KMODE_EXCEPTION_NOT_HANDLED mouclass.sys mavi ekran hatası

MadProdigy06

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Katılım
25 Ocak 2020
Mesajlar
11
Arkadaşlar oyunlarda donma ve atma oluyor ara sırada başlıkta belirttiğim KMODE_EXCEPTION_NOT_HANDLED ve açıklama olarak mouclass.sys mavi ekran hatası alıyorum.

Minidump dosyasını paylaşıyorum bir bakabilir misiniz?

Memtest86 ile RAM testide yaptım bir hata çıkmadı onu da paylaşıyorum.

Forumdaki aynı mavi ekran hatası üzerine açılmış konulara baktım birçok sebepten olabilir diye kendi minidump dosyamı paylaşmak istedim.

Minidump dosyası: MEGA
 

Dosya Ekleri

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MayCrasH

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Andromeda
Rise of the Tomb Raider oynarken Logitech yazılımları hata veriyor, bu kullandığın Logitech cihaz kaynaklı da olabilir yazılımı kaynaklı da, ilk olarak yazılımını veya sürücüsünü kaldırıp dener misin?

Ayrıca oyun orijinal mi?

Deamon Tools araçlarınıda kullanmıyorsan boşuna tutma bilgisayarında.
Kod:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80268433aa0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for LGSHidFilt.Sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

DUMP_TYPE:  2

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80268433aa0

BUGCHECK_P3: 0

BUGCHECK_P4: ffffffffffffffff

READ_ADDRESS: GetUlongFromAddress: unable to read from fffff8025a450c18
fffff8025a4cc390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffffffffffffff

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
mouclass!MouseClassServiceCallback+0
fffff802`68433aa0 48895c2410      mov     qword ptr [rsp+10h],rbx

EXCEPTION_PARAMETER2:  ffffffffffffffff

BUGCHECK_STR:  0x1E_c0000005_R

CPU_COUNT: 8

CPU_MHZ: e10

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  ROTTR.exe

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-02-2020 22:12:24.0385

ANALYSIS_VERSION: 10.0.18362.1 x86fre

DPC_STACK_BASE:  FFFFF18866630FB0

EXCEPTION_RECORD:  ffffd08687f7a001 -- (.exr 0xffffd08687f7a001)
ExceptionAddress: 96ffffd08682dd08
   ExceptionCode: 54029700
  ExceptionFlags: 00657268
NumberParameters: 16777216
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000020000004
   Parameter[2]: 48000008d8000000
   Parameter[3]: 0000000000000000
   Parameter[4]: 00fffff8025a44c7
   Parameter[5]: f400000000000054
   Parameter[6]: 010000000000007f
   Parameter[7]: 0000000000000000
   Parameter[8]: 2500000000000000
   Parameter[9]: 0000000000008800
   Parameter[10]: acfffff8025a44c7
   Parameter[11]: 06ffff98018b6079
   Parameter[12]: 8800000000002000
   Parameter[13]: 88ffffd08687f7a0
   Parameter[14]: 00ffffd08687f7a0

