i7 9750H GTX 1650 mavi ekran hatası

İşletim sistemi
Windows 11
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17 Eylül 2020
Mesajlar
9.728
Makaleler
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Daha fazla  
Cinsiyet
Diğer
SSD veya HDD modeli
Samsung 860 EVO
Ekran kartı
GTX 1650 Mobile
İşlemci
i7 9750H
Merhaba. Bugün ekran kartı sürücümü kaldırmadan önce güvenli moda girerken ve kaldırdıktan sonra restart atarken mavi ekran aldım. Hata kodlarından birinde iastoravc.sys hatası vardı. Yardımlarınızı beklerim.
Minidump: MediaFire
 
Tarihe göre sırala Puana göre sırala
Rich (BB code): 
    Timestamp:        Thu Sep  5 15:07:32 2019 (5D70FA84)
    CheckSum:         000E2281
    ImageSize:        00115000
    File version:     15.44.0.1015
    Product version:  15.44.0.1015
    File flags:       8 (Mask 3F) Private
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Intel Corporation
        ProductName:      Intel(R) Rapid Storage Technology driver (inbox)
        InternalName:     iaStorAVC.sys
        OriginalFilename: iaStorAVC.sys
        ProductVersion:   15.44.0.1015
        FileVersion:      15.44.0.1015
        PrivateBuild:    
        SpecialBuild:    
        FileDescription:  Intel(R) Rapid Storage Technology driver (inbox) - x64
        LegalCopyright:   Copyright (C), Intel Corporation. All rights reserved.
        LegalTrademarks:
        Comments:         -x64


Intel(R) Rapid Storage Technology sürücüsünü güncellemeniz gerekiyor. IRST güncelleme olarak da aratabilirsiniz.

www.intel.com

How to Check What Version of the Intel® Rapid Storage Technology...

Detailed instructions on how to check the version of the Intel® RST driver on your system.
www.intel.com www.intel.com
İntelin bu makalesi yardımcı olacaktır.
 
