 000f8067`b4bbbdff : nt!SmKmStoreHelperWorker+0x61
ffffc88f`c98dfc10 fffff800`133fb4f8 : ffffcb00`5c1ea180 ffffdb8f`eb50d080 fffff800`13266d80 ffffc88f`c98dfc80 : nt!PspSystemThreadStartup+0x55
ffffc88f`c98dfc60 00000000`00000000 : ffffc88f`c98e0000 ffffc88f`c98da000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: nt!MmStoreProbeAndLockPages+1f44fe
MODULE_NAME: nt
IMAGE_VERSION: 10.0.19041.508
STACK_COMMAND: .thread ; .cxr ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: 1f44fe
FAILURE_BUCKET_ID: 0x1a_6001_nt!MmStoreProbeAndLockPages
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {3e15d39b-3f7d-fc20-9139-c8a8ddc08425}
Followup: MachineOwner
---------Sırasıyla uygulamaya başlıyorum.
RAM'de sadece OC var, frekansını yükseltmiştim.
1. Madde'yi aynen uygulamadım görsellerini de paylaştım.
2. Maddeye gelirsek benim Norton orijinal kendi sitesinden satın aldım.
3. Madde ise anlatılanın aynısını yaptım herhangi bir hata olmadı.
RAM'de sadece OC var, frekansını yükseltmiştim.
1. Madde'yi aynen uygulamadım görsellerini de paylaştım.
2. Maddeye gelirsek benim Norton orijinal kendi sitesinden satın aldım.
3. Madde ise anlatılanın aynısını yaptım herhangi bir hata olmadı.
Dosya Ekleri
Son düzenleyen: Moderatör:
Yeni geldim eve sıkıntısız açıldı. Gün içinde uzaktan eğitim için annem kullanmakta o da açıldığını söyledi direk siyah ekran kalmadığını söyledi.
Norton'a gelince güncelleme yaptım sadece 30 MB güncelleme yaptı.
Şuan eve geldim ben yaşadım sorunu. Bu sabah annemde yaşmış ders anlatmak için açtığında şimdi hangi yolu izleyebiliriz
Norton'a gelince güncelleme yaptım sadece 30 MB güncelleme yaptı.
Şuan eve geldim ben yaşadım sorunu. Bu sabah annemde yaşmış ders anlatmak için açtığında şimdi hangi yolu izleyebiliriz
Son düzenleme:
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