Note #2: Hello,
In order to assist you I will need some more information.
Please include your GUID.
To see your GUID, go to your PB folder (located inside the game installation folder) and look for the “pbcl.log”.
Open the pbcl.log and look for the line "PB Server Assigned GUID = ", this is your GUID.
If the pbcl.log does not exist, please create a plain text file "pbcl.cfg" (use a text editor like "Notepad", make sure it has no additional '.txt' extension). Open the pbcl.cfg (again something like “Notepad”), copy the text pb_logtofile 1 and paste it into the pbcl.cfg. Then save the file and join a PB enabled server. After a few moments, you should have a new “pbcl.log” file in the PB folder.