Lenovo Thinkpad L460 Mavi ekran hataları

ersinaksoy61

Centipat
Katılım
1 Nisan 2020
Mesajlar
4
Merhabalar,

Kullanmakta olduğum Thinkpad Lenovo L460 laptopda sürekli mavi ekran sorunlarıyla karşılaşmaktayım. DMP dosyalarını aşağıda paylaşıyorum. Yaptığım işlemleri de ayrıca paylaşıyorum;

DMP Dosyaları

-Lenovo System Update ile tüm güncellemeler yapıldı. ( BIOS & chipset dahil )
-Tüm Windows güncellemeleri yapıldı.
-Checkdisk yapıldı.
-Mem test yapıldı.

Aldığım mavi ekran hataları;

-CLOCK_WATCHDOG_TIMEOUT.
-Kernel Security check faılure.

Destekleriniz için çok teşekkürler,

Saygılarımla,
Ersin.
 
Son düzenleyen: Moderatör:
BIOS güncel demişsiniz fakat ben daha güncelini buldum.

Lenovo uygulamalarını kaldırın.
Güç ve Uyku ayarlarını varsayılan ayarlara döndürün.
FortiClient kaldırın.
Herhangi bir ThrottleStop yazılımı varsa kaldırın.

Kod:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffffb781554f1000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff804599e1ade, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for FortiShield.sys

Could not read faulting driver name

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  20Q5001YTX

SYSTEM_SKU:  LENOVO_MT_20Q5_BU_SMB_FM_ThinkPad L490

SYSTEM_VERSION:  ThinkPad L490

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  R0ZET37W (1.15 )

BIOS_DATE:  12/11/2019

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  20Q5001YTX

BASEBOARD_VERSION:  SDK0J40697 WIN

DUMP_TYPE:  2

BUGCHECK_P1: ffffb781554f1000

BUGCHECK_P2: 0

BUGCHECK_P3: fffff804599e1ade

BUGCHECK_P4: 2

READ_ADDRESS: fffff804517733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffb781554f1000

FAULTING_IP:
FortiShield+1ade
fffff804`599e1ade 66f2af          repne scas word ptr [rdi]

MM_INTERNAL_CODE:  2

CPU_COUNT: 8

CPU_MHZ: 708

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: c

CPU_MICROCODE: 6,8e,c,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  ibmpmsvc.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-7KGVC4E

ANALYSIS_SESSION_TIME:  04-01-2020 20:58:10.0187

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

TRAP_FRAME:  ffffc90138517270 -- (.trap 0xffffc90138517270)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffffffffff8d7
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff804599e1ade rsp=ffffc90138517400 rbp=ffffffffffffffff
r8=ffffc90138517370  r9=0000000000000000 r10=00000000826c7dde
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
FortiShield+0x1ade:
fffff804`599e1ade 66f2af          repne scas word ptr [rdi]
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8045142dd34 to fffff804513c2380

STACK_TEXT:
ffffc901`38516fc8 fffff804`5142dd34 : 00000000`00000050 ffffb781`554f1000 00000000`00000000 ffffc901`38517270 : nt!KeBugCheckEx
ffffc901`38516fd0 fffff804`512c91bf : ffffc901`38517108 00000000`00000000 00000000`00000000 ffffb781`554f1000 : nt!MiSystemFault+0x195c84
ffffc901`385170d0 fffff804`513d0420 : ffffc901`38517320 00000000`00000008 00000000`00000000 fffff804`599e5985 : nt!MmAccessFault+0x34f
ffffc901`38517270 fffff804`599e1ade : ffffb781`554f01b0 00000000`00000000 ffffb781`554f01b0 ffffc901`38517440 : nt!KiPageFault+0x360
ffffc901`38517400 ffffb781`554f01b0 : 00000000`00000000 ffffb781`554f01b0 ffffc901`38517440 00000000`d7910800 : FortiShield+0x1ade
ffffc901`38517408 00000000`00000000 : ffffb781`554f01b0 ffffc901`38517440 00000000`d7910800 fffff804`00000068 : 0xffffb781`554f01b0


THREAD_SHA1_HASH_MOD_FUNC:  c5dae3d2cc7e66343dcfde5f9f1433886a1590f0

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  5d008572b73674a4a3a5cbb647fc2ea08fb90579

