HP Victus 0028 NT mavi ekran hatası

AteşliKazanova99 · 18 Şubat 2023

Arkadaşlar Rainbow Six indirmiştim açarken evet hayır seçeneği geldi sonra mavi ekran verdi, önceden de vermişti.

3 tane minidump dosyası gördüm linki burada.

GoogleDriveLink

Kod:

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff9684709457e3, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8034668ee34, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3405

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 18625

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 437

    Key  : Analysis.Init.Elapsed.mSec
    Value: 14495

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 97

    Key  : Bugcheck.Code.DumpHeader
    Value: 0xa

    Key  : Bugcheck.Code.Register
    Value: 0xa

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  021823-11312-01.dmp

BUGCHECK_CODE:  a

BUGCHECK_P1: ffff9684709457e3

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8034668ee34

READ_ADDRESS: fffff803470fa390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffff9684709457e3

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  VALORANT-Win64-Shipping.exe

TRAP_FRAME:  ffffd68e0a9274e0 -- (.trap 0xffffd68e0a9274e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff80346400000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8034668ee34 rsp=ffffd68e0a927670 rbp=ffffd68e0a9277a0
 r8=0000000000000001  r9=0000000000000001 r10=ffffe78f00d1e628
r11=0000000000000076 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!ExFreeHeapPool+0x124:
fffff803`4668ee34 f646f304        test    byte ptr [rsi-0Dh],4 ds:ffffffff`fffffff3=??
Resetting default scope

STACK_TEXT:
ffffd68e`0a927398 fffff803`4680e129     : 00000000`0000000a ffff9684`709457e3 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd68e`0a9273a0 fffff803`46809ce3     : 00000000`000000e8 00000000`00000000 00000000`00000000 fffff803`61f70000 : nt!KiBugCheckDispatch+0x69
ffffd68e`0a9274e0 fffff803`4668ee34     : ffffe78f`08b0ecb0 ba404154`31f87c88 fffff803`61f70000 fffff803`61febc40 : nt!KiPageFault+0x463
ffffd68e`0a927670 fffff803`46db4019     : fffff803`61febc40 00000000`00000000 00000000`00000008 01000000`00100000 : nt!ExFreeHeapPool+0x124
ffffd68e`0a927750 fffff803`620e7785     : 00000000`00000000 ffffe78f`00d1e080 00000000`00000001 00000000`0000046c : nt!ExFreePool+0x9
ffffd68e`0a927780 00000000`00000000     : ffffe78f`00d1e080 00000000`00000001 00000000`0000046c 00000000`00000001 : vgk+0x177785


SYMBOL_NAME:  vgk+177785

MODULE_NAME: vgk

IMAGE_NAME:  vgk.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  177785

FAILURE_BUCKET_ID:  AV_vgk!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {56c5cf79-d160-8711-720f-03c630d4c72b}

Followup:     MachineOwner
---------

Yukarıda Valorant ile ilgili bir sıkıntı mı çıktığını söylüyor ?

2.Minidump

Kod:

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff9d8ba21f12c3, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8023268ee34, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4421

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 14058

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 468

    Key  : Analysis.Init.Elapsed.mSec
    Value: 4081

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 98

    Key  : Bugcheck.Code.DumpHeader
    Value: 0xa

    Key  : Bugcheck.Code.Register
    Value: 0xa

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  021723-13296-01.dmp

BUGCHECK_CODE:  a

BUGCHECK_P1: ffff9d8ba21f12c3

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8023268ee34

READ_ADDRESS: fffff802330fa390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffff9d8ba21f12c3

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  VALORANT-Win64-Shipping.exe

TRAP_FRAME:  fffff9823ccd74e0 -- (.trap 0xfffff9823ccd74e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff80232400000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8023268ee34 rsp=fffff9823ccd7670 rbp=fffff9823ccd77a0
 r8=0000000000000001  r9=0000000000000001 r10=ffffb68ac80cf628
r11=0000000000000076 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nt!ExFreeHeapPool+0x124:
fffff802`3268ee34 f646f304        test    byte ptr [rsi-0Dh],4 ds:ffffffff`fffffff3=??
Resetting default scope

STACK_TEXT:
fffff982`3ccd7398 fffff802`3280e129     : 00000000`0000000a ffff9d8b`a21f12c3 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff982`3ccd73a0 fffff802`32809ce3     : 00000000`000000e8 00000000`00000000 00000000`00000000 fffff802`4afa0000 : nt!KiBugCheckDispatch+0x69
fffff982`3ccd74e0 fffff802`3268ee34     : ffffb68a`bfd666b0 ba404154`31f87c88 fffff802`4afa0000 fffff802`4b01bc40 : nt!KiPageFault+0x463
fffff982`3ccd7670 fffff802`32db4019     : fffff802`4b01bc40 00000000`00000000 00000000`00000008 01000000`00100000 : nt!ExFreeHeapPool+0x124
fffff982`3ccd7750 fffff802`4b117785     : 00000000`00000000 ffffb68a`c80cf080 00000000`00000001 00000000`00001bdc : nt!ExFreePool+0x9
fffff982`3ccd7780 00000000`00000000     : ffffb68a`c80cf080 00000000`00000001 00000000`00001bdc 00000000`00000001 : vgk+0x177785


SYMBOL_NAME:  vgk+177785

MODULE_NAME: vgk

IMAGE_NAME:  vgk.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  177785

FAILURE_BUCKET_ID:  AV_vgk!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {56c5cf79-d160-8711-720f-03c630d4c72b}

Followup:     MachineOwner
---------

Burdada yukarıdaki söylenen şeyle aynısı fakat 2 tane farklı dosyadan çıktı.

