Premiere Pro "VIDEO_DXGKRNL_FATAL_ERROR" Mavi Ekran Hatası

İşletim sistemi
Windows 10

Stigorax0

Femtopat
Katılım
30 Mayıs 2021
Mesajlar
1
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Merhabalar. Yeni bir sistem topladım ve Adobe Premiere Pro 2021 üzerinden çalışmamı yaparken rastgele yerlerde mavi ekran hatası alıyorum. Birkaç kez aldım ancak nedense 1 tane dump dosyası var onu da sizlerle paylaşıyorum.

Sistem Özelliklerim:
  • Intel Core i7-10700K işlemci
  • HyperX Fury RGB 16GB (2x8GB) DDR4 3200MHz CL16 Gaming Ram
  • Asus TUF Gaming Z490-PLUS (Wifi)
  • Ekran kartım yok onboard kullanıyorum.
  • Samsung 500GB 970 EVO NVMe M.2 SSD
Dosyayı yüklerken hata aldığım için .dmp dosyasını hiçbir yere yükleyemiyorum. WinRAR'a eklerken bile erişim engellendi hatası ile karşılaşıyorum.


Microsoft (R) Windows Debugger Version 10.0.21349.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Emre Han\Desktop\053021-11156-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff803`58800000 PsLoadedModuleList = 0xfffff803`5942a1b0
Debug session time: Sun May 30 18:39:17.058 2021 (UTC + 3:00)
System Uptime: 4 days 6:57:53.708
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`58bf6cf0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff20d`a7d47640=0000000000000113
11: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 000000000000002b, The subtype of the BugCheck:
Arg2: ffff9e04448b4820
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys
*** WARNING: Unable to verify checksum for win32kbase.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4296

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 51227

Key : Analysis.Init.CPU.mSec
Value: 421

Key : Analysis.Init.Elapsed.mSec
Value: 40338

Key : Analysis.Memory.CommitPeak.Mb
Value: 90

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: 113

BUGCHECK_P1: 2b

BUGCHECK_P2: ffff9e04448b4820

BUGCHECK_P3: 0

BUGCHECK_P4: 0

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: Adobe Premiere Pro.exe

STACK_TEXT:
fffff20d`a7d47638 fffff803`6fbb3ad0 : 00000000`00000113 00000000`0000002b ffff9e04`448b4820 00000000`00000000 : nt!KeBugCheckEx
fffff20d`a7d47640 fffff803`6f99d6d4 : ffff9e04`448b4820 ffff9e04`448b4a01 ffff9e04`448b4a01 fffff20d`a7d47740 : watchdog!WdLogEvent5_WdCriticalError+0xe0
fffff20d`a7d47680 fffff803`6f8f29b4 : ffff9e04`448b4820 ffff9e04`133d71c0 ffff9e04`00000000 00000000`00000000 : dxgkrnl!DXGDEVICE::DestroyAllDeviceState+0xab3bc
fffff20d`a7d476c0 fffff803`6f8f2eef : ffff9e04`448b4820 ffffb384`cc4f77e0 ffff9e04`448b4820 00000000`00000000 : dxgkrnl!ADAPTER_RENDER::DestroyDevice+0xd8
fffff20d`a7d476f0 fffff803`6f8f2fd2 : ffff9e04`448b4820 ffffb384`00000001 ffff9e04`448b4820 ffff9e04`448b4820 : dxgkrnl!ADAPTER_RENDER::DestroyDeviceNoLocksInternal+0x83
fffff20d`a7d47800 fffff803`6f8f33cc : ffff9e04`448b4820 fffff20d`a7d47a80 00000000`00015add 00000000`00000000 : dxgkrnl!ADAPTER_RENDER::DestroyDeviceNoLocks+0x92
fffff20d`a7d47830 fffff803`6f8f37bb : 01d75569`f32ef979 ffffb384`fb3b1080 00000000`00000000 00000000`00000020 : dxgkrnl!DxgkDestroyDeviceImpl+0x31c
fffff20d`a7d479d0 fffff803`58c086b5 : ffffb384`fb3b1080 ffffb384`fb3b1080 00000000`00000000 ffffb384`e57043d0 : dxgkrnl!DxgkDestroyDevice+0xb
fffff20d`a7d47a00 00007ffe`65584a24 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000000`85e1ab78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`65584a24