THREAD_SHA1_HASH_MOD:  3ccbbd4513c0c0fcc583927b48c62c8983796988

FOLLOWUP_IP:
FortiShield+1ade
fffff804`599e1ade 66f2af          repne scas word ptr [rdi]

FAULT_INSTR_CODE:  48aff266

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  FortiShield+1ade

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: FortiShield

IMAGE_NAME:  FortiShield.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5a9f1d5c

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  1ade

FAILURE_BUCKET_ID:  AV_R_INVALID_FortiShield!unknown_function

BUCKET_ID:  AV_R_INVALID_FortiShield!unknown_function

PRIMARY_PROBLEM_CLASS:  AV_R_INVALID_FortiShield!unknown_function

TARGET_TIME:  2020-03-24T07:48:48.000Z

OSBUILD:  18362

OSSERVICEPACK:  720

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  363d

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_r_invalid_fortishield!unknown_function

FAILURE_ID_HASH:  {b4c5f6a9-e081-bdbc-01a0-f46879a1ee6a}

Followup:     MachineOwner
---------
CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000018, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: ffffd40133440180, The PRCB address of the hung processor.
Arg4: 0000000000000007, The index of the hung processor.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  20Q5001YTX

SYSTEM_SKU:  LENOVO_MT_20Q5_BU_SMB_FM_ThinkPad L490

SYSTEM_VERSION:  ThinkPad L490

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  R0ZET37W (1.15 )

BIOS_DATE:  12/11/2019

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  20Q5001YTX

BASEBOARD_VERSION:  SDK0J40697 WIN

DUMP_TYPE:  2

BUGCHECK_P1: 18

BUGCHECK_P2: 0

BUGCHECK_P3: ffffd40133440180

BUGCHECK_P4: 7

FAULTING_PROCESSOR: 7

BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD

FAULTING_THREAD:  ffffd40133451240

CPU_COUNT: 8

CPU_MHZ: 708

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: c

CPU_MICROCODE: 6,8e,c,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  d

ANALYSIS_SESSION_HOST:  DESKTOP-7KGVC4E

ANALYSIS_SESSION_TIME:  04-01-2020 20:58:12.0743

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff80537e3d7a0 to fffff80537dc2380

STACK_TEXT:
ffffd401`33298b08 fffff805`37e3d7a0 : 00000000`00000101 00000000`00000018 00000000`00000000 ffffd401`33440180 : nt!KeBugCheckEx
ffffd401`33298b10 fffff805`37cb8e3c : fffff780`00000320 ffffd401`33240180 00000000`00664704 00000000`00664704 : nt!KeAccumulateTicks+0x181520
ffffd401`33298b70 fffff805`37b5e4b7 : ffff8581`c30e01b0 ffff998d`1525f3c0 ffff998d`1525f440 00000000`0000000c : nt!KeClockInterruptNotify+0x98c
ffffd401`33298f30 fffff805`37c2cc75 : 000000f3`d945da19 ffff8581`c10d1600 ffff8581`c10d16b0 ffffe755`f811cead : hal!HalpTimerClockInterrupt+0xf7
ffffd401`33298f60 fffff805`37dc3e1a : ffff998d`1525f440 ffff8581`c10d1600 00000000`0000000c ffff8581`c10d1600 : nt!KiCallInterruptServiceRoutine+0xa5
ffffd401`33298fb0 fffff805`37dc4387 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffff998d`1525f3c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37


STACK_COMMAND:  .thread 0xffffd40133451240 ; kb

THREAD_SHA1_HASH_MOD_FUNC:  5e958d63ed6cce864bfe4c595207e0e484aa7e7c

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ff37374c50e05148261a8205377fb6d397a79d80

THREAD_SHA1_HASH_MOD:  e2266a530ca7fbace00cfa9add8dc0ac4504d759

FOLLOWUP_IP:
nt!KeAccumulateTicks+181520
fffff805`37e3d7a0 cc              int     3

FAULT_INSTR_CODE:  cb8b48cc

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KeAccumulateTicks+181520

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.18362.720

BUCKET_ID_FUNC_OFFSET:  181520

FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD_nt!KeAccumulateTicks

BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD_nt!KeAccumulateTicks

PRIMARY_PROBLEM_CLASS:  CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD_nt!KeAccumulateTicks

