Çözüldü Kişisel Bilgisayarınızda bir sorunla karşılaştı Hatası

Bu konu çözüldü olarak işaretlenmiştir. Çözülmediğini düşünüyorsanız konuyu rapor edebilirsiniz.

ktnogzkan

Hectopat
Katılım
10 Şubat 2020
Mesajlar
74
CS:GO'dan quit çektikten sonra bu hatayı aldım. 1 haftalık laptop daha yeni. Neden olduğunu bilmiyorum. Sadece 1 kere aldım bunu, bir daha olmadı.
 
Son düzenleyen: Moderatör:
Çözüm
Temiz kurulum yap, kurulumdan sonra Lenovo ve Logitech yazılımlarını kurma.
Kod:
CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffcb046a93b0c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  81LK

SYSTEM_SKU:  LENOVO_MT_81LK_BU_idea_FM_IdeaPad L340-15IRH Gaming

SYSTEM_VERSION:  IdeaPad L340-15IRH Gaming

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  BGCN28WW

BIOS_DATE:  12/27/2019

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  LNVNB161216

BASEBOARD_VERSION:  SDK0J40700 WIN

DUMP_TYPE:  2

BUGCHECK_P1: ffffcb046a93b0c0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  csrss.exe

CRITICAL_PROCESS:  csrss.exe

EXCEPTION_CODE: (Win32) 0x6ae7b080 (1793568896) - <Unable to get error code text>

ERROR_CODE: (NTSTATUS) 0x6ae7b080 - <Unable to get error code text>

CRITICAL_PROCESS_REPORTGUID:  {d4e6e752-c29e-434e-bde9-a33786e911a9}

IMAGE_NAME:  unknown

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: unknown

FAULTING_MODULE: 0000000000000000

CPU_COUNT: 8

CPU_MHZ: 960

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0xEF

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-15-2020 14:04:51.0622

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff8011bacb1e9 to fffff8011b3c1510

STACK_TEXT: 
fffffd85`475df838 fffff801`1bacb1e9 : 00000000`000000ef ffffcb04`6a93b0c0 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffffd85`475df840 fffff801`1b9c7893 : ffffcb04`6a93b0c0 fffff801`1b29c769 ffffcb04`6a93b0c0 fffff801`1b29c8c0 : nt!PspCatchCriticalBreak+0x115
fffffd85`475df8e0 fffff801`1b83a190 : ffffcb04`00000000 00000000`00000000 ffffcb04`6a93b0c0 ffffcb04`6a93b0c0 : nt!PspTerminateAllThreads+0x175cbf
fffffd85`475df950 fffff801`1b839f79 : ffffffff`ffffffff fffffd85`475dfa80 ffffcb04`6a93b0c0 fffffd85`475df901 : nt!PspTerminateProcess+0xe0
fffffd85`475df990 fffff801`1b3d2e15 : ffffcb04`0000037c ffffcb04`6ae7b080 ffffcb04`6a93b0c0 00000000`00000000 : nt!NtTerminateProcess+0xa9
fffffd85`475dfa00 00007ffd`f1b5c644 : 00007ffd`ee978301 00000000`00000000 00007ffd`00000002 ffffffff`ee1e5d00 : nt!KiSystemServiceCopyEnd+0x25
000000d2`e95bdb28 00007ffd`ee978301 : 00000000`00000000 00007ffd`00000002 ffffffff`ee1e5d00 00000000`00000944 : 0x00007ffd`f1b5c644
000000d2`e95bdb30 00000000`00000000 : 00007ffd`00000002 ffffffff`ee1e5d00 00000000`00000944 00000000`00000004 : 0x00007ffd`ee978301


THREAD_SHA1_HASH_MOD_FUNC:  042a2b51772309c39e12d732cc93cacf0af3064e

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  6e0213599e23e09c46867d6881010b5ca39fe0bd

THREAD_SHA1_HASH_MOD:  ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693

FOLLOWUP_NAME:  MachineOwner

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_6ae7b080_unknown!_IMAGE_unknown

BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_6ae7b080_unknown!_IMAGE_unknown

PRIMARY_PROBLEM_CLASS:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_6ae7b080_unknown!_IMAGE_unknown

TARGET_TIME:  2020-02-15T10:44:34.000Z

OSBUILD:  18362

OSSERVICEPACK:  657

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2005-04-23 04:40:32

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  e00

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xef_csrss.exe_bugcheck_critical_process_6ae7b080_unknown!_image_unknown

FAILURE_ID_HASH:  {d2c67c60-b59e-741e-bba8-186221bf7dbe}

Followup:     MachineOwner
---------
 
Bende orijinal olmayan Win10 ve kayıt defteri bozulmasından dolayı yapıyordu, bir tanıdığımın bilgisayarında ise aynı sorun yanlış sürücü yüklediği için olmuştu. Yani bu sebeplerden ötürü olabilir ama önce yukarıda verilen linkten log paylaşın bakalım. Donanımsal sorun yoksa sıkıntı da yoktur.
 
Yandex Disk'e yüklerken bu dosyayı açma izniniz yok diyor nasıl yükleyebilirim minidumpı?

Bende orijinal olmayan Win10 ve kayıt defteri bozulmasından dolayı yapıyordu, bir tanıdığımın bilgisayarında ise aynı sorun yanlış sürücü yüklediği için olmuştu. Yani bu sebeplerden ötürü olabilir ama önce yukarıda verilen linkten log paylaşın bakalım. Donanımsal sorun yoksa sıkıntı da yoktur.

