MemCompression mavi ekran hatası

Komanche

Femtopat
Katılım
28 Ağustos 2020
Mesajlar
8
Arkadaşlar sürekli olarak mavi ekran hatası alıyorum. Yardımcı olabilir misiniz?

Bilgisayar açılırken, açıldıktan sonra çalışırken, farklı zamanlarda olur olmaz mavi ekran veriyor.
Minidump dosyası linktedir.


Şimdiden çok teşekkürler.
@Murat5038
 
Son düzenleyen: Moderatör:
1) Aşağıdaki rehberi uygulayın. Sonra da sonuçları paylaşın.

2) Memtest86 testi uygulayın. Gerekli rehber anlatımı aşağıda mevcut.

Bu içeriği görüntülemek için üçüncü taraf çerezlerini yerleştirmek için izninize ihtiyacımız olacak.
Daha detaylı bilgi için, çerezler sayfamıza bakınız.
 
Son düzenleme:
Cevabınız için teşekkür ederim.

MSI araçları dediğiniz nedir acaba?

Nereden sileceğim?
O yanlış oldu ya. Minidump dosyaları karışmıştı. Düzelttim hemen.
 
1) Aşağıdaki rehberi uygulayın. Sonra da sonuçları paylaşın.

Bugüne kadar SFC /scannow ile çözülebilen bir mavi ekran hatası hatırlamıyorum. Vardır ama ben görmedim... Kopyala/yapıştır cevapları da sevmem.

Dosyayı analiz ettim. Bellek arızası olabilir. İlk olarak bellek testi yapın. Ayrıca CPU-Z indirin ve SPD kısmından ekran görüntüsü paylaşın.


Kod:
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffb801eb977000, Pointer to the store context or data manager
Arg2: ffff8782542c9030, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2702

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G25IS1E

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 2789

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 76

    Key  : Analysis.System
    Value: CreateObject


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

BUGCHECK_CODE:  154

BUGCHECK_P1: ffffb801eb977000

BUGCHECK_P2: ffff8782542c9030

BUGCHECK_P3: 2

BUGCHECK_P4: 0

EXCEPTION_RECORD:  ffff8782542c9fb8 -- (.exr 0xffff8782542c9fb8)
ExceptionAddress: fffff8020f84adc0 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 0000000000000000
   Parameter[1]: 000001f234ffac40
   Parameter[2]: 00000000c000009d
Inpage operation failed at 000001f234ffac40, due to I/O error 00000000c000009d

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000001f234ffac40

CONTEXT:  ffff8782542c97f0 -- (.cxr 0xffff8782542c97f0)
rax=fffff8020f84ad70 rbx=ffffa181501b7000 rcx=ffffa181501b7000
rdx=ffffa181501b7000 rsi=0000000000000002 rdi=000001f234ffac40
rip=fffff8020f84adc0 rsp=ffff8782542ca1f8 rbp=000001f234ffb041
r8=000001f234ffac40  r9=0000000000000457 r10=ffffa181501b7ea0
r11=000001f234ffb097 r12=ffff8782542ca468 r13=ffffb801efa32000
r14=ffffa181501b8000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nt!RtlDecompressBufferXpressLz+0x50:
fffff802`0f84adc0 418b08          mov     ecx,dword ptr [r8] ds:002b:000001f2`34ffac40=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  MemCompression

ERROR_CODE: (NTSTATUS) 0xc0000006 - 0x%p adresindeki y nerge, 0x%p bellek adresine ba vurdu. Gerekli veriler, 0x%x G/  hata durumu y z nden belle e yerle tirilmedi.