TARGET_TIME:  2020-03-25T12:55:06.000Z

OSBUILD:  18362

OSSERVICEPACK:  720

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  3509

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:clock_watchdog_timeout_idle_thread_nt!keaccumulateticks

FAILURE_ID_HASH:  {258f356e-b219-deec-be32-7461c52c1aae}

Followup:     MachineOwner
---------
DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: fffff80550373358, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding the cumulative timeout
Arg4: 0000000000000000

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  20Q5001YTX

SYSTEM_SKU:  LENOVO_MT_20Q5_BU_SMB_FM_ThinkPad L490

SYSTEM_VERSION:  ThinkPad L490

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  R0ZET37W (1.15 )

BIOS_DATE:  12/11/2019

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  20Q5001YTX

BASEBOARD_VERSION:  SDK0J40697 WIN

DUMP_TYPE:  2

BUGCHECK_P1: 1

BUGCHECK_P2: 1e00

BUGCHECK_P3: fffff80550373358

BUGCHECK_P4: 0

DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

CPU_COUNT: 8

CPU_MHZ: 708

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: c

CPU_MICROCODE: 6,8e,c,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x133

PROCESS_NAME:  Dropbox.exe

CURRENT_IRQL:  d

ANALYSIS_SESSION_HOST:  DESKTOP-7KGVC4E

ANALYSIS_SESSION_TIME:  04-01-2020 20:58:16.0800

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8055003d8b1 to fffff8054ffc2380

STACK_TEXT:
ffffbf80`db676b08 fffff805`5003d8b1 : 00000000`00000133 00000000`00000001 00000000`00001e00 fffff805`50373358 : nt!KeBugCheckEx
ffffbf80`db676b10 fffff805`4feb90b7 : 0000ea50`b015d64a ffffbf80`db6f9180 00000000`00000286 ffffaa8a`cdf9f980 : nt!KeAccumulateTicks+0x181631
ffffbf80`db676b70 fffff805`4fd601e1 : 00000000`00000000 ffffd684`722cff00 ffffaa8a`cdf9fa00 ffffd684`722cffb0 : nt!KeClockInterruptNotify+0xc07
ffffbf80`db676f30 fffff805`4fe2cc75 : ffffd684`722cff00 00000000`00000000 00000000`00000000 ffff9399`f8c36bb8 : hal!HalpTimerClockIpiRoutine+0x21
ffffbf80`db676f60 fffff805`4ffc3e1a : ffffaa8a`cdf9fa00 ffffd684`722cff00 ffffd684`7d15f1c0 ffffd684`722cff00 : nt!KiCallInterruptServiceRoutine+0xa5
ffffbf80`db676fb0 fffff805`4ffc4387 : ffffd684`7d15f080 ffffaa8a`cdf9fa00 ffffd684`722cff00 00dcd4e0`00000038 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffffaa8a`cdf9f980 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37


THREAD_SHA1_HASH_MOD_FUNC:  ed3f27138a9aaa2bc88d0e831cba93958b0d5f60

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  42287d910447f85780c92ce5ffdf05a9f01a7ac0

THREAD_SHA1_HASH_MOD:  e2266a530ca7fbace00cfa9add8dc0ac4504d759

FOLLOWUP_IP:
nt!KeAccumulateTicks+181631
fffff805`5003d8b1 cc              int     3

FAULT_INSTR_CODE:  ab3944cc

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KeAccumulateTicks+181631

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.18362.720

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  181631

FAILURE_BUCKET_ID:  0x133_ISR_nt!KeAccumulateTicks

BUCKET_ID:  0x133_ISR_nt!KeAccumulateTicks

PRIMARY_PROBLEM_CLASS:  0x133_ISR_nt!KeAccumulateTicks

TARGET_TIME:  2020-03-28T17:45:55.000Z

OSBUILD:  18362

OSSERVICEPACK:  720

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  870d

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x133_isr_nt!keaccumulateticks

FAILURE_ID_HASH:  {65350307-c3b9-f4b5-8829-4d27e9ff9b06}

Followup:     MachineOwner
---------
CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000018, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: ffffc6816d040180, The PRCB address of the hung processor.
Arg4: 0000000000000004, The index of the hung processor.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  20Q5001YTX

