Çözüldü Valorant oynarken gelen mavi ekran hatasının nedeni nedir?

Bu konu çözüldü olarak işaretlenmiştir. Çözülmediğini düşünüyorsanız konuyu rapor edebilirsiniz.
İşletim sistemi
Windows 11

Taind

Hectopat
Katılım
7 Ocak 2021
Mesajlar
75
Çözümler
1
Daha fazla  
Cinsiyet
Erkek
Minidump Rapor Linki
https://drive.google.com/file/d/1GD6E4FruvhWnCLkLTwR0HswX2To-dUU3/view?usp=sharing
RAM
8 GB
Ekran kartı
VALORANT oynarken mavi ekran hatası alıyorum minid
Anakart
Lenovo LNVNB161216
İşlemci
Intel Core i5-12450H 12 CPUs 2.0GHz
Valorant oynarken mavi ekran hatası alıyorum minidump dosyası ve sistemimi aşağıya bıraktım. Yardımcı olabilecek arkadaşlara şimdiden teşekkür ederim.

Minidump dosyası: 052225-19968-01.rar

Sistem:
Anakart: Lenovo LNVNB161216.
Ekran kartı: GeForce RTX 4050 laptop GPU.
RAM: 8 GB.
İşlemci: Intel Core i5-12450H 12 cpus 2.0GHz
Windows 11 Home Single 64 Bit.
BIOS: Lzcn31WW.
 
Son düzenleyen: Moderatör:
Çözüm
Karşılaştığım hatayı bırakıyorum.

Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000003, Exception code that caused the BugCheck
Arg2: fffff8067bdc3390, Address of the instruction which caused the BugCheck
Arg3: ffffe30e31286d10, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1703

    Key  : Analysis.Elapsed.mSec
    Value: 2177

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 562

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3149

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 112

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27829.1001

    Key  : Analysis.Version.Description
    Value: 10.2503.24.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2503.24.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x3b

    Key  : Bugcheck.Code.TargetModel
    Value: 0x3b

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x3B_80000003_dxgkrnl!CheckFailed

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff8067bdc3390

    Key  : Failure.Exception.IP.Module
    Value: dxgkrnl

    Key  : Failure.Exception.IP.Offset
    Value: 0x83390

    Key  : Failure.Hash
    Value: {408d364f-2afc-b361-e65b-a23a2fac40d0}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 55185662

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x34a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7


BUGCHECK_CODE:  3b

BUGCHECK_P1: 80000003

BUGCHECK_P2: fffff8067bdc3390

BUGCHECK_P3: ffffe30e31286d10

BUGCHECK_P4: 0

FILE_IN_CAB:  052225-19968-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffe7092064f0c0

CONTEXT:  ffffe30e31286d10 -- (.cxr 0xffffe30e31286d10)
rax=0000000000000000 rbx=ffffe30e31287928 rcx=fffff8067be9b588
rdx=0000000000000200 rsi=fffff8067be69888 rdi=0000000000000500
rip=fffff8067bdc3390 rsp=ffffe30e31287760 rbp=ffffe30e31287811
 r8=0000000000000000  r9=0000000000000001 r10=fffff806ea01f920
r11=ffffe30e31287710 r12=0000000000000000 r13=c46c915471eb6d8e
r14=ffffffffc0000008 r15=0000000000001269
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00040206
dxgkrnl!CheckFailed+0x168:
fffff806`7bdc3390 cc              int     3
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  vgc.exe

STACK_TEXT:
ffffe30e`31287760 fffff806`7bdc9d1c     : ffffe30e`31287920 cbf29ce4`84222325 ffffe709`2064f0c0 00000000`00000000 : dxgkrnl!CheckFailed+0x168
ffffe30e`31287870 fffff806`7beebdf0     : 00000000`00000000 00007ffb`bfe62974 ffffe709`2064f0c0 fffff806`ea295df9 : dxgkrnl!DxgkDisplayMuxSwitchFinish+0xa4
ffffe30e`312878d0 fffff806`ea4b8f41     : 0000056d`00000150 00007ffb`bfe62974 00000000`00020440 7fffffff`fffffffc : dxgkrnl!NtDxgkDisplayMuxSwitchFinish+0x60
ffffe30e`31287a20 00000000`08616bf9     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x496
00000000`02daf158 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x8616bf9


SYMBOL_NAME:  dxgkrnl!CheckFailed+168

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

IMAGE_VERSION:  10.0.26100.4061

STACK_COMMAND: .cxr 0xffffe30e31286d10 ; kb

BUCKET_ID_FUNC_OFFSET:  168

FAILURE_BUCKET_ID:  0x3B_80000003_dxgkrnl!CheckFailed

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {408d364f-2afc-b361-e65b-a23a2fac40d0}

Followup:     MachineOwner

Öncelikle DDU ile sürücü kaldırıp yeniden yükleyelim. WHQL onaylı son sürücü veya güncel sürücü kurabilirsiniz.

