RTX 2060 sistemde mavi ekran hatası

xienion

Hectopat
Katılım
8 Haziran 2020
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713
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Merhaba arkadaşlar. Az önce bilgisayarım mavi ekran verdi. Bilgisayarımı alalı 6 ay oldu ve özellikleri şu;

Palit RTX 2060.
Netac 480GB SSD.
Ryzen 5 3500X.
B450mh BIOSTAR anakart.
Crucial Ballistix 16 GB RAM.

Parçaların isimlerini hatalı yazmış olabilirim. Sorunum şu, bilgisayar neden mavi ekran vermiş olabilir? Video izlerken birden mavi ekran yedim. 8 GB RAM sonradan ekledim, sorun RAM'lerden midir? Ne yapmalıyım?
 

Hocam paylaşırsanız Minidump'ları inceleyip söyleyelim.
 
Ethernet sürücünüzü güncelleyin, Display Driver Uninstaller yazılımı yardımıyla ekran kartı sürücünüzü kaldırıp yeniden kurun. DISM aracını da kullanmayı unutmayın, epey de bir eksik/bozuk dosya birikmiş.

GPU sürücüsü kurarken WHQL olanları kurun, BETA sürümler sorun yaşatabilir. Yeni bir BSoD alırsanız konu açarak sorun, aynı konu altına yazmayın. Dosyanız bozuk değil, sadece BIOS ve CPU hakkındaki bilgiler tam yüklenmemiş.



VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 0000000000000033, The subtype of the bugcheck:
Arg2: ffffb289cddaeda0
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 7343

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 190024

Key : Analysis.Init.CPU.mSec
Value: 625

Key : Analysis.Init.Elapsed.mSec
Value: 78397

Key : Analysis.Memory.CommitPeak.Mb
Value: 84

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: 10e

BUGCHECK_P1: 33

BUGCHECK_P2: ffffb289cddaeda0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: dwm.exe

STACK_TEXT:
ffff870a`0c93a218 fffff804`373a3ad0 : 00000000`0000010e 00000000`00000033 ffffb289`cddaeda0 00000000`00000000 : nt!KeBugCheckEx
ffff870a`0c93a220 fffff804`36e57ded : 00000000`00000000 ffffb289`cddaeea0 ffff9c0e`6f4d5000 00000000`00000001 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffff870a`0c93a260 fffff804`36dc1caa : ffffb289`cddaeda0 00000000`00000000 ffffb289`d6c1bb90 00000000`00000001 : dxgmms2!VIDMM_PROCESS_ADAPTER_INFO::~VIDMM_PROCESS_ADAPTER_INFO+0x25611
ffff870a`0c93a2a0 fffff804`36e327b9 : ffffb289`cddaeda0 00000000`00000000 ffffb289`d6c1bb90 ffff9c0e`6f166010 : dxgmms2!VIDMM_PROCESS_ADAPTER_INFO::`scalar deleting destructor'+0xe
ffff870a`0c93a2d0 fffff804`36e32225 : 00000000`00000000 ffffb289`d6c1bb90 ffffb289`cddaeda0 ffff9c0e`726c4080 : dxgmms2!VIDMM_PROCESS::DestroyAdapterInfo+0xe5
ffff870a`0c93a300 fffff804`36dc1cee : ffffb289`d4712e50 ffff870a`0c93a4b9 ffff9c0e`6f166010 01000000`00100000 : dxgmms2!VIDMM_PROCESS::CloseAdapter+0xb9
ffff870a`0c93a3c0 fffff804`37146b89 : 00000000`00000030 00000000`00000799 00000000`c00082c0 00000000`00000000 : dxgmms2!VidMmCloseAdapter+0x1e
ffff870a`0c93a3f0 fffff804`3710556f : ffff9c0e`6921b000 00000000`00000000 ffff9c0e`6f634910 fffff804`26861553 : dxgkrnl!DXGPROCESS_ADAPTER_INFO::CloseVidMmAdapter+0x2d
ffff870a`0c93a420 fffff804`370cad75 : ffffb289`d4712e50 ffffb28a`00000002 ffffb289`d4712e50 ffff9c0e`6f166010 : dxgkrnl!DXGPROCESS::DestroyAdapterInfo+0x143
ffff870a`0c93a520 fffff804`370c985d : ffff9c0e`6f38e000 fffff804`00000001 ffff9c0e`6f38e000 ffffb28a`21b1fed0 : dxgkrnl!DXGPROCESS::CloseAdapter+0xf9
ffff870a`0c93a5b0 fffff804`3710a9f9 : ffff9c0e`761e7580 ffff870a`0c93a700 00000000`00000259 ffffb28a`21b1fde0 : dxgkrnl!DXGADAPTER::DestroyHandle+0x11d
ffff870a`0c93a600 fffff804`37105c15 : ffffb28a`21b1fde0 fffff804`26861569 ffffb28a`21b1fde0 00000000`00000000 : dxgkrnl!DXGPROCESS::Destroy+0x341
ffff870a`0c93a870 fffff804`36ff6c71 : 00000000`00000000 ffff9c0e`7b13a6d0 00000000`00000000 fffff804`36ff6ad5 : dxgkrnl!DXGPROCESS::DestroyDxgProcess+0x105
ffff870a`0c93a9c0 fffff804`26c379ff : 00000000`00000000 ffff9c0e`66c39020 ffff9c0e`80455080 fffff804`01046000 : dxgkrnl!DxgkProcessNotify+0x1a1
ffff870a`0c93aa10 fffff804`26c62cf4 : ffff9c0e`80455000 ffff9c0e`80455080 00000000`00000000 00000000`00000000 : nt!PspCallProcessNotifyRoutines+0x213
ffff870a`0c93aae0 fffff804`26d06af2 : ffff9c0e`726c44b8 00000000`00000000 ffff870a`0c93acd0 00000000`00000000 : nt!PspExitProcess+0x70
ffff870a`0c93ab10 fffff804`26cd2888 : 00000000`000000ff 00000000`00000001 00000000`00000000 00000027`ab953000 : nt!PspExitThread+0x5b2
ffff870a`0c93ac10 fffff804`26867fb7 : 00000000`00000000 00000000`00000000 00000000`00000006 00007ffc`1a5ecc94 : nt!KiSchedulerApcTerminate+0x38
ffff870a`0c93ac50 fffff804`269fa1f0 : 00000000`00000000 ffff870a`0c93ad00 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x487
ffff870a`0c93ad00 fffff804`26a0765f : 00000223`59b01860 00000000`00000000 00000000`00000000 00000000`00021eda : nt!KiInitiateUserApc+0x70
ffff870a`0c93ae40 00007ffc`1a5f0a20 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f
00000027`aba7f9d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`1a5f0a20