SYSTEM_SKU:  LENOVO_MT_20Q5_BU_SMB_FM_ThinkPad L490

SYSTEM_VERSION:  ThinkPad L490

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  R0ZET37W (1.15 )

BIOS_DATE:  12/11/2019

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  20Q5001YTX

BASEBOARD_VERSION:  SDK0J40697 WIN

DUMP_TYPE:  2

BUGCHECK_P1: 18

BUGCHECK_P2: 0

BUGCHECK_P3: ffffc6816d040180

BUGCHECK_P4: 4

FAULTING_PROCESSOR: 4

BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD

FAULTING_THREAD:  ffffc6816d051240

CPU_COUNT: 8

CPU_MHZ: 708

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: c

CPU_MICROCODE: 6,8e,c,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  d

ANALYSIS_SESSION_HOST:  DESKTOP-7KGVC4E

ANALYSIS_SESSION_TIME:  04-01-2020 20:58:20.0298

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

EXCEPTION_RECORD:  ffff828038f0a210 -- (.exr 0xffff828038f0a210)
ExceptionAddress: 0000000000000001
   ExceptionCode: 00000001
  ExceptionFlags: 00000000
NumberParameters: 7
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000008
   Parameter[2]: 0000000000000008
   Parameter[3]: ffff8e0198443538
   Parameter[4]: 0000000400000001
   Parameter[5]: 0000000000000014
   Parameter[6]: 0000000000000000

TRAP_FRAME:  ffff828038f0a310 -- (.trap 0xffff828038f0a310)
Unable to read trap frame at ffff8280`38f0a310

LAST_CONTROL_TRANSFER:  from fffff8042d43d7a0 to fffff8042d3c2380

STACK_TEXT:
ffffc681`6cc76b08 fffff804`2d43d7a0 : 00000000`00000101 00000000`00000018 00000000`00000000 ffffc681`6d040180 : nt!KeBugCheckEx
ffffc681`6cc76b10 fffff804`2d2b8e3c : fffff780`00000320 ffffc681`6ccf9180 00000000`00a18157 00000000`00a18157 : nt!KeAccumulateTicks+0x181520
ffffc681`6cc76b70 fffff804`2dcb84b7 : ffffc681`6ccf9180 ffff8280`38f09a80 ffff8280`38f09b00 00000000`0000000c : nt!KeClockInterruptNotify+0x98c
ffffc681`6cc76f30 fffff804`2d22cc75 : 00000181`108f1d41 ffff8e01`984d1000 ffff8e01`984d10b0 00000000`00000000 : hal!HalpTimerClockInterrupt+0xf7
ffffc681`6cc76f60 fffff804`2d3c3e1a : ffff8280`38f09b00 ffff8e01`984d1000 00000000`00000002 ffff8e01`984d1000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffc681`6cc76fb0 fffff804`2d3c4387 : ffff8280`38f0a210 ffff8280`38f09b00 ffff8e01`984d1000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffff8280`38f09a80 fffff804`2d215912 : ffff8280`38f0a210 00000000`00000002 ffff8280`38f0a310 ffff7b99`d59b07ed : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffff8280`38f09c10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiAgeWorkingSetTail+0x402


STACK_COMMAND:  .thread 0xffffc6816d051240 ; kb

THREAD_SHA1_HASH_MOD_FUNC:  5001835cd530381ccf072ffa10c36754ed8ad11b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  0dc65ef31c99579f14f4ccee7846606815796bd1

THREAD_SHA1_HASH_MOD:  77b99fd8d0bba6459fea0474c255a54ffe46d91a

FOLLOWUP_IP:
nt!KeAccumulateTicks+181520
fffff804`2d43d7a0 cc              int     3

FAULT_INSTR_CODE:  cb8b48cc

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KeAccumulateTicks+181520

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.18362.720

BUCKET_ID_FUNC_OFFSET:  181520

FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD_INTERRUPTS_DISABLED_nt!KeAccumulateTicks

BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD_INTERRUPTS_DISABLED_nt!KeAccumulateTicks

PRIMARY_PROBLEM_CLASS:  CLOCK_WATCHDOG_TIMEOUT_IDLE_THREAD_INTERRUPTS_DISABLED_nt!KeAccumulateTicks

TARGET_TIME:  2020-03-30T15:43:53.000Z

OSBUILD:  18362

OSSERVICEPACK:  720

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  2469

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:clock_watchdog_timeout_idle_thread_interrupts_disabled_nt!keaccumulateticks

