Çözüldü ASUS TUF Dash FX516PM'de CRITICAL_PROCESS_DIED hatası

Bu konu çözüldü olarak işaretlenmiştir. Çözülmediğini düşünüyorsanız konuyu rapor edebilirsiniz.
İşletim sistemi
Windows 10

Emincan Akın

Femtopat
Katılım
10 Şubat 2022
Mesajlar
3
Daha fazla  
Cinsiyet
Erkek
RAM
16 GB DDR4
SSD veya HDD modeli
NVMe Samsung MZVLQ512HBLU-00B00 512 GB
Ekran kartı
NVIDIA GeForce RTX 3060 Laptop GPU
İşlemci
11th Gen Intel(R) Core(TM) i7-11370H @ 3.3GHz
Herkese merhaba,

Çoğu kişinin başına gelen benim de başıma geldi. Lakin bilgi ve tecrübem çok olmadığı için yardımınıza ihtiyacım var. Dump dosyasını paylaşıyorum. İlginize teşekkürler.
Sistem Modeli: ASUS TUF Dash F15 FX516PM_FX516PM

 
Çözüm
Selamlar, bu mavi ekran bir defa mı oldu yoksa birden fazla mı? Bence tek seferlik bir hata olabilir. Yine de aşağıdaki sürücüyü kurmanızı öneririm. Sorun devam ederse yeni dumpları paylaşmayı, çözülürse de bildirmeyi unutmayınız. İyi günler dilerim.


[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffff858b9d029180, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 11703

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 26001

Key : Analysis.Init.CPU.mSec
Value: 1921

Key : Analysis.Init.Elapsed.mSec
Value: 59761

Key : Analysis.Memory.CommitPeak.Mb
Value: 76

Key : CriticalProcessDied.ExceptionCode
Value: a2024080

Key : CriticalProcessDied.Process
Value: csrss.exe

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 021022-10500-01.dmp

BUGCHECK_CODE: ef

BUGCHECK_P1: ffff858b9d029180

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME: csrss.exe

CRITICAL_PROCESS: csrss.exe

EXCEPTION_RECORD: ffff858b9d0298c0 -- (.exr 0xffff858b9d0298c0)
ExceptionAddress: 0000000000000000
ExceptionCode: 00000000
ExceptionFlags: 00000000
NumberParameters: 0

ERROR_CODE: (NTSTATUS) 0xa2024080 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

EXCEPTION_STR: 0x0

STACK_TEXT:
ffff8084`172ce038 fffff801`5ad07972 : 00000000`000000ef ffff858b`9d029180 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff8084`172ce040 fffff801`5ac0ee63 : 00000000`00000001 fffff801`5a6fd89d 00000000`00000002 fffff801`5a6fceb7 : nt!PspCatchCriticalBreak+0x10e
ffff8084`172ce0e0 fffff801`5aab42b4 : ffff858b`00000000 00000000`00000000 ffff858b`9d029180 ffff858b`9d0295b8 : nt!PspTerminateAllThreads+0x15b2e7
ffff8084`172ce150 fffff801`5aab45dc : ffff858b`9d029180 00000000`00000001 ffffffff`ffffffff 00000000`00000000 : nt!PspTerminateProcess+0xe0
ffff8084`172ce190 fffff801`5a808db5 : ffff858b`9d029180 ffff858b`a2024080 ffff8084`172ce280 fffff801`5ab20b32 : nt!NtTerminateProcess+0x9c
ffff8084`172ce200 fffff801`5a7fb210 : fffff801`5a85a145 ffff8084`172cf358 ffff8084`172cf358 ffffffff`ffffffff : nt!KiSystemServiceCopyEnd+0x25
ffff8084`172ce398 fffff801`5a85a145 : ffff8084`172cf358 ffff8084`172cf358 ffffffff`ffffffff 00007ffd`45f8f000 : nt!KiServiceLinkage
ffff8084`172ce3a0 fffff801`5a8094ac : ffff858b`9d0298c0 fffff801`5a6a18a6 00000000`00000800 ffff8084`172cf400 : nt!KiDispatchException+0x174745
ffff8084`172cf220 fffff801`5a805643 : ffff858b`a2024000 00000204`a4627630 ffff8084`172cf480 ffff858b`a2024001 : nt!KiExceptionDispatch+0x12c
ffff8084`172cf400 00007ffd`48922c62 : 00000000`00000000 00000018`00000000 00000018`df681580 00007ffd`489920cf : nt!KiPageFault+0x443
00000018`df681560 00000000`00000000 : 00000018`00000000 00000018`df681580 00007ffd`489920cf 00007ffd`45f8f000 : 0x00007ffd`48922c62


SYMBOL_NAME: nt!PspCatchCriticalBreak+10e

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.1526

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 10e

FAILURE_BUCKET_ID: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_a2024080_nt!PspCatchCriticalBreak

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9489a536-263b-8c65-34a5-4b05bb8b3fed}