EXCEPTION_CODE_STR:  c0000006

EXCEPTION_PARAMETER3:  00000000c000009d

EXCEPTION_STR:  0xc0000006

STACK_TEXT:
ffff8782`542ca1f8 fffff802`0f87bd30     : ffffa181`501b7000 ffffa181`501b7000 00000000`00000002 000001f2`34ffac40 : nt!RtlDecompressBufferXpressLz+0x50
ffff8782`542ca210 fffff802`0f87ba38     : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`001501b6 : nt!RtlDecompressBufferEx+0x60
ffff8782`542ca260 fffff802`0f87b8c5     : 00000000`00000004 fffff802`0f87b42e 00000000`00000000 00000000`00000001 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x150
ffff8782`542ca320 fffff802`0f87b0fc     : 00000000`00000001 00000000`0000ac40 ffffb801`eb977000 ffffb801`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa5
ffff8782`542ca370 fffff802`0f87af2c     : fffff802`ffffffff ffffb801`efa32000 ffff8782`542ca450 ffffb801`eea34690 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x180
ffff8782`542ca410 fffff802`0f87ad79     : ffffa181`4d7cf730 00000000`00000001 00000000`00000000 00000000`00000000 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc8
ffff8782`542ca4c0 fffff802`0f87ac31     : ffffb801`eb977000 ffffb801`eea34690 ffffb801`efa32000 ffffb801`eb9789c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
ffff8782`542ca540 fffff802`0f8b8908     : ffffb801`ea2ae080 ffffb801`eb977000 00000000`00000000 ffffb801`f113c5d0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffff8782`542ca570 fffff802`0f8640b7     : fffff802`0f87ac10 ffff8782`542ca610 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
ffff8782`542ca5e0 fffff802`0f8982ac     : ffff8782`542ca6e0 00000000`31526d73 00000000`000003ff fffff802`103229c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xc7
ffff8782`542ca6b0 fffff802`0f897ce0     : 00000000`0000000c 00000000`000003ff ffff8782`542ca760 fffff802`103229c0 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1ac
ffff8782`542ca700 fffff802`0f879737     : 00000000`0000000c 00000000`00000001 ffffb801`eea34690 ffffb801`f113c5d0 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xc0
ffff8782`542ca790 fffff802`0f86bcbb     : ffffb801`00000001 ffffb801`f113c690 00000000`00000000 ffffb801`eb977000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167
ffff8782`542ca800 fffff802`0f93cc2c     : 0000007f`00000100 00000000`00000000 ffff8782`542caa58 fffff802`0f93caf0 : nt!SmPageRead+0x33
ffff8782`542ca850 fffff802`0f93c64d     : 00000000`00000002 ffff8782`542ca8e0 ffff8782`542caa58 ffffb801`f113c580 : nt!MiIssueHardFaultIo+0x10c
ffff8782`542ca8a0 fffff802`0f8eebe8     : 00000000`c0033333 00000000`00000001 0000022c`05e8e000 00000000`00000000 : nt!MiIssueHardFault+0x29d
ffff8782`542ca960 fffff802`0fa0205e     : 00000074`00000000 ffffb801`00000001 0000022c`0672d0a0 ffff8782`542cab80 : nt!MmAccessFault+0x468
ffff8782`542cab00 00007ff9`174e7489     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x35e
00000074`2fd7e578 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`174e7489


SYMBOL_NAME:  nt!RtlDecompressBufferXpressLz+50

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.508

STACK_COMMAND:  .cxr 0xffff8782542c97f0 ; kb

BUCKET_ID_FUNC_OFFSET:  50

FAILURE_BUCKET_ID:  0x154_c0000006_c000009d_nt!RtlDecompressBufferXpressLz

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {f52be969-b601-1093-74de-05f219010fa8}

Followup:     MachineOwner
---------
 
Bugüne kadar SFC /scannow ile çözülebilen bir mavi erkan hatası hatırlamıyorum. Vardır ama ben görmedim... Kopyala/yapıştır cevapları da sevmem.

Dosyayı analiz ettim. Bellek arızası olabilir. İlk olarak bellek testi yapın. Ayrıca CPU-Z indirin ve SPD kısmından ekran görüntüsü paylaşın.


Kod:
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffb801eb977000, Pointer to the store context or data manager
Arg2: ffff8782542c9030, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved

Debugging Details:
------------------

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2702

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-G25IS1E

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 2789

Key : Analysis.Memory.CommitPeak.Mb
Value: 76

Key : Analysis.System
Value: CreateObject

ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 154

BUGCHECK_P1: ffffb801eb977000

BUGCHECK_P2: ffff8782542c9030

BUGCHECK_P3: 2

BUGCHECK_P4: 0

EXCEPTION_RECORD: ffff8782542c9fb8 -- (.exr 0xffff8782542c9fb8)
ExceptionAddress: fffff8020f84adc0 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 000001f234ffac40
Parameter[2]: 00000000c000009d
Inpage operation failed at 000001f234ffac40, due to I/O error 00000000c000009d

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 000001f234ffac40

CONTEXT: ffff8782542c97f0 -- (.cxr 0xffff8782542c97f0)
rax=fffff8020f84ad70 rbx=ffffa181501b7000 rcx=ffffa181501b7000
rdx=ffffa181501b7000 rsi=0000000000000002 rdi=000001f234ffac40
rip=fffff8020f84adc0 rsp=ffff8782542ca1f8 rbp=000001f234ffb041
r8=000001f234ffac40 r9=0000000000000457 r10=ffffa181501b7ea0
r11=000001f234ffb097 r12=ffff8782542ca468 r13=ffffb801efa32000
r14=ffffa181501b8000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010246
nt!RtlDecompressBufferXpressLz+0x50:
fffff802`0f84adc0 418b08 mov ecx,dword ptr [r8] ds:002b:000001f2`34ffac40=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: MemCompression

ERROR_CODE: (NTSTATUS) 0xc0000006 - 0x%p adresindeki y nerge, 0x%p bellek adresine ba vurdu. Gerekli veriler, 0x%x G/ hata durumu y z nden belle e yerle tirilmedi.

