MSI GE73 Mavi Ekran Hatası

seablack2

Decapat
Katılım
5 Kasım 2018
Mesajlar
7
MSI GE73 8FF 16 GB RAM'e sahip cihazı kullanmaktayım bugün ilginç bir şekilde Page_Fault_In_Nonpaged Hatası ile karşılaştım. Henüz 5 aylık cihazın bu şekilde hata alması beni gerçekten çok şaşırttı ve forumlarda net bir bilgi edinemedim.

Minidump dosyasını sizlerle paylaşıyorum ve yorumlarınızı bekliyorum.

 
Son düzenleyen: Moderatör:
Çözüm
Sorun ses sürücüsü olarak görünüyor ama tek seferlik bir hata da olabilir. Ses kartı sürücüsünü güncelleyin.
Kod:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffffd20f9f35b01c, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80356afe025, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GE73 Raider RGB 8RF

SYSTEM_SKU:  17C5.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E17C5IMS.10A

BIOS_DATE:  07/13/2018

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-17C5

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: ffffd20f9f35b01c

BUGCHECK_P2: 0

BUGCHECK_P3: fffff80356afe025

BUGCHECK_P4: 2

READ_ADDRESS: GetUlongFromAddress: unable to read from fffff80340acf3c0
fffff80340b4a390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
 ffffd20f9f35b01c

FAULTING_IP:
RTKVHD64+38e025
fffff803`56afe025 8b54b430        mov     edx,dword ptr [rsp+rsi*4+30h]

MM_INTERNAL_CODE:  2

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: 84'00000000 (cache) 84'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  RtkAudUService64.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-K01TCKK

ANALYSIS_SESSION_TIME:  03-29-2019 22:56:31.0932

ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

TRAP_FRAME:  ffffd20b9f35ae60 -- (.trap 0xffffd20b9f35ae60)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffa607eaca48e0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80356afe025 rsp=ffffd20b9f35aff0 rbp=ffffa60869f822e0
 r8=ffffd20b9f35b040  r9=0000000000000027 r10=ffffa607f1534c40
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
RTKVHD64+0x38e025:
fffff803`56afe025 8b54b430        mov     edx,dword ptr [rsp+rsi*4+30h] ss:0018:ffffd20b`9f35b020=fffa0000
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff803407eb00f to fffff803407bb5e0

STACK_TEXT: 
ffffd20b`9f35ab78 fffff803`407eb00f : 00000000`00000050 ffffd20f`9f35b01c 00000000`00000000 ffffd20b`9f35ae60 : nt!KeBugCheckEx
ffffd20b`9f35ab80 fffff803`4070fab7 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd20f`9f35b01c : nt!MiSystemFault+0x1ac34f
ffffd20b`9f35acc0 fffff803`407c9083 : fffff803`40608000 ffffa608`69f822e0 00000000`00000000 fffff803`40953753 : nt!MmAccessFault+0x327
ffffd20b`9f35ae60 fffff803`56afe025 : fffff803`56d67330 fffff803`593a320f ffffa607`f1ac2970 fffff803`593615b5 : nt!KiPageFault+0x343
ffffd20b`9f35aff0 fffff803`56d67330 : fffff803`593a320f ffffa607`f1ac2970 fffff803`593615b5 00000000`00000052 : RTKVHD64+0x38e025
ffffd20b`9f35aff8 fffff803`593a320f : ffffa607`f1ac2970 fffff803`593615b5 00000000`00000052 00000000`00000029 : RTKVHD64+0x5f7330
ffffd20b`9f35b000 fffff803`56afc92f : ffffa607`eaca48e0 00000000`ffffffff 00000000`00000052 ffffa608`6b535180 : portcls!CRegistryKey::SetValueKey+0x2f
ffffd20b`9f35b040 ffffa607`eaca48e0 : 00000000`ffffffff 00000000`00000052 ffffa608`6b535180 ffffd20b`00000004 : RTKVHD64+0x38c92f
ffffd20b`9f35b048 00000000`ffffffff : 00000000`00000052 ffffa608`6b535180 ffffd20b`00000004 00000000`00000000 : 0xffffa607`eaca48e0
ffffd20b`9f35b050 00000000`00000052 : ffffa608`6b535180 ffffd20b`00000004 00000000`00000000 ffffd20b`9f35b100 : 0xffffffff
ffffd20b`9f35b058 ffffa608`6b535180 : ffffd20b`00000004 00000000`00000000 ffffd20b`9f35b100 00000000`00000000 : 0x52
ffffd20b`9f35b060 ffffd20b`00000004 : 00000000`00000000 ffffd20b`9f35b100 00000000`00000000 00000000`00000000 : 0xffffa608`6b535180
ffffd20b`9f35b068 00000000`00000000 : ffffd20b`9f35b100 00000000`00000000 00000000`00000000 00000000`00000060 : 0xffffd20b`00000004


