Collecting Data for Crash Dump hatası

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1 Aralık 2012
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2 ay önce Saints Row: The Third adlı oyunu aldım kurdum. Güncellemelerini yaptı, oyunu çalıştırdım ve menü bile gelmeden oyun hata verdi. Hatada "Collecting data for crash dump" çıktı, 100'e kadar saydı. Sadece bu oyunda değil Borderlands 2 ve Counter-Strike: Global Offensive'te de aynı hatayı veriyor. Yardım eder seniz sevinirim.

Sistem özellikleri:

  • Ekran kartı :ATI Mobility Radeon HD 4850
  • Bellek(RAM) :16,0 GB
  • İşlemci :AMD FX(tm)-8120 Eight-Core Processor
  • BIOS :Award Modular BIOS v6.00PG
  • İşletim Sistemi :Windows 7 Ultimate 64 bit(6,1 yapı 7601)
  • Sistem Modeli :GA-970A-D3
  • Sistem Üreticisi :Gigabyte Technology CO.,Ltd.
  • DirectX Sürümü DirectX 11
 
Son düzenleyen: Moderatör:
Ahmet Bey Technopat foruma hoş geldiniz öncelikle. "Collecting Data for Crash Dump", bilgisayarınız mavi ekran verdiğinde, sistemin sorunla ilgili bilgileri toplarken verdiği bilgi amaçlı bir yazıdır. Anlamı, "Çökme Dökümü için Verileri Toplanıyor"dur. Bilgisayarınız bu esnada RAM'in bir dökümünü (Dump) oluşturur. Buradaki amaç, bu dökümü inceleyerek sorunu çözmenizi sağlamak ya da sorunu Microsoft'a göndererek tespit edilmesini mümkün kılmaktır.

Söz konusu dökümler C:\Windows\Minidump klasöründe kaydedilmektedir. Bu klasörün içindeki .dmp uzantılı dosyaları RAR'laıp bir yere yüklerseniz ve bize de indirme bağlantısını verirseniz sorunu inceleyip çözümü bulmada size yardımcı olabiliriz.

Teşekkürler.
 
Kod:
A problem has been detected and Windows has been shut down to prevent damageto your computer.


The problem seems to be caused by the following file: ntoskrnl.exe






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa800df418f8, 0x0000000000000000, 
0x0000000000000000)


*** ntoskrnl.exe - Address 0xfffff8000350d94c base at 0xfffff8000305d000 DateStamp 
0x503f82be

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: ntoskrnl.exe


MEMORY_MANAGEMENT


If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x0000001a (0x0000000000041201, 0xfffff68000019000, 0xffffffffffffffff, 
0xfffffa800d178a80)


*** ntoskrnl.exe - Address 0xfffff800030d2fc0 base at 0xfffff80003054000 DateStamp 
0x503f82be

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: ntoskrnl.exe






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xfffff88002f65180, 
0x0000000000000002)


*** ntoskrnl.exe - Address 0xfffff8000308efc0 base at 0xfffff80003010000 DateStamp 
0x503f82be

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: ntoskrnl.exe






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa800df32038, 0x0000000000000000, 
0x0000000000000000)


*** ntoskrnl.exe - Address 0xfffff8000350f94c base at 0xfffff8000305f000 DateStamp 
0x503f82be

Kod:
A problem has been detected and Windows has been shut down to prevent damageto your computer.


The problem seems to be caused by the following file: avc3.sys






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xfffff88002fd7180, 
0x0000000000000003)


*** avc3.sys - Address 0xfffff88001064ee5 base at 0xfffff88001058000 DateStamp 
0x4fcf6718

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: ntoskrnl.exe






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xfffff880009ec180, 
0x0000000000000001)


*** ntoskrnl.exe - Address 0xfffff800030d7fc0 base at 0xfffff80003059000 DateStamp 
0x503f82be

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: dxgkrnl.sys






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000116 (0xfffffa800d0c5010, 0xfffff880072517f8, 0x0000000000000000, 
0x0000000000000002)


*** dxgkrnl.sys - Address 0xfffff880078b3000 base at 0xfffff88007856000 DateStamp 
0x4ce799fa

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: ntoskrnl.exe






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa800dd7c6c8, 0x0000000000000000, 
0x0000000000000000)


*** ntoskrnl.exe - Address 0xfffff800034be94c base at 0xfffff8000300e000 DateStamp 
0x503f82be

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: hal.dll






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xfffff880009ec180, 
0x0000000000000001)


*** hal.dll - Address 0xfffff800035f4a56 base at 0xfffff800035f0000 DateStamp 
0x4ce7c669

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: ntoskrnl.exe






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa800df3e038, 0x0000000000000000, 
0x0000000000000000)


*** ntoskrnl.exe - Address 0xfffff8000330894c base at 0xfffff80002e58000 DateStamp 
0x503f82be

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.


The problem seems to be caused by the following file: ntoskrnl.exe






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xfffff88003689180, 
0x0000000000000005)


*** ntoskrnl.exe - Address 0xfffff80002e86fc0 base at 0xfffff80002e08000 DateStamp 
0x503f82be

Kod:
A problem has been detected and Windows has been shut down to prevent damageto your computer.


The problem seems to be caused by the following file: ntoskrnl.exe






If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.


If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.


Technical Information:


*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa800df2e038, 0x0000000000000000, 
0x0000000000000000)


*** ntoskrnl.exe - Address 0xfffff800032b894c base at 0xfffff80002e08000 DateStamp 
0x503f82be

Yanlış yüklenmiş bir sürücü ya da bozuk belleklerden kaynaklanabilir. Avc3.sys gözüküyor. Bu, BitDefender Total Security 2011'in yüklediği bir sürücü. Bu programı kaldırıp dener misin.
 
Sorunun hangi pc parçasından meydana geldiğini bilmiyorum ama herkes farklı şeyler söylüyor sizce hangisi doğru?

-PC'yi aldığımız yer ekran kartının driverlarından yeni driverın çıkmasını bekle dedi.
-İşlemci ısınmasından diyenler de var, işlemci : speedfan programına göre 56 derece.
-Bazıları RAM'lerden dedi ve RAM'lerin yerini değiştirdim, söktürdüm ama aynı sorun yine devam etti.

Sistem özellikleri:



  • Ekran kartı :ATI Mobility Radeon HD 4850
  • Bellek(RAM) :16,0 GB
  • İşlemci :AMD FX(tm)-8120 Eight-Core Processor
  • BIOS :Award Modular BIOS v6.00PG
  • İşletim Sistemi :Windows 7 Ultimate 64 bit(6,1 yapı 7601)
  • Sistem Modeli :GA-970A-D3
  • Sistem Üreticisi :Gigabyte Technology CO.,Ltd.
  • DirectX Sürümü DirectX 11
 
Uyarı! Bu konu 13 yıl önce açıldı.
Muhtemelen daha fazla tartışma gerekli değildir ki bu durumda yeni bir konu başlatmayı öneririz. Eğer yine de cevabınızın gerekli olduğunu düşünüyorsanız buna rağmen cevap verebilirsiniz.

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