Çözüldü SYSTEM_SERVICE_EXCEPTION Mavi Ekran Hatası

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Efeko09

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15 Ocak 2021
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371
Çözümler
1
Arkadaşlar bugün Wondershare Filmora 9 kullanmaya başladım ve bir video editledim. Videonun süresi yaklaşık 1.10 falan ve videoyu export ederken mavi ekran veriyor. Ne yapmalıyım?
 
Son düzenleme:
Çözüm
DDU ile ses sürücünüzü kaldırıp aşağıdaki sürücüyü kurun. Muhtemel olarak sorun çözülecektir.


DDU kullanımı için ise "Ses" kısmını seçtikten sonra "Realtek(WIP)" seçeceksiniz. Sonra da kaldırımı yapın ve sistem yeniden başladığında indirdiğiniz bu sürücüyü kurun.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff88004b9956b, Address of the instruction which caused the BugCheck
Arg3: fffff880080853a0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for RTKVHD64.sys
GetUlongPtrFromAddress: unable to read from fffff800036fa300

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2999

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 10401

Key : Analysis.Init.CPU.mSec
Value: 1233

Key : Analysis.Init.Elapsed.mSec
Value: 8808

Key : Analysis.Memory.CommitPeak.Mb
Value: 60

Key : WER.OS.Branch
Value: win7sp1_ldr_escrow

Key : WER.OS.Timestamp
Value: 2020-01-02T17:07:00Z

Key : WER.OS.Version
Value: 7.1.7601.24545


BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff88004b9956b

BUGCHECK_P3: fffff880080853a0

BUGCHECK_P4: 0

CONTEXT: fffff880080853a0 -- (.cxr 0xfffff880080853a0)
rax=fffff880049f0e20 rbx=fffffa8003b66fd0 rcx=fffffa8003d389d0
rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa8003d11d60
rip=fffff88004b9956b rsp=fffff88008085d70 rbp=fffffa8003d11ad0
r8=fffff88008085d20 r9=0000000000000004 r10=fffffa8003d0f940
r11=0000000000000000 r12=fffffa8003d11df0 r13=0000000000000000
r14=0000000000000000 r15=fffffa8003d1ebf0
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
RTKVHD64+0x37e56b:
fffff880`04b9956b 8a82a6010000 mov al,byte ptr [rdx+1A6h] ds:002b:00000000`000001a6=??
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: RAVCpl64.exe

STACK_TEXT:
fffff880`08085d70 00000000`00000000 : fffffa80`03d11320 00000000`00000001 00000000`00000008 00000000`00000000 : RTKVHD64+0x37e56b


SYMBOL_NAME: RTKVHD64+37e56b

MODULE_NAME: RTKVHD64

IMAGE_NAME: RTKVHD64.sys

STACK_COMMAND: .cxr 0xfffff880080853a0 ; kb

FAILURE_BUCKET_ID: 0x3B_c0000005_RTKVHD64+37e56b

OS_VERSION: 7.1.7601.24545

BUILDLAB_STR: win7sp1_ldr_escrow

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

FAILURE_ID_HASH: {84fa4006-1f5f-3eac-2fd8-93b09e06b5e4}

Followup: MachineOwner
---------[/CODE]
Aşağıdaki rehbere göre minidump dosyalarınızı paylaşırsanız yardımcı olabiliriz.

 
Aşağıdaki rehbere göre minidump dosyalarınızı paylaşırsanız yardımcı olabiliriz.


Paylaştım.
 
DDU ile ses sürücünüzü kaldırıp aşağıdaki sürücüyü kurun. Muhtemel olarak sorun çözülecektir.


DDU kullanımı için ise "Ses" kısmını seçtikten sonra "Realtek(WIP)" seçeceksiniz. Sonra da kaldırımı yapın ve sistem yeniden başladığında indirdiğiniz bu sürücüyü kurun.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff88004b9956b, Address of the instruction which caused the BugCheck
Arg3: fffff880080853a0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for RTKVHD64.sys
GetUlongPtrFromAddress: unable to read from fffff800036fa300

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2999

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 10401

Key : Analysis.Init.CPU.mSec
Value: 1233

Key : Analysis.Init.Elapsed.mSec
Value: 8808

Key : Analysis.Memory.CommitPeak.Mb
Value: 60

Key : WER.OS.Branch
Value: win7sp1_ldr_escrow

Key : WER.OS.Timestamp
Value: 2020-01-02T17:07:00Z

Key : WER.OS.Version
Value: 7.1.7601.24545


BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff88004b9956b

BUGCHECK_P3: fffff880080853a0

BUGCHECK_P4: 0

CONTEXT: fffff880080853a0 -- (.cxr 0xfffff880080853a0)
rax=fffff880049f0e20 rbx=fffffa8003b66fd0 rcx=fffffa8003d389d0
rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa8003d11d60
rip=fffff88004b9956b rsp=fffff88008085d70 rbp=fffffa8003d11ad0
r8=fffff88008085d20 r9=0000000000000004 r10=fffffa8003d0f940
r11=0000000000000000 r12=fffffa8003d11df0 r13=0000000000000000
r14=0000000000000000 r15=fffffa8003d1ebf0
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
RTKVHD64+0x37e56b:
fffff880`04b9956b 8a82a6010000 mov al,byte ptr [rdx+1A6h] ds:002b:00000000`000001a6=??
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: RAVCpl64.exe

