Çözüldü PUBG ve CS:GO oynarken mavi ekran

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Mesaj gönderimine kapalı.
@Hasan Gürlek 'in dediği gibi Minidump dosyasını paylaşabilirseniz yardımcı oluruz. Genellikle bellekler üzerinde sorun oluyor fakat sistemsel olabilir.
 
Hangi oyunu oynarsam oynayalım yarım saat sonra mavi ekran hatası alıyordum. RAM'lerin yerini değiştirdim düzeldi.
 
Windows sürümünüz çok eski. İlk olarak 1903'e güncelleyin:
Güncelleme sonrası sorun devam ederse yeni dosyaları paylaşın.
Kod:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80107720030, The address that the exception occurred at
Arg3: ffffaa0182491568, Exception Record Address
Arg4: ffffaa0182490db0, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.Sec
    Value: 7

    Key  : Analysis.Elapsed.Sec
    Value: 66

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 66


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  14393.2214.amd64fre.rs1_release_1.180402-1758

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  MS-B90111

SYSTEM_SKU:  Default string

SYSTEM_VERSION:  1.1

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  8.00

BIOS_DATE:  03/30/2016

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-B901

BASEBOARD_VERSION:  1.1

DUMP_TYPE:  2

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80107720030

BUGCHECK_P3: ffffaa0182491568

BUGCHECK_P4: ffffaa0182490db0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
nt!DeleteNodeFromTree+150
fffff801`07720030 488901          mov     qword ptr [rcx],rax

EXCEPTION_RECORD:  ffffaa0182491568 -- (.exr 0xffffaa0182491568)
ExceptionAddress: fffff80107720030 (nt!DeleteNodeFromTree+0x0000000000000150)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  ffffaa0182490db0 -- (.cxr 0xffffaa0182490db0)
rax=ffff97088ec7b6d0 rbx=ffff9708934fa350 rcx=8000000000000000
rdx=ffff97088ec7b601 rsi=ffff97088ec7b6d0 rdi=ffff97088ec7b6d0
rip=fffff80107720030 rsp=ffffaa01824917a0 rbp=ffff970891f943d0
 r8=ffff97088ec7b6f0  r9=00000004b8bf0000 r10=00000004b8b80000
r11=ffffaa0182491970 r12=ffff970891f94350 r13=0000000000000001
r14=ffff97088b9c7100 r15=ffff97088b9c7100
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!DeleteNodeFromTree+0x150:
fffff801`07720030 488901          mov     qword ptr [rcx],rax ds:002b:80000000`00000000=????????????????
Resetting default scope

CPU_COUNT: 8

CPU_MHZ: d50

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: 74'00000000 (cache) 74'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

FOLLOWUP_IP:
volsnap!AvlDeleteElementGenericTable+13
fffff80d`2ac09d1f f0ff4b78        lock dec dword ptr [rbx+78h]

BUGCHECK_STR:  AV

READ_ADDRESS: fffff80107a38338: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
 ffffffffffffffff

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

ANALYSIS_SESSION_HOST:  DESKTOP-K01TCKK

ANALYSIS_SESSION_TIME:  05-15-2019 21:01:21.0329

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8010771fea9 to fffff80107720030

