GTX970 sistemde Mavi ekran hatası

Akercan

Yoctopat
Katılım
15 Eylül 2022
Mesajlar
2
Daha fazla  
Cinsiyet
Erkek
RAM
16
SSD veya HDD modeli
samsung 960evo
Ekran kartı
Gtx970
Anakart
MSI b360
İşlemci
i5 8400
Selam dostlar,
PC de oyun oynarken çoğunlukla mavi ekran hatası alıyorum, oyun oynamadığım vakitlerde mavi ekran alıyorum fakat bu süre daha uzun oluyor. RAM'lerin yerini değiştirince bir süre idare ediyor açıkçası ama çözümü bir türlü bulamadım. Yardımcı olursanız sevinirim.
 
 
Selamlar yeni klasör 3 isimli dosya.

 
@Akercan Merhaba,

HYPERVISOR_ERROR (20001)
The hypervisor has encountered a fatal error.


Hataların ikisini de Valorant açıkken almışsınız.
Sebebi ise klhk.sys = Kaspersky Anti-Virus Driver

Hata sebebi ya direk Kaspersky ya da onunla çakışan sürücülerden biri.

Uygulanacak çözümler de çok basit aslında. Aşağıdaki konuları okuyup çözümler hakkında fikir sahibi olabilirsiniz.

Daha önce aynı hata ile karşılaşanların konuları:



Dökümler:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

HYPERVISOR_ERROR (20001)
The hypervisor has encountered a fatal error.
Arguments:
Arg1: 00000000f0000105
Arg2: ffffba806aab9000
Arg3: ffffba806abe3f40
Arg4: 0000000000000000

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1687

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 12070

    Key  : Analysis.Init.CPU.mSec
    Value: 265

    Key  : Analysis.Init.Elapsed.mSec
    Value: 4912

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 128

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x20001

    Key  : Bugcheck.Code.Register
    Value: 0x20001

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  090622-37296-01.dmp

BUGCHECK_CODE:  20001

BUGCHECK_P1: f0000105

BUGCHECK_P2: ffffba806aab9000

BUGCHECK_P3: ffffba806abe3f40

BUGCHECK_P4: 0

IMAGE_NAME:  klhk.sys

MODULE_NAME: klhk

FAULTING_MODULE: fffff8005ea20000 klhk

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  vgc.exe

STACK_TEXT:
ffffba80`6abe3ed8 fffff800`5ea44ab6     : 00000000`00020001 00000000`f0000105 ffffba80`6aab9000 ffffba80`6abe3f40 : nt!KeBugCheckEx
ffffba80`6abe3ee0 00000000`00020001     : 00000000`f0000105 ffffba80`6aab9000 ffffba80`6abe3f40 00000000`00000000 : klhk+0x24ab6
ffffba80`6abe3ee8 00000000`f0000105     : ffffba80`6aab9000 ffffba80`6abe3f40 00000000`00000000 00000000`00000001 : 0x20001
ffffba80`6abe3ef0 ffffba80`6aab9000     : ffffba80`6abe3f40 00000000`00000000 00000000`00000001 47ae147a`e147ae15 : 0xf0000105
ffffba80`6abe3ef8 ffffba80`6abe3f40     : 00000000`00000000 00000000`00000001 47ae147a`e147ae15 fffff800`5ea42067 : 0xffffba80`6aab9000
ffffba80`6abe3f00 00000000`00000000     : 00000000`00000001 47ae147a`e147ae15 fffff800`5ea42067 00000000`80000603 : 0xffffba80`6abe3f40


STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x20001_f0000105_KASPERSKY_IMAGE_klhk.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {170c24aa-debb-2581-d9cc-6dcbfa4456cf}