Followup: MachineOwner
---------

PnpActivityId : {00000000-0000-0000-0000-000000000000}
PnpActivityTime : 132889642395042102
PnpEventInformation: 3
PnpEventInProgress : 1
PnpProblemCode : 24
PnpVetoType : 0
DeviceId : STORAGE\Volume\{441417f0-bd8d-11eb-9481-806e6f6e6963}#0000000011500000
VetoString :
[/CODE]
Selamlar, bu mavi ekran bir defa mı oldu yoksa birden fazla mı? Bence tek seferlik bir hata olabilir. Yine de aşağıdaki sürücüyü kurmanızı öneririm. Sorun devam ederse yeni dumpları paylaşmayı, çözülürse de bildirmeyi unutmayınız. İyi günler dilerim.


[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffff858b9d029180, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 11703

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 26001

Key : Analysis.Init.CPU.mSec
Value: 1921

Key : Analysis.Init.Elapsed.mSec
Value: 59761

Key : Analysis.Memory.CommitPeak.Mb
Value: 76

Key : CriticalProcessDied.ExceptionCode
Value: a2024080

Key : CriticalProcessDied.Process
Value: csrss.exe

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 021022-10500-01.dmp

BUGCHECK_CODE: ef

BUGCHECK_P1: ffff858b9d029180

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME: csrss.exe

CRITICAL_PROCESS: csrss.exe

EXCEPTION_RECORD: ffff858b9d0298c0 -- (.exr 0xffff858b9d0298c0)
ExceptionAddress: 0000000000000000
ExceptionCode: 00000000
ExceptionFlags: 00000000
NumberParameters: 0

ERROR_CODE: (NTSTATUS) 0xa2024080 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

EXCEPTION_STR: 0x0

STACK_TEXT:
ffff8084`172ce038 fffff801`5ad07972 : 00000000`000000ef ffff858b`9d029180 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff8084`172ce040 fffff801`5ac0ee63 : 00000000`00000001 fffff801`5a6fd89d 00000000`00000002 fffff801`5a6fceb7 : nt!PspCatchCriticalBreak+0x10e
ffff8084`172ce0e0 fffff801`5aab42b4 : ffff858b`00000000 00000000`00000000 ffff858b`9d029180 ffff858b`9d0295b8 : nt!PspTerminateAllThreads+0x15b2e7
ffff8084`172ce150 fffff801`5aab45dc : ffff858b`9d029180 00000000`00000001 ffffffff`ffffffff 00000000`00000000 : nt!PspTerminateProcess+0xe0
ffff8084`172ce190 fffff801`5a808db5 : ffff858b`9d029180 ffff858b`a2024080 ffff8084`172ce280 fffff801`5ab20b32 : nt!NtTerminateProcess+0x9c
ffff8084`172ce200 fffff801`5a7fb210 : fffff801`5a85a145 ffff8084`172cf358 ffff8084`172cf358 ffffffff`ffffffff : nt!KiSystemServiceCopyEnd+0x25
ffff8084`172ce398 fffff801`5a85a145 : ffff8084`172cf358 ffff8084`172cf358 ffffffff`ffffffff 00007ffd`45f8f000 : nt!KiServiceLinkage
ffff8084`172ce3a0 fffff801`5a8094ac : ffff858b`9d0298c0 fffff801`5a6a18a6 00000000`00000800 ffff8084`172cf400 : nt!KiDispatchException+0x174745
ffff8084`172cf220 fffff801`5a805643 : ffff858b`a2024000 00000204`a4627630 ffff8084`172cf480 ffff858b`a2024001 : nt!KiExceptionDispatch+0x12c
ffff8084`172cf400 00007ffd`48922c62 : 00000000`00000000 00000018`00000000 00000018`df681580 00007ffd`489920cf : nt!KiPageFault+0x443
00000018`df681560 00000000`00000000 : 00000018`00000000 00000018`df681580 00007ffd`489920cf 00007ffd`45f8f000 : 0x00007ffd`48922c62


SYMBOL_NAME: nt!PspCatchCriticalBreak+10e

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.1526

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 10e

FAILURE_BUCKET_ID: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_a2024080_nt!PspCatchCriticalBreak

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9489a536-263b-8c65-34a5-4b05bb8b3fed}

Followup: MachineOwner
---------

PnpActivityId : {00000000-0000-0000-0000-000000000000}
PnpActivityTime : 132889642395042102
PnpEventInformation: 3
PnpEventInProgress : 1
PnpProblemCode : 24
PnpVetoType : 0
DeviceId : STORAGE\Volume\{441417f0-bd8d-11eb-9481-806e6f6e6963}#0000000011500000
VetoString :
[/CODE]
 
Çözüm
Selamlar, bu mavi ekran bir defa mı oldu yoksa birden fazla mı? Bence tek seferlik bir hata olabilir. Yine de aşağıdaki sürücüyü kurmanızı öneririm. Sorun devam ederse yeni dumpları paylaşmayı, çözülürse de bildirmeyi unutmayınız. İyi günler dilerim.