STACK_TEXT: 
ffffaa01`824917a0 fffff801`0771fea9 : ffff9708`91f943d0 ffff9708`8b9c71a8 ffff9708`8ec7b600 ffff9708`8ec7b6d0 : nt!DeleteNodeFromTree+0x150
ffffaa01`824917d0 fffff80d`2ac09d1f : ffff9708`91f943d0 fffff801`077f0626 ffff9708`8ec7b6d0 ffff9708`8b9c7100 : nt!RtlDeleteElementGenericTableAvl+0x35
ffffaa01`82491800 fffff80d`2ac4bb31 : ffff9708`91f941b0 ffff9708`922f1c00 00000000`00000000 00000000`00000000 : volsnap!AvlDeleteElementGenericTable+0x13
ffffaa01`82491830 fffff80d`2ac05372 : ffff9708`8ec7b748 00000000`00000000 00000000`00000000 00000000`00000000 : volsnap!VspWriteVolumePhase5+0x21
ffffaa01`82491860 fffff80d`2ac4bae6 : ffff9708`91f941b0 ffff9708`8ec7b6f0 ffff9708`91f941b0 ffffaa01`82491a30 : volsnap!VspAcquireNonPagedResource+0x411e
ffffaa01`824919c0 fffff80d`2ac264bc : 00000000`00000000 ffff9708`8ec7b748 ffff9708`8b9c7600 00000000`00000000 : volsnap!VspWriteVolumePhase4+0x1c6
ffffaa01`82491a60 fffff80d`2ac4b9cf : ffff9708`91f941b0 ffff9708`916dfc80 00000000`00000000 ffffaa01`82491b20 : volsnap!VspReleasePagedResource+0x104
ffffaa01`82491ab0 fffff80d`2ac441e7 : ffff9708`8b9ce1e0 ffff9708`8b9ce140 ffff9708`8b9ce2e8 00000000`00000000 : volsnap!VspWriteVolumePhase4+0xaf
ffffaa01`82491b50 fffff801`077030c1 : ffff9708`8b90d800 00000000`00000080 fffff80d`2ac44120 ffff9708`8b90d800 : volsnap!VspWorkerThread+0xc7
ffffaa01`82491b90 fffff801`077f0cf6 : ffffaa01`80bde180 ffff9708`8b90d800 fffff801`07703080 00000000`00000000 : nt!PspSystemThreadStartup+0x41
ffffaa01`82491be0 00000000`00000000 : ffffaa01`82492000 ffffaa01`8248b000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


THREAD_SHA1_HASH_MOD_FUNC:  a4aec97bf7c644851638733363c25ac82a6b95a8

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  080bd9ffa44bc015c76cb10ef23b4e35526b3ac9

THREAD_SHA1_HASH_MOD:  0cb217aaae96fc6259d429274e7e37dc5c68fe4c

FAULT_INSTR_CODE:  784bfff0

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  volsnap!AvlDeleteElementGenericTable+13

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: volsnap

IMAGE_NAME:  volsnap.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  59dad3a0

IMAGE_VERSION:  10.0.14393.1794

STACK_COMMAND:  .cxr 0xffffaa0182490db0 ; kb

BUCKET_ID_FUNC_OFFSET:  13

FAILURE_BUCKET_ID:  AV_volsnap!AvlDeleteElementGenericTable

BUCKET_ID:  AV_volsnap!AvlDeleteElementGenericTable

PRIMARY_PROBLEM_CLASS:  AV_volsnap!AvlDeleteElementGenericTable

TARGET_TIME:  2019-05-13T18:11:52.000Z

OSBUILD:  14393

OSSERVICEPACK:  2214

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-04-03 06:36:52

BUILDDATESTAMP_STR:  180402-1758

BUILDLAB_STR:  rs1_release_1

BUILDOSVER_STR:  10.0.14393.2214.amd64fre.rs1_release_1.180402-1758

ANALYSIS_SESSION_ELAPSED_TIME:  1034d

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_volsnap!avldeleteelementgenerictable

FAILURE_ID_HASH:  {f9793f86-6359-4c98-a11b-97c431868f9c}

Followup:     MachineOwner
---------
 
Hocam windows'u 1903 güncelledim. Bu seferde oyundan atıyor. Minidump dosyasının içindeki dmp dosyalarını upload edecektim içi boş, ne yapmalıyım?
 
Mavi ekran almadığınız sürece Minidump oluşmaz. Oyundan attıktan sonra olay görüntüleyicisi raporu alın:

 
Hocam gönderdim raporları.
Hocam CSGO oynarken yine oyundan attı. Anında olay görüntüleyici sonuçlarını masaüstüne kaydettim. Buda sonuçlar; YÖNETİM OLAYLARI.evtx
Yardımcı olursanız sevinirim.
Hocam sorun çözüldü. sıkıntı RAM'denmiş yeni RAMtaktım sorun çözüldü.
 
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