EXCEPTION_CODE_STR: c0000006

EXCEPTION_PARAMETER3: 00000000c000009d

EXCEPTION_STR: 0xc0000006

STACK_TEXT:
ffff8782`542ca1f8 fffff802`0f87bd30 : ffffa181`501b7000 ffffa181`501b7000 00000000`00000002 000001f2`34ffac40 : nt!RtlDecompressBufferXpressLz+0x50
ffff8782`542ca210 fffff802`0f87ba38 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`001501b6 : nt!RtlDecompressBufferEx+0x60
ffff8782`542ca260 fffff802`0f87b8c5 : 00000000`00000004 fffff802`0f87b42e 00000000`00000000 00000000`00000001 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x150
ffff8782`542ca320 fffff802`0f87b0fc : 00000000`00000001 00000000`0000ac40 ffffb801`eb977000 ffffb801`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa5
ffff8782`542ca370 fffff802`0f87af2c : fffff802`ffffffff ffffb801`efa32000 ffff8782`542ca450 ffffb801`eea34690 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x180
ffff8782`542ca410 fffff802`0f87ad79 : ffffa181`4d7cf730 00000000`00000001 00000000`00000000 00000000`00000000 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc8
ffff8782`542ca4c0 fffff802`0f87ac31 : ffffb801`eb977000 ffffb801`eea34690 ffffb801`efa32000 ffffb801`eb9789c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
ffff8782`542ca540 fffff802`0f8b8908 : ffffb801`ea2ae080 ffffb801`eb977000 00000000`00000000 ffffb801`f113c5d0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffff8782`542ca570 fffff802`0f8640b7 : fffff802`0f87ac10 ffff8782`542ca610 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
ffff8782`542ca5e0 fffff802`0f8982ac : ffff8782`542ca6e0 00000000`31526d73 00000000`000003ff fffff802`103229c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xc7
ffff8782`542ca6b0 fffff802`0f897ce0 : 00000000`0000000c 00000000`000003ff ffff8782`542ca760 fffff802`103229c0 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1ac
ffff8782`542ca700 fffff802`0f879737 : 00000000`0000000c 00000000`00000001 ffffb801`eea34690 ffffb801`f113c5d0 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xc0
ffff8782`542ca790 fffff802`0f86bcbb : ffffb801`00000001 ffffb801`f113c690 00000000`00000000 ffffb801`eb977000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167
ffff8782`542ca800 fffff802`0f93cc2c : 0000007f`00000100 00000000`00000000 ffff8782`542caa58 fffff802`0f93caf0 : nt!SmPageRead+0x33
ffff8782`542ca850 fffff802`0f93c64d : 00000000`00000002 ffff8782`542ca8e0 ffff8782`542caa58 ffffb801`f113c580 : nt!MiIssueHardFaultIo+0x10c
ffff8782`542ca8a0 fffff802`0f8eebe8 : 00000000`c0033333 00000000`00000001 0000022c`05e8e000 00000000`00000000 : nt!MiIssueHardFault+0x29d
ffff8782`542ca960 fffff802`0fa0205e : 00000074`00000000 ffffb801`00000001 0000022c`0672d0a0 ffff8782`542cab80 : nt!MmAccessFault+0x468
ffff8782`542cab00 00007ff9`174e7489 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x35e
00000074`2fd7e578 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`174e7489

SYMBOL_NAME: nt!RtlDecompressBufferXpressLz+50

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.508

STACK_COMMAND: .cxr 0xffff8782542c97f0 ; kb

BUCKET_ID_FUNC_OFFSET: 50

FAILURE_BUCKET_ID: 0x154_c0000006_c000009d_nt!RtlDecompressBufferXpressLz

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {f52be969-b601-1093-74de-05f219010fa8}

Followup: MachineOwner
---------

Hocam birçok Microsoft dosyası arıza çıkartmış. Zaten SFC halletmezse DISM komutlarını söyleyecektim. Ayrıca kopyala yapıştır cevap değil ki. Kendim yazmıştım o rehberi.
 
Ben analizde böyle bir sorun göremedim.

