CRITICAL_PROCESS_DIED Mavi Ekran Hatası

Dr.Mellon · 13 Mayıs 2021

Merhabalar hayırlı bayramlar dilerim. Bu sıralar sıklıkla mavi ekran hatası almaya başladım. Ben çözemedim, rica etsem sizler bir kontrol eder misiniz? Bazen video izlerken, bazen bilgisayar uykudan uyanırken, gün içinde sıklıkla mavi ekran alıyorum ve sorunu çözmedim.

Minidump.rar

Er73748 · 13 Mayıs 2021

İyi bayramlar dilerim. Bilgisayarınızda bir DLL eksik. Bunu tamamlamamız lazım. İlk öncelikle el ile DLL attıysanız kaldırın. Daha sonra sfc/scannow komutunu uygulayın. Burada bulunamazsa DISM aracı ile Windows dosyalarını onarın. Gerekli linkler aşağıda.
DISM aracı ile onarım rehberi
sfc/scannow komutu

[CODE title="Minidump içeriği"]
Microsoft (R) Windows Debugger Version 10.0.21349.1004 AMD64.
Copyright (c) Microsoft Corporation. All rights
Mini Kernel Dump File: Only registers and stack trace are available.

************* Path validation summary **************
Response Time (ms) Location.
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64.
Product: WinNt, suite: TerminalServer SingleUserTS.
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff800`74000000 PsLoadedModuleList = 0xfffff800`74c2a1b0
Debug session time: Thu May 13 09:34:08.559 2021 (UTC + 3:00)
System Uptime: 0 days 1:10:19.022
Loading Kernel Symbols.
...............................................................
................................................................
................................................................
...................................
Loading User Symbols.
Loading unloaded module list.
.......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`743f6cf0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff958d`28b27840=00000000000000ef
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
A critical system process died.
Arguments:
Arg1: ffffda0302b6c140, Process object or thread object.
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000.
Arg4: 0000000000000000.

Debugging Details:
------------------

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4781.

Key : Analysis.DebugAnalysisManager
Value: Create.

Key : Analysis.Elapsed.mSec
Value: 33516.

Key : Analysis.Init.CPU.mSec
Value: 484.

Key : Analysis.Init.Elapsed.mSec
Value: 3862.

Key : Analysis.Memory.CommitPeak.Mb
Value: 80.

Key : CriticalProcessDied.ExceptionCode
Value: 2b8d080.

Key : CriticalProcessDied.ImageName
Value: ntdll.dll

Key : CriticalProcessDied.ImageOffset
Value: a0d2a.

Key : CriticalProcessDied.ImageSize
Value: 1f5000.

Key : CriticalProcessDied.ImageTimestamp
Value: bd2c3c23.

Key : CriticalProcessDied.Process
Value: csrss.exe

Key : CriticalProcessDied.Symbol
Value: ntdll.dll!KiRaiseUserExceptionDispatcher

Key : CriticalProcessDied.WERReportId
Value: ed148fca-62f2-45b3-9864-121b2ba75c1b

Key : WER.OS.Branch
Value: vb_release.

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

BUGCHECK_CODE: ef.

BUGCHECK_P1: ffffda0302b6c140.

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME: csrss.exe

CRITICAL_PROCESS: csrss.exe

ERROR_CODE: (NTSTATUS) 0x2b8d080 - <Unable to get error code text>

CRITICAL_PROCESS_REPORTGUID: {ed148fca-62f2-45b3-9864-121b2ba75c1b}

IMAGE_NAME: ntdll.dll

MODULE_NAME: ntdll.

FAULTING_MODULE: 0000000000000000.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

