i5-4590 sistem Amdkmdag.sys hatası

İşletim sistemi
Windows 7

Adry

Hectopat
Katılım
17 Mayıs 2020
Mesajlar
79
Çözümler
2
Yer
Bursa
Daha fazla  
Sistem Özellikleri
11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz (12 CPUs), ~ 4,50 GHz
NVIDIA GeForce GTX 1650 4GB 128 Bit DX12
16GB 3200Mhz SODIMM RAM
512GB SAMSUNG PM9B1 M.2 SSD
480GB KIOXIA EXCERIA SATA SSD
-------------------------------------------
24" ViewSonic OMNI 165 Hz 1ms Curvy Led Gaming Monitör
17,3" FHD 1920x1080 144Hz AHVA Mat LED Ekran
Ziyoulang T60 Blue Switch RGB Mekanik Klavye
Logitech G203 RGB Gaming Mouse
Cinsiyet
Erkek
Meslek
Bilişim Teknisyeni
RAM
Longline Storm 8 GB 1333 Mhz CL9
SSD veya HDD modeli
James Donkey 120 GB SSD + TOSHIBA 250 GB HDD
Ekran kartı
AMD RADEON HD 7850 2GB 256 Bit
Anakart
Esonic H81 DDR3 1600MHz 1150 Pin
İşlemci
İntel Core İ5-4590
Selamlar geçtiğimiz günlerde nadiren de olsa bir mavi ekran hatası almıştım amdkmdag.sys olarak fakat bugün artık çekilmez bir hal almaya başladı girdiğim herhangi bir oyunda az bir süre sonra bu hatayı alıyorum nedir bilmiyorum yardımcı olur musunuz? Mavi ekran hata mesajı. Minidump dosyalarım
 
Son düzenleme:
Öncelikle size aktarmak istediğim bir bilgi var. Windows 7 Escrow sürümünü kullanıyorsunuz. Yani bu nedir? Escrow sürümü, Microsoft'un, insanların Windows 7 yi test etmesi amacı ile çıkarmış olduğu bir ön yapı diyebiliriz. Yani Windows 7 çıkarılmadan önce sunulan bir sürüm. Bence çözüme buradan başlamalı ve eğer mümkünse sisteminizi daha güncel sürümlere güncellemelisiniz. Yine de tercih sizin. Raporlara gelecek olursak, aşağıda paylaşacağım çözüm önerilerini uygulamanızı rica ediyorum.

DDU yazılımı ile temizledikten sonra grafik sürücünüzün en güncel sürümünü kurun.

DDU : DDU ile Sürücü Kaldırma Rehberi

Grafik sürücüsü : https://drivers.amd.com/drivers/radeon-software-adrenalin-2020-21.5.2-win7-64bit-may21.exe

Kod:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80074d2010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880157431c0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT                 ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT                 ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT                 ***
***                                                                   ***
*************************************************************************
Unable to load image \SystemRoot\system32\DRIVERS\amdkmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdkmdag.sys
GetUlongPtrFromAddress: unable to read from fffff80003705300

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1593

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 18969

    Key  : Analysis.Init.CPU.mSec
    Value: 734

    Key  : Analysis.Init.Elapsed.mSec
    Value: 37560

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 67

    Key  : WER.OS.Branch
    Value: win7sp1_ldr_escrow

    Key  : WER.OS.Timestamp
    Value: 2021-07-12T17:46:00Z

    Key  : WER.OS.Version
    Value: 7.1.7601.25682


FILE_IN_CAB:  121921-22651-01.dmp

BUGCHECK_CODE:  116

BUGCHECK_P1: fffffa80074d2010

BUGCHECK_P2: fffff880157431c0

BUGCHECK_P3: 0

BUGCHECK_P4: 2

VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT fffffa80074d2010
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT                 ***
***                                                                   ***
*************************************************************************
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.

PROCESS_OBJECT: 0000000000000002

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
fffff880`09f36888 fffff880`07166400     : 00000000`00000116 fffffa80`074d2010 fffff880`157431c0 00000000`00000000 : nt!KeBugCheckEx
fffff880`09f36890 fffff880`0716610a     : fffff880`157431c0 fffffa80`074d2010 fffffa80`11bde010 fffffa80`11bd9010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`09f368d0 fffff880`1560ffef     : fffffa80`074d2010 00000000`00000000 fffffa80`11bde010 fffffa80`11bd9010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`09f36900 fffff880`15639dc9     : 00000000`ffffffff 00000000`00005fca 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`09f369e0 fffff880`1563850f     : 00000000`00000102 00000000`00000004 00000000`00005fca 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`09f36a10 fffff880`1560b306     : ffffffff`ff676980 fffffa80`11bd9010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`09f36ab0 fffff880`156380ce     : 00000000`00000000 fffffa80`0692ed50 00000000`00000080 fffffa80`11bd9010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`09f36bc0 fffff800`037a5dd8     : 00000000`fffffc32 fffff800`0364c180 00000000`00000001 fffffa80`11c12b50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`09f36c00 fffff800`035012c6     : fffff800`0364c180 fffffa80`11c12b50 fffff800`0365c1c0 00000000`00000000 : nt!PspSystemThreadStartup+0x194
fffff880`09f36c40 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