Kod:

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common BugCheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80467995f7b, The address that the exception occurred at
Arg3: ffff9b0bbd8c7348, Exception Record Address
Arg4: ffff9b0bbd8c6b80, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 3983

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 49431

    Key  : Analysis.IO.Other.Mb
    Value: 4

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 8

    Key  : Analysis.Init.CPU.mSec
    Value: 374

    Key  : Analysis.Init.Elapsed.mSec
    Value: 4775

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 97

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x1000007e

    Key  : Bugcheck.Code.Register
    Value: 0x7e

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  101122-11453-01.dmp

BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80467995f7b

BUGCHECK_P3: ffff9b0bbd8c7348

BUGCHECK_P4: ffff9b0bbd8c6b80

EXCEPTION_RECORD:  ffff9b0bbd8c7348 -- (.exr 0xffff9b0bbd8c7348)
ExceptionAddress: fffff80467995f7b (dxgmms2!VIDMM_PAGE_TABLE_BASE::GetSegmentOffsetInPages+0x000000000000000b)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000050
Attempt to read from address 0000000000000050

CONTEXT:  ffff9b0bbd8c6b80 -- (.cxr 0xffff9b0bbd8c6b80)
rax=0000000000000000 rbx=0000000000000002 rcx=ffffb9874efcb880
rdx=ffffb987520ee2b0 rsi=ffffb9874efcb880 rdi=ffffb9874d5023b8
rip=fffff80467995f7b rsp=ffff9b0bbd8c7588 rbp=0000000000000200
 r8=ffff9b0bbd8c74a0  r9=0000000000000000 r10=0000000000000000
r11=ffff9b0bbd8c7400 r12=00000000000000f3 r13=ffffb98747a068b0
r14=ffffb9874765b2d0 r15=0000000000000798
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050286
dxgmms2!VIDMM_PAGE_TABLE_BASE::GetSegmentOffsetInPages+0xb:
fffff804`67995f7b f7405000100000  test    dword ptr [rax+50h],1000h ds:002b:00000000`00000050=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

READ_ADDRESS: fffff8046c4fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000050

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek  u olamaz %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000050

EXCEPTION_STR:  0xc0000005

STACK_TEXT:
ffff9b0b`bd8c7588 fffff804`67a2e8d0     : ffff9b0b`bd8c7401 ffffb987`4efcb880 00000000`00000000 00000000`00000005 : dxgmms2!VIDMM_PAGE_TABLE_BASE::GetSegmentOffsetInPages+0xb
ffff9b0b`bd8c7590 fffff804`67a2e948     : 00000000`00000000 00000000`00000000 00000000`00000800 ffffb987`4765b2d0 : dxgmms2!VIDMM_PAGE_DIRECTORY::MapPageTablesToVaSpace+0x130
ffff9b0b`bd8c7630 fffff804`67a1df67     : 00000000`00000000 00000000`00000000 ffff9b0b`bd8c77d0 ffff800c`e428b000 : dxgmms2!VIDMM_PAGE_DIRECTORY::MapPageTablesToVaSpace+0x1a8
ffff9b0b`bd8c76d0 fffff804`67a0efec     : 00000000`00000000 00000000`00000000 00000000`00000076 ffffb987`a94a7e20 : dxgmms2!VIDMM_GLOBAL::InitPagingProcessVaSpace+0x18807
ffff9b0b`bd8c7840 fffff804`679fc8f2     : ffffb987`47a07250 ffff9b0b`00000001 00000000`00000001 ffffb987`4632bbc0 : dxgmms2!VIDMM_GLOBAL::ProcessSystemCommand+0x2ab20
ffff9b0b`bd8c79c0 fffff804`67a06499     : ffffb987`4632bb50 ffff800c`dec59301 00000000`00000000 00000000`0641f900 : dxgmms2!VIDMM_WORKER_THREAD::Run+0x1462
ffff9b0b`bd8c7ba0 fffff804`6ba71d25     : ffff800c`dec59380 fffff804`67a06490 ffffb987`4632bb50 000fe067`bcbbbdff : dxgmms2!VidMmWorkerThreadProc+0x9
ffff9b0b`bd8c7bd0 fffff804`6bc00628     : ffffcd00`2c980180 ffff800c`dec59380 fffff804`6ba71cd0 dc02e36d`3bae8907 : nt!PspSystemThreadStartup+0x55
ffff9b0b`bd8c7c20 00000000`00000000     : ffff9b0b`bd8c8000 ffff9b0b`bd8c1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  dxgmms2!VIDMM_PAGE_TABLE_BASE::GetSegmentOffsetInPages+b

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.19041.1202

STACK_COMMAND:  .cxr 0xffff9b0bbd8c6b80 ; kb

BUCKET_ID_FUNC_OFFSET:  b

FAILURE_BUCKET_ID:  AV_dxgmms2!VIDMM_PAGE_TABLE_BASE::GetSegmentOffsetInPages

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {d4538a3c-36c4-b05e-0370-e84dc529541d}

Followup:     MachineOwner
---------

xxMFIxx · 18 Şubat 2023

Vanguard kaynaklı yemişsin. Muhtemelen kullandığın yazılımlar engellemiş.

