Çözüldü R5 1600 sistemde SYSTEM_SERVICE_EXCEPTION mavi ekran hatası

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İşletim sistemi
Windows 10

Ksotar

Hectopat
Katılım
15 Temmuz 2017
Mesajlar
111
Çözümler
1
Daha fazla  
Cinsiyet
Erkek
RAM
3000 MHz
SSD veya HDD modeli
ADATA SU630 480GB
Ekran kartı
RX 570 4GB OC
Anakart
B450M-S2H
İşlemci
AMD Ryzen 5 1600 Six-Core Processor
Minidump: 020222-31453-01.rar

Son 2 aydır Valorant oyununda mavi ekran hataları alıyorum. BlueScreenView uygulamasından neyin sebep olduğuna baktığımda ise 4 mavi ekran hatasının hepsinde ntoskrnl.exe dosyasının neden olduğu gözüküyor. Yardımlarınızı bekliyorum.
Not: Minidump olarak en son aldığım mavi ekran hatasını yükledim eğer öncekilerede bakmak isterseniz onları da yükleyebilirim.
 
Son düzenleyen: Moderatör:
Çözüm
Selamlar, sorunun kaynağı WO Mic programı olarak görünmekte. WO Mic'i kaldırın ve sonucu bizimle paylaşın. En azından 3-5 gün boyunca sistemi test edin. Eğer programı kullanmanız gerekiyorsa kaldırıp kurmanız da yeterli olacaktır, bilginize.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8071a2854f7, Address of the instruction which caused the BugCheck
Arg3: ffffab8053002be0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for womic.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 9030

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 22168

Key : Analysis.Init.CPU.mSec
Value: 905

Key : Analysis.Init.Elapsed.mSec
Value: 5846

Key : Analysis.Memory.CommitPeak.Mb
Value: 79

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 020222-31453-01.dmp

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8071a2854f7

BUGCHECK_P3: ffffab8053002be0

BUGCHECK_P4: 0

CONTEXT: ffffab8053002be0 -- (.cxr 0xffffab8053002be0)
rax=fff0003000400010 rbx=ffffad861be140a0 rcx=ffffad861572f830
rdx=ffffffff5ffffffd rsi=ffffad861be142d8 rdi=fff0003000400010
rip=fffff8071a2854f7 rsp=ffffab80530035e0 rbp=ffffab8053003669
r8=0000000000000008 r9=0000000000000000 r10=0000fffff8072fc0
r11=ffffab80530036c8 r12=0000000000400201 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050282
nt!IopfCompleteRequest+0x617:
fffff807`1a2854f7 488b4018 mov rax,qword ptr [rax+18h] ds:002b:fff00030`00400028=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: WOMicClient.exe

STACK_TEXT:
ffffab80`530035e0 fffff807`1a284ec7 : ffffad86`1be14000 ffffab80`53003700 00000000`00000780 ffffad86`19c54040 : nt!IopfCompleteRequest+0x617
ffffab80`530036d0 fffff807`2fc01b84 : ffffad86`1be140a0 ffffad86`1be142d8 00000000`c0000010 00000000`00000fff : nt!IofCompleteRequest+0x17
ffffab80`53003700 ffffad86`1be140a0 : ffffad86`1be142d8 00000000`c0000010 00000000`00000fff ffffad86`0d023b60 : womic+0x1b84
ffffab80`53003708 ffffad86`1be142d8 : 00000000`c0000010 00000000`00000fff ffffad86`0d023b60 fffff807`1a28f825 : 0xffffad86`1be140a0
ffffab80`53003710 00000000`c0000010 : 00000000`00000fff ffffad86`0d023b60 fffff807`1a28f825 ffffad86`1be140a0 : 0xffffad86`1be142d8
ffffab80`53003718 00000000`00000fff : ffffad86`0d023b60 fffff807`1a28f825 ffffad86`1be140a0 ffffad86`0d023b60 : 0xc0000010
ffffab80`53003720 ffffad86`0d023b60 : fffff807`1a28f825 ffffad86`1be140a0 ffffad86`0d023b60 ffffad86`00000780 : 0xfff
ffffab80`53003728 fffff807`1a28f825 : ffffad86`1be140a0 ffffad86`0d023b60 ffffad86`00000780 ffffad86`1be14320 : 0xffffad86`0d023b60
ffffab80`53003730 fffff807`2a1a16bf : ffffad86`1be140a0 ffffab80`530037c0 ffffad86`1be14320 ffffad86`0d023b60 : nt!IofCallDriver+0x55
ffffab80`53003770 fffff807`2a1a1023 : ffffad86`1be140a0 00000000`00000001 00000000`00000000 ffffad86`1572f830 : ksthunk!CKernelFilterDevice::DispatchIrp+0x23b
ffffab80`530037d0 fffff807`1a28f825 : 00000000`0000000e ffffad86`1be14368 ffffab80`20206f49 00000000`00000780 : ksthunk!CKernelFilterDevice::DispatchIrpBridge+0x13
ffffab80`53003800 fffff807`1a675b58 : ffffab80`53003b80 ffffad86`1be140a0 00000000`00000001 ffffad86`1969a080 : nt!IofCallDriver+0x55
ffffab80`53003840 fffff807`1a675957 : 00000000`00000000 ffffab80`53003b80 00000000`00000005 ffffab80`53003b80 : nt!IopSynchronousServiceTail+0x1a8
ffffab80`530038e0 fffff807`1a674cd6 : 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0xc67
ffffab80`53003a20 fffff807`1a4091f1 : 00000000`00000010 fffff807`1a5a50d0 00000000`00000000 00000000`00000000 : nt!NtDeviceIoControlFile+0x56
ffffab80`53003a90 00000000`770a1cfc : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x2bc
00000000`05e5f2f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x770a1cfc


