Çözüldü Ekran Kartı Driverını Kurunca Mavi Ekran Hatası

rathma · 11 Kasım 2019

Ekran Kartı: AMD Radeon HD Graphics 7670M
Laptop: Samsung NP350V5C

Ekran kartı driverı indirdikten sonra oyunlarda açılırken mavi ekran hataları (VIDEO_TDR_FAILURE (atikmpag.sys) bazen de DRIVER CORRUPTED EXPOOL hatası ve masaüstünde arada internet tarayıcısı açıkken veya dosya gezgini açıkken yanıt vermede gecikmeler oluyor. Ekran kartı driverını kaldırınca sorun düzeliyor ama bu sefer de haliyle performansta düşüş oluyor

DDU kulllanarak driverı silip tekrar yükledim, format attım, driver yükleme programlarından bütün driverları güncelledim ama sorun yine de devam ediyor. Yardımcı olursanız sevinirim.

Minidump dosyaları:

MİNİDUMP DOSYALARI.rar

drive.google.com

MayCrasH · 11 Kasım 2019

Sorunlu parça RAM bellekte olabilir bir Memtest86 testi yapın.

Kod:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_CORRUPTED_EXPOOL (c5)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is
caused by drivers that have corrupted the system pool.  Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool.
Arguments:
Arg1: 000004bde1900010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80016d65da5, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  SAMSUNG ELECTRONICS CO., LTD.

SYSTEM_PRODUCT_NAME:  350V5C/351V5C/3540VC/3440VC

SYSTEM_SKU:  P09ABE.012.CP

SYSTEM_VERSION:  P09ABE.012.CP

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  P09ABE

BIOS_DATE:  07/04/2013

BASEBOARD_MANUFACTURER:  SAMSUNG ELECTRONICS CO., LTD.

BASEBOARD_PRODUCT:  NP350V5C-S0ETR

BASEBOARD_VERSION:  BOARD REVISION 00

DUMP_TYPE:  2

BUGCHECK_P1: 4bde1900010

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80016d65da5

BUGCHECK_STR:  0xC5_2

CURRENT_IRQL:  2

FAULTING_IP:
nt!ExFreePoolWithTag+125
fffff800`16d65da5 4c8b6810        mov     r13,qword ptr [rax+10h]

CPU_COUNT: 4

CPU_MHZ: 9be

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3a

CPU_STEPPING: 9

CPU_MICROCODE: 6,3a,9,0 (F,M,S,R)  SIG: 20'00000000 (cache) 20'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  11-11-2019 20:48:22.0468

ANALYSIS_VERSION: 10.0.18362.1 x86fre

TRAP_FRAME:  ffffec8fc1bfc6b0 -- (.trap 0xffffec8fc1bfc6b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000004bde1900000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80016d65da5 rsp=ffffec8fc1bfc840 rbp=0000000000000000
 r8=ffffec8fc1bfcb10  r9=0000000000000006 r10=0000fffff80016d4
r11=ffff84ff42400000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!ExFreePoolWithTag+0x125:
fffff800`16d65da5 4c8b6810        mov     r13,qword ptr [rax+10h] ds:000004bd`e1900010=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80016be08e9 to fffff80016bcf050