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Rich (BB code): 
kd> !thread
THREAD ffffa90344bb4580  Cid 0004.3528  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor a
Not impersonating
GetUlongFromAddress: unable to read from fffff8076c40be4c
Owning Process            ffffa903164fc040       Image:         System
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      38947404       Ticks: 1
Context Switch Count      24             IdealProcessor: 0             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address NetAdapterCx!ExecutionContext::Thread (0xfffff807a1b38630)
Stack Init ffffbc8fe914fb70 Current ffffbc8fe914f270
Base ffffbc8fe9150000 Limit ffffbc8fe9149000 Call 0000000000000000
Priority 10 BasePriority 10 PriorityDecrement 0 IoPriority 2 PagePriority 5
Child-SP          RetAddr               : Args to Child                                                           : Call Site
ffffbc8f`b9f171e8 fffff807`6bc2c4e9     : 00000000`0000000a 00000000`0000004a 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffbc8f`b9f171f0 fffff807`6bc27a34     : 00000000`00000000 00000000`00000000 00000000`00000000 ffffa903`1b3d5328 : nt!KiBugCheckDispatch+0x69
ffffbc8f`b9f17330 fffff807`6d7de85e     : fffff807`6d7e09d8 ffffa903`3c683868 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x474 (TrapFrame @ ffffbc8f`b9f17330)
ffffbc8f`b9f174c8 fffff807`6d7e09d8     : ffffa903`3c683868 00000000`00000000 00000000`00000000 00000000`00000000 : iaStorAVC!SubmissionQueue::push+0x1a
ffffbc8f`b9f174d0 fffff807`6d7e37c0     : ffffa903`190f0000 ffffa903`3c683860 ffffbc8f`b9f17620 ffffa903`3c683868 : iaStorAVC!NvmePort::submitAerRequestToAdminQueue+0x5c
ffffbc8f`b9f17520 fffff807`6d7e38ff     : 00000000`00000000 ffffbc8f`b9f17838 00000000`00000001 00000000`00400a02 : iaStorAVC!AsyncEventManager::addAerRequest+0x160
ffffbc8f`b9f17790 fffff807`6ba7148c     : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000002 : iaStorAVC!AsyncEventManager::addAerRequests+0x1b
ffffbc8f`b9f177c0 fffff807`6ba72741     : 00000000`00000020 ffffbc8f`b9f17e00 fffff780`00000014 00000000`01623046 : nt!KiExecuteAllDpcs+0x42c
ffffbc8f`b9f17d00 fffff807`6bc20135     : afafafaf`afafafaf 00000000`00000000 ffffe781`2d651180 000056fc`e099a5c8 : nt!KiRetireDpcList+0x1b1
ffffbc8f`b9f17fb0 fffff807`6bc200df     : ffffbc8f`e914f6a9 fffff807`6ba609d5 ffffbd75`7b7bf822 00000000`00000000 : nt!KxSwapStacksAndRetireDpcList+0x5 (TrapFrame @ ffffbc8f`b9f17e70)
ffffbc8f`e914f610 fffff807`6ba609d5     : ffffbd75`7b7bf822 00000000`00000000 000056fc`ae00d518 ffffbc8f`e914f770 : nt!KiPlatformSwapStacksAndCallReturn
ffffbc8f`e914f620 fffff807`6bc1f520     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterrupt+0xd5
ffffbc8f`e914f710 fffff807`6ba6afad     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDpcInterrupt+0x350 (TrapFrame @ ffffbc8f`e914f710)
ffffbc8f`e914f8a0 fffff807`6d0c1152     : ffffa903`1f665a30 fffff807`6d0c1085 fffff807`a1ac1910 fffff807`a1ab54ba : nt!KeReleaseSpinLock+0x2d
(Inline Function) --------`--------     : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!MxLockNoDynam::Release+0x14 (Inline Function @ fffff807`6d0c1152) [minkernel\wdf\framework\shared\inc\primitives\km\MxLockKm.h @ 87]
(Inline Function) --------`--------     : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!FxSpinLock::ReleaseLock+0x26 (Inline Function @ fffff807`6d0c1152) [minkernel\wdf\framework\shared\support\fxspinlock.cpp @ 143]
ffffbc8f`e914f8d0 fffff807`a1ab331e     : ffffa903`1f52a030 ffffa903`1f665a30 000056fc`ae00d518 fffff807`a1ac1910 : Wdf01000!imp_WdfSpinLockRelease+0x82 [minkernel\wdf\framework\shared\support\fxspinlockapi.cpp @ 180]
ffffbc8f`e914f920 fffff807`a1afe64d     : 00000000`00000001 00000000`00040286 ffffbc8f`e914f998 00000000`00000018 : rtcx21x64!EvtTxQueueCancel+0x15e
(Inline Function) --------`--------     : --------`-------- --------`-------- --------`-------- --------`-------- : NetAdapterCx!NxQueue::Cancel+0x19 (Inline Function @ fffff807`a1afe64d) [minio\netcx\adapter\nxqueue.cpp @ 492]
ffffbc8f`e914f970 fffff807`a1b0f1b6     : 00000000`0000063c fffff807`6def7400 ffffbc8f`bfbe7798 ffffa903`2f84e9d8 : NetAdapterCx!NetClientQueueCancel+0x1d [minio\netcx\adapter\nxqueue.cpp @ 95]
ffffbc8f`e914f9a0 fffff807`a1b181fb     : fffff807`00000000 ffffa903`2f84e520 ffffa903`2f84e520 ffffa903`2e8456c0 : NetAdapterCx!Queue::EcTaskCancel+0x16 [minio\netcx\translator\queue.cpp @ 15]
ffffbc8f`e914f9d0 fffff807`a1b188b2     : 00000000`00000003 00000000`00000080 fffff780`00000014 ffffa903`2f84e520 : NetAdapterCx!ExecutionContext::ProcessTaskQueue+0x83 [minio\netcx\ec\lib\executioncontext.cpp @ 801]
ffffbc8f`e914fa00 fffff807`a1b187e7     : 00000000`00000003 00000000`00000080 fffff807`6def7400 fffff780`00000014 : NetAdapterCx!ExecutionContext::RunLockHeld+0x9e [minio\netcx\ec\lib\executioncontext.cpp @ 1079]
ffffbc8f`e914fa40 fffff807`a1b18101     : ffffa903`2f84e520 ffffa903`2f84e520 00000000`00000000 00000410`000012fe : NetAdapterCx!ExecutionContext::RunLockNotHeld+0x3b [minio\netcx\ec\lib\executioncontext.cpp @ 1010]
ffffbc8f`e914fa80 fffff807`a1b38639     : ffffa903`44bb4580 fffff807`a1b38630 00000000`0000063c ffffa903`44bb4580 : NetAdapterCx!ExecutionContext::WorkerThreadRoutine+0x65 [minio\netcx\ec\lib\executioncontext.cpp @ 762]
ffffbc8f`e914fac0 fffff807`6bb07167     : ffffa903`44bb4580 fffff807`a1b38630 ffffa903`2f84e520 a4df30ba`fb611600 : NetAdapterCx!ExecutionContext::Thread+0x9 [minio\netcx\ec\lib\executioncontext.cpp @ 737]
ffffbc8f`e914faf0 fffff807`6bc1bb94     : ffffe781`2d051180 ffffa903`44bb4580 fffff807`6bb07110 980a7529`0bfb3e0e : nt!PspSystemThreadStartup+0x57
ffffbc8f`e914fb40 00000000`00000000     : ffffbc8f`e9150000 ffffbc8f`e9149000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


