Minidump hata analizi

İşletim sistemi
Windows 10

gujuvala

Hectopat
Katılım
29 Nisan 2020
Mesajlar
518
Çözümler
1
Minidump Rapor Linki
https://limewire.com/d/qXpcB#ULkWNH1Nvf
RAM
2x8 3200 Mhz Xpg
SSD veya HDD modeli
Samsung Evo 970 Plus
Ekran kartı
Rtx 2060
Anakart
Gigabyte B450 s2h v.1
İşlemci
Ryzen 5 3600
Merhaba bugün itibari ile mavi ekran hatası almaktayım. Oyunlarda anlık takılmalar yaşıyorum ve mavi ekran hatası aldım. Kontrol ederseniz müteşekkür olurum, teşekkürler.
 
Merhaba.

Sorun potansiyel olarak Tencent Anti-Cheat kaynaklı görünüyor.

Kod:
REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 0000000000000000, Object type of the object whose reference count is being lowered
Arg2: ffffa80430e2a240, Object whose reference count is being lowered
Arg3: 0000000000000002, Reserved
Arg4: ffffffffffffffff, Reserved
    The reference count of an object is illegal for the current state of the object.
    Each time a driver uses a pointer to an object the driver calls a kernel routine
    to increment the reference count of the object. When the driver is done with the
    pointer the driver calls another kernel routine to decrement the reference count.
    Drivers must match calls to the increment and decrement routines. This BugCheck
    can occur because an object's reference count goes to zero while there are still
    open handles to the object, in which case the fourth parameter indicates the number
    of opened handles. It may also occur when the object's reference count drops below zero
    whether or not there are open handles to the object, and in that case the fourth parameter
    contains the actual value of the pointer references count.

Debugging Details:
------------------

PROCESS_NAME:  firefox.exe

STACK_TEXT: 
ffffa389`71882378 fffff803`7fe2b1a3     : 00000000`00000018 00000000`00000000 ffffa804`30e2a240 00000000`00000002 : nt!KeBugCheckEx
ffffa389`71882380 fffff803`7fc2ea8e     : ffffa804`368cd270 00000000`00000000 00000000`00000001 01000000`00100000 : nt!ObfDereferenceObjectWithTag+0x1fc703
ffffa389`718823c0 fffff803`80019384     : 00000000`00000000 ffffa804`2d5c6460 ffffa804`18cfe800 00000000`00000000 : nt!HalPutDmaAdapter+0xe
ffffa389`718823f0 fffff803`80007220     : ffffa804`18cfe820 00000000`00000001 ffffa804`368cd240 ffffa804`2d5c6460 : nt!IopDeleteFile+0x1d4
ffffa389`71882470 fffff803`7fc2eb67     : 00000000`00000000 00000000`00000000 ffffa389`718825f9 ffffa804`368cd270 : nt!ObpRemoveObjectRoutine+0x80
ffffa389`718824d0 fffff803`8000ca89     : ffffa804`368cd240 00000000`00000000 00000000`00000000 ffffa804`368cd240 : nt!ObfDereferenceObjectWithTag+0xc7
ffffa389`71882510 fffff803`8008e9a5     : 00000000`00000004 ffff908f`4f1c0698 00000000`00000103 00000000`00000000 : nt!ObCloseHandleTableEntry+0x6c9
ffffa389`71882650 fffff803`800f0911     : ffffa804`378f70c0 ffffa804`378f70c0 ffffffff`ffffff01 ffffa804`378f3518 : nt!ExSweepHandleTable+0xd5
ffffa389`71882700 fffff803`800dfae8     : ffffffff`ffffffff ffffa804`378f30c0 ffffa389`71882750 fffff803`800e2e24 : nt!ObKillProcess+0x35
ffffa389`71882730 fffff803`800fb4fa     : ffffa804`378f30c0 ffff908f`4fd38060 ffffa389`71882959 00000000`00000000 : nt!PspRundownSingleProcess+0x204
ffffa389`718827c0 fffff803`8010a388     : ffffa804`00000001 ffffa389`71882b01 ffffa804`378f30c0 00000044`0c7ba000 : nt!PspExitThread+0x5f6
ffffa389`718828c0 fffff803`7fc517ad     : 00000000`00000000 00000000`00000100 00000000`00000000 fffff803`7fc2a7f7 : nt!KiSchedulerApcTerminate+0x38
ffffa389`71882900 fffff803`7fe03690     : 00000000`00000000 ffffa389`718829c0 ffffa389`71882b00 00000000`0000000b : nt!KiDeliverApc+0x60d
ffffa389`718829c0 fffff803`7fe120af     : ffffa804`378f70c0 00000000`00000000 00000000`00000000 ffffa804`00000000 : nt!KiInitiateUserApc+0x70
ffffa389`71882b00 00007ffc`1e1d0f24     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f
00000044`0c52f638 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`1e1d0f24


SYMBOL_NAME:  nt!ObfDereferenceObjectWithTag+1fc703

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.5848

STACK_COMMAND: .process /r /p 0xffffa804378f30c0; .thread 0xffffa804378f70c0 ; kb

BUCKET_ID_FUNC_OFFSET:  1fc703

FAILURE_BUCKET_ID:  0x18_OVER_DEREFERENCE_nt!ObfDereferenceObjectWithTag

REFERENCE_BY_POINTER hatası alınmış. Bu hata, bir objenin referens durumunun objenin halihazırda bulunduğu duruma göre uyumsuz olduğunu gösterir. Her bir sürücü, objeleri belirtmek için pointer yani belirteç kullanır. Sürücü, belirteçle işi bittiğinde diğer çekirdek rutinlerini sıraya alır.

Ancak sayıda bir uyumsuzluk olduğunda bu hata ortaya çıkar.

lm komutu kullanılarak yüklenmeyen modüllere bakıldığında Tencent Anti-Cheat'e ait modüllerin ön planda olması ve bu motorların hataya meyilli olması nedeniyle böyle bir çıkarımda bulundum.

Tencent Anti-Cheat kullanan oyunlardan bu motoru kaldırın ve oyun dosyalarınızı doğrulayın.
 

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