- RAM
- 16 GB DD5
- SSD veya HDD modeli
- 500 M2 SSD
- Ekran kartı
- 4060 8 GB DD6
- Anakart
- 13650HX
- İşlemci
- i7
ASUS ROG STRIX G16 G614JV-N3159 bilgisayarini yeni aldım. Donanım olarak 13650HX işlemci i7, 500 SSD, 8 GB 4060 NVIDIA ekran kartı bulunmakta. 16 GB RAM DD5.
Sorunum şu: YouTube üzerinden video indirdim indirdigim videoyu internet yokken izlemeye çalışırken ekranım donuyor.
Bu kapsamda DDU üzerinden NVIDIA'nin sürücülerini temizleyerek tekrar yükledim ama hala ayni hata veriyor, 3 kez verdi.
Acaba bu sorun yüzünden ASUS'a mı göndermeliyim laptopu?
En güncel minidump dosyalarını paylaşıyorum.
Sorunum şu: YouTube üzerinden video indirdim indirdigim videoyu internet yokken izlemeye çalışırken ekranım donuyor.
Bu kapsamda DDU üzerinden NVIDIA'nin sürücülerini temizleyerek tekrar yükledim ama hala ayni hata veriyor, 3 kez verdi.
Acaba bu sorun yüzünden ASUS'a mı göndermeliyim laptopu?
En güncel minidump dosyalarını paylaşıyorum.
Kod:
Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\MaryJane\Desktop\DDU\031923-12671-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff801`1d000000 PsLoadedModuleList = 0xfffff801`1dc13430
Debug session time: Sun Mar 19 18:34:30.146 2023 (UTC + 3:00)
System Uptime: 0 days 6:19:30.045
Loading Kernel Symbols
..
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
.............................................................
................................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`1d429400 48894c2408 mov qword ptr [rsp+8],rcx ss:ffffcc02`9146f7b0=0000000000000116
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff8405e1aca010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff801447b1a60, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 703
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 4738
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 31
Key : Analysis.Init.Elapsed.mSec
Value: 10004
Key : Analysis.Memory.CommitPeak.Mb
Value: 111
Key : Bugcheck.Code.DumpHeader
Value: 0x116
Key : Bugcheck.Code.Register
Value: 0x116
Key : Dump.Attributes.AsUlong
Value: 1808
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
FILE_IN_CAB: 031923-12671-01.dmp
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DUMP_FILE_ATTRIBUTES: 0x1808
Kernel Generated Triage Dump
BUGCHECK_CODE: 116
BUGCHECK_P1: ffff8405e1aca010
BUGCHECK_P2: fffff801447b1a60
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffff8405e1aca010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffcc02`9146f7a8 fffff801`37e9dfde : 00000000`00000116 ffff8405`e1aca010 fffff801`447b1a60 ffffffff`c000009a : nt!KeBugCheckEx
ffffcc02`9146f7b0 fffff801`37e4ddb2 : fffff801`447b1a60 ffff8405`dba9c170 00000000`00000080 ffff8405`dba9c230 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffcc02`9146f7f0 fffff801`37e45a1d : ffff8405`dbaa7000 ffff8405`e3694040 ffff8405`dbaa7b50 ffff8405`dbaa7b50 : dxgkrnl!ADAPTER_RENDER::Reset+0x12a
ffffcc02`9146f820 fffff801`37e9d735 : 00000000`00000100 ffff8405`e3694040 00000000`b83da080 ffff8405`e0b5a670 : dxgkrnl!DXGADAPTER::Reset+0x60d
ffffcc02`9146f8d0 fffff801`37e9d892 : fffff801`217772f0 00000000`00000000 00000000`00000000 fffff801`1dd49ac0 : dxgkrnl!TdrResetFromTimeout+0x15
ffffcc02`9146f900 fffff801`1d218985 : ffff8405`e3694040 ffff8405`ca4c8800 fffff801`00000000 fffff801`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
ffffcc02`9146f940 fffff801`1d20f5b7 : ffff8405`e3694040 00000000`0000066c ffff8405`e3694040 fffff801`1d218830 : nt!ExpWorkerThread+0x155
ffffcc02`9146fb30 fffff801`1d42e364 : ffffe280`c7fc0180 ffff8405`e3694040 fffff801`1d20f560 00000000`00000246 : nt!PspSystemThreadStartup+0x57
ffffcc02`9146fb80 00000000`00000000 : ffffcc02`91470000 ffffcc02`91469000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: nvlddmkm+1071a60
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
---------
BU İKİNCİ GELEN HATA FARKLİ GÜNLERDE GELDİ
Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\MaryJane\Desktop\Yeni klasör (2)\031823-14203-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff801`06c00000 PsLoadedModuleList = 0xfffff801`07813430
Debug session time: Sat Mar 18 13:43:56.273 2023 (UTC + 3:00)
System Uptime: 0 days 14:51:00.167
Loading Kernel Symbols
..
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
.............................................................