Followup:     MachineOwner
---------

start             end                 module name
fffff53e`0d800000 fffff53e`0dad3000   win32kbase T (no symbols) 
fffff53e`0dae0000 fffff53e`0db7a000   win32k   T (no symbols) 
fffff53e`0dc00000 fffff53e`0dc49000   cdd        (deferred)   
fffff53e`0ea40000 fffff53e`0edf5000   win32kfull   (deferred)   
fffff800`42960000 fffff800`42bef000   mcupdate_GenuineIntel   (deferred)   
fffff800`42bf0000 fffff800`42bf6000   hal        (deferred)   
fffff800`42c00000 fffff800`42c0b000   kd         (deferred)   
fffff800`42c10000 fffff800`42c37000   tm         (deferred)   
fffff800`42c40000 fffff800`42caa000   CLFS       (deferred)   
fffff800`42cb0000 fffff800`42cca000   PSHED      (deferred)   
fffff800`42cd0000 fffff800`42cdb000   BOOTVID    (deferred)   
fffff800`42ce0000 fffff800`42d4d000   FLTMGR     (deferred)   
fffff800`42d50000 fffff800`42d5e000   cmimcext   (deferred)   
fffff800`44a00000 fffff800`45a46000   nt         (pdb symbols)          C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\DCD0B9772B46C59FF6E45DFBB3D1AE7B1\ntkrnlmp.pdb
fffff800`48200000 fffff800`48317000   clipsp     (deferred)   
fffff800`48320000 fffff800`48349000   ksecdd     (deferred)   
fffff800`48350000 fffff800`483b1000   msrpc      (deferred)   
fffff800`483c0000 fffff800`483d1000   werkernel   (deferred)   
fffff800`483e0000 fffff800`483ec000   ntosext    (deferred)   
fffff800`483f0000 fffff800`484d7000   CI         (deferred)   
fffff800`484e0000 fffff800`4859b000   cng        (deferred)   
fffff800`485a0000 fffff800`48671000   Wdf01000   (deferred)   
fffff800`48680000 fffff800`48693000   WDFLDR     (deferred)   
fffff800`486a0000 fffff800`486af000   SleepStudyHelper   (deferred)   
fffff800`486b0000 fffff800`486c1000   WppRecorder   (deferred)   
fffff800`486d0000 fffff800`486f6000   acpiex     (deferred)   
fffff800`48700000 fffff800`48757000   mssecflt   (deferred)   
fffff800`48760000 fffff800`4877a000   SgrmAgent   (deferred)   
fffff800`48780000 fffff800`4884c000   ACPI       (deferred)   
fffff800`48850000 fffff800`4885c000   WMILIB     (deferred)   
fffff800`48870000 fffff800`488db000   intelpep   (deferred)   
fffff800`488e0000 fffff800`488f7000   WindowsTrustedRT   (deferred)   
fffff800`48900000 fffff800`4890b000   IntelTA    (deferred)   
fffff800`48910000 fffff800`4891b000   WindowsTrustedRTProxy   (deferred)   
fffff800`48920000 fffff800`48934000   pcw        (deferred)   
fffff800`48940000 fffff800`4899b000   klupd_klif_arkmon   (deferred)   
fffff800`489a0000 fffff800`489ab000   msisadrv   (deferred)   
fffff800`489b0000 fffff800`48a28000   pci        (deferred)   
fffff800`48a30000 fffff800`48a45000   vdrvroot   (deferred)   
fffff800`48a50000 fffff800`48a8c000   cm_km      (deferred)   
fffff800`48a90000 fffff800`48abf000   pdc        (deferred)   
fffff800`48ac0000 fffff800`48ad9000   CEA        (deferred)   
fffff800`48ae0000 fffff800`48b11000   partmgr    (deferred)   
fffff800`48b20000 fffff800`48bca000   spaceport   (deferred)   
fffff800`48bd0000 fffff800`48be9000   volmgr     (deferred)   
fffff800`48bf0000 fffff800`48c53000   volmgrx    (deferred)   
fffff800`48c60000 fffff800`48c7e000   mountmgr   (deferred)   
fffff800`48c80000 fffff800`48cb2000   storahci   (deferred)   
fffff800`48cc0000 fffff800`48d75000   storport   (deferred)   
fffff800`48d80000 fffff800`48dad000   stornvme   (deferred)   
fffff800`48db0000 fffff800`48dcc000   EhStorClass   (deferred)   
fffff800`48dd0000 fffff800`48dea000   fileinfo   (deferred)   
fffff800`48df0000 fffff800`48dfd000   Fs_Rec     (deferred)   
fffff800`48e00000 fffff800`49976000   FACEIT     (deferred)   
fffff800`49980000 fffff800`499c0000   Wof        (deferred)   
fffff800`499d0000 fffff800`49ca7000   Ntfs       (deferred)   
fffff800`49cb0000 fffff800`49e1f000   ndis       (deferred)   
fffff800`49e20000 fffff800`49eb8000   NETIO      (deferred)   
fffff800`49ec0000 fffff800`49ef2000   ksecpkg    (deferred)   
fffff800`49f00000 fffff800`49f7f000   fwpkclnt   (deferred)   
fffff800`49f80000 fffff800`49fb0000   wfplwfs    (deferred)   
fffff800`49fc0000 fffff800`4a089000   fvevol     (deferred)   
fffff800`4a090000 fffff800`4a09c000   apmwin     (deferred)   
fffff800`4a0a0000 fffff800`4a0b0000   mounthlp   (deferred)   
fffff800`4a0c0000 fffff800`4a0d3000   gpt_loader   (deferred)   
fffff800`4a0e0000 fffff800`4a0eb000   volume     (deferred)   
fffff800`4a0f0000 fffff800`4a15d000   volsnap    (deferred)   
fffff800`4a160000 fffff800`4a168000   pwdrvio    (deferred)   
fffff800`4a180000 fffff800`4a46c000   tcpip      (deferred)   
fffff800`4a470000 fffff800`4a4c0000   rdyboost   (deferred)   
fffff800`4a4d0000 fffff800`4a4f6000   mup        (deferred)   
fffff800`4a500000 fffff800`4a52a000   klupd_klif_klbg   (deferred)   