STACK_TEXT: 
ffffec8f`c1bfc568 fffff800`16be08e9 : 00000000`0000000a 000004bd`e1900010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffec8f`c1bfc570 fffff800`16bdccd4 : 00000000`00000010 fffff800`16a8a16a ffffd181`2b86aca0 fffff800`16e34c38 : nt!KiBugCheckDispatch+0x69
ffffec8f`c1bfc6b0 fffff800`16d65da5 : 00000000`00000000 fffff800`16b17724 ffff9501`b7ab1180 ffff9501`b7b42180 : nt!KiPageFault+0x454
ffffec8f`c1bfc840 fffff800`16fdf32b : ffffd181`3785b010 00000000`00000001 ffffd181`00000000 fffff800`15a56800 : nt!ExFreePoolWithTag+0x125
ffffec8f`c1bfc970 fffff800`16c58afd : 00000000`00000000 00000000`000000fc 00000000`00000000 00000000`00000000 : nt!SC_ENV::Free+0xb
ffffec8f`c1bfc9a0 fffff800`16d43334 : fffff800`15a53180 fffff800`16aa3a6d ffffd181`34abd360 fffff800`16aed339 : nt!SC_DISK::~SC_DISK+0xda399
ffffec8f`c1bfc9d0 fffff800`16b0b980 : 00000000`00000006 ffff9501`b7b42180 00000000`4091fc88 ffffd181`34abd180 : nt!SC_DISK::`vector deleting destructor'+0x14
ffffec8f`c1bfca00 fffff800`16b0b673 : ffffd181`3785b010 00000000`00000000 00000000`00000000 fffff800`16e34d90 : nt!PopPepStartActivity+0x34
ffffec8f`c1bfca30 fffff800`16b0cbb7 : 00000000`00000000 00000000`00000000 ffffec8f`c1bfcb50 fffff800`16e34d90 : nt!PopPepWork+0x17f
ffffec8f`c1bfcae0 fffff800`16a8fcaa : ffffd181`2b86aca0 ffffd181`34abd040 fffff800`16e34c38 fffff800`00000000 : nt!PopFxPluginWork+0x57
ffffec8f`c1bfcb70 fffff800`16a58bf5 : ffffd181`34abd040 ffffd181`2b876040 ffffd181`34abd040 00000000`00000000 : nt!ExpWorkerThread+0x16a
ffffec8f`c1bfcc10 fffff800`16bd64cc : ffff9501`b7ab1180 ffffd181`34abd040 fffff800`16a58ba0 00000000`00000246 : nt!PspSystemThreadStartup+0x55
ffffec8f`c1bfcc60 00000000`00000000 : ffffec8f`c1bfd000 ffffec8f`c1bf7000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c


THREAD_SHA1_HASH_MOD_FUNC:  0870c50994993ece0bdc335dac893b7844af0a45

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  5c1614804d8610b95acfa81ec0373a3e9741eb55

THREAD_SHA1_HASH_MOD:  fe34192f63d13620a8987d294372ee74d699cfee

FOLLOWUP_IP:
nt!ExFreePoolWithTag+125
fffff800`16d65da5 4c8b6810        mov     r13,qword ptr [rax+10h]

FAULT_INSTR_CODE:  10688b4c

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!ExFreePoolWithTag+125

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  320760b6

IMAGE_VERSION:  10.0.17763.802

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  125

FAILURE_BUCKET_ID:  0xC5_2_nt!ExFreePoolWithTag

BUCKET_ID:  0xC5_2_nt!ExFreePoolWithTag

PRIMARY_PROBLEM_CLASS:  0xC5_2_nt!ExFreePoolWithTag

TARGET_TIME:  2019-11-11T17:01:06.000Z

OSBUILD:  17763

OSSERVICEPACK:  802

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1996-08-06 18:11:50

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  b6a5

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xc5_2_nt!exfreepoolwithtag

FAILURE_ID_HASH:  {fe15ad6b-1234-f0c7-ef90-500fd93e2d93}

Followup:     MachineOwner
---------

0: kd> lmvm nt
Browse full module list
start             end                 module name
fffff800`16a1b000 fffff800`1748b000   nt         (pdb symbols)          C:\ProgramData\dbg\sym\ntkrnlmp.pdb\3B5C345ED2538B4C4A412409A0FDF4351\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\320760B6a70000\ntoskrnl.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Browse all global symbols  functions  data
    Image was built with /Brepro flag.
    Timestamp:        320760B6 (This is a reproducible build file hash, not a timestamp)
    CheckSum:         0094767A
    ImageSize:        00A70000
    File version:     10.0.17763.802
    Product version:  10.0.17763.802
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     ntkrnlmp.exe
        OriginalFilename: ntkrnlmp.exe
        ProductVersion:   10.0.17763.802
        FileVersion:      10.0.17763.802 (WinBuild.160101.0800)
        FileDescription:  NT Kernel & System
        LegalCopyright:   © Microsoft Corporation. All rights reserved.

rathma · 11 Kasım 2019

Sorun yok error vermedi hiç.

MayCrasH · 11 Kasım 2019

rathma dedi:
sorun yok error vermedi hiç

Tek dosya ile bunları söyleyebilirim eğer devam ederse dump dosyalarını gönderin.

rathma · 12 Kasım 2019

Bir kez daha deneme yaptım bu sefer video tdr failure (atikmpag.sys) hatası verdi önceki driver corrupted expool hatasıydı sizce sorun donanımsal olabilir mi ? Ama yine de bir deneyelim çözebilecek miyiz.
Video tdr failure (atikmpag sys) hatasından sonraki minidump dosyası:

minidump 2.rar

drive.google.com

MayCrasH · 12 Kasım 2019

Ekran kartı verdirmiş mavi ekranı siz ilk başta DDU ile eski sürücüyü silip sonra yenisini yükleyin sorun devam ederse dump dosyalarını gönderin.