Kod:
Unloaded modules:
fffff802`0bf50000 fffff802`0bf5f000 hiber_storpo
fffff802`0bf60000 fffff802`0bf73000 hiber_Thunde
fffff802`0bf80000 fffff802`0bf9e000 hiber_dumpfv
fffff802`0c680000 fffff802`0c693000 hidusb.sys
fffff802`0c6a0000 fffff802`0c6e0000 HIDCLASS.SYS
fffff802`0c660000 fffff802`0c674000 dc3d.sys
fffff802`0c700000 fffff802`0c711000 mouhid.sys
fffff802`0c6e0000 fffff802`0c6f2000 kbdhid.sys
fffff802`0c640000 fffff802`0c651000 MSKSSRV.sys
fffff802`0c530000 fffff802`0c543000 hidusb.sys
fffff802`0c550000 fffff802`0c590000 HIDCLASS.SYS
fffff802`0c510000 fffff802`0c524000 dc3d.sys
fffff802`0c5d0000 fffff802`0c5e3000 point64.sys
fffff802`0c5b0000 fffff802`0c5c1000 mouhid.sys
fffff802`0c590000 fffff802`0c5a2000 kbdhid.sys
fffff802`0c5f0000 fffff802`0c5ff000 hiber_storpo
fffff802`0c600000 fffff802`0c613000 hiber_Thunde
fffff802`0c620000 fffff802`0c63e000 hiber_dumpfv
fffff802`0c4f0000 fffff802`0c501000 MSKSSRV.sys
fffff802`0c490000 fffff802`0c49d000 MSPQM.sys
fffff802`0c3c0000 fffff802`0c3d3000 hidusb.sys
fffff802`0c3e0000 fffff802`0c420000 HIDCLASS.SYS
fffff802`0c3a0000 fffff802`0c3b4000 dc3d.sys
fffff802`0c460000 fffff802`0c473000 point64.sys
fffff802`0c440000 fffff802`0c451000 mouhid.sys
fffff802`0c420000 fffff802`0c432000 kbdhid.sys
fffff802`0c4a0000 fffff802`0c4af000 hiber_storpo
fffff802`0c4b0000 fffff802`0c4c3000 hiber_Thunde
fffff802`0c4d0000 fffff802`0c4ee000 hiber_dumpfv
fffff802`0c480000 fffff802`0c48d000 MSPQM.sys
fffff802`0c380000 fffff802`0c38d000 MSPQM.sys
fffff802`0c390000 fffff802`0c39d000 MSPCLOCK.sys
fffff802`0c290000 fffff802`0c2a3000 hidusb.sys
fffff802`0c2b0000 fffff802`0c2f0000 HIDCLASS.SYS
fffff802`0c270000 fffff802`0c284000 dc3d.sys
fffff802`0c330000 fffff802`0c343000 point64.sys
fffff802`0c310000 fffff802`0c321000 mouhid.sys
fffff802`0c2f0000 fffff802`0c302000 kbdhid.sys
fffff802`0c370000 fffff802`0c37d000 MSPQM.sys
fffff802`0c350000 fffff802`0c361000 MSKSSRV.sys
fffff802`0c050000 fffff802`0c063000 hidusb.sys
fffff802`0c070000 fffff802`0c0b0000 HIDCLASS.SYS
fffff802`0c030000 fffff802`0c044000 dc3d.sys
fffff802`0c010000 fffff802`0c023000 point64.sys
fffff802`0c0d0000 fffff802`0c0e1000 mouhid.sys
fffff802`0c0b0000 fffff802`0c0c2000 kbdhid.sys
fffff802`0c220000 fffff802`0c22f000 hiber_storpo
fffff802`0c230000 fffff802`0c243000 hiber_Thunde
fffff802`0c250000 fffff802`0c26e000 hiber_dumpfv
fffff802`0c200000 fffff802`0c211000 MSKSSRV.sys

Bildiğiniz gibi bu işleri daha tamamen öğrenmemiş olsam da Unloaded Modules içerisi tamamen Microsoft yazılımları ile dolu. Tabii hatalı bir düşünce olmuş olabilir. Yine de SFC sistemde sorun var ise halledebilir. Yani ben yanlış düşünmüş olsam dahi sorun teşkil edecek bir komut bile değil. Umarım hatam yoktur.
 
Bunlar sadece yüklenmiş olan modüllerin artık o anda bellekten çıktığını belirtiyor. Olur da bunlardan biri çağrılırsa diye belki işe yarayabilir ama gerekmedikçe zaten çalışmalarına gerek yok. @Enes3078

Örnek olarak:

  • örnek.sys yüklendi.
  • örnek.sys kaldırıldı.
  • Bir şey tarafından örnek.sys çağrıldı.
  • Yüklü olmadığından veya başka bir sebepten dolayı hata ile karşılaşıldı.
Bellek testini bekleyelim bakalım.
 

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