Çözüm değil ama mail attığımda şöyle bir cevap geldi:
Thanks for reaching out and apologies for the trouble!
Just to give you a heads-up, this issue is currently a known issue that is on our team's radar, and I want to reassure you that our team investigating this further and working on a fix.
Please note that our support team does not have an ETA for when a solution will be available, and we won't be able to offer an update or provide the progress and status for this specific bug.
I'm so sorry that we don't have an immediate solution for you, but if you have any other questions related to our app in the meantime, please let me know here.
Best,
Norymay