LAST_CONTROL_TRANSFER:  from fffff8025a2969fe to fffff8025a1b9040

STACK_TEXT:
fffff188`6662ec68 fffff802`5a2969fe : 00000000`0000001e ffffffff`c0000005 fffff802`68433aa0 00000000`00000000 : nt!KeBugCheckEx
fffff188`6662ec70 fffff802`5a1c1b2f : fffff802`5a46c000 fffff802`5a008000 0005c070`009f1000 00000000`0010001f : nt!KiFatalExceptionHandler+0x22
fffff188`6662ecb0 fffff802`5a0a7b40 : fffff188`6662f300 00000000`00000000 fffff188`6662f220 00000000`00000000 : nt!RtlpExecuteHandlerForException+0xf
fffff188`6662ece0 fffff802`5a10fdb4 : fffff188`6662fc18 fffff188`6662f960 fffff188`6662fc18 ffffd086`7ed809b0 : nt!RtlDispatchException+0x430
fffff188`6662f430 fffff802`5a1ca942 : ffffd086`87f7a001 00000000`00000010 00000000`00000000 ffffd086`7ed7baf8 : nt!KiDispatchException+0x144
fffff188`6662fae0 fffff802`5a1c6805 : 00000000`00000000 ffffd086`7ed25770 00000000`00000020 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff188`6662fcc0 fffff802`68433aa0 : fffff802`68423964 00000000`00000000 fffff188`6662feb8 ffffd086`7ed25770 : nt!KiGeneralProtectionFault+0x305
fffff188`6662fe58 fffff802`68423964 : 00000000`00000000 fffff188`6662feb8 ffffd086`7ed25770 ffffd086`7ed809b0 : mouclass!MouseClassServiceCallback
fffff188`6662fe60 fffff802`5a07154d : 00000000`00000000 fffff802`68403000 00000000`00000001 fffff802`00000000 : mouhid!MouHid_ReadComplete+0x744
fffff188`6662ff00 fffff802`5a071367 : ffffd086`7ed81010 fffff802`68408e00 00000000`00000001 00000000`00000001 : nt!IopfCompleteRequest+0x1cd
fffff188`66630010 fffff802`823a88c8 : 00000000`00000000 ffffd086`7ee293e0 00000000`00000002 c0000001`00000833 : nt!IofCompleteRequest+0x17
fffff188`66630040 fffff802`823a645c : 00000000`00000002 00000000`00000000 ffffd086`7ed81010 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x228 [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869]
fffff188`666300d0 fffff802`6840b485 : ffffd086`7ee293e0 ffffd086`7ee293e0 00000000`00000001 fffff802`6840b010 : Wdf01000!imp_WdfRequestCompleteWithInformation+0x9c [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 571]
fffff188`66630130 ffffd086`7ee293e0 : ffffd086`7ee293e0 00000000`00000001 fffff802`6840b010 fffff188`66630180 : LGSHidFilt+0xb485
fffff188`66630138 ffffd086`7ee293e0 : 00000000`00000001 fffff802`6840b010 fffff188`66630180 00000000`0000000f : 0xffffd086`7ee293e0
fffff188`66630140 00000000`00000001 : fffff802`6840b010 fffff188`66630180 00000000`0000000f 00000000`00000000 : 0xffffd086`7ee293e0
fffff188`66630148 fffff802`6840b010 : fffff188`66630180 00000000`0000000f 00000000`00000000 fffff188`666301d9 : 0x1
fffff188`66630150 fffff188`66630180 : 00000000`0000000f 00000000`00000000 fffff188`666301d9 00000000`00000200 : LGSHidFilt+0xb010
fffff188`66630158 00000000`0000000f : 00000000`00000000 fffff188`666301d9 00000000`00000200 00000000`55646948 : 0xfffff188`66630180
fffff188`66630160 00000000`00000000 : fffff188`666301d9 00000000`00000200 00000000`55646948 00000000`00000008 : 0xf


THREAD_SHA1_HASH_MOD_FUNC:  51bbad977ee26be1dd49d8d8235f91debc43e340

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  64766a040c8d281a2101ae6c5515583a2af92341

THREAD_SHA1_HASH_MOD:  7a48d624ab873d01e6d7e128e401e9b37cbc1af5

FOLLOWUP_IP:
mouclass!MouseClassServiceCallback+0
fffff802`68433aa0 48895c2410      mov     qword ptr [rsp+10h],rbx

FAULT_INSTR_CODE:  245c8948

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  mouclass!MouseClassServiceCallback+0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: mouclass

IMAGE_NAME:  mouclass.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.17763.379

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  0

FAILURE_BUCKET_ID:  0x1E_c0000005_R_mouclass!MouseClassServiceCallback

BUCKET_ID:  0x1E_c0000005_R_mouclass!MouseClassServiceCallback

PRIMARY_PROBLEM_CLASS:  0x1E_c0000005_R_mouclass!MouseClassServiceCallback

TARGET_TIME:  2020-02-02T18:45:51.000Z

OSBUILD:  17763

OSSERVICEPACK:  134

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  2003-06-14 08:03:37

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  30de

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x1e_c0000005_r_mouclass!mouseclassservicecallback

FAILURE_ID_HASH:  {7db74b51-c20b-df4e-5924-b3fcbcfca8cf}

Followup:     MachineOwner
---------
 
KS
MadProdigy06

MadProdigy06

Femtopat
Katılım
25 Ocak 2020
Mesajlar
11
Rise of the Tomb Raider oynarken Logitech yazılımları hata veriyor, bu kullandığın Logitech cihaz kaynaklı da olabilir yazılımı kaynaklı da, ilk olarak yazılımını veya sürücüsünü kaldırıp dener misin?