Kod:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe586050dd010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8001880cc54, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  SAMSUNG ELECTRONICS CO., LTD.

SYSTEM_PRODUCT_NAME:  350V5C/351V5C/3540VC/3440VC

SYSTEM_SKU:  P09ABE.012.CP

SYSTEM_VERSION:  P09ABE.012.CP

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  P09ABE

BIOS_DATE:  07/04/2013

BASEBOARD_MANUFACTURER:  SAMSUNG ELECTRONICS CO., LTD.

BASEBOARD_PRODUCT:  NP350V5C-S0ETR

BASEBOARD_VERSION:  BOARD REVISION 00

DUMP_TYPE:  2

BUGCHECK_P1: ffffe586050dd010

BUGCHECK_P2: fffff8001880cc54

BUGCHECK_P3: 0

BUGCHECK_P4: d

FAULTING_IP:
atikmpag+cc54
fffff800`1880cc54 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 4

CPU_MHZ: 9be

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3a

CPU_STEPPING: 9

CPU_MICROCODE: 6,3a,9,0 (F,M,S,R)  SIG: 20'00000000 (cache) 20'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  11-12-2019 18:06:20.0790

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT: 
fffff589`15916e28 fffff800`185ed686 : 00000000`00000116 ffffe586`050dd010 fffff800`1880cc54 00000000`00000000 : nt!KeBugCheckEx
fffff589`15916e30 fffff800`185eccfb : fffff800`1880cc54 ffffe586`050dd010 fffff589`15916f39 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfa
fffff589`15916e70 fffff800`1e29d8b7 : ffffe586`050dd010 00000000`0000d460 fffff589`15916f39 00000000`000000c4 : dxgkrnl!TdrIsRecoveryRequired+0x1ab
fffff589`15916ea0 fffff800`1e2b497b : fffff589`15917080 ffffe585`fe8d6000 fffff589`15917080 fffff800`1e2bcfa5 : dxgmms1!VidSchiReportHwHang+0x5af
fffff589`15916fa0 fffff800`1e2b29c7 : 00000000`00000022 00000000`00000000 ffffe585`fe85a9a0 ffffe585`fe717cf0 : dxgmms1!VidSchWaitForCompletionEvent+0x4cb
fffff589`15917060 fffff800`1e2b261b : 00000000`00000000 ffffe585`fe717cf0 ffffe585`fe7fcd80 ffffe585`fe903238 : dxgmms1!VIDMM_DMA_POOL::WaitDmaBufferNotBusy+0x12f
fffff589`15917140 fffff800`1e2bcc9f : ffffe585`fde67000 fffff589`15917100 00000000`00000000 fffff589`15917290 : dxgmms1!VIDMM_DMA_POOL::AcquireBuffer+0x18b
fffff589`15917190 fffff800`1e2af269 : ffffe585`00000000 ffffffff`00000000 00000000`00000000 ffffa98e`d7475c01 : dxgmms1!VIDMM_GLOBAL::FlushPagingBufferInternal+0x5df
fffff589`159172e0 fffff800`1e2c9a20 : ffffa98e`d7475cb0 fffff589`15917450 ffffe585`fe903000 fffff589`159173a0 : dxgmms1!VIDMM_GLOBAL::CompleteBuildPagingBufferIteration+0x261
fffff589`15917350 fffff800`1e2c9b10 : 00000000`00000000 ffffa98e`00000000 ffffa98e`d7475cb0 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::MemoryTransferInternal+0x37c
fffff589`15917510 fffff800`1e2c5cd6 : 00000000`00000000 ffffa98e`d7475cb0 00000000`00000000 ffffa98e`00000000 : dxgmms1!VIDMM_GLOBAL::MemoryTransfer+0xb8
fffff589`159175b0 fffff800`1e2cb29b : 00000000`00000007 00000000`00000000 ffffe586`05f8fe40 00000000`00000001 : dxgmms1!VIDMM_MEMORY_SEGMENT::CommitResource+0x276
fffff589`159176b0 fffff800`1e2c1587 : ffffe585`fe903000 ffffe586`054ff000 00000000`00000007 ffffe586`05f8f620 : dxgmms1!VIDMM_GLOBAL::PageInAllocations+0xeb
fffff589`15917750 fffff800`1e2bed7b : ffffe585`fde67000 ffffa98e`cb7282d0 00000000`00000000 ffffe585`fe97a060 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x18e7
fffff589`15917890 fffff800`1e2d3ab5 : ffffe586`0111a9a0 ffffe585`00000000 ffffe585`ff58e870 ffffe585`00000f00 : dxgmms1!VidSchiSubmitRenderCommand+0x1eb
fffff589`15917b80 fffff800`1e2d39f3 : ffffe585`fde67000 00000000`00000080 fffff800`1e2d3940 ffffe585`fde67000 : dxgmms1!VidSchiRun_PriorityTable+0xb5
fffff589`15917bd0 fffff800`1384fbf5 : ffffe585`fe8e96c0 fffff800`1e2d3940 ffffe585`fde67000 00000405`bd9bbfff : dxgmms1!VidSchiWorkerThread+0xb3
fffff589`15917c10 fffff800`139cd4cc : ffffd580`7beb1180 ffffe585`fe8e96c0 fffff800`1384fba0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
fffff589`15917c60 00000000`00000000 : fffff589`15918000 fffff589`15912000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c