1- Kaspersky'ı sistemde tarama yapmadığın sürece kaldır.
2- Battleye (call of duty vb.), oyunlara girmeden Vanguarddan çıkış yap sistem yeniden başlayınca tekrar açılır zaten. Sadece valoranta girerken vanguard açık kalsın. Onun dışında her zaman çıkış yaptır.
3- Easy anti cheat içeren oyunlar içinde aynı şekilde vanguard çalışırken açma.

Anti hile yazılımları aktifken birbirlerine engelleme yapıyorlar. O yüzden sistemi ani şekilde kapatmaya yol açıyor.

Eğer bunlar çözmezse
- Battleye ve easy anti cheat kullanan oyunlarınızın oyun klasörlerine giderek bunların olduğu klasörleri silin ve oyun dosyalarını doğrulama yaptırın.
- Vanguardı Revo ile kaldırın.

Revo Uninstaller Pro trial sürümünü alttaki linkten indirin.

Remove unwanted programs easily with Revo Uninstaller Pro

Revo Uninstaller Pro helps you to uninstall software and remove unwanted programs easily.

www.revouninstaller.com

Adı verilen program veya programları listeden bulup solundaki tike basıp kaldır deyin.
Programın kendi silmesi bittikten sonra gelişmiş mod seçerek artıkları tarayın ve çıkan her şeyi sil deyin.
Sisteminizi yeniden başlatın.

- Bütün güvenlik duvarlarına(gerçek zamanlı koruma, kaspersky vb) Riot Games klasörünü istisna olarak ekletin.

Bunlardan sonra sorun çözülmesi lazım hala çözülmemiş olursa yeni dump dosyalarınızı atarsınız.

AteşliKazanova99 · 18 Şubat 2023

xxMFIxx dedi:
Vanguard kaynaklı yemişsin. Muhtemelen kullandığın yazılımlar engellemiş.

1- Kaspersky'ı sistemde tarama yapmadığın sürece kaldır.
2- Battleye (call of duty vb.), oyunlara girmeden Vanguarddan çıkış yap sistem yeniden başlayınca tekrar açılır zaten. Sadece valoranta girerken vanguard açık kalsın. Onun dışında her zaman çıkış yaptır.
3- Easy anti cheat içeren oyunlar içinde aynı şekilde vanguard çalışırken açma.

Anti hile yazılımları aktifken birbirlerine engelleme yapıyorlar. O yüzden sistemi ani şekilde kapatmaya yol açıyor.

Eğer bunlar çözmezse
- Battleye ve easy anti cheat kullanan oyunlarınızın oyun klasörlerine giderek bunların olduğu klasörleri silin ve oyun dosyalarını doğrulama yaptırın.
- Vanguardı Revo ile kaldırın.

Revo Uninstaller Pro trial sürümünü alttaki linkten indirin.

Remove unwanted programs easily with Revo Uninstaller Pro

Revo Uninstaller Pro helps you to uninstall software and remove unwanted programs easily.

www.revouninstaller.com

Adı verilen program veya programları listeden bulup solundaki tike basıp kaldır deyin.
Programın kendi silmesi bittikten sonra gelişmiş mod seçerek artıkları tarayın ve çıkan her şeyi sil deyin.
Sisteminizi yeniden başlatın.

- Bütün güvenlik duvarlarına(gerçek zamanlı koruma, kaspersky vb) Riot Games klasörünü istisna olarak ekletin.

Bunlardan sonra sorun çözülmesi lazım hala çözülmemiş olursa yeni dump dosyalarınızı atarsınız.

Çok teşekkür ederim elinize sağlık.

xxMFIxx · 18 Şubat 2023

AteşliKazanova99 dedi:
Çok teşekkür ederim elinize sağlık.

Rica ederim sorununuzun çözülüp çözülmediğiyle ilgili dönüş yapın

AteşliKazanova99 · 18 Şubat 2023

Birde bende kaspersky yoktu yani 2022 de vardı kaldırdım.
En alttaki dosya 2022den kalma.

HP Victus 0028 NT mavi ekran hatası

Ayrıntılı düzenleme

AteşliKazanova99

Hectopat

xxMFIxx

Hectopat

Remove unwanted programs easily with Revo Uninstaller Pro

AteşliKazanova99

Hectopat

Remove unwanted programs easily with Revo Uninstaller Pro

xxMFIxx

Hectopat

AteşliKazanova99

Hectopat

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