fffff800`4a530000 fffff800`4a542000   iorate     (deferred)   
fffff800`4a570000 fffff800`4a58f000   disk       (deferred)   
fffff800`4a590000 fffff800`4a5ff000   CLASSPNP   (deferred)   
fffff800`5e070000 fffff800`5e8b7000   vgk        (deferred)   
fffff800`5e8c0000 fffff800`5e8d9000   klbackupdisk   (deferred)   
fffff800`5e8e0000 fffff800`5e910000   cdrom      (deferred)   
fffff800`5e920000 fffff800`5e9ae000   klflt      (deferred)   
fffff800`5e9b0000 fffff800`5e9e2000   klbackupflt   (deferred)   
fffff800`5e9f0000 fffff800`5ea05000   filecrypt   (deferred)   
fffff800`5ea10000 fffff800`5ea1e000   tbs        (deferred)   
fffff800`5ea20000 fffff800`5ebcc000   klhk     T (no symbols) 
fffff800`5ebd0000 fffff800`5ecd4000   klif       (deferred)   
fffff800`5ece0000 fffff800`5ed56000   ks         (deferred)   
fffff800`5ed60000 fffff800`5ed73000   klpd       (deferred)   
fffff800`5ed80000 fffff800`5ee2f000   klgse      (deferred)   
fffff800`5ee30000 fffff800`5ee4d000   kldisk     (deferred)   
fffff800`5ee50000 fffff800`5ee5a000   Null       (deferred)   
fffff800`5ee60000 fffff800`5ee6a000   Beep       (deferred)   
fffff800`5ee70000 fffff800`5ef15000   afd        (deferred)   
fffff800`5ef20000 fffff800`5ef4b000   pacer      (deferred)   
fffff800`5ef50000 fffff800`5ef64000   ndiscap    (deferred)   
fffff800`5ef90000 fffff800`5efae000   crashdmp   (deferred)   
fffff800`63e00000 fffff800`63e24000   klwfp      (deferred)   
fffff800`63e30000 fffff800`63e52000   tdx        (deferred)   
fffff800`63e60000 fffff800`63e70000   TDI        (deferred)   
fffff800`63e80000 fffff800`63edc000   netbt      (deferred)   
fffff800`63ee0000 fffff800`63ef4000   afunix     (deferred)   
fffff800`63f00000 fffff800`63f4d000   klwtp      (deferred)   
fffff800`63f50000 fffff800`63f66000   klim6      (deferred)   
fffff800`63f70000 fffff800`6431a000   dxgkrnl    (deferred)   
fffff800`64320000 fffff800`64338000   watchdog   (deferred)   
fffff800`64340000 fffff800`64356000   BasicDisplay   (deferred)   
fffff800`64360000 fffff800`64371000   BasicRender   (deferred)   
fffff800`64380000 fffff800`6439c000   Npfs       (deferred)   
fffff800`643a0000 fffff800`643b1000   Msfs       (deferred)   
fffff800`643c0000 fffff800`643dc000   CimFS      (deferred)   
fffff800`643e0000 fffff800`643fa000   vwififlt   (deferred)   
fffff800`64800000 fffff800`64897000   csc        (deferred)   
fffff800`648a0000 fffff800`648b2000   nsiproxy   (deferred)   
fffff800`648c0000 fffff800`648ce000   npsvctrig   (deferred)   
fffff800`648d0000 fffff800`648e0000   mssmbios   (deferred)   
fffff800`648f0000 fffff800`648f7000   MsIo64     (deferred)   
fffff800`64900000 fffff800`64949000   kneps      (deferred)   
fffff800`64980000 fffff800`6498a000   gpuenergydrv   (deferred)   
fffff800`64990000 fffff800`64998000   GLCKIO2    (deferred)   
fffff800`649a0000 fffff800`649cc000   dfsc       (deferred)   
fffff800`649f0000 fffff800`64a5c000   fastfat    (deferred)   
fffff800`64a60000 fffff800`64a6a000   CtiIo64    (deferred)   
fffff800`64a70000 fffff800`64a7a000   CtiAIo64   (deferred)   
fffff800`64a80000 fffff800`64a97000   bam        (deferred)   
fffff800`64aa0000 fffff800`64aab000   AsIO3      (deferred)   
fffff800`64ab0000 fffff800`64ab9000   AsIO2      (deferred)   
fffff800`64ac0000 fffff800`64b0e000   ahcache    (deferred)   
fffff800`64b10000 fffff800`64b22000   CompositeBus   (deferred)   
fffff800`64b30000 fffff800`64b3d000   kdnic      (deferred)   
fffff800`64b40000 fffff800`64b55000   umbus      (deferred)   
fffff800`64c10000 fffff800`64c24000   netbios    (deferred)   
fffff800`64c30000 fffff800`64cd1000   Vid        (deferred)   
fffff800`64ce0000 fffff800`64d01000   winhvr     (deferred)   
fffff800`64d10000 fffff800`64d8b000   rdbss      (deferred)   
fffff800`64d90000 fffff800`64da5000   klpnpflt   (deferred)   
fffff800`75000000 fffff800`75044000   ucx01000   (deferred)   
fffff800`75050000 fffff800`7509b000   TeeDriverW10x64   (deferred)   
fffff800`750a0000 fffff800`750bf000   parport    (deferred)   
fffff800`750c0000 fffff800`750dc000   serial     (deferred)   
fffff800`750e0000 fffff800`750ef000   serenum    (deferred)   
fffff800`750f0000 fffff800`750fc000   ICCWDT     (deferred)   
fffff800`75100000 fffff800`75195000   e1d68x64   (deferred)   
fffff800`751a0000 fffff800`751ac000   wmiacpi    (deferred)   
fffff800`751b0000 fffff800`751f1000   intelppm   (deferred)   
fffff800`75200000 fffff800`7520b000   acpipagr   (deferred)   
fffff800`75210000 fffff800`7521e000   UEFI       (deferred)   
fffff800`75220000 fffff800`7522c000   SteamStreamingMicrophone   (deferred)   
fffff800`75230000 fffff800`7523f000   ksthunk    (deferred)   
fffff800`75240000 fffff800`7524c000   SteamStreamingSpeakers   (deferred)   
fffff800`75250000 fffff800`75265000   kltun      (deferred)   