SYMBOL_NAME: womic+1b84

MODULE_NAME: womic

IMAGE_NAME: womic.sys

STACK_COMMAND: .cxr 0xffffab8053002be0 ; kb

BUCKET_ID_FUNC_OFFSET: 1b84

FAILURE_BUCKET_ID: 0x3B_c0000005_womic!unknown_function

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9ae496ed-145d-fcad-2124-d678aced7bcb}

Followup: MachineOwner
---------[/CODE]
Selamlar, sorunun kaynağı WO Mic programı olarak görünmekte. WO Mic'i kaldırın ve sonucu bizimle paylaşın. En azından 3-5 gün boyunca sistemi test edin. Eğer programı kullanmanız gerekiyorsa kaldırıp kurmanız da yeterli olacaktır, bilginize.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8071a2854f7, Address of the instruction which caused the BugCheck
Arg3: ffffab8053002be0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for womic.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 9030

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 22168

Key : Analysis.Init.CPU.mSec
Value: 905

Key : Analysis.Init.Elapsed.mSec
Value: 5846

Key : Analysis.Memory.CommitPeak.Mb
Value: 79

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 020222-31453-01.dmp

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8071a2854f7

BUGCHECK_P3: ffffab8053002be0

BUGCHECK_P4: 0

CONTEXT: ffffab8053002be0 -- (.cxr 0xffffab8053002be0)
rax=fff0003000400010 rbx=ffffad861be140a0 rcx=ffffad861572f830
rdx=ffffffff5ffffffd rsi=ffffad861be142d8 rdi=fff0003000400010
rip=fffff8071a2854f7 rsp=ffffab80530035e0 rbp=ffffab8053003669
r8=0000000000000008 r9=0000000000000000 r10=0000fffff8072fc0
r11=ffffab80530036c8 r12=0000000000400201 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050282
nt!IopfCompleteRequest+0x617:
fffff807`1a2854f7 488b4018 mov rax,qword ptr [rax+18h] ds:002b:fff00030`00400028=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: WOMicClient.exe

STACK_TEXT:
ffffab80`530035e0 fffff807`1a284ec7 : ffffad86`1be14000 ffffab80`53003700 00000000`00000780 ffffad86`19c54040 : nt!IopfCompleteRequest+0x617
ffffab80`530036d0 fffff807`2fc01b84 : ffffad86`1be140a0 ffffad86`1be142d8 00000000`c0000010 00000000`00000fff : nt!IofCompleteRequest+0x17
ffffab80`53003700 ffffad86`1be140a0 : ffffad86`1be142d8 00000000`c0000010 00000000`00000fff ffffad86`0d023b60 : womic+0x1b84
ffffab80`53003708 ffffad86`1be142d8 : 00000000`c0000010 00000000`00000fff ffffad86`0d023b60 fffff807`1a28f825 : 0xffffad86`1be140a0
ffffab80`53003710 00000000`c0000010 : 00000000`00000fff ffffad86`0d023b60 fffff807`1a28f825 ffffad86`1be140a0 : 0xffffad86`1be142d8
ffffab80`53003718 00000000`00000fff : ffffad86`0d023b60 fffff807`1a28f825 ffffad86`1be140a0 ffffad86`0d023b60 : 0xc0000010
ffffab80`53003720 ffffad86`0d023b60 : fffff807`1a28f825 ffffad86`1be140a0 ffffad86`0d023b60 ffffad86`00000780 : 0xfff
ffffab80`53003728 fffff807`1a28f825 : ffffad86`1be140a0 ffffad86`0d023b60 ffffad86`00000780 ffffad86`1be14320 : 0xffffad86`0d023b60
ffffab80`53003730 fffff807`2a1a16bf : ffffad86`1be140a0 ffffab80`530037c0 ffffad86`1be14320 ffffad86`0d023b60 : nt!IofCallDriver+0x55
ffffab80`53003770 fffff807`2a1a1023 : ffffad86`1be140a0 00000000`00000001 00000000`00000000 ffffad86`1572f830 : ksthunk!CKernelFilterDevice::DispatchIrp+0x23b
ffffab80`530037d0 fffff807`1a28f825 : 00000000`0000000e ffffad86`1be14368 ffffab80`20206f49 00000000`00000780 : ksthunk!CKernelFilterDevice::DispatchIrpBridge+0x13
ffffab80`53003800 fffff807`1a675b58 : ffffab80`53003b80 ffffad86`1be140a0 00000000`00000001 ffffad86`1969a080 : nt!IofCallDriver+0x55
ffffab80`53003840 fffff807`1a675957 : 00000000`00000000 ffffab80`53003b80 00000000`00000005 ffffab80`53003b80 : nt!IopSynchronousServiceTail+0x1a8
ffffab80`530038e0 fffff807`1a674cd6 : 00000000`00000008 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0xc67
ffffab80`53003a20 fffff807`1a4091f1 : 00000000`00000010 fffff807`1a5a50d0 00000000`00000000 00000000`00000000 : nt!NtDeviceIoControlFile+0x56
ffffab80`53003a90 00000000`770a1cfc : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x2bc
00000000`05e5f2f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x770a1cfc


SYMBOL_NAME: womic+1b84

MODULE_NAME: womic

IMAGE_NAME: womic.sys

STACK_COMMAND: .cxr 0xffffab8053002be0 ; kb

BUCKET_ID_FUNC_OFFSET: 1b84

FAILURE_BUCKET_ID: 0x3B_c0000005_womic!unknown_function

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9ae496ed-145d-fcad-2124-d678aced7bcb}

Followup: MachineOwner
---------[/CODE]
 
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