THREAD_SHA1_HASH_MOD_FUNC:  fc7027a74c4b842cb49ff2868e91657f27e8b534

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ab31aed65528d2f29aaaf8cc7f18ad14ce1240a9

THREAD_SHA1_HASH_MOD:  5e7e294130e2a4d66687b32b07bfddd32edd5eb1

FOLLOWUP_IP:
RTKVHD64+38e025
fffff803`56afe025 8b54b430        mov     edx,dword ptr [rsp+rsi*4+30h]

FAULT_INSTR_CODE:  30b4548b

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  RTKVHD64+38e025

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RTKVHD64

IMAGE_NAME:  RTKVHD64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5aa661ca

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  38e025

FAILURE_BUCKET_ID:  AV_R_INVALID_RTKVHD64!unknown_function

BUCKET_ID:  AV_R_INVALID_RTKVHD64!unknown_function

PRIMARY_PROBLEM_CLASS:  AV_R_INVALID_RTKVHD64!unknown_function

TARGET_TIME:  2019-03-29T19:17:50.000Z

OSBUILD:  17763

OSSERVICEPACK:  379

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  1c504

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_r_invalid_rtkvhd64!unknown_function

FAILURE_ID_HASH:  {8dafc52a-9a40-67d9-cf8f-7814b19db7af}

Followup:     MachineOwner
---------
Sorun ses sürücüsü olarak görünüyor ama tek seferlik bir hata da olabilir. Ses kartı sürücüsünü güncelleyin.
Kod:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffffd20f9f35b01c, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80356afe025, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GE73 Raider RGB 8RF

SYSTEM_SKU:  17C5.1

SYSTEM_VERSION:  REV:1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E17C5IMS.10A

BIOS_DATE:  07/13/2018

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-17C5

BASEBOARD_VERSION:  REV:1.0

DUMP_TYPE:  2

BUGCHECK_P1: ffffd20f9f35b01c

BUGCHECK_P2: 0

BUGCHECK_P3: fffff80356afe025

BUGCHECK_P4: 2

READ_ADDRESS: GetUlongFromAddress: unable to read from fffff80340acf3c0
fffff80340b4a390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
 ffffd20f9f35b01c

FAULTING_IP:
RTKVHD64+38e025
fffff803`56afe025 8b54b430        mov     edx,dword ptr [rsp+rsi*4+30h]

MM_INTERNAL_CODE:  2

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R)  SIG: 84'00000000 (cache) 84'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  RtkAudUService64.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-K01TCKK

ANALYSIS_SESSION_TIME:  03-29-2019 22:56:31.0932

ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

TRAP_FRAME:  ffffd20b9f35ae60 -- (.trap 0xffffd20b9f35ae60)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffa607eaca48e0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80356afe025 rsp=ffffd20b9f35aff0 rbp=ffffa60869f822e0
 r8=ffffd20b9f35b040  r9=0000000000000027 r10=ffffa607f1534c40
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
RTKVHD64+0x38e025:
fffff803`56afe025 8b54b430        mov     edx,dword ptr [rsp+rsi*4+30h] ss:0018:ffffd20b`9f35b020=fffa0000
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff803407eb00f to fffff803407bb5e0