Ayrıca sadece Valorant'ta oluyorsa Vanguard'ı kaldırın sürücü işini hallettikten sonra.
Karşılaştığım hatayı bırakıyorum.

Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000003, Exception code that caused the BugCheck
Arg2: fffff8067bdc3390, Address of the instruction which caused the BugCheck
Arg3: ffffe30e31286d10, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1703

    Key  : Analysis.Elapsed.mSec
    Value: 2177

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 562

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3149

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 112

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27829.1001

    Key  : Analysis.Version.Description
    Value: 10.2503.24.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2503.24.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x3b

    Key  : Bugcheck.Code.TargetModel
    Value: 0x3b

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x3B_80000003_dxgkrnl!CheckFailed

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff8067bdc3390

    Key  : Failure.Exception.IP.Module
    Value: dxgkrnl

    Key  : Failure.Exception.IP.Offset
    Value: 0x83390

    Key  : Failure.Hash
    Value: {408d364f-2afc-b361-e65b-a23a2fac40d0}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 55185662

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x34a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7


BUGCHECK_CODE:  3b

BUGCHECK_P1: 80000003

BUGCHECK_P2: fffff8067bdc3390

BUGCHECK_P3: ffffe30e31286d10

BUGCHECK_P4: 0

FILE_IN_CAB:  052225-19968-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffe7092064f0c0

CONTEXT:  ffffe30e31286d10 -- (.cxr 0xffffe30e31286d10)
rax=0000000000000000 rbx=ffffe30e31287928 rcx=fffff8067be9b588
rdx=0000000000000200 rsi=fffff8067be69888 rdi=0000000000000500
rip=fffff8067bdc3390 rsp=ffffe30e31287760 rbp=ffffe30e31287811
 r8=0000000000000000  r9=0000000000000001 r10=fffff806ea01f920
r11=ffffe30e31287710 r12=0000000000000000 r13=c46c915471eb6d8e
r14=ffffffffc0000008 r15=0000000000001269
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00040206
dxgkrnl!CheckFailed+0x168:
fffff806`7bdc3390 cc              int     3
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  vgc.exe

STACK_TEXT:
ffffe30e`31287760 fffff806`7bdc9d1c     : ffffe30e`31287920 cbf29ce4`84222325 ffffe709`2064f0c0 00000000`00000000 : dxgkrnl!CheckFailed+0x168
ffffe30e`31287870 fffff806`7beebdf0     : 00000000`00000000 00007ffb`bfe62974 ffffe709`2064f0c0 fffff806`ea295df9 : dxgkrnl!DxgkDisplayMuxSwitchFinish+0xa4
ffffe30e`312878d0 fffff806`ea4b8f41     : 0000056d`00000150 00007ffb`bfe62974 00000000`00020440 7fffffff`fffffffc : dxgkrnl!NtDxgkDisplayMuxSwitchFinish+0x60
ffffe30e`31287a20 00000000`08616bf9     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x496
00000000`02daf158 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x8616bf9


SYMBOL_NAME:  dxgkrnl!CheckFailed+168

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

IMAGE_VERSION:  10.0.26100.4061

STACK_COMMAND: .cxr 0xffffe30e31286d10 ; kb

BUCKET_ID_FUNC_OFFSET:  168

FAILURE_BUCKET_ID:  0x3B_80000003_dxgkrnl!CheckFailed

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {408d364f-2afc-b361-e65b-a23a2fac40d0}

Followup:     MachineOwner

Öncelikle DDU ile sürücü kaldırıp yeniden yükleyelim. WHQL onaylı son sürücü veya güncel sürücü kurabilirsiniz.

Ayrıca sadece Valorant'ta oluyorsa Vanguard'ı kaldırın sürücü işini hallettikten sonra.
 
Çözüm
Şu ana kadar bir problem yok 1 saattir aktif bir şekilde valorant oynuyorum fakat bu her zaman olan bir şey değil arada sırada olan bir şey ama yine de teşekkür ederim tekrar böyle bi sıkıntı olursa konu açarım.
Sevindim hocam çözüldüğüne. 2 güne daha net belli olur. Eğer bir daha sıkıntı yaşarsanız, etiketlemeniz yeterli beni.
 

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