SYMBOL_NAME:  amdkmdag+b21c0

MODULE_NAME: amdkmdag

IMAGE_NAME:  amdkmdag.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_amdkmdag.sys

OS_VERSION:  7.1.7601.25682

BUILDLAB_STR:  win7sp1_ldr_escrow

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

FAILURE_ID_HASH:  {1c94a7e8-453f-c7b9-1484-0a0454a0ee36}

Followup:     MachineOwner
 
Öncelikle size aktarmak istediğim bir bilgi var. Windows 7 escrow sürümünü kullanıyorsunuz. Yani bu nedir? Escrow sürümü, Microsoft'un, insanların Windows 7'yi test etmesi amacı ile çıkarmış olduğu bir ön yapı diyebiliriz. Yani Windows 7 çıkarılmadan önce sunulan bir sürüm. Bence çözüme buradan başlamalı ve eğer mümkünse sisteminizi daha güncel sürümlere güncellemelisiniz. Yine de tercih sizin. Raporlara gelecek olursak, aşağıda paylaşacağım çözüm önerilerini uygulamanızı rica ediyorum.

DDU yazılımı ile temizledikten sonra grafik sürücünüzün en güncel sürümünü kurun.

DDU: DDU ile Sürücü Kaldırma Rehberi

Grafik sürücüsü: https://drivers.amd.com/drivers/radeon-software-adrenalin-2020-21.5.2-win7-64bit-may21.exe

Kod:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80074d2010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880157431c0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------

*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT ***
*** ***
*************************************************************************
Unable to load image \SystemRoot\system32\DRIVERS\amdkmdag.sys, Win32 error 0n2.
*** WARNING: Unable to verify timestamp for amdkmdag.sys
GetUlongPtrFromAddress: unable to read from fffff80003705300.

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 1593.

 Key : Analysis.DebugAnalysisManager
 Value: Create.

 Key : Analysis.Elapsed.mSec
 Value: 18969.

 Key : Analysis.Init.CPU.mSec
 Value: 734.

 Key : Analysis.Init.Elapsed.mSec
 Value: 37560.

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 67.

 Key : WER.OS.Branch
 Value: win7sp1_ldr_escrow.

 Key : WER.OS.Timestamp
 Value: 2021-07-12T17:46:00Z

 Key : WER.OS.Version
 Value: 7.1.7601.25682

FILE_IN_CAB: 121921-22651-01.dmp

BUGCHECK_CODE: 116.

BUGCHECK_P1: fffffa80074d2010.

BUGCHECK_P2: fffff880157431c0.

BUGCHECK_P3: 0

BUGCHECK_P4: 2

VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT fffffa80074d2010.
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT ***
*** ***
*************************************************************************
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.

PROCESS_OBJECT: 0000000000000002.

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System.

STACK_TEXT:
fffff880`09f36888 fffff880`07166400 : 00000000`00000116 fffffa80`074d2010 fffff880`157431c0 00000000`00000000 : nt!KeBugCheckEx
fffff880`09f36890 fffff880`0716610a : fffff880`157431c0 fffffa80`074d2010 fffffa80`11bde010 fffffa80`11bd9010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`09f368d0 fffff880`1560ffef : fffffa80`074d2010 00000000`00000000 fffffa80`11bde010 fffffa80`11bd9010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`09f36900 fffff880`15639dc9 : 00000000`ffffffff 00000000`00005fca 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`09f369e0 fffff880`1563850f : 00000000`00000102 00000000`00000004 00000000`00005fca 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`09f36a10 fffff880`1560b306 : ffffffff`ff676980 fffffa80`11bd9010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`09f36ab0 fffff880`156380ce : 00000000`00000000 fffffa80`0692ed50 00000000`00000080 fffffa80`11bd9010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`09f36bc0 fffff800`037a5dd8 : 00000000`fffffc32 fffff800`0364c180 00000000`00000001 fffffa80`11c12b50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`09f36c00 fffff800`035012c6 : fffff800`0364c180 fffffa80`11c12b50 fffff800`0365c1c0 00000000`00000000 : nt!PspSystemThreadStartup+0x194
fffff880`09f36c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

SYMBOL_NAME: amdkmdag+b21c0

MODULE_NAME: amdkmdag.

IMAGE_NAME: amdkmdag.sys

STACK_COMMAND: .cxr; .ecxr ; kb.

FAILURE_BUCKET_ID: 0x116_IMAGE_amdkmdag.sys

OS_VERSION: 7.1.7601.25682

BUILDLAB_STR: win7sp1_ldr_escrow.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 7

FAILURE_ID_HASH: {1c94a7e8-453f-c7b9-1484-0a0454a0ee36}

Followup: MachineOwner

Bahsettiğiniz gibi en güncel sürümünü kurdum fakat yine aynı herhangi bir değişiklik yok maalesef ve ayrıyeten eski sürümlerinin birçoğunuda kurdum hepsinde aynı durumu yaşıyorum sanırım işe işletim sistemimi değiştirmekle başlamalıyım şimdi önerdiğiniz bu adımı uygulayacağım.
 

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