STACK_TEXT: 
ffffd20b`9f35ab78 fffff803`407eb00f : 00000000`00000050 ffffd20f`9f35b01c 00000000`00000000 ffffd20b`9f35ae60 : nt!KeBugCheckEx
ffffd20b`9f35ab80 fffff803`4070fab7 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd20f`9f35b01c : nt!MiSystemFault+0x1ac34f
ffffd20b`9f35acc0 fffff803`407c9083 : fffff803`40608000 ffffa608`69f822e0 00000000`00000000 fffff803`40953753 : nt!MmAccessFault+0x327
ffffd20b`9f35ae60 fffff803`56afe025 : fffff803`56d67330 fffff803`593a320f ffffa607`f1ac2970 fffff803`593615b5 : nt!KiPageFault+0x343
ffffd20b`9f35aff0 fffff803`56d67330 : fffff803`593a320f ffffa607`f1ac2970 fffff803`593615b5 00000000`00000052 : RTKVHD64+0x38e025
ffffd20b`9f35aff8 fffff803`593a320f : ffffa607`f1ac2970 fffff803`593615b5 00000000`00000052 00000000`00000029 : RTKVHD64+0x5f7330
ffffd20b`9f35b000 fffff803`56afc92f : ffffa607`eaca48e0 00000000`ffffffff 00000000`00000052 ffffa608`6b535180 : portcls!CRegistryKey::SetValueKey+0x2f
ffffd20b`9f35b040 ffffa607`eaca48e0 : 00000000`ffffffff 00000000`00000052 ffffa608`6b535180 ffffd20b`00000004 : RTKVHD64+0x38c92f
ffffd20b`9f35b048 00000000`ffffffff : 00000000`00000052 ffffa608`6b535180 ffffd20b`00000004 00000000`00000000 : 0xffffa607`eaca48e0
ffffd20b`9f35b050 00000000`00000052 : ffffa608`6b535180 ffffd20b`00000004 00000000`00000000 ffffd20b`9f35b100 : 0xffffffff
ffffd20b`9f35b058 ffffa608`6b535180 : ffffd20b`00000004 00000000`00000000 ffffd20b`9f35b100 00000000`00000000 : 0x52
ffffd20b`9f35b060 ffffd20b`00000004 : 00000000`00000000 ffffd20b`9f35b100 00000000`00000000 00000000`00000000 : 0xffffa608`6b535180
ffffd20b`9f35b068 00000000`00000000 : ffffd20b`9f35b100 00000000`00000000 00000000`00000000 00000000`00000060 : 0xffffd20b`00000004


THREAD_SHA1_HASH_MOD_FUNC:  fc7027a74c4b842cb49ff2868e91657f27e8b534

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ab31aed65528d2f29aaaf8cc7f18ad14ce1240a9

THREAD_SHA1_HASH_MOD:  5e7e294130e2a4d66687b32b07bfddd32edd5eb1

FOLLOWUP_IP:
RTKVHD64+38e025
fffff803`56afe025 8b54b430        mov     edx,dword ptr [rsp+rsi*4+30h]

FAULT_INSTR_CODE:  30b4548b

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  RTKVHD64+38e025

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RTKVHD64

IMAGE_NAME:  RTKVHD64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5aa661ca

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  38e025

FAILURE_BUCKET_ID:  AV_R_INVALID_RTKVHD64!unknown_function

BUCKET_ID:  AV_R_INVALID_RTKVHD64!unknown_function

PRIMARY_PROBLEM_CLASS:  AV_R_INVALID_RTKVHD64!unknown_function

TARGET_TIME:  2019-03-29T19:17:50.000Z

OSBUILD:  17763

OSSERVICEPACK:  379

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  1c504

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_r_invalid_rtkvhd64!unknown_function

FAILURE_ID_HASH:  {8dafc52a-9a40-67d9-cf8f-7814b19db7af}

Followup:     MachineOwner
---------
 
Çözüm
Selamlar Mikail Bey,
Değerli yanıtınız için teşekkürler, sorun dediğiniz gibi Nahimic update'i sonrası Realtek 3.5 MM jack kaynaklı , kulaklık takınca mavi ekran tekrar gelmekte, Realtek ses driver'ını güncelledim ama problem devam ediyor. Şimdilik update bekleyeceğiz gibi görünüyor.
 
Son düzenleyen: Moderatör:
Bu siteyi kullanmak için çerezler gereklidir. Siteyi kullanmaya devam etmek için çerezleri kabul etmelisiniz. Daha Fazlasını Öğren.…