Rich (BB code): 
kd> .trap ffffbc8f`b9f17330
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffa903197f5210 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffa9033c683868 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8076d7de85e rsp=ffffbc8fb9f174c8 rbp=ffffa9031a9e1008
 r8=ffffbc8fb9f17520  r9=0000000000000000 r10=fffff8076ba8f0e0
r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
iaStorAVC!SubmissionQueue::push+0x1a:
fffff807`6d7de85e 440fb7514a      movzx   r10d,word ptr [rcx+4Ah] ds:00000000`0000004a=????


Rich (BB code): 
*** WARNING: Unable to verify timestamp for parsecudeaudio.sys
Rich (BB code): 
kd> lmvm parsecudeaudio
Browse full module list
start             end                 module name
fffff805`66db0000 fffff805`66ddb000   parsecudeaudio T (no symbols)           
    Loaded symbol image file: parsecudeaudio.sys
Image path: \SystemRoot\System32\drivers\parsecudeaudio.sys
Image name: parsecudeaudio.sys
Browse all global symbols  functions  data
    Timestamp:        Wed May 24 03:09:45 2023 (646D55C9)
    CheckSum:         00037832
ImageSize:        0002B000
Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:

Parsec uygulamasının ne ile ilgili olduğunu pek anlayamadım açıkçası. Parsec'e ait bir uygulama var ama asıl mevzunun ses sürücülerinde olduğunu düşünüyorum. Parsec uygulaması varsa kaldır ve ses sürücülerini güncelle.

* https://forumcontent.paradoxplaza.com/public/1013995/DxDiag.txt

Mesela bu DxDiag dosyasında kamera ile alakalı bir sürücü olarak gözüküyor. Bknz;
Rich (BB code): 
Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: Integrated Webcam
               Category: Camera
           SymbolicLink: \\?\usb#vid_0bda&pid_5538&mi_00#6&88b1a1&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
               Location: Front
               Rotation: 0
      SensorOrientation: 0
           Manufacturer: Microsoft
             HardwareID: USB\VID_0BDA&PID_5538&REV_8179&MI_00,USB\VID_0BDA&PID_5538&MI_00
             DriverDesc: USB Video Device
         DriverProvider: Microsoft
          DriverVersion: 10.0.22621.608
      DriverDateEnglish: 6/21/2006 00:00:00
    DriverDateLocalized: 6/21/2006 12:00:00 AM
                Service: usbvideo
                  Class: Camera
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: Integrated Webcam
                 Parent: USB\VID_0BDA&PID_5538\200901010001
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: WdmCompanionFilter
                  Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\parsecudeaudio,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: n/a
          SensorGroupID: n/a
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: True
              DMFTChain: n/a
 EnableDshowRedirection: True
     FrameServerEnabled: n/a
        AnalogProviders: n/a
         MSXUCapability: n/a
             ProfileIDs: n/a

* 2023 Beelink SER7 (780M) [R7K,8C,H] + RTX 4090 @ 32Gbps-USB4...