STACK_TEXT:
ffff958d`28b27838 fffff800`749084d2 : 00000000`000000ef ffffda03`02b6c140 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff958d`28b27840 fffff800`747fa4ab : 00000000`00000000 fffff800`7429de5d 00000000`00000002 fffff800`7429d477 : nt!PspCatchCriticalBreak+0x10e
ffff958d`28b278e0 fffff800`7465ea14 : ffffda03`00000000 00000000`00000000 ffffda03`02b6c140 ffffda03`02b6c578 : nt!PspTerminateAllThreads+0x19c1cf
ffff958d`28b27950 fffff800`7465ed3c : ffffda03`02b6c140 00000000`00000000 00000000`00000000 ffffda03`0b49e080 : nt!PspTerminateProcess+0xe0
ffff958d`28b27990 fffff800`744086b5 : ffffda03`02b6c140 ffffda03`02b8d080 ffff958d`28b27a80 ffffffff`ee1e5d00 : nt!NtTerminateProcess+0x9c
ffff958d`28b27a00 00007ff8`cbbed3a4 : 00007ff8`c9248d96 00000000`00000001 00000000`0000007c ffffffff`ee1e5d00 : nt!KiSystemServiceCopyEnd+0x25
000000a5`e46be068 00007ff8`c9248d96 : 00000000`00000001 00000000`0000007c ffffffff`ee1e5d00 00000000`00000b4c : 0x00007ff8`cbbed3a4
000000a5`e46be070 00000000`00000001 : 00000000`0000007c ffffffff`ee1e5d00 00000000`00000b4c 00000000`00000001 : 0x00007ff8`c9248d96
000000a5`e46be078 00000000`0000007c : ffffffff`ee1e5d00 00000000`00000b4c 00000000`00000001 00007ff8`c908e66f : 0x1.
000000a5`e46be080 ffffffff`ee1e5d00 : 00000000`00000b4c 00000000`00000001 00007ff8`c908e66f 00000100`8f4621ed : 0x7c.
000000a5`e46be088 00000000`00000b4c : 00000000`00000001 00007ff8`c908e66f 00000100`8f4621ed 00000000`00000000 : 0xffffffff`ee1e5d00
000000a5`e46be090 00000000`00000001 : 00007ff8`c908e66f 00000100`8f4621ed 00000000`00000000 00000001`0000007c : 0xb4c.
000000a5`e46be098 00007ff8`c908e66f : 00000100`8f4621ed 00000000`00000000 00000001`0000007c 00007ff8`c90897f7 : 0x1.
000000a5`e46be0a0 00000100`8f4621ed : 00000000`00000000 00000001`0000007c 00007ff8`c90897f7 000063ab`00000000 : 0x00007ff8`c908e66f
000000a5`e46be0a8 00000000`00000000 : 00000001`0000007c 00007ff8`c90897f7 000063ab`00000000 00000226`a1e7c000 : 0x00000100`8f4621ed

STACK_COMMAND: .thread ; .cxr ; kb.

FAILURE_BUCKET_ID: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_2b8d080_ntdll.dll!KiRaiseUserExceptionDispatcher_IMAGE_ntdll.dll

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {c9e04622-c151-78a8-44a4-741d12eedede}

Followup: MachineOwner.
---------

2: kd> lmvm ntdll.
Browse full module list.
start end module name.
2: kd> !sysinfo machineid.
Machine ID Information [From Smbios 3.2, DMIVersion 0, Size=4949]
BiosMajorRelease = 16.
BiosMinorRelease = 1
BiosVendor = American Megatrends Inc.
BiosVersion = 1601.
BiosReleaseDate = 11/27/2020
SystemManufacturer = ASUS.
SystemProductName = System Product Name.
SystemFamily = Default string.
SystemVersion = System Version.
SystemSKU = SKU.
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = TUF GAMING Z490-PLUS
BaseBoardVersion = Rev 1.xx
[/CODE]

Ted Kaczynski · 13 Mayıs 2021

Sıklıkla mavi ekran aldığınızı belirtmişsiniz. Bütün minidump dosyalarını paylaşın. Bir tane minidump dosyası bazen yetersiz kalabiliyor.

BIOS sürümünüzü Sürüm 2219 sürümüne güncelleyin.

TUF GAMING Z490-PLUS｜Anakart｜ASUS Türkiye

www.asus.com

Yukarıda denilen şeyleri yap.

Diskine HD Tune yazılımı ile "error scan" testi ve "health" sekmesini paylaşın.

HD Sentinel yazılımı ile "Genel Bakış" sekmesini ve SMART verilerini paylaşın.

Memtest86 testi yapabilirseniz yapın.

Memtest86 USB'den Çalışan RAM Test Programı

RAM'lerinizi test etmek için kullanabileceğiniz en kapsamlı yazılım Memtest86'dır. Aracı USB belleğe yazmak için: Bu video rehberde Memtest86 ile belleklerinizi nasıl test edeceğinizi öğrenebilirsiniz: Adım adım: Öncelikle yazılımı buradan indirin. UEFI desteği olmayan eski sistemler...

www.technopat.net

Dr.Mellon · 13 Mayıs 2021

Er73748 dedi:
İyi bayramlar dilerim. Bilgisayarınızda bir DLL eksik. Bunu tamamlamamız lazım. İlk öncelikle el ile DLL attıysanız kaldırın. Daha sonra sfc/scannow komutunu uygulayın. Burada bulunamazsa DISM aracı ile Windows dosyalarını onarın. Gerekli linkler aşağıda.
DISM aracı ile onarım rehberi
sfc/scannow komutu

[CODE title="Minidump içeriği"]
Microsoft (R) Windows Debugger Version 10.0.21349.1004 AMD64.
Copyright (c) Microsoft Corporation. All rights
Mini Kernel Dump File: Only registers and stack trace are available.

