Burry00
Hectopat
- Katılım
- 18 Ocak 2020
- Mesajlar
- 71
- Çözümler
- 1
Daha fazla
- Sistem Özellikleri
- ASUS TUF GAMING GT-301
ASUS TUF GAMING B550M-PLUS WIFI II
ASUS TUF GAMING RTX 3070
TEAM T-FORCE 3600MHZ DDR4 8GX4
RYZEN 5 5600X
COOLER MASTER HYPER 212 BLACK RGB
CORSAIR TX850M 850W
KIOXICA EXCERIA G2 1TB
WD BLUE 1TB X2
- Cinsiyet
- Erkek
- Meslek
- Freelancer
- Monitör
- Gigabyte G24F-2
Yaklaşık 4 gün önce İtopya üzerinden satın aldım monitörü. OSD Side Kick indiriyorum ve uygulama kurulduktan sonra (Geneysis Usb Class Filter driver kuruyor) USB tanımlanamadı hatası alıyorum, haliyle OSD Side Kick'i açınca "cihaz bulunamadı" hatası veriyor. 5 kere falan yeniden yüklemeyi denedim, Geneysis USB Class Filter driver olmadan denedim yine aynı sonuç. Gigabyte destek ekibine yazdım:
Böyle bir cevap verdiler. Sistemi tekrar kuramam veya monitörü deneyebileceğim başka bir sistem yok elimde. Ne yapabilirim?
Dear burryallen38,
We are sorry to hear about the situation. Kindly try to test your monitor in another system to see how it works. If possible, backup the data and and reinstall system to rule out software's compatibility issue, then install OSD Sidekick and try again.
If you are still face the same issue or it is not possible to do reinstall process, then we suggest you to contact your supplier (place of purchase) for help.
If there is anything we can assist you further with the issue or any feedback, feel free to contact us again along with the product serial numbers and the invoice to verify channel information as different terms may apply. After we received the required information, we will try our best to assist. Cases without updates in 7 days will be closed until further information is received.
Regards,
GIGABYTE
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Böyle bir cevap verdiler. Sistemi tekrar kuramam veya monitörü deneyebileceğim başka bir sistem yok elimde. Ne yapabilirim?
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