FAILURE_ID_HASH:  {a5edf3bd-db2d-cc93-4a2c-fb9c511c6f0e}

Followup:     MachineOwner
---------
KERNEL_SECURITY_CHECK_FAILURE (139)
A kernel component has corrupted a critical data structure.  The corruption
could potentially allow a malicious user to gain control of this machine.
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffff8288b487f5b0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffff8288b487f508, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32kfull.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  20Q5001YTX

SYSTEM_SKU:  LENOVO_MT_20Q5_BU_SMB_FM_ThinkPad L490

SYSTEM_VERSION:  ThinkPad L490

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  R0ZET37W (1.15 )

BIOS_DATE:  12/11/2019

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  20Q5001YTX

BASEBOARD_VERSION:  SDK0J40697 WIN

DUMP_TYPE:  2

BUGCHECK_P1: 3

BUGCHECK_P2: ffff8288b487f5b0

BUGCHECK_P3: ffff8288b487f508

BUGCHECK_P4: 0

TRAP_FRAME:  ffff8288b487f5b0 -- (.trap 0xffff8288b487f5b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff8288b1bb7800 rbx=0000000000000000 rcx=0000000000000003
rdx=ffffde8a93d141c0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff803617113d6 rsp=ffff8288b487f740 rbp=0000000000000001
r8=0000000000000002  r9=fffff14348b42a80 r10=fffff8036163b8c0
r11=ffff8288b487f850 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po cy
nt!ExpReleaseResourceExclusiveForThreadLite+0x276:
fffff803`617113d6 cd29            int     29h
Resetting default scope

EXCEPTION_RECORD:  ffff8288b487f508 -- (.exr 0xffff8288b487f508)
ExceptionAddress: fffff803617113d6 (nt!ExpReleaseResourceExclusiveForThreadLite+0x0000000000000276)
   ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
  ExceptionFlags: 00000001
NumberParameters: 1
   Parameter[0]: 0000000000000003
Subcode: 0x3 FAST_FAIL_CORRUPT_LIST_ENTRY

CPU_COUNT: 8

CPU_MHZ: 708

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: c

CPU_MICROCODE: 6,8e,c,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x139

PROCESS_NAME:  EXCEL.EXE

CURRENT_IRQL:  2

DEFAULT_BUCKET_ID:  FAIL_FAST_CORRUPT_LIST_ENTRY

ERROR_CODE: (NTSTATUS) 0xc0000409 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000409

EXCEPTION_PARAMETER1:  0000000000000003

ANALYSIS_SESSION_HOST:  DESKTOP-7KGVC4E

ANALYSIS_SESSION_TIME:  04-01-2020 20:58:23.0617

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff803617d41e9 to fffff803617c2380

STACK_TEXT:
ffff8288`b487f288 fffff803`617d41e9 : 00000000`00000139 00000000`00000003 ffff8288`b487f5b0 ffff8288`b487f508 : nt!KeBugCheckEx
ffff8288`b487f290 fffff803`617d4610 : ffff8288`00000000 00000000`00000000 00000000`00000000 00000000`000f0000 : nt!KiBugCheckDispatch+0x69
ffff8288`b487f3d0 fffff803`617d29a5 : ffff8288`b487f7b0 00000000`00000000 00000000`00000000 fffff803`61c096d0 : nt!KiFastFailDispatch+0xd0
ffff8288`b487f5b0 fffff803`617113d6 : ffffde8a`94089080 fffff143`4801c010 ffffde8a`8c588910 fffff803`6155e848 : nt!KiRaiseSecurityCheckFailure+0x325
ffff8288`b487f740 fffff803`6171109a : ffffde8a`00000000 ffff8288`b487fa80 00000000`000009c4 00000000`0078225f : nt!ExpReleaseResourceExclusiveForThreadLite+0x276
ffff8288`b487f800 fffff107`b6d7194d : 00000000`00000000 0000009d`689ff1f8 00000000`00000000 fffff803`617110c9 : nt!ExReleaseResourceAndLeaveCriticalRegion+0x8a
ffff8288`b487f860 fffff107`b65212ed : ffff8288`b487f920 00000000`00000000 0000009d`00000000 0000009d`689ff450 : win32kbase!UserSessionSwitchLeaveCrit+0x5d
ffff8288`b487f8e0 ffff8288`b487f920 : 00000000`00000000 0000009d`00000000 0000009d`689ff450 00000000`00000002 : win32kfull+0x1212ed
ffff8288`b487f8e8 00000000`00000000 : 0000009d`00000000 0000009d`689ff450 00000000`00000002 00000000`00000000 : 0xffff8288`b487f920