fffff800`75270000 fffff800`75280000   nvvad64v   (deferred)   
fffff800`75290000 fffff800`752a0000   nvvhci     (deferred)   
fffff800`752b0000 fffff800`752bd000   NvModuleTracker   (deferred)   
fffff800`752c0000 fffff800`752cf000   dtliteusbbus   (deferred)   
fffff800`752d0000 fffff800`752dd000   NdisVirtualBus   (deferred)   
fffff800`752e0000 fffff800`752ec000   swenum     (deferred)   
fffff800`752f0000 fffff800`752fb000   dtlitescsibus   (deferred)   
fffff800`75300000 fffff800`7530e000   rdpbus     (deferred)   
fffff800`75310000 fffff800`75331000   nvhda64v   (deferred)   
fffff800`75340000 fffff800`753e3000   UsbHub3    (deferred)   
fffff800`753f0000 fffff800`753fe000   USBD       (deferred)   
fffff800`75400000 fffff800`7546f000   HdAudio    (deferred)   
fffff800`75470000 fffff800`754a4000   usbccgp    (deferred)   
fffff800`754b0000 fffff800`754d6000   USBSTOR    (deferred)   
fffff800`754e0000 fffff800`754f2000   hidusb     (deferred)   
fffff800`75500000 fffff800`7553f000   HIDCLASS   (deferred)   
fffff800`75540000 fffff800`75553000   HIDPARSE   (deferred)   
fffff800`75560000 fffff800`75598000   usbaudio   (deferred)   
fffff800`755a0000 fffff800`755b1000   kbdhid     (deferred)   
fffff800`755c0000 fffff800`755d9000   klkbdflt   (deferred)   
fffff800`755e0000 fffff800`755f4000   kbdclass   (deferred)   
fffff800`75600000 fffff800`75619000   uaspstor   (deferred)   
fffff800`75620000 fffff800`75630000   mouhid     (deferred)   
fffff800`75640000 fffff800`7565a000   klmouflt   (deferred)   
fffff800`75660000 fffff800`75673000   mouclass   (deferred)   
fffff800`75690000 fffff800`7569f000   dump_dumpstorport   (deferred)   
fffff800`756a0000 fffff800`75781000   dxgmms2    (deferred)   
fffff800`757c0000 fffff800`757ed000   dump_stornvme   (deferred)   
fffff800`75810000 fffff800`7582d000   dump_dumpfve   (deferred)   
fffff800`75830000 fffff800`7584b000   monitor    (deferred)   
fffff800`75850000 fffff800`75879000   luafv      (deferred)   
fffff800`75880000 fffff800`758b6000   wcifs      (deferred)   
fffff800`758c0000 fffff800`75914000   WUDFRd     (deferred)   
fffff800`75920000 fffff800`759a1000   cldflt     (deferred)   
fffff800`759b0000 fffff800`759be000   WpdUpFltr   (deferred)   
fffff800`759c0000 fffff800`759da000   storqosflt   (deferred)   
fffff800`759e0000 fffff800`759f8000   mslldp     (deferred)   
fffff800`75a00000 fffff800`75a27000   bindflt    (deferred)   
fffff800`75a30000 fffff800`75a3a000   hfsplusrec   (deferred)   
fffff800`75a40000 fffff800`75a58000   lltdio     (deferred)   
fffff800`75a60000 fffff800`75a7d000   wanarp     (deferred)   
fffff800`75a80000 fffff800`75a9b000   rspndr     (deferred)   
fffff800`75aa0000 fffff800`75af6000   msquic     (deferred)   
fffff800`75b00000 fffff800`75c87000   HTTP       (deferred)   
fffff800`75c90000 fffff800`75cb5000   bowser     (deferred)   
fffff800`75cc0000 fffff800`75cda000   mpsdrv     (deferred)   
fffff800`75ce0000 fffff800`75d75000   mrxsmb     (deferred)   
fffff800`75d80000 fffff800`75dc6000   mrxsmb20   (deferred)   
fffff800`75de0000 fffff800`75e36000   srvnet     (deferred)   
fffff800`75e40000 fffff800`75e54000   mmcss      (deferred)   
fffff800`75e60000 fffff800`75e87000   Ndu        (deferred)   
fffff800`75e90000 fffff800`75f67000   peauth     (deferred)   
fffff800`75f70000 fffff800`75f85000   tcpipreg   (deferred)   
fffff800`75fb0000 fffff800`78a5e000   nvlddmkm   (deferred)   
fffff800`78a60000 fffff800`78a85000   HDAudBus   (deferred)   
fffff800`78a90000 fffff800`78af6000   portcls    (deferred)   
fffff800`78b00000 fffff800`78b21000   drmk       (deferred)   
fffff800`78b30000 fffff800`78bce000   USBXHCI    (deferred)   
fffff800`c5000000 fffff800`c501c000   rassstp    (deferred)   
fffff800`c5020000 fffff800`c503d000   NDProxy    (deferred)   
fffff800`c5040000 fffff800`c5067000   AgileVpn   (deferred)   
fffff800`c5070000 fffff800`c5091000   rasl2tp    (deferred)   
fffff800`c50a0000 fffff800`c50c1000   raspptp    (deferred)   
fffff800`c50d0000 fffff800`c50ec000   raspppoe   (deferred)   
fffff800`c50f0000 fffff800`c50ff000   ndistapi   (deferred)   
fffff800`c5100000 fffff800`c513a000   ndiswan    (deferred)   
fffff800`c5140000 fffff800`c5231000   xvdd       (deferred)   
fffff800`c5240000 fffff800`c5260000   gameflt    (deferred)   
fffff800`c5270000 fffff800`c52b1000   klupd_klif_mark   (deferred)   
fffff800`c52c0000 fffff800`c52eb000   klids      (deferred)   
fffff800`c52f0000 fffff800`c58c8000   iqvw64e    (deferred)   
fffff800`c58d0000 fffff800`c58e2000   condrv     (deferred)   
fffff800`c58f0000 fffff800`c5904000   qwavedrv   (deferred)   
fffff800`c5910000 fffff800`c5966000   klupd_klif_klark   (deferred)   
fffff800`c5d20000 fffff800`c5de7000   srv2       (deferred)   

