ASUS X409JB mavi ekran hatası

İşletim sistemi
Windows 10

Eray İzah

Femtopat
Katılım
28 Aralık 2020
Mesajlar
6
Daha fazla  
Cinsiyet
Erkek
Herkese merhaba arkadaşlar,
3 ay önce ASUS'un X409JB-EK003 modelini aldım. 1 ay sonrasında mavi ekran vermeye başladı genellikle YouTube'da video izlerken veya bilgisayarı öylece uzun süre kapatmadan bıraktığımda yapıyordu sonra mavi ekranlar arttı en son LoL oyunu yükleme Launcher'ını açarken mavi ekran verdi ve bir daha hiç açılmadı. Direkt onarmaya atıyordu, ben de formatladım. Genellikle unexpected Store exception ve critical process died hatası veriyordu. tabii o mavi ekranların minidump dosyalarını alamadım. Şimdi format atalı 1 ay olacak yine mavi ekran verdi bende sitede mavi ekran analiz rehberini izledim ve Memtest ile test yaptım ama belleklerde bir sorun çıkmadı. Buraya minidump dosyasını, Memtest sonuçlarını ve CPU-Z'yi bırakıyorum yardımcı olur musunuz?

Minidump: minidump - Google Drive
 

Dosya Ekleri

  • Ekran görüntüsü 2020-12-28 133524.png
    Ekran görüntüsü 2020-12-28 133524.png
    46,9 KB · Görüntüleme: 59
  • Ekran görüntüsü 2020-12-28 133556.png
    Ekran görüntüsü 2020-12-28 133556.png
    25,2 KB · Görüntüleme: 60
  • Ekran görüntüsü 2020-12-28 133613.png
    Ekran görüntüsü 2020-12-28 133613.png
    28,4 KB · Görüntüleme: 61
  • WhatsApp Image 2020-12-28 at 13.26.30 (1).jpeg
    WhatsApp Image 2020-12-28 at 13.26.30 (1).jpeg
    125,1 KB · Görüntüleme: 63
  • WhatsApp Image 2020-12-28 at 13.26.30 (2).jpeg
    WhatsApp Image 2020-12-28 at 13.26.30 (2).jpeg
    95,2 KB · Görüntüleme: 47
  • WhatsApp Image 2020-12-28 at 13.26.30.jpeg
    WhatsApp Image 2020-12-28 at 13.26.30.jpeg
    211,3 KB · Görüntüleme: 52
Hocam bellek testi yapın.

CPU-Z'yi kaldırın.

Bağlı tüm USB'leri çıkarın. Kullanıyorsanız harici klavye ve mouse'u başka porta takın.

Kod:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\maksu\Downloads\123020-5843-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff807`45c00000 PsLoadedModuleList = 0xfffff807`4682a2b0
Debug session time: Wed Dec 30 21:40:31.046 2020 (UTC + 3:00)
System Uptime: 2 days 0:11:02.708
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff807`45ff5780 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffb205`ebd9f320=000000000000001a
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000006001, The subtype of the bugcheck.
Arg2: ffffffffc000000e
Arg3: 0000015b5dcf0000
Arg4: ffffda8fb9ce8260

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 6187

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G2EFLS9

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 22956

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 84

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  1a

BUGCHECK_P1: 6001

BUGCHECK_P2: ffffffffc000000e

BUGCHECK_P3: 15b5dcf0000

BUGCHECK_P4: ffffda8fb9ce8260

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  MemCompression

STACK_TEXT: 
ffffb205`ebd9f318 fffff807`4609aa38     : 00000000`0000001a 00000000`00006001 ffffffff`c000000e 0000015b`5dcf0000 : nt!KeBugCheckEx
ffffb205`ebd9f320 fffff807`45f0a259     : 00000000`00040000 fffff807`45e4a31a ffffda8f`bd14b8d8 00000000`00000000 : nt!MmStoreProbeAndLockPages+0x15521c
ffffb205`ebd9f430 fffff807`45f0933c     : 00000000`00040000 ffffb205`ebd9f4a0 ffffb205`ebd9f4a0 ffffda8f`bd14b918 : nt!SmKmProbeAndLockAddress+0x5d
ffffb205`ebd9f460 fffff807`45f09211     : 00000000`00040000 00000000`00000004 0000015b`5dcf0000 00000000`00020000 : nt!SmKmStoreHelperCommandProcess+0xac
ffffb205`ebd9f4d0 fffff807`45f17e25     : ffffda8f`b9738080 00000000`00000080 fffff807`45f091b0 001fa4ef`bd9bbfff : nt!SmKmStoreHelperWorker+0x61
ffffb205`ebd9f550 fffff807`45ffcdd8     : ffff8500`0c05c180 ffffda8f`b9738080 fffff807`45f17dd0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffb205`ebd9f5a0 00000000`00000000     : ffffb205`ebda0000 ffffb205`ebd99000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  nt!MmStoreProbeAndLockPages+15521c