************* Path validation summary **************
Response Time (ms) Location.
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64.
Product: WinNt, suite: TerminalServer SingleUserTS.
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff800`74000000 PsLoadedModuleList = 0xfffff800`74c2a1b0
Debug session time: Thu May 13 09:34:08.559 2021 (UTC + 3:00)
System Uptime: 0 days 1:10:19.022
Loading Kernel Symbols.
...............................................................
................................................................
................................................................
...................................
Loading User Symbols.
Loading unloaded module list.
.......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`743f6cf0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff958d`28b27840=00000000000000ef
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
A critical system process died.
Arguments:
Arg1: ffffda0302b6c140, Process object or thread object.
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000.
Arg4: 0000000000000000.

Debugging Details:
------------------

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4781.

Key : Analysis.DebugAnalysisManager
Value: Create.

Key : Analysis.Elapsed.mSec
Value: 33516.

Key : Analysis.Init.CPU.mSec
Value: 484.

Key : Analysis.Init.Elapsed.mSec
Value: 3862.

Key : Analysis.Memory.CommitPeak.Mb
Value: 80.

Key : CriticalProcessDied.ExceptionCode
Value: 2b8d080.

Key : CriticalProcessDied.ImageName
Value: ntdll.dll

Key : CriticalProcessDied.ImageOffset
Value: a0d2a.

Key : CriticalProcessDied.ImageSize
Value: 1f5000.

Key : CriticalProcessDied.ImageTimestamp
Value: bd2c3c23.

Key : CriticalProcessDied.Process
Value: csrss.exe

Key : CriticalProcessDied.Symbol
Value: ntdll.dll!KiRaiseUserExceptionDispatcher

Key : CriticalProcessDied.WERReportId
Value: ed148fca-62f2-45b3-9864-121b2ba75c1b

Key : WER.OS.Branch
Value: vb_release.

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

BUGCHECK_CODE: ef.

BUGCHECK_P1: ffffda0302b6c140.

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME: csrss.exe

CRITICAL_PROCESS: csrss.exe

ERROR_CODE: (NTSTATUS) 0x2b8d080 - <Unable to get error code text>

CRITICAL_PROCESS_REPORTGUID: {ed148fca-62f2-45b3-9864-121b2ba75c1b}

IMAGE_NAME: ntdll.dll

MODULE_NAME: ntdll.

FAULTING_MODULE: 0000000000000000.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

STACK_TEXT:
ffff958d`28b27838 fffff800`749084d2 : 00000000`000000ef ffffda03`02b6c140 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff958d`28b27840 fffff800`747fa4ab : 00000000`00000000 fffff800`7429de5d 00000000`00000002 fffff800`7429d477 : nt!PspCatchCriticalBreak+0x10e
ffff958d`28b278e0 fffff800`7465ea14 : ffffda03`00000000 00000000`00000000 ffffda03`02b6c140 ffffda03`02b6c578 : nt!PspTerminateAllThreads+0x19c1cf
ffff958d`28b27950 fffff800`7465ed3c : ffffda03`02b6c140 00000000`00000000 00000000`00000000 ffffda03`0b49e080 : nt!PspTerminateProcess+0xe0
ffff958d`28b27990 fffff800`744086b5 : ffffda03`02b6c140 ffffda03`02b8d080 ffff958d`28b27a80 ffffffff`ee1e5d00 : nt!NtTerminateProcess+0x9c
ffff958d`28b27a00 00007ff8`cbbed3a4 : 00007ff8`c9248d96 00000000`00000001 00000000`0000007c ffffffff`ee1e5d00 : nt!KiSystemServiceCopyEnd+0x25
000000a5`e46be068 00007ff8`c9248d96 : 00000000`00000001 00000000`0000007c ffffffff`ee1e5d00 00000000`00000b4c : 0x00007ff8`cbbed3a4
000000a5`e46be070 00000000`00000001 : 00000000`0000007c ffffffff`ee1e5d00 00000000`00000b4c 00000000`00000001 : 0x00007ff8`c9248d96
000000a5`e46be078 00000000`0000007c : ffffffff`ee1e5d00 00000000`00000b4c 00000000`00000001 00007ff8`c908e66f : 0x1.
000000a5`e46be080 ffffffff`ee1e5d00 : 00000000`00000b4c 00000000`00000001 00007ff8`c908e66f 00000100`8f4621ed : 0x7c.
000000a5`e46be088 00000000`00000b4c : 00000000`00000001 00007ff8`c908e66f 00000100`8f4621ed 00000000`00000000 : 0xffffffff`ee1e5d00
000000a5`e46be090 00000000`00000001 : 00007ff8`c908e66f 00000100`8f4621ed 00000000`00000000 00000001`0000007c : 0xb4c.
000000a5`e46be098 00007ff8`c908e66f : 00000100`8f4621ed 00000000`00000000 00000001`0000007c 00007ff8`c90897f7 : 0x1.
000000a5`e46be0a0 00000100`8f4621ed : 00000000`00000000 00000001`0000007c 00007ff8`c90897f7 000063ab`00000000 : 0x00007ff8`c908e66f
000000a5`e46be0a8 00000000`00000000 : 00000001`0000007c 00007ff8`c90897f7 000063ab`00000000 00000226`a1e7c000 : 0x00000100`8f4621ed