CHKIMG_EXTENSION: !chkimg -lo 50 -d !win32kbase
fffffaa37f604797 - win32kbase!DxgkEngVisRgnUniq+47
[ f9:c9 ]
fffffaa37f60dce2-fffffaa37f60dce4 3 bytes - win32kbase!DxgkEngAssertGdiOutput+32 (+0x954b)
[ 52 01 0d:12 ff 0c ]
fffffaa37f60dd59-fffffaa37f60dd5b 3 bytes - win32kbase!DxgkEngAssertGdiOutput+a9 (+0x77)
[ fc 00 0d:bc fe 0c ]
fffffaa37f60dd61-fffffaa37f60dd63 3 bytes - win32kbase!DxgkEngAssertGdiOutput+b1 (+0x08)
[ f4 00 0d:b4 fe 0c ]
fffffaa37f60dd9d-fffffaa37f60dd9f 3 bytes - win32kbase!DxgkEngAssertGdiOutput+ed (+0x3c)
[ bf 00 0d:7f fe 0c ]
fffffaa37f657ec0-fffffaa37f657ec1 2 bytes - win32kbase!GreCombineRgn+30 (+0x4a123)
[ 49 87:09 85 ]
fffffaa37f657ee7-fffffaa37f657ee8 2 bytes - win32kbase!GreCombineRgn+57 (+0x27)
[ 3b 80:fb 7d ]
fffffaa37f657f03-fffffaa37f657f04 2 bytes - win32kbase!GreCombineRgn+73 (+0x1c)
[ b2 80:72 7e ]
fffffaa37f657f08-fffffaa37f657f09 2 bytes - win32kbase!GreCombineRgn+78 (+0x05)
[ c0 04:b0 02 ]
fffffaa37f657f17 - win32kbase!GreCombineRgn+87 (+0x0f)
[ 75:35 ]
fffffaa37f657f27-fffffaa37f657f28 2 bytes - win32kbase!GreCombineRgn+97 (+0x10)
[ 7e 80:3e 7e ]
fffffaa37f657f35-fffffaa37f657f36 2 bytes - win32kbase!GreCombineRgn+a5 (+0x0e)
[ 70 80:30 7e ]
fffffaa37f657f3c - win32kbase!GreCombineRgn+ac (+0x07)
[ 58:18 ]
fffffaa37f657f45-fffffaa37f657f46 2 bytes - win32kbase!GreCombineRgn+b5 (+0x09)
[ 60 80:20 7e ]
fffffaa37f657f5b-fffffaa37f657f5c 2 bytes - win32kbase!GreCombineRgn+cb (+0x16)
[ 52 80:12 7e ]
fffffaa37f66547a-fffffaa37f66547b 2 bytes - win32kbase!GreDeleteObject+3a (+0xd51f)
[ 8e e4:4e e2 ]
fffffaa37f6654bf-fffffaa37f6654c0 2 bytes - win32kbase!GreDeleteObject+7f (+0x45)
[ 5c e4:1c e2 ]
fffffaa37f6654c8-fffffaa37f6654c9 2 bytes - win32kbase!GreDeleteObject+88 (+0x09)
[ 53 e4:13 e2 ]
fffffaa37f6654e2-fffffaa37f6654e3 2 bytes - win32kbase!GreDeleteObject+a2 (+0x1a)
[ 39 e4:f9 e1 ]
 
Son düzenleme:
Merhabalar. Yeni bir sistem topladım ve Adobe Premiere Pro 2021 üzerinden çalışmamı yaparken rastgele yerlerde mavi ekran hatası alıyorum. Birkaç kez aldım ancak nedense 1 tane dump dosyası var onu da sizlerle paylaşıyorum.

Sistem özelliklerim:
  • Intel Core i7-10700K işlemci.
  • HyperX Fury RGB 16 GB (2x8GB) DDR4 3200MHz CL16 Gaming RAM
  • ASUS TUF Gaming Z490-PLUS (Wi-Fi)
  • Ekran kartım yok onboard kullanıyorum.
  • Samsung 500GB 970 EVO NVMe M.2 SSD.
Dosyayı yüklerken hata aldığım için .dmp dosyasını hiçbir yere yükleyemiyorum. WinRAR'a eklerken bile erişim engellendi hatası ile karşılaşıyorum.