MODULE_NAME: nt

IMAGE_VERSION:  10.0.19041.685

STACK_COMMAND:  .thread ; .cxr ; kb

IMAGE_NAME:  ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET:  15521c

FAILURE_BUCKET_ID:  0x1a_6001_nt!MmStoreProbeAndLockPages

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {3e15d39b-3f7d-fc20-9139-c8a8ddc08425}

Followup:     MachineOwner
---------
 
Hocam bellek testi yapın.

CPU-Z'yi kaldırın.

Bağlı tüm USB'leri çıkarın. Kullanıyorsanız harici klavye ve mouse'u başka porta takın.

Kod:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\maksu\Downloads\123020-5843-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff807`45c00000 PsLoadedModuleList = 0xfffff807`4682a2b0
Debug session time: Wed Dec 30 21:40:31.046 2020 (UTC + 3:00)
System Uptime: 2 days 0:11:02.708
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff807`45ff5780 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffb205`ebd9f320=000000000000001a
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000006001, The subtype of the bugcheck.
Arg2: ffffffffc000000e
Arg3: 0000015b5dcf0000
Arg4: ffffda8fb9ce8260

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 6187

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G2EFLS9

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 22956

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 84

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  1a

BUGCHECK_P1: 6001

BUGCHECK_P2: ffffffffc000000e

BUGCHECK_P3: 15b5dcf0000

BUGCHECK_P4: ffffda8fb9ce8260

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  MemCompression

STACK_TEXT:
ffffb205`ebd9f318 fffff807`4609aa38     : 00000000`0000001a 00000000`00006001 ffffffff`c000000e 0000015b`5dcf0000 : nt!KeBugCheckEx
ffffb205`ebd9f320 fffff807`45f0a259     : 00000000`00040000 fffff807`45e4a31a ffffda8f`bd14b8d8 00000000`00000000 : nt!MmStoreProbeAndLockPages+0x15521c
ffffb205`ebd9f430 fffff807`45f0933c     : 00000000`00040000 ffffb205`ebd9f4a0 ffffb205`ebd9f4a0 ffffda8f`bd14b918 : nt!SmKmProbeAndLockAddress+0x5d
ffffb205`ebd9f460 fffff807`45f09211     : 00000000`00040000 00000000`00000004 0000015b`5dcf0000 00000000`00020000 : nt!SmKmStoreHelperCommandProcess+0xac
ffffb205`ebd9f4d0 fffff807`45f17e25     : ffffda8f`b9738080 00000000`00000080 fffff807`45f091b0 001fa4ef`bd9bbfff : nt!SmKmStoreHelperWorker+0x61
ffffb205`ebd9f550 fffff807`45ffcdd8     : ffff8500`0c05c180 ffffda8f`b9738080 fffff807`45f17dd0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffb205`ebd9f5a0 00000000`00000000     : ffffb205`ebda0000 ffffb205`ebd99000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  nt!MmStoreProbeAndLockPages+15521c

MODULE_NAME: nt

IMAGE_VERSION:  10.0.19041.685

STACK_COMMAND:  .thread ; .cxr ; kb

IMAGE_NAME:  ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET:  15521c

FAILURE_BUCKET_ID:  0x1a_6001_nt!MmStoreProbeAndLockPages

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {3e15d39b-3f7d-fc20-9139-c8a8ddc08425}

Followup:     MachineOwner
---------
Hocam zaten yapmış olmama rağmen bir kez daha yaptım ve belleklerde yine birşey çıkmadı cpu-z yi de kaldırdım. Mavi ekranların 2sindede bilgisayara usbdden birşey takılı değildi ama sorun çözülmedi hala bir daha mavi ekran verirse ekliyeceğim
 

Dosya Ekleri

  • 69d65e28-7cfa-4cef-b54c-6e240b81a36d.jpg
    69d65e28-7cfa-4cef-b54c-6e240b81a36d.jpg
    210,9 KB · Görüntüleme: 41
  • f9f7b8fb-e05a-4f80-989d-ed4e0ea21817.jpg
    f9f7b8fb-e05a-4f80-989d-ed4e0ea21817.jpg
    129,4 KB · Görüntüleme: 44
  • f12be027-43c3-4577-b2c1-be321f578579.jpg
    f12be027-43c3-4577-b2c1-be321f578579.jpg
    109,6 KB · Görüntüleme: 39
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