STACK_TEXT:
fffff880`08085d70 00000000`00000000 : fffffa80`03d11320 00000000`00000001 00000000`00000008 00000000`00000000 : RTKVHD64+0x37e56b


SYMBOL_NAME: RTKVHD64+37e56b

MODULE_NAME: RTKVHD64

IMAGE_NAME: RTKVHD64.sys

STACK_COMMAND: .cxr 0xfffff880080853a0 ; kb

FAILURE_BUCKET_ID: 0x3B_c0000005_RTKVHD64+37e56b

OS_VERSION: 7.1.7601.24545

BUILDLAB_STR: win7sp1_ldr_escrow

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

FAILURE_ID_HASH: {84fa4006-1f5f-3eac-2fd8-93b09e06b5e4}

Followup: MachineOwner
---------[/CODE]
 
Çözüm
DDU ile ses sürücünüzü kaldırıp aşağıdaki sürücüyü kurun. Muhtemel olarak sorun çözülecektir.


DDU kullanımı için ise "ses" kısmını seçtikten sonra "Realtek(wıp)" seçeceksiniz. Sonra da kaldırımı yapın ve sistem yeniden başladığında indirdiğiniz bu sürücüyü kurun.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck.
Arg2: fffff88004b9956b, Address of the instruction which caused the BugCheck.
Arg3: fffff880080853a0, Address of the context record for the exception that caused the BugCheck.
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for RTKVHD64.sys
GetUlongPtrFromAddress: unable to read from fffff800036fa300.

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2999.

Key : Analysis.DebugAnalysisManager
Value: Create.

Key : Analysis.Elapsed.mSec
Value: 10401.

Key : Analysis.Init.CPU.mSec
Value: 1233.

Key : Analysis.Init.Elapsed.mSec
Value: 8808.

Key : Analysis.Memory.CommitPeak.Mb
Value: 60.

Key : WER.OS.Branch
Value: win7sp1_ldr_escrow.

Key : WER.OS.Timestamp
Value: 2020-01-02T17:07:00Z

Key : WER.OS.Version
Value: 7.1.7601.24545

BUGCHECK_CODE: 3b.

BUGCHECK_P1: c0000005.

BUGCHECK_P2: fffff88004b9956b.

BUGCHECK_P3: fffff880080853a0.

BUGCHECK_P4: 0

CONTEXT: fffff880080853a0 -- (.cxr 0xfffff880080853a0)
rax=fffff880049f0e20 rbx=fffffa8003b66fd0 rcx=fffffa8003d389d0
rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa8003d11d60
rip=fffff88004b9956b rsp=fffff88008085d70 rbp=fffffa8003d11ad0
r8=fffff88008085d20 r9=0000000000000004 r10=fffffa8003d0f940
r11=0000000000000000 r12=fffffa8003d11df0 r13=0000000000000000
r14=0000000000000000 r15=fffffa8003d1ebf0
iopl=0 nv up ei ng nz na pe nc.
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
RTKVHD64+0x37e56b:
fffff880`04b9956b 8a82a6010000 mov al,byte ptr [rdx+1A6h] ds:002b:00000000`000001a6=??
Resetting default scope.

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: RAVCpl64.exe

STACK_TEXT:
fffff880`08085d70 00000000`00000000 : fffffa80`03d11320 00000000`00000001 00000000`00000008 00000000`00000000 : RTKVHD64+0x37e56b

SYMBOL_NAME: RTKVHD64+37e56b

MODULE_NAME: RTKVHD64.

IMAGE_NAME: RTKVHD64.sys

STACK_COMMAND: .cxr 0xfffff880080853a0 ; kb.

FAILURE_BUCKET_ID: 0x3B_c0000005_RTKVHD64+37e56b

OS_VERSION: 7.1.7601.24545

BUILDLAB_STR: win7sp1_ldr_escrow.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 7

FAILURE_ID_HASH: {84fa4006-1f5f-3eac-2fd8-93b09e06b5e4}

Followup: MachineOwner.
---------[/CODE]

Hocam sadece bu exe dosyasını mı kuracağım?
 

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