Microsoft (r) Windows debugger version 10.0.21349.1004 AMD64.
Copyright (C) Microsoft corporation. All rights reserved.

Loading dump file [C:\Users\Emre Han\Desktop\053021-11156-01.dmp]
Mini kernel dump file: Only registers and stack trace are available.

************* Path validation summary **************
Response time (ms) location.
Deferred srv*
Symbol Search path is: Srv*
Executable Search path is:
Windows 10 kernel version 19041 MP (16 procs) Free X64.
PROduct: Winnt, Suite: Terminalserver singleuserts.
Edition Build lab: 19041.1.AMD64fre. Vb_release. 191206-1406
Machine name:
Kernel base = 0xfffff803`58800000 psloadedmodulelist = 0xfffff803`5942a1b0
Debug session time: Sun may 30 18:39:17.058 2021 (utc + 3:00)
System uptime: 4 days 6:57:53.708
Loading kernel symbols.




Loading user symbols.
Loading unloaded module list.

For analysis of this file, run! Analyze -v
NT! Kebugcheckex:
Fffff803'58BF6CF0 48894C2408 mov qword ptr [rsp+8],rcx SS:0018:fffff20D'a7D47640 = 0000000000000113.
11: Kd>!analyze -v
*******************************************************************************
* *
* Bugcheck analysis *
* *
*******************************************************************************

VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted.
İn a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl.
İs attempting to GET enough information into the minidump such that somebody.
Can pinpoint the crash cause. Any other values after parameter 1 must be.
İndividually examined according to the subtype.
Arguments:
Arg1: 000000000000002B, the subtype of the bugcheck:
Arg2: Ffff9E04448B4820.
Arg3: 0000000000000000.
Arg4: 0000000000000000.

Debugging details:
------------------

*** Warnıng: Unable to verify checksum for win32k.sys
*** Warnıng: Unable to verify checksum for win32kbase.sys

Key_values_strıng: 1

Key: Analysis. CPU. Msec.
Value: 4296.

Key: Analysis. Debuganalysismanager.
Value: Create.

Key: Analysis. Elapsed. Msec.
Value: 51227.

Key: Analysis. Init. CPU. Msec.
Value: 421.

Key: Analysis. Init. Elapsed. Msec.
Value: 40338.

Key: Analysis. Memory.commitpeak. MB.
Value: 90.

Key: Wer. OS. Branch.
Value: Vb_release.

Key: Wer. OS. Timestamp.
Value: 2019-12-06t14:06:00Z

Key: Wer. OS. Version.
Value: 10.0.19041.1

Bugcheck_code: 113.

Bugcheck_p1: 2B.

Bugcheck_p2: Ffff9E04448B4820.

Bugcheck_p3: 0

Bugcheck_p4: 0

Customer_crash_count: 1

Process_name: Adobe Premiere Pro.exe

Stack_text:
Fffff20D'a7D47638 fffff803'6fbb3ad0: 00000000'00000113 00000000'0000002B ffff9e04'448B4820 00000000'00000000: NT! Kebugcheckex.
Fffff20D'a7D47640 fffff803'6F99D6D4: Ffff9e04'448B4820 ffff9e04'448b4a01 ffff9e04'448b4a01 fffff20D'a7D47740: Watchdog! Wdlogevent5_wdcriticalerror+0Xe0
Fffff20D'a7D47680 fffff803'6F8F29b4: Ffff9e04'448B4820 ffff9e04'133D71C0 ffff9e04'00000000 00000000'00000000: Dxgkrnl! Dxgdevıce: Destroyalldevicestate+0xab3bc
Fffff20D'a7D476C0 fffff803'6F8F2eef: Ffff9e04'448B4820 ffffb384'CC4F77e0 ffff9e04'448B4820 00000000'00000000: Dxgkrnl! Adapter_render: Destroydevice+0xd8
Fffff20D'a7D476F0 fffff803'6F8F2fd2: Ffff9e04'448B4820 ffffb384'00000001 ffff9e04'448B4820 ffff9e04'448b4820: Dxgkrnl! Adapter_render: Destroydevicenolocksınternal+0x83
Fffff20D'a7D47800 fffff803'6F8F33CC: Ffff9e04'448B4820 fffff20D'a7D47a80 00000000'00015ADD 00000000'00000000: Dxgkrnl! Adapter_render: Destroydevicenolocks+0x92
Fffff20D'a7D47830 fffff803'6F8F37bb: 01D75569'F32ef979 ffffb384'FB3B1080 00000000'00000000 00000000'00000020: Dxgkrnl! Dxgkdestroydeviceımpl+0x31C
Fffff20D'a7D479D0 fffff803'58C086b5: Ffffb384'FB3B1080 ffffb384'FB3B1080 00000000'00000000 ffffb384'E57043D0: Dxgkrnl! Dxgkdestroydevice+0xb
Fffff20D'a7D47a00 00007FFE'65584A24: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: NT! Kisystemservicecopyend+0x25
00000000'85e1aB78 00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: 0x00007ffe`65584a24

