Çözüldü Mavi ekran hatası

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Sinan-

Hectopat
Katılım
20 Aralık 2018
Mesajlar
57
Adobe programları kullanırken mavi ekran hatası alıyorum, çoğunlukla tam render alırken mavi ekran alıyorum.

Cihaz: Monster Abra A5 v13.4.

Sorun nedir, nasıl çözeriz?

DMP dosyalarım.
 
Son düzenleyen: Moderatör:
Çözüm
DDU ile ekran kartı sürücünüzü kaldırıp tekrar kendi sitesinden yükler misiniz?


Ayrıca Valorant Vanguard'ı kaldırın.

Kod:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffbe08802ad460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff806381b78d0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvtfi.inf_amd64_a666fa334378b8b9\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  19041.1.amd64fre.vb_release.191206-1406

SYSTEM_MANUFACTURER:  MONSTER

SYSTEM_PRODUCT_NAME:  ABRA A5 V13.4

SYSTEM_SKU:  0001

SYSTEM_VERSION:  Standard

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  N.1.09

BIOS_DATE:  09/06/2018

BASEBOARD_MANUFACTURER:  Standard

BASEBOARD_PRODUCT:  Standard

BASEBOARD_VERSION:  Standard

DUMP_TYPE:  2

BUGCHECK_P1: ffffbe08802ad460

BUGCHECK_P2: fffff806381b78d0

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FAULTING_IP:
nvlddmkm+c178d0
fffff806`381b78d0 48ff25c106d2ff  jmp     qword ptr [nvlddmkm+0x937f98 (fffff806`37ed7f98)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: B4'00000000 (cache) B4'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-JC78BRD

ANALYSIS_SESSION_TIME:  07-04-2020 21:26:54.0511

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

STACK_TEXT:
ffffe080`db28f918 fffff806`345e158e : 00000000`00000116 ffffbe08`802ad460 fffff806`381b78d0 ffffffff`c000009a : nt!KeBugCheckEx
ffffe080`db28f920 fffff806`34591d04 : fffff806`381b78d0 ffffbe08`77aaa1c0 00000000`00002000 ffffbe08`77aaa280 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffe080`db28f960 fffff806`3458a87f : ffffbe08`77aab000 00000000`01000000 00000000`00000002 00000000`00000002 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
ffffe080`db28f990 fffff806`345e0cb5 : 00000000`00000100 ffffbe08`77aaba50 00000000`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x4df
ffffe080`db28fa10 fffff806`345e0e27 : fffff806`1cf24440 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!TdrResetFromTimeout+0x15
ffffe080`db28fa40 fffff806`1c433f25 : ffffbe08`7f7a1040 fffff806`345e0e00 ffffbe08`6a292c90 00000000`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffe080`db28fa70 fffff806`1c546715 : ffffbe08`7f7a1040 00000000`00000080 ffffbe08`6a2dd1c0 0b0d160f`00000001 : nt!ExpWorkerThread+0x105
ffffe080`db28fb10 fffff806`1c5e5078 : ffffd081`0b940180 ffffbe08`7f7a1040 fffff806`1c5466c0 0a19150a`19150b1a : nt!PspSystemThreadStartup+0x55
ffffe080`db28fb60 00000000`00000000 : ffffe080`db290000 ffffe080`db289000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


THREAD_SHA1_HASH_MOD_FUNC:  56a150c818aff348d17e35fc9e822916b6c0190b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  7ff8aa1871a8041ca3a2196a8890585aa4c739ae

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:
nvlddmkm+c178d0
fffff806`381b78d0 48ff25c106d2ff  jmp     qword ptr [nvlddmkm+0x937f98 (fffff806`37ed7f98)]

FAULT_INSTR_CODE:  c125ff48

SYMBOL_NAME:  nvlddmkm+c178d0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5eefd581

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_nvlddmkm.sys

TARGET_TIME:  2020-07-04T10:37:49.000Z

OSBUILD:  19041

OSSERVICEPACK:  329

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  191206-1406

BUILDLAB_STR:  vb_release

BUILDOSVER_STR:  10.0.19041.1.amd64fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME:  3b5a

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup:     MachineOwner
---------
Adobe programları kullanırken mavi ekran hatası alıyorum, çoğunlukla tam render alırken mavi ekran alıyorum.

Cihaz: Monster Abra A5 v13.4.