THREAD_SHA1_HASH_MOD_FUNC:  7c2b0af0705ab1745c9268bfc5acfdccc1d6ca3b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  5cf23b53b58436219d3a57200f2b0cf62222f780

THREAD_SHA1_HASH_MOD:  6713db47099f72f5cc67bbd63a135e77efbc7e45

FOLLOWUP_IP:
win32kbase!UserSessionSwitchLeaveCrit+5d
fffff107`b6d7194d 0f1f440000      nop     dword ptr [rax+rax]

FAULT_INSTR_CODE:  441f0f

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  win32kbase!UserSessionSwitchLeaveCrit+5d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32kbase

IMAGE_NAME:  win32kbase.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  10.0.18362.719

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  5d

FAILURE_BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_win32kbase!UserSessionSwitchLeaveCrit

BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_win32kbase!UserSessionSwitchLeaveCrit

PRIMARY_PROBLEM_CLASS:  0x139_3_CORRUPT_LIST_ENTRY_win32kbase!UserSessionSwitchLeaveCrit

TARGET_TIME:  2020-03-31T11:53:15.000Z

OSBUILD:  18362

OSSERVICEPACK:  720

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  4ed5

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x139_3_corrupt_list_entry_win32kbase!usersessionswitchleavecrit

FAILURE_ID_HASH:  {0a5d7812-de29-e317-2ea0-92b5d30889e6}

Followup:     MachineOwner
---------
 
BIOS güncellemesinden önceki DMP dosyalarından dolayı eski görebilirsiniz. FortiClient VPN için kullanıyoruz şirkete uzaktan bağlanmak için. Kaldırıp deniyor olacağım.

Aklıma gelen tek sorun şu; Bu makineye SSD upgrade yapıldı. Windows 10 kurulumunda sürekli hata vermişti 3-4 deneme anca kurulmuştur. Diski aygıt yöneticisinde incelediğimde; "PCIe SSD" olarak görüyorum diski marka-model yok "Sürücü Sağlayıcı: Microsoft Sürücü Tarihi: 21.06.2006 Sürücü Sürümü: 10.0.18362.1" bana bundan kaynaklanabilir gibi geliyor? Sizin yorumunuz nedir? DMP dosyalarında bunla ilgili detay var mıdır?
 
Temiz kurulum(format) yapın, Lenovo yazılımları kurmayın, temiz kurulum sonrası hatalar devam ederse işlemci nedenli olabilir.

Kod:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe30869ae8028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  20Q5001YTX

SYSTEM_SKU:  LENOVO_MT_20Q5_BU_SMB_FM_ThinkPad L490

SYSTEM_VERSION:  ThinkPad L490

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  R0ZET39W (1.17 )

BIOS_DATE:  02/17/2020

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  20Q5001YTX

BASEBOARD_VERSION:  SDK0J40697 WIN

DUMP_TYPE:  2

BUGCHECK_P1: 0

BUGCHECK_P2: ffffe30869ae8028

BUGCHECK_P3: be000000

BUGCHECK_P4: 100110a

BUGCHECK_STR:  0x124_GenuineIntel

CPU_COUNT: 8

CPU_MHZ: 708

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: c

CPU_MICROCODE: 6,8e,c,0 (F,M,S,R)  SIG: CA'00000000 (cache) CA'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  spoolsv.exe