Burda da parsec uygulamasının silinip yüklendiğinde sonuç verdiği yazılmış.

so I uninstalled my parsec app, restarted the pc and it worked.

Diğer bir şey ise internet sürücülerin;
Rich (BB code): 
0f ffffbc8fe914f920 fffff807a1afe64d rtcx21x64!EvtTxQueueCancel+15e
    Parameter[0] = ffffa9031f3c16b0
    Parameter[1] = (unknown)       
    Parameter[2] = (unknown)       
    Parameter[3] = (unknown)       
10 ffffbc8fe914f970 fffff807a1b0f1b6 NetAdapterCx!NetClientQueueCancel+1d
    Parameter[0] = (unknown)       
    Parameter[1] = (unknown)       
    Parameter[2] = (unknown)       
    Parameter[3] = (unknown)       
11 ffffbc8fe914f9a0 fffff807a1b181fb NetAdapterCx!Queue::EcTaskCancel+16
    Parameter[0] = (unknown)       
    Parameter[1] = (unknown)       
    Parameter[2] = (unknown)       
    Parameter[3] = (unknown)       
12 ffffbc8fe914f9d0 fffff807a1b188b2 NetAdapterCx!ExecutionContext::ProcessTaskQueue+83
    Parameter[0] = ffffa9032f84e520
    Parameter[1] = ffffbc8fe914fa60
    Parameter[2] = (unknown)       
    Parameter[3] = (unknown)       
13 ffffbc8fe914fa00 fffff807a1b187e7 NetAdapterCx!ExecutionContext::RunLockHeld+9e
    Parameter[0] = ffffa9032f84e520
    Parameter[1] = ffffbc8fe914fa60
    Parameter[2] = 0000000000000003
    Parameter[3] = (unknown)       
14 ffffbc8fe914fa40 fffff807a1b18101 NetAdapterCx!ExecutionContext::RunLockNotHeld+3b
    Parameter[0] = ffffa9032f84e520
    Parameter[1] = 0000000000000003
    Parameter[2] = 0000000000000000
    Parameter[3] = 0000000000000000
15 ffffbc8fe914fa80 fffff807a1b38639 NetAdapterCx!ExecutionContext::WorkerThreadRoutine+65
    Parameter[0] = ffffa9032f84e520
    Parameter[1] = (unknown)       
    Parameter[2] = (unknown)       
    Parameter[3] = (unknown)       
16 ffffbc8fe914fac0 fffff8076bb07167 NetAdapterCx!ExecutionContext::Thread+9
    Parameter[0] = (unknown)       
    Parameter[1] = (unknown)       
    Parameter[2] = (unknown)       
    Parameter[3] = (unknown)

Rich (BB code): 
10: kd> lmvm rtcx21x64
Browse full module list
start             end                 module name
fffff807`a1a50000 fffff807`a1ad8000   rtcx21x64   (pdb symbols)          C:\ProgramData\dbg\sym\rtcx21x64.pdb\304D83AE7601452DA3F4A3C52D26DF351\rtcx21x64.pdb
    Loaded symbol image file: rtcx21x64.sys
    Mapped memory image file: C:\ProgramData\dbg\sym\rtcx21x64.sys\615AA51C88000\rtcx21x64.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\rtcx21x64.inf_amd64_516e5c9b75c49dc2\rtcx21x64.sys
    Image name: rtcx21x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Oct  4 09:54:20 2021 (615AA51C)
    CheckSum:         0008BAF4
    ImageSize:        00088000
    File version:     1.0.0.14
    Product version:  10.0.10011.16384
    File flags:       8 (Mask 3F) Private
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0000.04b0
    Information from resource tables:
        CompanyName:      Realtek                                       
        ProductName:      Realtek PCIe Adapter                                       
        InternalName:     rtcx21x64.sys
        OriginalFilename: rtcx21x64.sys
        ProductVersion:   1.0.0.14
        FileVersion:      1.0.0.14
        FileDescription:  Realtek NetAdapter Driver                                       
        LegalCopyright:   Copyright (C) 2021 Realtek Semiconductor Corporation. All Rights Reserved.

Realtek internet sürücün çok eski kalmış. Onu da güncellersin.
 
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