Mavi ekran hatası

iemralan

Hectopat
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1 Ekim 2018
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Yazılım Mühendisi
Arkadaşlar selam, ASUS GL553VD cihazım, 1050 ekran kartını kurunca mavi ekran veriyor. Yeni format atıldı. NVIDIA kartta sorun var sanırım, dumplar ekte.

 
Son düzenleyen: Moderatör:
Harici ekran kartınızda sorun görünüyor. Sürücüleri nasıl güncelliyorsunuz? Sürücü kaynaklı pek çok sorun görüyorum. Sürücü bulucu falan kullanıyorsanız sorunun sebebi bu olabilir.

Kod:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80388d55525, The address that the exception occurred at
Arg3: ffff8189978969c8, Exception Record Address
Arg4: ffff818997896200, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 4343

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on BORA

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 50661

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80388d55525

BUGCHECK_P3: ffff8189978969c8

BUGCHECK_P4: ffff818997896200

EXCEPTION_RECORD:  ffff8189978969c8 -- (.exr 0xffff8189978969c8)
ExceptionAddress: fffff80388d55525 (nvlddmkm+0x0000000000355525)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000038
Attempt to read from address 0000000000000038

CONTEXT:  ffff818997896200 -- (.cxr 0xffff818997896200)
rax=ffffa40b3b63e270 rbx=ffff818997896c70 rcx=ffffa40b3c1f1a80
rdx=0000000000000000 rsi=ffffa40b3dae8000 rdi=ffff818997896c78
rip=fffff80388d55525 rsp=ffff818997896c00 rbp=ffffa40b415d3000
 r8=ffff818997896c78  r9=ffff818997896c70 r10=fffff803892af9e0
r11=0000000000000006 r12=000000000000002d r13=0000000000000000
r14=ffffa40b3d81050c r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050246
nvlddmkm+0x355525:
fffff803`88d55525 488b4238        mov     rax,qword ptr [rdx+38h] ds:002b:00000000`00000038=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

READ_ADDRESS: fffff8036d4fa388: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8036d40f2a8: Unable to get Flags value from nt!KdVersionBlock
fffff8036d40f2a8: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
 0000000000000038

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek  u olamaz %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000038

EXCEPTION_STR:  0xc0000005

STACK_TEXT: 
ffff8189`97896c00 b0940a00`00000000     : fffff803`88f07c57 fffff803`892afa88 fffff803`89316ea8 ffffa40b`3dae8000 : nvlddmkm+0x355525
ffff8189`97896c08 fffff803`88f07c57     : fffff803`892afa88 fffff803`89316ea8 ffffa40b`3dae8000 fffff803`8905f2f8 : 0xb0940a00`00000000
ffff8189`97896c10 fffff803`892afa88     : fffff803`89316ea8 ffffa40b`3dae8000 fffff803`8905f2f8 ffffa40b`415d3000 : nvlddmkm+0x507c57
ffff8189`97896c18 fffff803`89316ea8     : ffffa40b`3dae8000 fffff803`8905f2f8 ffffa40b`415d3000 ffffa40b`3f6cf000 : nvlddmkm+0x8afa88
ffff8189`97896c20 ffffa40b`3dae8000     : fffff803`8905f2f8 ffffa40b`415d3000 ffffa40b`3f6cf000 00000000`00000000 : nvlddmkm+0x916ea8
ffff8189`97896c28 fffff803`8905f2f8     : ffffa40b`415d3000 ffffa40b`3f6cf000 00000000`00000000 ffffa40b`3dae8000 : 0xffffa40b`3dae8000
ffff8189`97896c30 ffffa40b`415d3000     : ffffa40b`3f6cf000 00000000`00000000 ffffa40b`3dae8000 00000000`b0940a00 : nvlddmkm+0x65f2f8
ffff8189`97896c38 ffffa40b`3f6cf000     : 00000000`00000000 ffffa40b`3dae8000 00000000`b0940a00 fffff803`88b19a7f : 0xffffa40b`415d3000
ffff8189`97896c40 00000000`00000000     : ffffa40b`3dae8000 00000000`b0940a00 fffff803`88b19a7f ffffa40b`415d48e8 : 0xffffa40b`3f6cf000


SYMBOL_NAME:  nvlddmkm+355525

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .cxr 0xffff818997896200 ; kb

BUCKET_ID_FUNC_OFFSET:  355525

FAILURE_BUCKET_ID:  AV_nvlddmkm!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {7eea5677-f68d-2154-717e-887e07e55cd3}