Ayrıca oyun orijinal mi?

Deamon Tools araçlarınıda kullanmıyorsan boşuna tutma bilgisayarında.
Kod:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80268433aa0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for LGSHidFilt.Sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

DUMP_TYPE:  2

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80268433aa0

BUGCHECK_P3: 0

BUGCHECK_P4: ffffffffffffffff

READ_ADDRESS: GetUlongFromAddress: unable to read from fffff8025a450c18
fffff8025a4cc390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffffffffffffff

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
mouclass!MouseClassServiceCallback+0
fffff802`68433aa0 48895c2410      mov     qword ptr [rsp+10h],rbx

EXCEPTION_PARAMETER2:  ffffffffffffffff

BUGCHECK_STR:  0x1E_c0000005_R

CPU_COUNT: 8

CPU_MHZ: e10

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  ROTTR.exe

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-02-2020 22:12:24.0385

ANALYSIS_VERSION: 10.0.18362.1 x86fre

DPC_STACK_BASE:  FFFFF18866630FB0

EXCEPTION_RECORD:  ffffd08687f7a001 -- (.exr 0xffffd08687f7a001)
ExceptionAddress: 96ffffd08682dd08
   ExceptionCode: 54029700
  ExceptionFlags: 00657268
NumberParameters: 16777216
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000020000004
   Parameter[2]: 48000008d8000000
   Parameter[3]: 0000000000000000
   Parameter[4]: 00fffff8025a44c7
   Parameter[5]: f400000000000054
   Parameter[6]: 010000000000007f
   Parameter[7]: 0000000000000000
   Parameter[8]: 2500000000000000
   Parameter[9]: 0000000000008800
   Parameter[10]: acfffff8025a44c7
   Parameter[11]: 06ffff98018b6079
   Parameter[12]: 8800000000002000
   Parameter[13]: 88ffffd08687f7a0
   Parameter[14]: 00ffffd08687f7a0