Orjinal Windows Lenovo L340 direkt kendinden Windows'lu geliyor.
 
Son düzenleyen: Moderatör:
BIOS altından sanallaştırma veya Windows altından sanal bellek açıksa kapat.

Değilse de BIOS Exit kısmından Load Defaults yap kaydet çık.

Komut satırını(CMD) yönetici olarak başlatın "sfc /scannow" yazın işlemi başlatın, işlem bitince bilgisayarı yeniden başlatın.

Logitech araçlarını geçici bir süre kaldır.

HDTune ile Error Scan Health sonuçları paylaş.
Kod:
CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffc687172110c0, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  81LK

SYSTEM_SKU:  LENOVO_MT_81LK_BU_idea_FM_IdeaPad L340-15IRH Gaming

SYSTEM_VERSION:  IdeaPad L340-15IRH Gaming

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  BGCN28WW

BIOS_DATE:  12/27/2019

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  LNVNB161216

BASEBOARD_VERSION:  SDK0J40700 WIN

DUMP_TYPE:  2

BUGCHECK_P1: ffffc687172110c0

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  csrss.exe

CRITICAL_PROCESS:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0x1f8c4080 - <Unable to get error code text>

ERROR_CODE: (NTSTATUS) 0x1f8c4080 - <Unable to get error code text>

CRITICAL_PROCESS_REPORTGUID:  {756c4292-69bb-4d0d-9876-2939483a8d9c}

IMAGE_NAME:  ntdll.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: ntdll

FAULTING_MODULE: 0000000000000000

CPU_COUNT: 8

CPU_MHZ: 960

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0xEF

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-11-2020 12:14:04.0281

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff8072e6cae89 to fffff8072dfc14e0

STACK_TEXT: 
ffffed8d`b555f838 fffff807`2e6cae89 : 00000000`000000ef ffffc687`172110c0 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffed8d`b555f840 fffff807`2e5c75c1 : ffffc687`172110c0 fffff807`2de9c769 ffffc687`172110c0 fffff807`2de9c8c0 : nt!PspCatchCriticalBreak+0x115
ffffed8d`b555f8e0 fffff807`2e439fc0 : ffffc687`00000000 00000000`00000000 ffffc687`172110c0 ffffc687`172110c0 : nt!PspTerminateAllThreads+0x175e3d
ffffed8d`b555f950 fffff807`2e439da9 : ffffffff`ffffffff ffffed8d`b555fa80 ffffc687`172110c0 ffffed8d`b555f901 : nt!PspTerminateProcess+0xe0
ffffed8d`b555f990 fffff807`2dfd2d15 : ffffc687`0000480c ffffc687`1f8c4080 ffffc687`172110c0 00000000`00000000 : nt!NtTerminateProcess+0xa9
ffffed8d`b555fa00 00007ffb`c3d9c644 : 00007ffb`c0bb8301 00000000`00000000 000000c0`aa46dfe8 ffffffff`ee1e5d00 : nt!KiSystemServiceCopyEnd+0x25
000000c0`aa46dee8 00007ffb`c0bb8301 : 00000000`00000000 000000c0`aa46dfe8 ffffffff`ee1e5d00 00000000`00000b94 : 0x00007ffb`c3d9c644
000000c0`aa46def0 00000000`00000000 : 000000c0`aa46dfe8 ffffffff`ee1e5d00 00000000`00000b94 0000020c`d341fb1c : 0x00007ffb`c0bb8301


THREAD_SHA1_HASH_MOD_FUNC:  042a2b51772309c39e12d732cc93cacf0af3064e

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  1a4815ae145169efb197bcf2f95a4b75c1137497

THREAD_SHA1_HASH_MOD:  ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693

FOLLOWUP_NAME:  MachineOwner

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_1f8c4080_ntdll.dll!NtWriteVirtualMemory_IMAGE_ntdll.dll

BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_1f8c4080_ntdll.dll!NtWriteVirtualMemory_IMAGE_ntdll.dll

PRIMARY_PROBLEM_CLASS:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_1f8c4080_ntdll.dll!NtWriteVirtualMemory_IMAGE_ntdll.dll

TARGET_TIME:  2020-02-10T00:11:47.000Z

OSBUILD:  18362

OSSERVICEPACK:  628

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1991-11-30 08:21:39

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  1b32

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xef_csrss.exe_bugcheck_critical_process_1f8c4080_ntdll.dll!ntwritevirtualmemory_image_ntdll.dll

FAILURE_ID_HASH:  {f5a665fe-feda-031f-ea23-8e5639bd2445}

Followup:     MachineOwner
---------
 
Health bölümü boş gözüküyor. Onu nasıl görüntüleye bilirim ?
 

Dosya Ekleri

  • Adsız.png
    Adsız.png
    671,6 KB · Görüntüleme: 33
Son düzenleyen: Moderatör:
Uyarı! Bu konu 6 yıl önce açıldı.
Muhtemelen daha fazla tartışma gerekli değildir ki bu durumda yeni bir konu başlatmayı öneririz. Eğer yine de cevabınızın gerekli olduğunu düşünüyorsanız buna rağmen cevap verebilirsiniz.

Technopat Haberler

Yeni konular

Geri
Yukarı