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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8043608b208, Address of the instruction which caused the bugcheck
Arg3: ffff800c77796c50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Dell Inc.
SYSTEM_PRODUCT_NAME: Inspiron 7577
SYSTEM_SKU: 07FA
BIOS_VENDOR: Dell Inc.
BIOS_VERSION: 1.8.0
BIOS_DATE: 04/19/2019
BASEBOARD_MANUFACTURER: Dell Inc.
BASEBOARD_PRODUCT: 0XCNGT
BASEBOARD_VERSION: A00
DUMP_TYPE: 2
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff8043608b208
BUGCHECK_P3: ffff800c77796c50
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
nt!HvpGetCellPaged+68
fffff804`3608b208 488b4808 mov rcx,qword ptr [rax+8]
CONTEXT: ffff800c77796c50 -- (.cxr 0xffff800c77796c50)
rax=00000000000009a8 rbx=ffff800c777976a8 rcx=0000000000000135
rdx=0000000011867007 rsi=0000000000000000 rdi=ffffd6808dc6d000
rip=fffff8043608b208 rsp=ffff800c77797648 rbp=ffff800c77797750
r8=ffffd680a22fe000 r9=000000000000008c r10=0000000000000007
r11=0000000000000007 r12=0000000000000000 r13=0000000000000000
r14=ffffd680b06269a0 r15=0000000000000001
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
nt!HvpGetCellPaged+0x68:
fffff804`3608b208 488b4808 mov rcx,qword ptr [rax+8] ds:002b:00000000`000009b0=????????????????
Resetting default scope
BUGCHECK_STR: 0x3B_c0000005
CPU_COUNT: 8
CPU_MHZ: af8
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 9e
CPU_STEPPING: 9
CPU_MICROCODE: 6,9e,9,0 (F,M,S,R) SIG: B4'00000000 (cache) B4'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: Registry
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 11-18-2019 20:51:13.0140
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff8043602254e to fffff8043608b208
STACK_TEXT:
ffff800c`77797648 fffff804`3602254e : ffffd680`8dc6d000 00000000`11867007 ffffd680`b06269a0 ffffd680`8dc6d000 : nt!HvpGetCellPaged+0x68
ffff800c`77797650 fffff804`36022115 : 00000082`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmEnumerateKey+0x1be
ffff800c`77797780 fffff804`35bd1515 : 00000000`00020019 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtEnumerateKey+0x375
ffff800c`77797990 00007ff8`a4e9c6a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000082`4557a9b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`a4e9c6a4
THREAD_SHA1_HASH_MOD_FUNC: e9711201a136cc12bc8c3d158cdcfbec0855aeb1
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 185eeca3afba21c44b3d63aba879488e77b816ed
THREAD_SHA1_HASH_MOD: d084f7dfa548ce4e51810e4fd5914176ebc66791
FOLLOWUP_IP:
nt!HvpGetCellPaged+68
fffff804`3608b208 488b4808 mov rcx,qword ptr [rax+8]
FAULT_INSTR_CODE: 8488b48
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!HvpGetCellPaged+68
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 35707659
IMAGE_VERSION: 10.0.18362.295
STACK_COMMAND: .cxr 0xffff800c77796c50 ; kb
BUCKET_ID_FUNC_OFFSET: 68
FAILURE_BUCKET_ID: 0x3B_c0000005_nt!HvpGetCellPaged
BUCKET_ID: 0x3B_c0000005_nt!HvpGetCellPaged
PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_nt!HvpGetCellPaged
TARGET_TIME: 2019-11-18T17:13:23.000Z
OSBUILD: 18362
OSSERVICEPACK: 295
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1998-05-31 00:12:57
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 4f47
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000005_nt!hvpgetcellpaged
FAILURE_ID_HASH: {32f4db97-5bc1-37be-caf3-746cdc554a0b}
Followup: MachineOwner
---------