Unloaded modules:
fffff800`64950000 fffff800`6497c000   klids.sys
fffff800`75dd0000 fffff800`75ddd000   csvol.sys
fffff800`5efc0000 fffff800`5efd0000   dump_storpor
fffff800`5e000000 fffff800`5e02e000   dump_stornvm
fffff800`5e050000 fffff800`5e06e000   dump_dumpfve
fffff800`649d0000 fffff800`649ec000   dam.sys
fffff800`48860000 fffff800`4886f000   klelam.sys
fffff800`4a550000 fffff800`4a561000   hwpolicy.sys

Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

HYPERVISOR_ERROR (20001)
The hypervisor has encountered a fatal error.
Arguments:
Arg1: 00000000f0000105
Arg2: ffffda00df745000
Arg3: ffffda00df76df40
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1592

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 19744

    Key  : Analysis.Init.CPU.mSec
    Value: 343

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3348

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 129

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x20001

    Key  : Bugcheck.Code.Register
    Value: 0x20001

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  041222-23875-01.dmp

BUGCHECK_CODE:  20001

BUGCHECK_P1: f0000105

BUGCHECK_P2: ffffda00df745000

BUGCHECK_P3: ffffda00df76df40

BUGCHECK_P4: 0

IMAGE_NAME:  klhk.sys

MODULE_NAME: klhk

FAULTING_MODULE: fffff80033860000 klhk

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  vgc.exe

STACK_TEXT:
ffffda00`df76ded8 fffff800`33882d16     : 00000000`00020001 00000000`f0000105 ffffda00`df745000 ffffda00`df76df40 : nt!KeBugCheckEx
ffffda00`df76dee0 00000000`00020001     : 00000000`f0000105 ffffda00`df745000 ffffda00`df76df40 00000000`00000000 : klhk+0x22d16
ffffda00`df76dee8 00000000`f0000105     : ffffda00`df745000 ffffda00`df76df40 00000000`00000000 00000000`00000001 : 0x20001
ffffda00`df76def0 ffffda00`df745000     : ffffda00`df76df40 00000000`00000000 00000000`00000001 47ae147a`e147ae15 : 0xf0000105
ffffda00`df76def8 ffffda00`df76df40     : 00000000`00000000 00000000`00000001 47ae147a`e147ae15 fffff800`338802c7 : 0xffffda00`df745000
ffffda00`df76df00 00000000`00000000     : 00000000`00000001 47ae147a`e147ae15 fffff800`338802c7 00000000`80000603 : 0xffffda00`df76df40


STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x20001_f0000105_KASPERSKY_IMAGE_klhk.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {170c24aa-debb-2581-d9cc-6dcbfa4456cf}