CURRENT_IRQL:  f

ANALYSIS_SESSION_HOST:  DESKTOP-7KGVC4E

ANALYSIS_SESSION_TIME:  04-01-2020 22:38:28.0772

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

STACK_TEXT: 
ffffbb80`a3d9bb78 fffff806`149a4188 : 00000000`00000124 00000000`00000000 ffffe308`69ae8028 00000000`be000000 : nt!KeBugCheckEx
ffffbb80`a3d9bb80 fffff806`17981920 : ffffe308`64fe4e50 00000000`00000000 ffffe308`69ae8028 00000000`00000000 : hal!HalBugCheckSystem+0xd8
ffffbb80`a3d9bbc0 fffff806`14d41072 : ffffe308`64fe4e50 ffffbb80`a3d9bc49 00000000`00000000 ffffe308`69ae8028 : PSHED!PshedBugCheckSystem+0x10
ffffbb80`a3d9bbf0 fffff806`149a5ae6 : ffffbb80`a3d9bd10 00000000`00000003 ffffe308`64fe4ea0 ffffe308`64fe4e50 : nt!WheaReportHwError+0x382
ffffbb80`a3d9bcb0 fffff806`149a5f7a : 00000000`00000010 ffffe308`64fe4ea0 ffffbb80`a3d9be68 ffffbb80`a3d9c0b0 : hal!HalpMcaReportError+0x72
ffffbb80`a3d9be10 fffff806`149a5e54 : ffffe308`64e936b0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xf2
ffffbb80`a3d9be60 fffff806`149a60c0 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe0
ffffbb80`a3d9bea0 fffff806`149a5168 : 00000000`00000000 ffffbb80`a3d9c130 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xd4
ffffbb80`a3d9bed0 fffff806`149a6347 : ffffe308`64e936b0 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpHandleMachineCheck+0x5c
ffffbb80`a3d9bf00 fffff806`14ca4e40 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x37
ffffbb80`a3d9bf30 fffff806`14bd13ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x10
ffffbb80`a3d9bf60 fffff806`14bd106f : fffff806`00000000 fffff806`14bd0fac 00000000`00000006 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffffbb80`a3d9c0a0 fffff806`14afaf03 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x26f
ffffbb80`a3dae3c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlpWalkFrameChain+0x613


THREAD_SHA1_HASH_MOD_FUNC:  5fe2d3f93dff12240bafe16e051bd7308e3eede7

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b0657bf0535b04b05878ae7c9bd70192202de5f2

THREAD_SHA1_HASH_MOD:  2e7aa506b46de331baac28a574c338764f2697af

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE

PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR_CACHE

TARGET_TIME:  2020-04-01T19:21:51.000Z

OSBUILD:  18362

OSSERVICEPACK:  752

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  17dc

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_cache

FAILURE_ID_HASH:  {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7}

Followup:     MachineOwner
---------
 
Tekrardan merhaba,

Temiz kurulum yapmak istediğimde; Windows kurarken 2-3 defa kilitlenme oldu tekrar tekrar denedim. Farklı marka USB'ye Windows kurdum şans belki kurulum tamamlandı. Ancak Windows ilk kurulum ekranında yine mavi ekran hatası aldım. Hatayı aşağıda paylaşıyorum. İnternette biraz araştırmada kablolama hatası olabileceğinden bahsediliyor. SSD'in yuvası ana karta kablo ile bağlı bunda mı bir problem var acaba diye düşünüyorum. Şirketimde bu bilgisayardan 3 tane var aynı marka model SSD takılı onlarda hiç problem yok. Bu arada elimde yedek olarak aynı marka/model SSD vardı onu da taktım. Aynı sonuç maalesef :(

DMP dosyası aşağıdadır.

DMP Link

Değerli yardımlarınız için teşekkürler,
Ersin aksoy.
Bu arada Lenovo'nun açılışta "diagnostic Tools" ile tüm donanımlarını detaylı tarattım. Hiç birinde hata bulamadı. CPU, DISK, RAM aklınıza gelen tüm aygıtları taradı. Ama sonuç yok :(
 
Hatalar yine işlemciyi gösteriyor, kusura bakmayın farklı bir öneri aklıma gelmiyor :(
Kod:
DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: fffff8052d973358, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding the cumulative timeout
Arg4: 0000000000000000

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  LENOVO

SYSTEM_PRODUCT_NAME:  20Q5001YTX

SYSTEM_SKU:  LENOVO_MT_20Q5_BU_SMB_FM_ThinkPad L490

SYSTEM_VERSION:  ThinkPad L490

BIOS_VENDOR:  LENOVO

BIOS_VERSION:  R0ZET39W (1.17 )