THREAD_SHA1_HASH_MOD_FUNC:  4f28516862180c2eddee0ad4f5f01c3a6cc41c7e

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  bf302ec0d86f50eef213ae618a24e7275c05598a

THREAD_SHA1_HASH_MOD:  deefee5c1487b615f823084125bde2e80a7716e4

FOLLOWUP_IP:
atikmpag+cc54
fffff800`1880cc54 4883ec28        sub     rsp,28h

FAULT_INSTR_CODE:  28ec8348

SYMBOL_NAME:  atikmpag+cc54

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  563a75bb

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_atikmpag.sys

TARGET_TIME:  2019-11-12T14:52:51.000Z

OSBUILD:  17763

OSSERVICEPACK:  802

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1996-08-06 18:11:50

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  16a94

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup:     MachineOwner
---------

rathma · 12 Kasım 2019

Yine aynı hatayı verdi

minidump 3.rar

drive.google.com

MayCrasH · 12 Kasım 2019

Bir önceki sürümü deneyin sorun devam ederse büyük ihtimal ekran kartı arızalı.

Kod:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe586050dd010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8001880cc54, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  SAMSUNG ELECTRONICS CO., LTD.

SYSTEM_PRODUCT_NAME:  350V5C/351V5C/3540VC/3440VC

SYSTEM_SKU:  P09ABE.012.CP

SYSTEM_VERSION:  P09ABE.012.CP

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  P09ABE

BIOS_DATE:  07/04/2013

BASEBOARD_MANUFACTURER:  SAMSUNG ELECTRONICS CO., LTD.

BASEBOARD_PRODUCT:  NP350V5C-S0ETR

BASEBOARD_VERSION:  BOARD REVISION 00

DUMP_TYPE:  2

BUGCHECK_P1: ffffe586050dd010

BUGCHECK_P2: fffff8001880cc54

BUGCHECK_P3: 0

BUGCHECK_P4: d

FAULTING_IP:
atikmpag+cc54
fffff800`1880cc54 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 4

CPU_MHZ: 9be

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3a

CPU_STEPPING: 9

CPU_MICROCODE: 6,3a,9,0 (F,M,S,R)  SIG: 20'00000000 (cache) 20'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  11-12-2019 19:59:31.0818