Followup:     MachineOwner
---------

start             end                 module name
fffff70f`13250000 fffff70f`132ea000   win32k   T (no symbols) 
fffff70f`13400000 fffff70f`137b6000   win32kfull   (deferred)   
fffff70f`137c0000 fffff70f`13809000   cdd        (deferred)   
fffff70f`14210000 fffff70f`144e3000   win32kbase   (deferred)   
fffff800`18630000 fffff800`188bf000   mcupdate_GenuineIntel   (deferred)   
fffff800`188c0000 fffff800`188c6000   hal        (deferred)   
fffff800`188d0000 fffff800`188db000   kd         (deferred)   
fffff800`188e0000 fffff800`18907000   tm         (deferred)   
fffff800`18910000 fffff800`1897b000   CLFS       (deferred)   
fffff800`18980000 fffff800`1899a000   PSHED      (deferred)   
fffff800`189a0000 fffff800`189ab000   BOOTVID    (deferred)   
fffff800`189b0000 fffff800`18a1f000   FLTMGR     (deferred)   
fffff800`18a20000 fffff800`18a2e000   cmimcext   (deferred)   
fffff800`18c00000 fffff800`18ce6000   xvdd       (deferred)   
fffff800`18cf0000 fffff800`18d18000   AgileVpn   (deferred)   
fffff800`18d20000 fffff800`18d41000   rasl2tp    (deferred)   
fffff800`18d50000 fffff800`18d71000   raspptp    (deferred)   
fffff800`18d80000 fffff800`18e56000   peauth     (deferred)   
fffff800`18e60000 fffff800`18e75000   tcpipreg   (deferred)   
fffff800`18e80000 fffff800`18f47000   srv2       (deferred)   
fffff800`18f50000 fffff800`18f6c000   rassstp    (deferred)   
fffff800`18f70000 fffff800`18f8d000   NDProxy    (deferred)   
fffff800`19000000 fffff800`19038000   klupd_klif_mark   (deferred)   
fffff800`19090000 fffff800`190dd000   klupd_klif_klark   (deferred)   
fffff800`190e0000 fffff800`19125000   klids      (deferred)   
fffff800`19130000 fffff800`19144000   qwavedrv   (deferred)   
fffff800`19150000 fffff800`1916b000   monitor    (deferred)   
fffff800`19d40000 fffff800`1a318000   iqvw64e    (deferred)   
fffff800`1a320000 fffff800`1a33c000   raspppoe   (deferred)   
fffff800`1a340000 fffff800`1a34f000   ndistapi   (deferred)   
fffff800`1a350000 fffff800`1a38b000   ndiswan    (deferred)   
fffff800`1a390000 fffff800`1a3ab000   gameflt    (deferred)   
fffff800`1a3b0000 fffff800`1a3c2000   condrv     (deferred)   
fffff800`1b200000 fffff800`1c246000   nt         (pdb symbols)          C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\118018959D8D7CA5AAB45B75AED5A9761\ntkrnlmp.pdb
fffff800`1e000000 fffff800`1e114000   clipsp     (deferred)   
fffff800`1e120000 fffff800`1e149000   ksecdd     (deferred)   
fffff800`1e150000 fffff800`1e1b1000   msrpc      (deferred)   
fffff800`1e1c0000 fffff800`1e1d1000   werkernel   (deferred)   
fffff800`1e1e0000 fffff800`1e1ec000   ntosext    (deferred)   
fffff800`1e1f0000 fffff800`1e2d5000   CI         (deferred)   
fffff800`1e2e0000 fffff800`1e39b000   cng        (deferred)   
fffff800`1e3a0000 fffff800`1e471000   Wdf01000   (deferred)   
fffff800`1e480000 fffff800`1e493000   WDFLDR     (deferred)   
fffff800`1e4a0000 fffff800`1e4af000   SleepStudyHelper   (deferred)   
fffff800`1e4b0000 fffff800`1e4c1000   WppRecorder   (deferred)   
fffff800`1e4d0000 fffff800`1e4f6000   acpiex     (deferred)   
fffff800`1e500000 fffff800`1e556000   mssecflt   (deferred)   
fffff800`1e560000 fffff800`1e57a000   SgrmAgent   (deferred)   
fffff800`1e580000 fffff800`1e64c000   ACPI       (deferred)   
fffff800`1e650000 fffff800`1e65c000   WMILIB     (deferred)   
fffff800`1e670000 fffff800`1e6db000   intelpep   (deferred)   
fffff800`1e6e0000 fffff800`1e6f7000   WindowsTrustedRT   (deferred)   
fffff800`1e700000 fffff800`1e70b000   IntelTA    (deferred)   
fffff800`1e710000 fffff800`1e71b000   WindowsTrustedRTProxy   (deferred)   
fffff800`1e720000 fffff800`1e734000   pcw        (deferred)   
fffff800`1e740000 fffff800`1e78b000   klupd_klif_arkmon   (deferred)   
fffff800`1e790000 fffff800`1e79b000   msisadrv   (deferred)   
fffff800`1e7a0000 fffff800`1e817000   pci        (deferred)   
fffff800`1e820000 fffff800`1e835000   vdrvroot   (deferred)   
fffff800`1e840000 fffff800`1e87c000   cm_km      (deferred)   
fffff800`1e880000 fffff800`1e8af000   pdc        (deferred)   
fffff800`1e8b0000 fffff800`1e8c9000   CEA        (deferred)   
fffff800`1e8d0000 fffff800`1e901000   partmgr    (deferred)   
fffff800`1e910000 fffff800`1e9bb000   spaceport   (deferred)   
fffff800`1e9c0000 fffff800`1e9d9000   volmgr     (deferred)   
fffff800`1e9e0000 fffff800`1ea43000   volmgrx    (deferred)   
fffff800`1ea50000 fffff800`1ea6e000   mountmgr   (deferred)   
fffff800`1ea70000 fffff800`1eaa2000   storahci   (deferred)   
fffff800`1eab0000 fffff800`1eb64000   storport   (deferred)   
fffff800`1eb70000 fffff800`1eb9d000   stornvme   (deferred)   
fffff800`1eba0000 fffff800`1ebbc000   EhStorClass   (deferred)   
fffff800`1ebc0000 fffff800`1ebda000   fileinfo   (deferred)   
fffff800`1ebe0000 fffff800`1ebed000   Fs_Rec     (deferred)   
fffff800`1ebf0000 fffff800`1ebfc000   apmwin     (deferred)   
fffff800`1ec00000 fffff800`1f776000   FACEIT     (deferred)   
fffff800`1f780000 fffff800`1f7c0000   Wof        (deferred)   
fffff800`1f7d0000 fffff800`1faa9000   Ntfs       (deferred)   
fffff800`1fab0000 fffff800`1fc1f000   ndis       (deferred)   
fffff800`1fc20000 fffff800`1fcb8000   NETIO      (deferred)   
fffff800`1fcc0000 fffff800`1fcf2000   ksecpkg    (deferred)   
fffff800`1fd00000 fffff800`1fd7f000   fwpkclnt   (deferred)   
fffff800`1fd80000 fffff800`1fdb0000   wfplwfs    (deferred)   
fffff800`1fdc0000 fffff800`1fe88000   fvevol     (deferred)   
fffff800`1fe90000 fffff800`1fea0000   mounthlp   (deferred)   
fffff800`1feb0000 fffff800`1fec3000   gpt_loader   (deferred)   
fffff800`1fed0000 fffff800`1fedb000   volume     (deferred)   
fffff800`1fee0000 fffff800`1ff4d000   volsnap    (deferred)   
fffff800`1ff50000 fffff800`1ff58000   pwdrvio    (deferred)   
fffff800`1ff60000 fffff800`1ff7a000   klupd_klif_klbg   (deferred)   
fffff800`1ff80000 fffff800`2026c000   tcpip      (deferred)   
fffff800`20270000 fffff800`202c0000   rdyboost   (deferred)   
fffff800`202d0000 fffff800`202f6000   mup        (deferred)   
fffff800`20300000 fffff800`20312000   iorate     (deferred)   
fffff800`20340000 fffff800`2035c000   disk       (deferred)   
fffff800`20360000 fffff800`203cc000   CLASSPNP   (deferred)   
fffff800`32600000 fffff800`32e0f000   vgk        (deferred)   
fffff800`32e10000 fffff800`32e29000   klbackupdisk   (deferred)   
fffff800`32e30000 fffff800`32e60000   cdrom      (deferred)   
fffff800`32e70000 fffff800`32efe000   klflt      (deferred)   
fffff800`32f00000 fffff800`32f32000   klbackupflt   (deferred)   
fffff800`32f40000 fffff800`32f55000   filecrypt   (deferred)   
fffff800`32f60000 fffff800`32f6e000   tbs        (deferred)   
fffff800`33010000 fffff800`3302e000   crashdmp   (deferred)   
fffff800`33030000 fffff800`331b7000   HTTP       (deferred)   
fffff800`33400000 fffff800`334ab000   klgse      (deferred)   
fffff800`334b0000 fffff800`334cd000   kldisk     (deferred)   
fffff800`334d0000 fffff800`334da000   Null       (deferred)   