BIOS_DATE:  02/17/2020

BASEBOARD_MANUFACTURER:  LENOVO

BASEBOARD_PRODUCT:  20Q5001YTX

BASEBOARD_VERSION:  SDK0J40697 WIN

DUMP_TYPE:  2

BUGCHECK_P1: 1

BUGCHECK_P2: 1e00

BUGCHECK_P3: fffff8052d973358

BUGCHECK_P4: 0

DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

CPU_COUNT: 8

CPU_MHZ: 708

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: c

CPU_MICROCODE: 6,8e,c,0 (F,M,S,R)  SIG: CA'00000000 (cache) CA'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x133

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  d

ANALYSIS_SESSION_HOST:  DESKTOP-ME9UFOB

ANALYSIS_SESSION_TIME:  04-11-2020 03:06:49.0308

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8052d5eeac1 to fffff8052d5c14e0

STACK_TEXT: 
fffff805`32277b08 fffff805`2d5eeac1 : 00000000`00000133 00000000`00000001 00000000`00001e00 fffff805`2d973358 : nt!KeBugCheckEx
fffff805`32277b10 fffff805`2d41f61c : 000001e7`f24e377d fffff805`2ad02180 00000000`00011e9b 00000000`00011e9b : nt!KeAccumulateTicks+0x1cc061
fffff805`32277b70 fffff805`2deb74b7 : 00000000`00000002 fffff98f`fe345460 fffff98f`fe3454e0 00000000`00000002 : nt!KeClockInterruptNotify+0x98c
fffff805`32277f30 fffff805`2d402a25 : 00000002`ab69a003 fffff805`2df250e0 fffff805`2df25190 00000000`00000000 : hal!HalpTimerClockInterrupt+0xf7
fffff805`32277f60 fffff805`2d5c2f7a : fffff98f`fe3454e0 fffff805`2df250e0 00000000`00000000 fffff805`2df250e0 : nt!KiCallInterruptServiceRoutine+0xa5
fffff805`32277fb0 fffff805`2d5c34e7 : fffff98f`fe34565c fffff98f`fe3454e0 fffff805`2df250e0 fffff805`2d5c3574 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff98f`fe345460 fffff805`2d41ba2b : 00000000`00000010 00000000`00040202 fffff98f`fe345618 00000000`00000018 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff98f`fe3455f0 fffff805`2d43fd1a : ffffe781`79518180 00000000`00000000 00000000`00000000 ffff8789`99fc91c0 : nt!KeYieldProcessorEx+0x1b
fffff98f`fe345620 fffff805`2d43eff9 : 00000000`00000000 fffffff6`00000001 00000000`00000001 00000000`00000000 : nt!KeRemoveQueueEx+0xa9a
fffff98f`fe3456d0 fffff805`2d43ecce : ffff8789`9b08ac90 00000000`00000000 00000000`00000000 fffff805`2ad02101 : nt!IoRemoveIoCompletion+0x99
fffff98f`fe3457f0 fffff805`2d5d2d15 : ffff8789`9b69ac08 fffff805`2ad02180 fffff98f`fe345a00 00000000`00000000 : nt!NtWaitForWorkViaWorkerFactory+0x25e
fffff98f`fe345990 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25


THREAD_SHA1_HASH_MOD_FUNC:  ec20cb7813f56e6fc1c47fcfcbb6a71f2fa99598

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  997eb7a62aa1b3ccbd58165c78a60c5705bbcaa5

THREAD_SHA1_HASH_MOD:  de26d798fe7dc370d1bae481b581f432e20583f4

FOLLOWUP_IP:
nt!KeAccumulateTicks+1cc061
fffff805`2d5eeac1 cc              int     3

FAULT_INSTR_CODE:  ab3944cc

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KeAccumulateTicks+1cc061

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4f6eba0

IMAGE_VERSION:  10.0.18362.592

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  1cc061

FAILURE_BUCKET_ID:  0x133_ISR_nt!KeAccumulateTicks

BUCKET_ID:  0x133_ISR_nt!KeAccumulateTicks

PRIMARY_PROBLEM_CLASS:  0x133_ISR_nt!KeAccumulateTicks

TARGET_TIME:  2020-04-10T22:04:45.000Z

OSBUILD:  18362

OSSERVICEPACK:  592

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1972-08-22 03:24:00

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  7365

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x133_isr_nt!keaccumulateticks

FAILURE_ID_HASH:  {65350307-c3b9-f4b5-8829-4d27e9ff9b06}

Followup:     MachineOwner
---------
 
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