WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe000a7081028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
GetUlongPtrFromAddress: unable to read from fffff802e4b60308
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 9600.19538.amd64fre.winblue_ltsb_escrow.191014-1700
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 0406
BIOS_DATE: 06/18/2012
BASEBOARD_MANUFACTURER: ASUSTeK Computer INC.
BASEBOARD_PRODUCT: P7H55-M LX
BASEBOARD_VERSION: X.0x
DUMP_TYPE: 2
BUGCHECK_P1: 0
BUGCHECK_P2: ffffe000a7081028
BUGCHECK_P3: b2000000
BUGCHECK_P4: 10005
BUGCHECK_STR: 0x124_GenuineIntel
CPU_COUNT: 8
CPU_MHZ: d5c
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 1e
CPU_STEPPING: 5
CPU_MICROCODE: 6,1e,5,0 (F,M,S,R) SIG: 5'00000000 (cache) 5'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: explorer.exe
CURRENT_IRQL: f
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-30-2019 17:34:21.0164
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffd001`deea0e98 fffff802`e4fc4793 : 00000000`00000124 00000000`00000000 ffffe000`a7081028 00000000`b2000000 : nt!KeBugCheckEx
ffffd001`deea0ea0 fffff802`e49a6f45 : 00000000`00000001 ffffe000`a4af9430 ffffe000`a4af9430 ffffe000`a7081028 : hal!HalBugCheckSystem+0xcf
ffffd001`deea0ee0 fffff802`e4fc4c1c : 00000000`00000728 00000000`00000004 ffffd001`deea12d0 00000000`00000000 : nt!WheaReportHwError+0x22d
ffffd001`deea0f40 fffff802`e4fc4fa1 : ffffe000`00000010 ffffe000`a4af9430 ffffd001`deea10e8 ffffe000`a4af9430 : hal!HalpMcaReportError+0x50
ffffd001`deea1090 fffff802`e4fc4e84 : ffffe000`a4af86c0 00000000`00000001 00000000`00000004 00000000`00000000 : hal!HalpMceHandlerCore+0xe1
ffffd001`deea10e0 fffff802`e4fc50de : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
ffffd001`deea1120 fffff802`e4fc5267 : ffffe000`a4af86c0 ffffd001`deea1350 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffffd001`deea1150 fffff802`e495f93b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffffd001`deea1180 fffff802`e495f647 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffffd001`deea12c0 00007ffc`2f520d54 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x187
00000000`0d64f0c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`2f520d54
THREAD_SHA1_HASH_MOD_FUNC: a46f769f9bb88b377fa260529f59dcef5f50e990
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 3d759bf310bca5cac089bb22d5ea77687128a166
THREAD_SHA1_HASH_MOD: dcad533a74a3db89beeba48522fb4c242f2efae0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_UNKNOWN
BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_UNKNOWN
PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_MAE_UNKNOWN
TARGET_TIME: 2019-12-26T11:24:20.000Z
OSBUILD: 9600
OSSERVICEPACK: 19538
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 8.1
OSEDITION: Windows 8.1 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2019-10-15 05:04:17
BUILDDATESTAMP_STR: 191014-1700
BUILDLAB_STR: winblue_ltsb_escrow
BUILDOSVER_STR: 6.3.9600.19538.amd64fre.winblue_ltsb_escrow.191014-1700
ANALYSIS_SESSION_ELAPSED_TIME: 817
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_mae_unknown
FAILURE_ID_HASH: {d1b54118-491d-1f97-b145-f80457d2955b}
Followup: MachineOwner
---------
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: fffff803c2a5fb80
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 9600.19538.amd64fre.winblue_ltsb_escrow.191014-1700
DUMP_TYPE: 2
BUGCHECK_P1: 0
BUGCHECK_P2: fffff803c2a5fb80
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BUGCHECK_STR: 0x9C_GenuineIntel
CPU_COUNT: 8
CPU_MHZ: dbe
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 1e
CPU_STEPPING: 5
CUSTOMER_CRASH_COUNT: 1
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-30-2019 17:34:14.0745
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff803c17b8cc1 to fffff803c11454a0
STACK_TEXT:
fffff803`c2a5fb48 fffff803`c17b8cc1 : 00000000`0000009c 00000000`00000000 fffff803`c2a5fb80 00000000`00000000 : 0xfffff803`c11454a0
fffff803`c2a5fb50 00000000`0000009c : 00000000`00000000 fffff803`c2a5fb80 00000000`00000000 00000000`00000000 : 0xfffff803`c17b8cc1
fffff803`c2a5fb58 00000000`00000000 : fffff803`c2a5fb80 00000000`00000000 00000000`00000000 00000000`00000000 : <Unloaded_Unknown_Module_00000000`00000001>+0x9b
THREAD_SHA1_HASH_MOD_FUNC: baca4c5261c638a1f2b689e1ea1c22f2459c6343
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: fbb5c39be9d92d63085e1809686892278fe90ff3
THREAD_SHA1_HASH_MOD: 9f4dd1f747e7375da9b1bbec349dc80407ec2402
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID: CORRUPT_MODULELIST_0x9C_GenuineIntel
DEFAULT_BUCKET_ID: CORRUPT_MODULELIST_0x9C_GenuineIntel
PRIMARY_PROBLEM_CLASS: CORRUPT_MODULELIST_0x9C_GenuineIntel
FAILURE_BUCKET_ID: CORRUPT_MODULELIST_0x9C_GenuineIntel
TARGET_TIME: 2019-12-30T00:29:00.000Z
OSBUILD: 9600
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 8.1
OSEDITION: Windows 8.1 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 191014-1700
BUILDLAB_STR: winblue_ltsb_escrow
BUILDOSVER_STR: 6.3.9600.19538.amd64fre.winblue_ltsb_escrow.191014-1700
ANALYSIS_SESSION_ELAPSED_TIME: 1f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:corrupt_modulelist_0x9c_genuineintel
FAILURE_ID_HASH: {86f63a57-0ca5-51f6-b043-4ec5fad73882}
Followup: MachineOwner
---------