DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000989698, memory referenced
Arg2: 0000000000000005, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800237401f1, address which referenced memory
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for atikmdag.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: HP
SYSTEM_PRODUCT_NAME: HP Laptop 15-bw0xx
SYSTEM_SKU: 2CL52EA#AB8
SYSTEM_VERSION: Type1ProductConfigId
BIOS_VENDOR: Insyde
BIOS_VERSION: F.51
BIOS_DATE: 05/31/2019
BASEBOARD_MANUFACTURER: HP
BASEBOARD_PRODUCT: 8331
BASEBOARD_VERSION: 27.35
DUMP_TYPE: 2
BUGCHECK_P1: 989698
BUGCHECK_P2: 5
BUGCHECK_P3: 0
BUGCHECK_P4: fffff800237401f1
READ_ADDRESS: fffff800145733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000989698
CURRENT_IRQL: 5
FAULTING_IP:
atikmdag+11601f1
fffff800`237401f1 488b441318 mov rax,qword ptr [rbx+rdx+18h]
CPU_COUNT: 2
CPU_MHZ: bb2
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 15
CPU_MODEL: 70
CPU_STEPPING: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: steamwebhelper.exe
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-27-2019 22:12:44.0303
ANALYSIS_VERSION: 10.0.18362.1 x86fre
TRAP_FRAME: ffffd38129b3dab0 -- (.trap 0xffffd38129b3dab0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000048 rbx=0000000000000000 rcx=0000000000989680
rdx=0000000000989680 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800237401f1 rsp=ffffd38129b3dc40 rbp=0000000000000000
r8=ffffa7898525bc30 r9=0000000000000040 r10=0000000000000001
r11=0000000000000006 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
atikmdag+0x11601f1:
fffff800`237401f1 488b441318 mov rax,qword ptr [rbx+rdx+18h] ds:00000000`00989698=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800141d30e9 to fffff800141c1220
STACK_TEXT:
ffffd381`29b3d968 fffff800`141d30e9 : 00000000`0000000a 00000000`00989698 00000000`00000005 00000000`00000000 : nt!KeBugCheckEx
ffffd381`29b3d970 fffff800`141cf42b : fffff800`00000000 ffffa789`7f734000 fffff800`2298bf28 fffff800`226700bc : nt!KiBugCheckDispatch+0x69
ffffd381`29b3dab0 fffff800`237401f1 : ffffd381`29b3dcf0 00000000`00000000 ffffd381`29b3dd00 00000000`00011001 : nt!KiPageFault+0x46b
ffffd381`29b3dc40 ffffd381`29b3dcf0 : 00000000`00000000 ffffd381`29b3dd00 00000000`00011001 ffffa789`8a227010 : atikmdag+0x11601f1
ffffd381`29b3dc48 00000000`00000000 : ffffd381`29b3dd00 00000000`00011001 ffffa789`8a227010 fffff800`2373fb5e : 0xffffd381`29b3dcf0
THREAD_SHA1_HASH_MOD_FUNC: 27490373ec73fc45b554e0788b0424eecf249889
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: a59019b11ba83e012f2fbdb9e7cb0abb338890cc
THREAD_SHA1_HASH_MOD: 1c00ea3ebc09108ed707b096697d00af46def685
FOLLOWUP_IP:
atikmdag+11601f1
fffff800`237401f1 488b441318 mov rax,qword ptr [rbx+rdx+18h]
FAULT_INSTR_CODE: 13448b48
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: atikmdag+11601f1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5df7d133
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 11601f1
FAILURE_BUCKET_ID: AV_atikmdag!unknown_function
BUCKET_ID: AV_atikmdag!unknown_function
PRIMARY_PROBLEM_CLASS: AV_atikmdag!unknown_function
TARGET_TIME: 2019-12-27T18:52:14.000Z
OSBUILD: 18362
OSSERVICEPACK: 418
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 1856b
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_atikmdag!unknown_function
FAILURE_ID_HASH: {0252e3ed-fc29-a2ca-0f7a-b32a5492113a}
Followup: MachineOwner
---------