fffff800`334e0000 fffff800`334ea000   Beep       (deferred)   
fffff800`334f0000 fffff800`33539000   kneps      (deferred)   
fffff800`33590000 fffff800`335bc000   dfsc       (deferred)   
fffff800`335c0000 fffff800`3362c000   fastfat    (deferred)   
fffff800`33630000 fffff800`3363b000   AsIO3      (deferred)   
fffff800`33640000 fffff800`33649000   AsIO2      (deferred)   
fffff800`33650000 fffff800`3369e000   ahcache    (deferred)   
fffff800`336a0000 fffff800`336ad000   kltap      (deferred)   
fffff800`336b0000 fffff800`336be000   Hamdrv     (deferred)   
fffff800`336c0000 fffff800`336d2000   CompositeBus   (deferred)   
fffff800`336e0000 fffff800`336ed000   kdnic      (deferred)   
fffff800`336f0000 fffff800`33705000   umbus      (deferred)   
fffff800`33710000 fffff800`33755000   mrxsmb20   (deferred)   
fffff800`33760000 fffff800`337b4000   srvnet     (deferred)   
fffff800`33860000 fffff800`33a02000   klhk     T (no symbols) 
fffff800`33a10000 fffff800`33b14000   klif       (deferred)   
fffff800`33b20000 fffff800`33b96000   ks         (deferred)   
fffff800`33ba0000 fffff800`33bb3000   klpd       (deferred)   
fffff800`34000000 fffff800`34024000   klwfp      (deferred)   
fffff800`34030000 fffff800`34052000   tdx        (deferred)   
fffff800`34060000 fffff800`34070000   TDI        (deferred)   
fffff800`34080000 fffff800`340dc000   netbt      (deferred)   
fffff800`340e0000 fffff800`340f5000   afunix     (deferred)   
fffff800`34100000 fffff800`341a5000   afd        (deferred)   
fffff800`341b0000 fffff800`341fd000   klwtp      (deferred)   
fffff800`34200000 fffff800`34216000   klim6      (deferred)   
fffff800`34220000 fffff800`3423a000   vwififlt   (deferred)   
fffff800`34240000 fffff800`3426b000   pacer      (deferred)   
fffff800`34270000 fffff800`34284000   ndiscap    (deferred)   
fffff800`34290000 fffff800`342a4000   netbios    (deferred)   
fffff800`342b0000 fffff800`34351000   Vid        (deferred)   
fffff800`34360000 fffff800`34381000   winhvr     (deferred)   
fffff800`34390000 fffff800`3440c000   rdbss      (deferred)   
fffff800`34410000 fffff800`34425000   klpnpflt   (deferred)   
fffff800`34430000 fffff800`344c7000   csc        (deferred)   
fffff800`344d0000 fffff800`344e2000   nsiproxy   (deferred)   
fffff800`344f0000 fffff800`344fe000   npsvctrig   (deferred)   
fffff800`34500000 fffff800`34510000   mssmbios   (deferred)   
fffff800`34520000 fffff800`34527000   MsIo64     (deferred)   
fffff800`34530000 fffff800`3453a000   gpuenergydrv   (deferred)   
fffff800`34540000 fffff800`34548000   GLCKIO2    (deferred)   
fffff800`34550000 fffff800`34567000   bam        (deferred)   
fffff800`34570000 fffff800`3491a000   dxgkrnl    (deferred)   
fffff800`34920000 fffff800`34938000   watchdog   (deferred)   
fffff800`34940000 fffff800`34956000   BasicDisplay   (deferred)   
fffff800`34960000 fffff800`34971000   BasicRender   (deferred)   
fffff800`34980000 fffff800`3499c000   Npfs       (deferred)   
fffff800`349a0000 fffff800`349b1000   Msfs       (deferred)   
fffff800`349c0000 fffff800`349de000   CimFS      (deferred)   
fffff800`349e0000 fffff800`349ea000   CtiIo64    (deferred)   
fffff800`349f0000 fffff800`349fa000   CtiAIo64   (deferred)   
fffff800`37400000 fffff800`37444000   ucx01000   (deferred)   
fffff800`37450000 fffff800`3749b000   TeeDriverW10x64   (deferred)   
fffff800`374a0000 fffff800`374bf000   parport    (deferred)   
fffff800`374c0000 fffff800`374dc000   serial     (deferred)   
fffff800`374e0000 fffff800`374ef000   serenum    (deferred)   
fffff800`374f0000 fffff800`374fc000   ICCWDT     (deferred)   
fffff800`37500000 fffff800`37595000   e1d68x64   (deferred)   
fffff800`375a0000 fffff800`375ac000   wmiacpi    (deferred)   
fffff800`375b0000 fffff800`375f0000   intelppm   (deferred)   
fffff800`37600000 fffff800`3760b000   acpipagr   (deferred)   
fffff800`37610000 fffff800`3761e000   UEFI       (deferred)   
fffff800`37620000 fffff800`3762c000   SteamStreamingMicrophone   (deferred)   
fffff800`37630000 fffff800`3763f000   ksthunk    (deferred)   
fffff800`37640000 fffff800`3764c000   SteamStreamingSpeakers   (deferred)   
fffff800`37650000 fffff800`37660000   nvvad64v   (deferred)   
fffff800`37670000 fffff800`37680000   nvvhci     (deferred)   
fffff800`37690000 fffff800`3769d000   NvModuleTracker   (deferred)   
fffff800`376a0000 fffff800`376ad000   NdisVirtualBus   (deferred)   
fffff800`376b0000 fffff800`376bc000   swenum     (deferred)   
fffff800`376c0000 fffff800`376ce000   rdpbus     (deferred)   
fffff800`376d0000 fffff800`376f1000   nvhda64v   (deferred)   
fffff800`37700000 fffff800`377a3000   UsbHub3    (deferred)   
fffff800`377b0000 fffff800`377be000   USBD       (deferred)   
fffff800`377c0000 fffff800`3782f000   HdAudio    (deferred)   
fffff800`37830000 fffff800`37863000   usbccgp    (deferred)   
fffff800`37870000 fffff800`37882000   hidusb     (deferred)   
fffff800`37890000 fffff800`378cf000   HIDCLASS   (deferred)   
fffff800`378d0000 fffff800`378e3000   HIDPARSE   (deferred)   
fffff800`378f0000 fffff800`3792a000   usbaudio   (deferred)   
fffff800`37930000 fffff800`37941000   kbdhid     (deferred)   
fffff800`37950000 fffff800`37969000   klkbdflt   (deferred)   
fffff800`37970000 fffff800`37984000   kbdclass   (deferred)   
fffff800`37990000 fffff800`379a0000   mouhid     (deferred)   
fffff800`379b0000 fffff800`379ca000   klmouflt   (deferred)   
fffff800`379d0000 fffff800`379e3000   mouclass   (deferred)   
fffff800`37a00000 fffff800`37a0e000   dump_dumpstorport   (deferred)   
fffff800`37a40000 fffff800`37a6d000   dump_stornvme   (deferred)   
fffff800`37a90000 fffff800`37aad000   dump_dumpfve   (deferred)   
fffff800`37ab0000 fffff800`37b91000   dxgmms2    (deferred)   
fffff800`37bc0000 fffff800`37be9000   luafv      (deferred)   
fffff800`37bf0000 fffff800`37c26000   wcifs      (deferred)   
fffff800`37c30000 fffff800`37cb2000   cldflt     (deferred)   
fffff800`37cc0000 fffff800`37cda000   storqosflt   (deferred)   
fffff800`37ce0000 fffff800`37cf8000   mslldp     (deferred)   
fffff800`37d00000 fffff800`37d28000   bindflt    (deferred)   
fffff800`37d30000 fffff800`37d3a000   hfsplusrec   (deferred)   
fffff800`37d40000 fffff800`37d58000   lltdio     (deferred)   
fffff800`37d60000 fffff800`37d7d000   wanarp     (deferred)   
fffff800`37d80000 fffff800`37d9b000   rspndr     (deferred)   
fffff800`37da0000 fffff800`37df6000   msquic     (deferred)   
fffff800`37e00000 fffff800`37e25000   bowser     (deferred)   
fffff800`37e30000 fffff800`37e4a000   mpsdrv     (deferred)   
fffff800`37e50000 fffff800`37ee4000   mrxsmb     (deferred)   
fffff800`37f00000 fffff800`37f14000   mmcss      (deferred)   
fffff800`37f20000 fffff800`3a847000   nvlddmkm   (deferred)   
fffff800`3a850000 fffff800`3a875000   HDAudBus   (deferred)   
fffff800`3a880000 fffff800`3a8e6000   portcls    (deferred)   
fffff800`3a8f0000 fffff800`3a911000   drmk       (deferred)   
fffff800`3a920000 fffff800`3a9be000   USBXHCI    (deferred)   
fffff800`3a9c0000 fffff800`3a9e7000   Ndu        (deferred)   