STACK_COMMAND: .thread ; .cxr ; kb.

FAILURE_BUCKET_ID: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_2b8d080_ntdll.dll!KiRaiseUserExceptionDispatcher_IMAGE_ntdll.dll

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {c9e04622-c151-78a8-44a4-741d12eedede}

Followup: MachineOwner.
---------

2: kd> lmvm ntdll.
Browse full module list.
start end module name.
2: kd> !sysinfo machineid.
Machine ID Information [From Smbios 3.2, DMIVersion 0, Size=4949]
BiosMajorRelease = 16.
BiosMinorRelease = 1
BiosVendor = American Megatrends Inc.
BiosVersion = 1601.
BiosReleaseDate = 11/27/2020
SystemManufacturer = ASUS.
SystemProductName = System Product Name.
SystemFamily = Default string.
SystemVersion = System Version.
SystemSKU = SKU.
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = TUF GAMING Z490-PLUS
BaseBoardVersion = Rev 1.xx
[/CODE]

El ile herhangi bir dll yükleme geçmişim yok ama önerilerinizi gün için deneyip tekrar size bilgi vereceğim ilginiz için teşekkür ederim.

Ted Kaczynski dedi:
Sıklıkla mavi ekran aldığınızı belirtmişsiniz. Bütün minidump dosyalarını paylaşın. Bir tane minidump dosyası bazen yetersiz kalabiliyor.

BIOS sürümünüzü Sürüm 2219 sürümüne güncelleyin.

TUF GAMING Z490-PLUS｜Anakart｜ASUS Türkiye

www.asus.com

Yukarıda denilen şeyleri yap.

Diskine HD Tune yazılımı ile "error scan" testi ve "health" sekmesini paylaşın.

HD Sentinel yazılımı ile "Genel Bakış" sekmesini ve SMART verilerini paylaşın.

Memtest86 testi yapabilirseniz yapın.

Memtest86 USB'den Çalışan RAM Test Programı

RAM'lerinizi test etmek için kullanabileceğiniz en kapsamlı yazılım Memtest86'dır. Aracı USB belleğe yazmak için: Bu video rehberde Memtest86 ile belleklerinizi nasıl test edeceğinizi öğrenebilirsiniz: Adım adım: Öncelikle yazılımı buradan indirin. UEFI desteği olmayan eski sistemler...

www.technopat.net

Cevabınız için teşekkür ederim tam konuyu açtıktan sonra BIOS güncelleme aklıma gelmişti ve hemen güncelledim şuana kadar herhangi bir hata almadım ama yukarıdaki önerileri uygulayıp tekrar bilgi vereceğim.

Ted Kaczynski · 13 Mayıs 2021

Rica ederim.

Dediklerimi uygulayın. Bir sorun oluşursa haberdar edersiniz.

CRITICAL_PROCESS_DIED Mavi Ekran Hatası

Ayrıntılı düzenleme

Dr.Mellon

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Er73748

Kilopat

Ted Kaczynski

Megapat

TUF GAMING Z490-PLUS｜Anakart｜ASUS Türkiye

Memtest86 USB'den Çalışan RAM Test Programı

Dr.Mellon

Hectopat

TUF GAMING Z490-PLUS｜Anakart｜ASUS Türkiye

Memtest86 USB'den Çalışan RAM Test Programı

Ted Kaczynski

Megapat

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