Sorun nedir, nasıl çözeriz?

DMP dosyalarım.
Linki herkese açık yapar mısınız? Erişim gerekiyor da dosya için.
 
Adobe programları kullanırken mavi ekran hatası alıyorum, çoğunlukla tam render alırken mavi ekran alıyorum.

Cihaz: Monster Abra A5 v13.4.

Sorun nedir, nasıl çözeriz?

DMP dosyalarım.
Sistem bilgilerinizi belirtin.
Mevcut sürücünüzü DDU ile kaldırıp, güncel ekran kartı sürücünüzü WHQL sürüm olmasına dikkat edecek şekilde kurun.
 
DDU ile ekran kartı sürücünüzü kaldırıp tekrar kendi sitesinden yükler misiniz?


Ayrıca Valorant Vanguard'ı kaldırın.

Kod:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffbe08802ad460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff806381b78d0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvtfi.inf_amd64_a666fa334378b8b9\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  19041.1.amd64fre.vb_release.191206-1406

SYSTEM_MANUFACTURER:  MONSTER

SYSTEM_PRODUCT_NAME:  ABRA A5 V13.4

SYSTEM_SKU:  0001

SYSTEM_VERSION:  Standard

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  N.1.09

BIOS_DATE:  09/06/2018

BASEBOARD_MANUFACTURER:  Standard

BASEBOARD_PRODUCT:  Standard

BASEBOARD_VERSION:  Standard

DUMP_TYPE:  2

BUGCHECK_P1: ffffbe08802ad460

BUGCHECK_P2: fffff806381b78d0

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FAULTING_IP:
nvlddmkm+c178d0
fffff806`381b78d0 48ff25c106d2ff  jmp     qword ptr [nvlddmkm+0x937f98 (fffff806`37ed7f98)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: B4'00000000 (cache) B4'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-JC78BRD

ANALYSIS_SESSION_TIME:  07-04-2020 21:26:54.0511

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

STACK_TEXT:
ffffe080`db28f918 fffff806`345e158e : 00000000`00000116 ffffbe08`802ad460 fffff806`381b78d0 ffffffff`c000009a : nt!KeBugCheckEx
ffffe080`db28f920 fffff806`34591d04 : fffff806`381b78d0 ffffbe08`77aaa1c0 00000000`00002000 ffffbe08`77aaa280 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffe080`db28f960 fffff806`3458a87f : ffffbe08`77aab000 00000000`01000000 00000000`00000002 00000000`00000002 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
ffffe080`db28f990 fffff806`345e0cb5 : 00000000`00000100 ffffbe08`77aaba50 00000000`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x4df
ffffe080`db28fa10 fffff806`345e0e27 : fffff806`1cf24440 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!TdrResetFromTimeout+0x15
ffffe080`db28fa40 fffff806`1c433f25 : ffffbe08`7f7a1040 fffff806`345e0e00 ffffbe08`6a292c90 00000000`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffe080`db28fa70 fffff806`1c546715 : ffffbe08`7f7a1040 00000000`00000080 ffffbe08`6a2dd1c0 0b0d160f`00000001 : nt!ExpWorkerThread+0x105
ffffe080`db28fb10 fffff806`1c5e5078 : ffffd081`0b940180 ffffbe08`7f7a1040 fffff806`1c5466c0 0a19150a`19150b1a : nt!PspSystemThreadStartup+0x55
ffffe080`db28fb60 00000000`00000000 : ffffe080`db290000 ffffe080`db289000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


THREAD_SHA1_HASH_MOD_FUNC:  56a150c818aff348d17e35fc9e822916b6c0190b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  7ff8aa1871a8041ca3a2196a8890585aa4c739ae

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:
nvlddmkm+c178d0
fffff806`381b78d0 48ff25c106d2ff  jmp     qword ptr [nvlddmkm+0x937f98 (fffff806`37ed7f98)]

FAULT_INSTR_CODE:  c125ff48

SYMBOL_NAME:  nvlddmkm+c178d0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5eefd581

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_nvlddmkm.sys

TARGET_TIME:  2020-07-04T10:37:49.000Z

OSBUILD:  19041

OSSERVICEPACK:  329

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  191206-1406

BUILDLAB_STR:  vb_release

BUILDOSVER_STR:  10.0.19041.1.amd64fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME:  3b5a

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup:     MachineOwner
---------
 
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