Followup:     MachineOwner
---------



SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80798b45525, The address that the exception occurred at
Arg3: fffff10c4eb4e9c8, Exception Record Address
Arg4: fffff10c4eb4e200, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 4343

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on BORA

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 51226

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80798b45525

BUGCHECK_P3: fffff10c4eb4e9c8

BUGCHECK_P4: fffff10c4eb4e200

EXCEPTION_RECORD:  fffff10c4eb4e9c8 -- (.exr 0xfffff10c4eb4e9c8)
ExceptionAddress: fffff80798b45525 (nvlddmkm+0x0000000000355525)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000038
Attempt to read from address 0000000000000038

CONTEXT:  fffff10c4eb4e200 -- (.cxr 0xfffff10c4eb4e200)
rax=ffffd90d88f77010 rbx=fffff10c4eb4ec70 rcx=ffffd90d893b8fd0
rdx=0000000000000000 rsi=ffffd90d886d9000 rdi=fffff10c4eb4ec78
rip=fffff80798b45525 rsp=fffff10c4eb4ec00 rbp=ffffd90d89609000
 r8=fffff10c4eb4ec78  r9=fffff10c4eb4ec70 r10=fffff8079909f9e0
r11=0000000000000006 r12=000000000000002d r13=0000000000000000
r14=ffffd90d8989d6fc r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050246
nvlddmkm+0x355525:
fffff807`98b45525 488b4238        mov     rax,qword ptr [rdx+38h] ds:002b:00000000`00000038=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

READ_ADDRESS: fffff8077d4fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8077d40f340: Unable to get Flags value from nt!KdVersionBlock
fffff8077d40f340: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
 0000000000000038

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek  u olamaz %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000038

EXCEPTION_STR:  0xc0000005

STACK_TEXT: 
fffff10c`4eb4ec00 b0940a00`00000000     : fffff807`98cf7c57 fffff807`9909fa88 fffff807`99106ea8 ffffd90d`886d9000 : nvlddmkm+0x355525
fffff10c`4eb4ec08 fffff807`98cf7c57     : fffff807`9909fa88 fffff807`99106ea8 ffffd90d`886d9000 fffff807`98e4f2f8 : 0xb0940a00`00000000
fffff10c`4eb4ec10 fffff807`9909fa88     : fffff807`99106ea8 ffffd90d`886d9000 fffff807`98e4f2f8 ffffd90d`89609000 : nvlddmkm+0x507c57
fffff10c`4eb4ec18 fffff807`99106ea8     : ffffd90d`886d9000 fffff807`98e4f2f8 ffffd90d`89609000 ffffd90d`8809b000 : nvlddmkm+0x8afa88
fffff10c`4eb4ec20 ffffd90d`886d9000     : fffff807`98e4f2f8 ffffd90d`89609000 ffffd90d`8809b000 00000000`00000000 : nvlddmkm+0x916ea8
fffff10c`4eb4ec28 fffff807`98e4f2f8     : ffffd90d`89609000 ffffd90d`8809b000 00000000`00000000 ffffd90d`886d9000 : 0xffffd90d`886d9000
fffff10c`4eb4ec30 ffffd90d`89609000     : ffffd90d`8809b000 00000000`00000000 ffffd90d`886d9000 00000000`b0940a00 : nvlddmkm+0x65f2f8
fffff10c`4eb4ec38 ffffd90d`8809b000     : 00000000`00000000 ffffd90d`886d9000 00000000`b0940a00 fffff807`98909a7f : 0xffffd90d`89609000
fffff10c`4eb4ec40 00000000`00000000     : ffffd90d`886d9000 00000000`b0940a00 fffff807`98909a7f ffffd90d`8960a8e8 : 0xffffd90d`8809b000


SYMBOL_NAME:  nvlddmkm+355525

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .cxr 0xfffff10c4eb4e200 ; kb

BUCKET_ID_FUNC_OFFSET:  355525

FAILURE_BUCKET_ID:  AV_nvlddmkm!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {7eea5677-f68d-2154-717e-887e07e55cd3}

Followup:     MachineOwner
---------
 
O zaman, önce DDU ile ekran kartı sürücülerinizi kaldırıp güncelleyin. Hem dahili hem de harici kart için yapın bunu, hangisini ilk yapacağınız rehberde yazıyor.

Sonra touchpad sürücünüzü güncelleyin. Zaten güncellediyseniz belirtin.

Ayrıca CMD'yi yönetici olarak çalıştırıp sfc /scannow komutunu girin.
 

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