................................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
.....................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`07029400 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff950c`d07277b0=0000000000000116
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffa50757fdc010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8012d2d1a60, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 796
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 16305
Key : Analysis.IO.Other.Mb
Value: 14
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 25
Key : Analysis.Init.CPU.mSec
Value: 108
Key : Analysis.Init.Elapsed.mSec
Value: 293694
Key : Analysis.Memory.CommitPeak.Mb
Value: 105
Key : Bugcheck.Code.DumpHeader
Value: 0x116
Key : Bugcheck.Code.Register
Value: 0x116
Key : Dump.Attributes.AsUlong
Value: 1808
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
FILE_IN_CAB: 031823-14203-01.dmp
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DUMP_FILE_ATTRIBUTES: 0x1808
Kernel Generated Triage Dump
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffa50757fdc010
BUGCHECK_P2: fffff8012d2d1a60
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffa50757fdc010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffff950c`d07277a8 fffff801`2076dfde : 00000000`00000116 ffffa507`57fdc010 fffff801`2d2d1a60 ffffffff`c000009a : nt!KeBugCheckEx
ffff950c`d07277b0 fffff801`2071ddb2 : fffff801`2d2d1a60 ffffa507`53c525a0 00000000`00000080 ffffa507`53c52660 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff950c`d07277f0 fffff801`20715a1d : ffffa507`53c7c000 ffffa507`58a53040 ffffa507`53c7cb50 ffffa507`53c7cb50 : dxgkrnl!ADAPTER_RENDER::Reset+0x12a
ffff950c`d0727820 fffff801`2076d735 : 00000000`00000100 ffffa507`58a53040 00000000`0783ea00 fffff801`0783ea20 : dxgkrnl!DXGADAPTER::Reset+0x60d
ffff950c`d07278d0 fffff801`2076d892 : fffff801`0783ea50 00000000`00000000 fffff801`0783ea48 fffff801`07949ac0 : dxgkrnl!TdrResetFromTimeout+0x15
ffff950c`d0727900 fffff801`06e18985 : ffffa507`58a53040 ffffa507`412b01a0 ffffa507`00000000 fffff801`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
ffff950c`d0727940 fffff801`06e0f5b7 : ffffa507`58a53040 00000000`00000aaf ffffa507`58a53040 fffff801`06e18830 : nt!ExpWorkerThread+0x155
ffff950c`d0727b30 fffff801`0702e364 : ffffc700`60311180 ffffa507`58a53040 fffff801`06e0f560 00200000`20000020 : nt!PspSystemThreadStartup+0x57
ffff950c`d0727b80 00000000`00000000 : ffff950c`d0728000 ffff950c`d0721000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: nvlddmkm+1071a60
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
---------
BUDA İLK GELEN HATA SORUNUN NE OLDUĞUNU ÇÖZEMEDİM
Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\MaryJane\Desktop\DDU\031223-8906-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Machine Name:
Kernel base = 0xfffff806`21800000 PsLoadedModuleList = 0xfffff806`22413430
Debug session time: Sun Mar 12 22:11:54.807 2023 (UTC + 3:00)
System Uptime: 0 days 15:26:07.410
Loading Kernel Symbols
...............................................................
................................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff806`21c29380 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffffe03`90cf77b0=0000000000000116
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffbb86c87f71e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80646561a60, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvamig.inf_amd64_31d22b1b18d1e932\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1578
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 13587
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 109
Key : Analysis.Init.Elapsed.mSec
Value: 2309
Key : Analysis.Memory.CommitPeak.Mb
Value: 104
Key : Bugcheck.Code.DumpHeader
Value: 0x116
Key : Bugcheck.Code.Register
Value: 0x116
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Timestamp
Value: 2022-05-06T12:50:00Z
Key : WER.OS.Version
Value: 10.0.22621.1
FILE_IN_CAB: 031223-8906-01.dmp
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffbb86c87f71e0
BUGCHECK_P2: fffff80646561a60
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffbb86c87f71e0
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
fffffe03`90cf77a8 fffff806`372cdfde : 00000000`00000116 ffffbb86`c87f71e0 fffff806`46561a60 ffffffff`c000009a : nt!KeBugCheckEx
fffffe03`90cf77b0 fffff806`3727ddb2 : fffff806`46561a60 ffffbb86`c53952e0 00000000`00000080 ffffbb86`c53953a0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
fffffe03`90cf77f0 fffff806`37275a1d : ffffbb86`c5394000 ffffbb86`c6c63040 ffffbb86`c5394b50 ffffbb86`c5394b50 : dxgkrnl!ADAPTER_RENDER::Reset+0x12a
fffffe03`90cf7820 fffff806`372cd735 : 00000000`00000100 ffffbb86`c6c63040 00000000`09b98170 ffffbb86`c7795560 : dxgkrnl!DXGADAPTER::Reset+0x60d
fffffe03`90cf78d0 fffff806`372cd892 : fffff806`240a72f0 00000000`00000000 00000000`00000000 fffff806`22549ac0 : dxgkrnl!TdrResetFromTimeout+0x15
fffffe03`90cf7900 fffff806`21a18985 : ffffbb86`c6c63040 ffffbb86`b08c7cd0 fffff806`00000000 fffff806`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
fffffe03`90cf7940 fffff806`21a0f5b7 : ffffbb86`c6c63040 00000000`00000e81 ffffbb86`c6c63040 fffff806`21a18830 : nt!ExpWorkerThread+0x155
fffffe03`90cf7b30 fffff806`21c2e2e4 : ffffa900`a69d1180 ffffbb86`c6c63040 fffff806`21a0f560 00000000`00000246 : nt!PspSystemThreadStartup+0x57
fffffe03`90cf7b80 00000000`00000000 : fffffe03`90cf8000 fffffe03`90cf1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: nvlddmkm+1071a60
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
---------