SYMBOL_NAME: dxgmms2!VIDMM_PROCESS_ADAPTER_INFO::~VIDMM_PROCESS_ADAPTER_INFO+25611

MODULE_NAME: dxgmms2

IMAGE_NAME: dxgmms2.sys

IMAGE_VERSION: 10.0.19041.870

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 25611

FAILURE_BUCKET_ID: 0x10e_33_dxgmms2!VIDMM_PROCESS_ADAPTER_INFO::_VIDMM_PROCESS_ADAPTER_INFO

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {590e82e4-fa32-3e14-0943-e6b01c6637c4}
 
Son düzenleme:
Ethernet sürücünüzü güncelleyin, Display Driver Uninstaller yazılımı yardımıyla ekran kartı sürücünüzü kaldırıp yeniden kurun. DISM aracını da kullanmayı unutmayın, epey de bir eksik/bozuk dosya birikmiş.

GPU sürücüsü kurarken WHQL olanları kurun, BETA sürümler sorun yaşatabilir. Yeni bir BSoD alırsanız konu açarak sorun, aynı konu altına yazmayın. Dosyanız bozuk değil, sadece BIOS ve CPU hakkındaki bilgiler tam yüklenmemiş.




VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 0000000000000033, The subtype of the bugcheck:
Arg2: ffffb289cddaeda0
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 7343

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 190024

Key : Analysis.Init.CPU.mSec
Value: 625

Key : Analysis.Init.Elapsed.mSec
Value: 78397

Key : Analysis.Memory.CommitPeak.Mb
Value: 84

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: 10e

BUGCHECK_P1: 33

BUGCHECK_P2: ffffb289cddaeda0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: dwm.exe