[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
A critical system process died.
Arguments:
Arg1: ffff858b9d029180, Process object or thread object.
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000.
Arg4: 0000000000000000.

Debugging Details:
------------------

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 11703.

Key : Analysis.DebugAnalysisManager
Value: Create.

Key : Analysis.Elapsed.mSec
Value: 26001.

Key : Analysis.Init.CPU.mSec
Value: 1921.

Key : Analysis.Init.Elapsed.mSec
Value: 59761.

Key : Analysis.Memory.CommitPeak.Mb
Value: 76.

Key : CriticalProcessDied.ExceptionCode
Value: a2024080.

Key : CriticalProcessDied.Process
Value: csrss.exe

Key : WER.OS.Branch
Value: vb_release.

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

FILE_IN_CAB: 021022-10500-01.dmp

BUGCHECK_CODE: ef.

BUGCHECK_P1: ffff858b9d029180.

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME: csrss.exe

CRITICAL_PROCESS: csrss.exe

EXCEPTION_RECORD: ffff858b9d0298c0 -- (.exr 0xffff858b9d0298c0)
ExceptionAddress: 0000000000000000.
ExceptionCode: 00000000.
ExceptionFlags: 00000000.
NumberParameters: 0

ERROR_CODE: (NTSTATUS) 0xa2024080 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

EXCEPTION_STR: 0x0.

STACK_TEXT:
ffff8084`172ce038 fffff801`5ad07972 : 00000000`000000ef ffff858b`9d029180 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff8084`172ce040 fffff801`5ac0ee63 : 00000000`00000001 fffff801`5a6fd89d 00000000`00000002 fffff801`5a6fceb7 : nt!PspCatchCriticalBreak+0x10e
ffff8084`172ce0e0 fffff801`5aab42b4 : ffff858b`00000000 00000000`00000000 ffff858b`9d029180 ffff858b`9d0295b8 : nt!PspTerminateAllThreads+0x15b2e7
ffff8084`172ce150 fffff801`5aab45dc : ffff858b`9d029180 00000000`00000001 ffffffff`ffffffff 00000000`00000000 : nt!PspTerminateProcess+0xe0
ffff8084`172ce190 fffff801`5a808db5 : ffff858b`9d029180 ffff858b`a2024080 ffff8084`172ce280 fffff801`5ab20b32 : nt!NtTerminateProcess+0x9c
ffff8084`172ce200 fffff801`5a7fb210 : fffff801`5a85a145 ffff8084`172cf358 ffff8084`172cf358 ffffffff`ffffffff : nt!KiSystemServiceCopyEnd+0x25
ffff8084`172ce398 fffff801`5a85a145 : ffff8084`172cf358 ffff8084`172cf358 ffffffff`ffffffff 00007ffd`45f8f000 : nt!KiServiceLinkage
ffff8084`172ce3a0 fffff801`5a8094ac : ffff858b`9d0298c0 fffff801`5a6a18a6 00000000`00000800 ffff8084`172cf400 : nt!KiDispatchException+0x174745
ffff8084`172cf220 fffff801`5a805643 : ffff858b`a2024000 00000204`a4627630 ffff8084`172cf480 ffff858b`a2024001 : nt!KiExceptionDispatch+0x12c
ffff8084`172cf400 00007ffd`48922c62 : 00000000`00000000 00000018`00000000 00000018`df681580 00007ffd`489920cf : nt!KiPageFault+0x443
00000018`df681560 00000000`00000000 : 00000018`00000000 00000018`df681580 00007ffd`489920cf 00007ffd`45f8f000 : 0x00007ffd`48922c62

SYMBOL_NAME: nt!PspCatchCriticalBreak+10e

MODULE_NAME: nt.

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.1526

STACK_COMMAND: .cxr; .ecxr ; kb.

BUCKET_ID_FUNC_OFFSET: 10e.

FAILURE_BUCKET_ID: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_a2024080_nt!PspCatchCriticalBreak

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {9489a536-263b-8c65-34a5-4b05bb8b3fed}

Followup: MachineOwner.
---------

PnpActivityId : {00000000-0000-0000-0000-000000000000}
PnpActivityTime : 132889642395042102.
PnpEventInformation: 3
PnpEventInProgress : 1
PnpProblemCode : 24.
PnpVetoType : 0
DeviceId : STORAGE\Volume\{441417f0-bd8d-11eb-9481-806e6f6e6963}#0000000011500000
VetoString :
[/CODE]
Öncelikle yanıtınız için teşekkür ederim.

Bugün içinde birkaç kere mavi ekran aldım ama sadece bu dump dosyasını bulabildim. Linkini paylaştığınız sürücüyü indireceğim, sonucu buraya yazarım.

İyi günler.
 

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