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT: 
fffff589`15916e28 fffff800`185ed686 : 00000000`00000116 ffffe586`050dd010 fffff800`1880cc54 00000000`00000000 : nt!KeBugCheckEx
fffff589`15916e30 fffff800`185eccfb : fffff800`1880cc54 ffffe586`050dd010 fffff589`15916f39 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfa
fffff589`15916e70 fffff800`1e29d8b7 : ffffe586`050dd010 00000000`0000d460 fffff589`15916f39 00000000`000000c4 : dxgkrnl!TdrIsRecoveryRequired+0x1ab
fffff589`15916ea0 fffff800`1e2b497b : fffff589`15917080 ffffe585`fe8d6000 fffff589`15917080 fffff800`1e2bcfa5 : dxgmms1!VidSchiReportHwHang+0x5af
fffff589`15916fa0 fffff800`1e2b29c7 : 00000000`00000022 00000000`00000000 ffffe585`fe85a9a0 ffffe585`fe717cf0 : dxgmms1!VidSchWaitForCompletionEvent+0x4cb
fffff589`15917060 fffff800`1e2b261b : 00000000`00000000 ffffe585`fe717cf0 ffffe585`fe7fcd80 ffffe585`fe903238 : dxgmms1!VIDMM_DMA_POOL::WaitDmaBufferNotBusy+0x12f
fffff589`15917140 fffff800`1e2bcc9f : ffffe585`fde67000 fffff589`15917100 00000000`00000000 fffff589`15917290 : dxgmms1!VIDMM_DMA_POOL::AcquireBuffer+0x18b
fffff589`15917190 fffff800`1e2af269 : ffffe585`00000000 ffffffff`00000000 00000000`00000000 ffffa98e`d7475c01 : dxgmms1!VIDMM_GLOBAL::FlushPagingBufferInternal+0x5df
fffff589`159172e0 fffff800`1e2c9a20 : ffffa98e`d7475cb0 fffff589`15917450 ffffe585`fe903000 fffff589`159173a0 : dxgmms1!VIDMM_GLOBAL::CompleteBuildPagingBufferIteration+0x261
fffff589`15917350 fffff800`1e2c9b10 : 00000000`00000000 ffffa98e`00000000 ffffa98e`d7475cb0 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::MemoryTransferInternal+0x37c
fffff589`15917510 fffff800`1e2c5cd6 : 00000000`00000000 ffffa98e`d7475cb0 00000000`00000000 ffffa98e`00000000 : dxgmms1!VIDMM_GLOBAL::MemoryTransfer+0xb8
fffff589`159175b0 fffff800`1e2cb29b : 00000000`00000007 00000000`00000000 ffffe586`05f8fe40 00000000`00000001 : dxgmms1!VIDMM_MEMORY_SEGMENT::CommitResource+0x276
fffff589`159176b0 fffff800`1e2c1587 : ffffe585`fe903000 ffffe586`054ff000 00000000`00000007 ffffe586`05f8f620 : dxgmms1!VIDMM_GLOBAL::PageInAllocations+0xeb
fffff589`15917750 fffff800`1e2bed7b : ffffe585`fde67000 ffffa98e`cb7282d0 00000000`00000000 ffffe585`fe97a060 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x18e7
fffff589`15917890 fffff800`1e2d3ab5 : ffffe586`0111a9a0 ffffe585`00000000 ffffe585`ff58e870 ffffe585`00000f00 : dxgmms1!VidSchiSubmitRenderCommand+0x1eb
fffff589`15917b80 fffff800`1e2d39f3 : ffffe585`fde67000 00000000`00000080 fffff800`1e2d3940 ffffe585`fde67000 : dxgmms1!VidSchiRun_PriorityTable+0xb5
fffff589`15917bd0 fffff800`1384fbf5 : ffffe585`fe8e96c0 fffff800`1e2d3940 ffffe585`fde67000 00000405`bd9bbfff : dxgmms1!VidSchiWorkerThread+0xb3
fffff589`15917c10 fffff800`139cd4cc : ffffd580`7beb1180 ffffe585`fe8e96c0 fffff800`1384fba0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
fffff589`15917c60 00000000`00000000 : fffff589`15918000 fffff589`15912000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c


THREAD_SHA1_HASH_MOD_FUNC:  4f28516862180c2eddee0ad4f5f01c3a6cc41c7e

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  bf302ec0d86f50eef213ae618a24e7275c05598a

THREAD_SHA1_HASH_MOD:  deefee5c1487b615f823084125bde2e80a7716e4

FOLLOWUP_IP:
atikmpag+cc54
fffff800`1880cc54 4883ec28        sub     rsp,28h

FAULT_INSTR_CODE:  28ec8348

SYMBOL_NAME:  atikmpag+cc54

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  563a75bb

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_atikmpag.sys

TARGET_TIME:  2019-11-12T14:52:51.000Z

OSBUILD:  17763

OSSERVICEPACK:  802

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1996-08-06 18:11:50

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  12736

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup:     MachineOwner
---------

3: kd> lmvm atikmpag
Browse full module list
start             end                 module name
fffff800`18800000 fffff800`188a9000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Nov  4 14:16:43 2015 (563A75BB)
    CheckSum:         000A93CF
    ImageSize:        000A9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

rathma · 12 Kasım 2019

Sanırım ekran kartında arıza var. Yardımların için çok teşekkürler.

claus · 12 Kasım 2019

GPU arızası var. Garantisi varsa anakart değişimi isteyin. Yoksa sürücü yüklemeyin ve devre dışı bırakın.

Çözüldü Ekran Kartı Driverını Kurunca Mavi Ekran Hatası

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