STACK_TEXT:
ffff870a`0c93a218 fffff804`373a3ad0 : 00000000`0000010e 00000000`00000033 ffffb289`cddaeda0 00000000`00000000 : nt!KeBugCheckEx
ffff870a`0c93a220 fffff804`36e57ded : 00000000`00000000 ffffb289`cddaeea0 ffff9c0e`6f4d5000 00000000`00000001 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffff870a`0c93a260 fffff804`36dc1caa : ffffb289`cddaeda0 00000000`00000000 ffffb289`d6c1bb90 00000000`00000001 : dxgmms2!VIDMM_PROCESS_ADAPTER_INFO::~VIDMM_PROCESS_ADAPTER_INFO+0x25611
ffff870a`0c93a2a0 fffff804`36e327b9 : ffffb289`cddaeda0 00000000`00000000 ffffb289`d6c1bb90 ffff9c0e`6f166010 : dxgmms2!VIDMM_PROCESS_ADAPTER_INFO::`scalar deleting destructor'+0xe
ffff870a`0c93a2d0 fffff804`36e32225 : 00000000`00000000 ffffb289`d6c1bb90 ffffb289`cddaeda0 ffff9c0e`726c4080 : dxgmms2!VIDMM_PROCESS::DestroyAdapterInfo+0xe5
ffff870a`0c93a300 fffff804`36dc1cee : ffffb289`d4712e50 ffff870a`0c93a4b9 ffff9c0e`6f166010 01000000`00100000 : dxgmms2!VIDMM_PROCESS::CloseAdapter+0xb9
ffff870a`0c93a3c0 fffff804`37146b89 : 00000000`00000030 00000000`00000799 00000000`c00082c0 00000000`00000000 : dxgmms2!VidMmCloseAdapter+0x1e
ffff870a`0c93a3f0 fffff804`3710556f : ffff9c0e`6921b000 00000000`00000000 ffff9c0e`6f634910 fffff804`26861553 : dxgkrnl!DXGPROCESS_ADAPTER_INFO::CloseVidMmAdapter+0x2d
ffff870a`0c93a420 fffff804`370cad75 : ffffb289`d4712e50 ffffb28a`00000002 ffffb289`d4712e50 ffff9c0e`6f166010 : dxgkrnl!DXGPROCESS::DestroyAdapterInfo+0x143
ffff870a`0c93a520 fffff804`370c985d : ffff9c0e`6f38e000 fffff804`00000001 ffff9c0e`6f38e000 ffffb28a`21b1fed0 : dxgkrnl!DXGPROCESS::CloseAdapter+0xf9
ffff870a`0c93a5b0 fffff804`3710a9f9 : ffff9c0e`761e7580 ffff870a`0c93a700 00000000`00000259 ffffb28a`21b1fde0 : dxgkrnl!DXGADAPTER::DestroyHandle+0x11d
ffff870a`0c93a600 fffff804`37105c15 : ffffb28a`21b1fde0 fffff804`26861569 ffffb28a`21b1fde0 00000000`00000000 : dxgkrnl!DXGPROCESS::Destroy+0x341
ffff870a`0c93a870 fffff804`36ff6c71 : 00000000`00000000 ffff9c0e`7b13a6d0 00000000`00000000 fffff804`36ff6ad5 : dxgkrnl!DXGPROCESS::DestroyDxgProcess+0x105
ffff870a`0c93a9c0 fffff804`26c379ff : 00000000`00000000 ffff9c0e`66c39020 ffff9c0e`80455080 fffff804`01046000 : dxgkrnl!DxgkProcessNotify+0x1a1
ffff870a`0c93aa10 fffff804`26c62cf4 : ffff9c0e`80455000 ffff9c0e`80455080 00000000`00000000 00000000`00000000 : nt!PspCallProcessNotifyRoutines+0x213
ffff870a`0c93aae0 fffff804`26d06af2 : ffff9c0e`726c44b8 00000000`00000000 ffff870a`0c93acd0 00000000`00000000 : nt!PspExitProcess+0x70
ffff870a`0c93ab10 fffff804`26cd2888 : 00000000`000000ff 00000000`00000001 00000000`00000000 00000027`ab953000 : nt!PspExitThread+0x5b2
ffff870a`0c93ac10 fffff804`26867fb7 : 00000000`00000000 00000000`00000000 00000000`00000006 00007ffc`1a5ecc94 : nt!KiSchedulerApcTerminate+0x38
ffff870a`0c93ac50 fffff804`269fa1f0 : 00000000`00000000 ffff870a`0c93ad00 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x487
ffff870a`0c93ad00 fffff804`26a0765f : 00000223`59b01860 00000000`00000000 00000000`00000000 00000000`00021eda : nt!KiInitiateUserApc+0x70
ffff870a`0c93ae40 00007ffc`1a5f0a20 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f
00000027`aba7f9d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`1a5f0a20


SYMBOL_NAME: dxgmms2!VIDMM_PROCESS_ADAPTER_INFO::~VIDMM_PROCESS_ADAPTER_INFO+25611

MODULE_NAME: dxgmms2

IMAGE_NAME: dxgmms2.sys

IMAGE_VERSION: 10.0.19041.870

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 25611

FAILURE_BUCKET_ID: 0x10e_33_dxgmms2!VIDMM_PROCESS_ADAPTER_INFO::_VIDMM_PROCESS_ADAPTER_INFO

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {590e82e4-fa32-3e14-0943-e6b01c6637c4}
Minidump'ın geri kalan kısmı bende açılmamıştı. Arkadaş açıklamış zaten.
 

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