Chkımg_extensıon! Chkimg -lo 50 -D! WIN32KBASe.
FffffAA37F604797 - WIN32KBASe! Dxgkengvisrgnuniq+47
[ f9:c9 ]
FffffAA37F60Dce2-fffffAA37F60Dce4 3 bytes - WIN32KBASe! Dxgkengassertgdioutput+32 (+0x954b)
[ 52 01 0d:12 ff 0c ]
FffffAA37F60Dd59-fffffAA37F60Dd5b 3 bytes - WIN32KBASe! Dxgkengassertgdioutput+A9 (+0x77)
[ fc 00 0d:bc fe 0c ]
FffffAA37F60Dd61-fffffAA37F60Dd63 3 bytes - WIN32KBASe! Dxgkengassertgdioutput+B1 (+0x08)
[ f4 00 0d:b4 fe 0c ]
FffffAA37F60Dd9D-fffffAA37F60Dd9F 3 bytes - WIN32KBASe! Dxgkengassertgdioutput+ed (+0x3C)
[ bf 00 0d:7f fe 0c ]
FffffAA37F657ec0-fffffAA37F657ec1 2 bytes - WIN32KBASe! Grecombinergn+30 (+0x4A123)
[ 49 87:09 85 ]
FffffAA37F657ee7-fffffAA37F657ee8 2 bytes - WIN32KBASe! Grecombinergn+57 (+0x27)
[ 3b 80:fb 7d ]
FffffAA37F657F03-fffffAA37F657F04 2 bytes - WIN32KBASe! Grecombinergn+73 (+0x1C)
[ b2 80:72 7e ]
FffffAA37F657F08-fffffAA37F657F09 2 bytes - WIN32KBASe! Grecombinergn+78 (+0x05)
[ c0 04:b0 02 ]
FffffAA37F657F17 - WIN32KBASe! Grecombinergn+87 (+0x0F)
[ 75:35 ]
FffffAA37F657F27-fffffAA37F657F28 2 bytes - WIN32KBASe! Grecombinergn+97 (+0x10)
[ 7e 80:3e 7e ]
FffffAA37F657F35-fffffAA37F657F36 2 bytes - WIN32KBASe! Grecombinergn+A5 (+0x0e)
[ 70 80:30 7e ]
FffffAA37F657F3C - WIN32KBASe! Grecombinergn+AC (+0x07)
[ 58:18 ]
FffffAA37F657F45-fffffAA37F657F46 2 bytes - WIN32KBASe! Grecombinergn+b5 (+0x09)
[ 60 80:20 7e ]
FffffAA37F657F5b-fffffAA37F657F5C 2 bytes - WIN32KBASe! Grecombinergn+cb (+0x16)
[ 52 80:12 7e ]
FffffAA37F66547a-fffffAA37F66547b 2 bytes - WIN32KBASe! Gredeleteobject+3a (+0xd51F)
[ 8e e4:4e e2 ]
FffffAA37F6654BF-fffffAA37F6654C0 2 bytes - WIN32KBASe! Gredeleteobject+7F (+0x45)
[ 5c e4:1c e2 ]
FffffAA37F6654C8-fffffAA37F6654C9 2 bytes - WIN32KBASe! Gredeleteobject+88 (+0x09)
[ 53 e4:13 e2 ]
FffffAA37F6654e2-fffffAA37F6654e3 2 bytes - WIN32KBASe! Gredeleteobject+a2 (+0x1a)
[ 39 e4:f9 e1 ]

Dosyayı önce masaüstüne atın. Ondan sonra arşive ekleyin. Bura bize çok bir şey anlatmıyor.
 

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