Hayır! Amazon 60-90 gün içinde vergileri iade ediyor. Bu zaten yazılı olarak var. Amazon "vergiyi ödemiyoruz" dememesi lazım. Ayrıca geri verilmeyecek şekilde vergi almakta nedir? Öyle bir dünya yok. Olmayan şeyden vergi alınmaz. Dediğim gibi en kötü ihtimal "vergi iadesi" ile alabilirsiniz ama alırsınız. Ne tür bir yetkili ile konuştunuz bilmiyorum ama para devlette kalır diye bu durum yok. Öyle bir kuralda yok, yazılı madde de yok.
Sizin yapmanız gereken ürünü göndermeniz zaten vergiyi hemen alamazsınız. Yani vergiyi almak için beklerseniz 3 ay kadar beklemeniz gerekiyor. 3 ay içinde de ürünü iade edemezsiniz. Siz hemen almayı bekliyorsunuz herhalde.
Amazon ile tekrar görüşün, "60 günlük (iş) süreçte vergi işlemlerini yaptığınız yazıyor" deyin. Vergi iadesi mümkündür.
Bu arada ürünün Türkiye gönderimi kalkmış belki bu durumdan dolayı bir sıkıntı yaşanmış olabilir. Alışveriş bilgilerinizi detaylı bir şekilde vererek bu durumu sonlandırabilirsiniz.
Ben size amazonla konuşmalarımı atayım. İngilizcem iyi olamadığı için belkide doğru anlamadım. Kulaklığı 273$'a aldım. Bunun 90$'i gümrük ve nakliye
Me: hi
Priyanka: Hello Özgür , my name is Priyanka. I'm here to help you today.
How may I help you today?
Me: headphone return a few questions
Priyanka: Sure Özgür, please go ahead with your query.
Me: How much return
Priyanka: Just to confirm, are you referring to "Beats Mixr On-Ear Headphone - Black"?
Me: yes
Priyanka: Thanks for the confirmation.
May I please confirm when have you processed the return for the headphone?
Me: I did not send
I need to know how much money will be given
Priyanka: Alright!
Me: 273$ I paid . the return? how much?
Priyanka: I'd like to let you know that as this will be an international return shipping, you will have to pay for the return shipping charges.
Me: okey ne problem
no problem
Priyanka: However, I'm sorry that I would not be able to provide you with an exact amount of the return shipping fees.
Me: shipping is not important
180$ headphone fee. 90$ customs and shipping is it correct?
That was when buying?
Priyanka: Yes
You're correct Özgür.
However, please be assured that the return shipping charges may vary while returning the item.
Me: customs money quite high . I was wondering . Can I get it?
Priyanka: Are you referring to a refund of return shipping charges?
Me: I at least. 250-260$ fee I want a refund
Is it possible?
Priyanka: I'd have loved to do that for you Özgür , however please be assured that we do not offer a refund for the International shipping charges of return shipping charges due to policy restrictions.
Me: you just. headphone price. 180$ return is it correct?
Priyanka: Yes, once we received the item you returned we will issue a refund to you excluding the return shipping charges for the item.
I've confirmed that, once we receive the item, we will issue a full refund to you, however when you will go to the carrier to return the item, they will ask you to pay for the return shipping charges for the item, which you'd have to pay to return the item to us.
I hope that works for you Özgür.
Me: return shipping charges 90$ is it correct? this money burned
If I send I hurt 90$-100$ is it correct?
I do not know english very well
Priyanka: That's alright!
Özgür , I'm really for the inconvenience, however you have to pay for the shipping charges for your item due to the International address you've ordered the package to.
In this case, we apologize that we could not help you with the refund of the shipping charges, as we're not allowed to do so for your international order.
Me: okey thanks
Priyanka: You're welcome.
I appreciate your understanding in this case.
Is there anything else I can assist you with today?
Me: no