Unloaded modules:
fffff800`37ba0000 fffff800`37bbc000   monitor.sys
fffff800`19040000 fffff800`19086000   klids.sys
fffff800`33540000 fffff800`33586000   klids.sys
fffff800`37ef0000 fffff800`37efd000   csvol.sys
fffff800`33040000 fffff800`3304f000   dump_storpor
fffff800`33080000 fffff800`330ae000   dump_stornvm
fffff800`330d0000 fffff800`330ee000   dump_dumpfve
fffff800`34550000 fffff800`3456c000   dam.sys
fffff800`1e660000 fffff800`1e66f000   klelam.sys
fffff800`20320000 fffff800`20331000   hwpolicy.sys


BIOS

BIOS sürümünüz de 2018'den kalma. Hatta direk ilk BIOS sürümü.

Mavi ekran ile çok alakalı olmasa da her ihtimale karşı güncelleyin derim.

Anakartınız: MSI B360 GAMING ARCTIC (MS-7B22)
Bu model olup olmadığını kontrol edin.

Buradan indirip güncelleme yapabilirsiniz: MSI Global - The Leading Brand in High-end Gaming & Professional Creation

Mesela en üstteki BETA BIOS, bunu değil de 7B22v2C sürümünü indirip kurabilirsiniz. Çok basit bir işlemdir, elektrik kesintisi yaşanmadıkça problem yaşama olasılığınız oldukça düşüktür.

Rehber video: MSI BIOS Güncelleme
 
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