Allah belanı versin Microsoft. Ne denediysem bu sorunu çözemedim. Ben de yaşıyorum.
Hocam hem size hem de bu sorunu yaşayan arkadaşlara yol göstermek için nasıl çözdüğümü açıklayayım. Xbox destek hattı ile görüştüm ve yönergelerini izledikten sonra sorunum çözüldü. Xbox desteğin bana yapmam gereken yönergelerini atmadan önce şunu söylemek isterim ki muhtemelen sorunun çözümü kayıt dosyası aşaması ve oyun hizmetleri ile beraber tüm Xbox'ı silip tekrar yüklememle çözüldü. Ancak belki de önceki aşamaları uygulamanız sorununuzu çözecektir.
Konuşma ilk mesajı (benim sorunumu çözmeye yetmeyen aşamalar):
Solution 1: Reset the Xbox application:
Corrupted App data can be resolved by resetting the Xbox App from the settings menu. Here are the steps:
1. Click start and Click settings.
2. select System.
3. select apps & features.
4. find the Xbox App and Click Advanced options.
5. Click reset.
6. restart your device so that the changes can take effect. Launch the Xbox App and check if the same issue occurs.
If still doesn't work, you can also try these:
Solution 2 – clear Windows Store cache.
Resetting the Store cache can also fix this error, so do try out this workaround. Here are the steps to follow to reset Store cache:
1. press Windows key + r to launch run.
2. enter wsreset.exe > hit enter.
3. once the reset process completes, restart the Microsoft Store.
Solution 3 – change regional settings.
Some users confirmed that changing regional settings helped them fix the problem. Simply change your region to United States, canada or united kingdom following these instructions:
1. GO to start > GO to settings > GO to time & language.
2. select region & language > change your country or region.
3. restart your Computer and check if the issue persists.
Solution 4 – enable the Xbox App from services.
Many Windows 10 users reported that enabling the Xbox App using the Task Manager fixed the problem for them. Here are the steps to follow:
1. GO to start > type ‘task Manager' > open Task Manager.
2. GO to services > Click on the open services button.
3. locate the following services: Xblauthmanager, xblgamesave and xboxnetapisvc.
4. right Click on them > start the services.
5. ıf the services won't start > right Click on them > select properties.
6. GO to to startup type > select automatic > hit apply > ok.
7. activate these three Xbox entries in the same way.
Solution 5 – run SFC scan.
Corrupted or missing registry keys may prevent the Microsoft Store apps from properly launching. The simplest way to repair your registry is to use a dedicated tool, such as cleaner.
You can also use Microsoft's System file checker to check for System file corruption. The Utility verifies the integrity of all protected System files and repairs files with problems when possible.
Here's how to run an SFC scan:
1. GO to start > type CMD > right-Click command prompt > select run as administrator.
2. now type the SFC /scannow command.
3. wait for the scanning process to Complete and then restart your Computer. All corrupted or missing files will be replaced on reboot.