LAST_CONTROL_TRANSFER:  from fffff8025a2969fe to fffff8025a1b9040

STACK_TEXT:
fffff188`6662ec68 fffff802`5a2969fe : 00000000`0000001e ffffffff`c0000005 fffff802`68433aa0 00000000`00000000 : nt!KeBugCheckEx
fffff188`6662ec70 fffff802`5a1c1b2f : fffff802`5a46c000 fffff802`5a008000 0005c070`009f1000 00000000`0010001f : nt!KiFatalExceptionHandler+0x22
fffff188`6662ecb0 fffff802`5a0a7b40 : fffff188`6662f300 00000000`00000000 fffff188`6662f220 00000000`00000000 : nt!RtlpExecuteHandlerForException+0xf
fffff188`6662ece0 fffff802`5a10fdb4 : fffff188`6662fc18 fffff188`6662f960 fffff188`6662fc18 ffffd086`7ed809b0 : nt!RtlDispatchException+0x430
fffff188`6662f430 fffff802`5a1ca942 : ffffd086`87f7a001 00000000`00000010 00000000`00000000 ffffd086`7ed7baf8 : nt!KiDispatchException+0x144
fffff188`6662fae0 fffff802`5a1c6805 : 00000000`00000000 ffffd086`7ed25770 00000000`00000020 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff188`6662fcc0 fffff802`68433aa0 : fffff802`68423964 00000000`00000000 fffff188`6662feb8 ffffd086`7ed25770 : nt!KiGeneralProtectionFault+0x305
fffff188`6662fe58 fffff802`68423964 : 00000000`00000000 fffff188`6662feb8 ffffd086`7ed25770 ffffd086`7ed809b0 : mouclass!MouseClassServiceCallback
fffff188`6662fe60 fffff802`5a07154d : 00000000`00000000 fffff802`68403000 00000000`00000001 fffff802`00000000 : mouhid!MouHid_ReadComplete+0x744
fffff188`6662ff00 fffff802`5a071367 : ffffd086`7ed81010 fffff802`68408e00 00000000`00000001 00000000`00000001 : nt!IopfCompleteRequest+0x1cd
fffff188`66630010 fffff802`823a88c8 : 00000000`00000000 ffffd086`7ee293e0 00000000`00000002 c0000001`00000833 : nt!IofCompleteRequest+0x17
fffff188`66630040 fffff802`823a645c : 00000000`00000002 00000000`00000000 ffffd086`7ed81010 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x228 [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869]
fffff188`666300d0 fffff802`6840b485 : ffffd086`7ee293e0 ffffd086`7ee293e0 00000000`00000001 fffff802`6840b010 : Wdf01000!imp_WdfRequestCompleteWithInformation+0x9c [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 571]
fffff188`66630130 ffffd086`7ee293e0 : ffffd086`7ee293e0 00000000`00000001 fffff802`6840b010 fffff188`66630180 : LGSHidFilt+0xb485
fffff188`66630138 ffffd086`7ee293e0 : 00000000`00000001 fffff802`6840b010 fffff188`66630180 00000000`0000000f : 0xffffd086`7ee293e0
fffff188`66630140 00000000`00000001 : fffff802`6840b010 fffff188`66630180 00000000`0000000f 00000000`00000000 : 0xffffd086`7ee293e0
fffff188`66630148 fffff802`6840b010 : fffff188`66630180 00000000`0000000f 00000000`00000000 fffff188`666301d9 : 0x1
fffff188`66630150 fffff188`66630180 : 00000000`0000000f 00000000`00000000 fffff188`666301d9 00000000`00000200 : LGSHidFilt+0xb010
fffff188`66630158 00000000`0000000f : 00000000`00000000 fffff188`666301d9 00000000`00000200 00000000`55646948 : 0xfffff188`66630180
fffff188`66630160 00000000`00000000 : fffff188`666301d9 00000000`00000200 00000000`55646948 00000000`00000008 : 0xf


THREAD_SHA1_HASH_MOD_FUNC:  51bbad977ee26be1dd49d8d8235f91debc43e340

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  64766a040c8d281a2101ae6c5515583a2af92341

THREAD_SHA1_HASH_MOD:  7a48d624ab873d01e6d7e128e401e9b37cbc1af5

FOLLOWUP_IP:
mouclass!MouseClassServiceCallback+0
fffff802`68433aa0 48895c2410      mov     qword ptr [rsp+10h],rbx

FAULT_INSTR_CODE:  245c8948

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  mouclass!MouseClassServiceCallback+0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: mouclass

IMAGE_NAME:  mouclass.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.17763.379

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  0

FAILURE_BUCKET_ID:  0x1E_c0000005_R_mouclass!MouseClassServiceCallback

BUCKET_ID:  0x1E_c0000005_R_mouclass!MouseClassServiceCallback

PRIMARY_PROBLEM_CLASS:  0x1E_c0000005_R_mouclass!MouseClassServiceCallback

TARGET_TIME:  2020-02-02T18:45:51.000Z

OSBUILD:  17763

OSSERVICEPACK:  134

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  2003-06-14 08:03:37

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  30de

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x1e_c0000005_r_mouclass!mouseclassservicecallback

FAILURE_ID_HASH:  {7db74b51-c20b-df4e-5924-b3fcbcfca8cf}

Followup:     MachineOwner
---------
Oyun orijinal Logitech G300S mouse kullanıyorum Logitech'in makro yazılımı yüklü. Bilgisayarı her açtığımda Logitech driver yüklemesi yapıyor zaten dediğiniz gibi sorun onunla alakalı olabilir hemen kaldırıp deniyorum.
 

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