SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffff82a9acd9cd47, Address of the instruction which caused the bugcheck
Arg3: ffffec05b1986c10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
DUMP_TYPE: 2
BUGCHECK_P1: c0000005
BUGCHECK_P2: ffff82a9acd9cd47
BUGCHECK_P3: ffffec05b1986c10
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
win32kfull!xxxReceiveMessage+bf7
ffff82a9`acd9cd47 8b4110 mov eax,dword ptr [rcx+10h]
CONTEXT: ffffec05b1986c10 -- (.cxr 0xffffec05b1986c10)
rax=ffff82da00652d40 rbx=ffff82da0083c000 rcx=0000000000000000
rdx=0000000000000000 rsi=ffff82da006e6190 rdi=0000000000003dbf
rip=ffff82a9acd9cd47 rsp=ffffec05b1987600 rbp=ffffec05b1987b80
r8=0000000000000000 r9=0000000000000000 r10=ffff82a9ac628d50
r11=ffff747e66600000 r12=0000000000000000 r13=0000000000000000
r14=ffff82da046dc620 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050293
win32kfull!xxxReceiveMessage+0xbf7:
ffff82a9`acd9cd47 8b4110 mov eax,dword ptr [rcx+10h] ds:002b:00000000`00000010=????????
Resetting default scope
BUGCHECK_STR: 0x3B_c0000005
CPU_COUNT: c
CPU_MHZ: d48
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: StartMenuExperienceHost.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 12-27-2019 00:10:49.0081
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from ffff82a9acd99aea to ffff82a9acd9cd47
STACK_TEXT:
ffffec05`b1987600 ffff82a9`acd99aea : ffff82da`046dc620 ffff82da`046dc620 00000000`0000c240 00000000`00000001 : win32kfull!xxxReceiveMessage+0xbf7
ffffec05`b1987800 ffff82a9`acd994f7 : ffffec05`b1987a20 00000000`00000000 00000059`00000000 00000059`c26ff820 : win32kfull!xxxRealInternalGetMessage+0x57a
ffffec05`b19879e0 fffff802`6f7d2d18 : 00000059`c26ff820 ffffda01`f6f0b080 ffffec05`b1987aa8 00000000`00000000 : win32kfull!NtUserPeekMessage+0x157
ffffec05`b1987a90 00007ffa`b2d710c4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000059`c26ff6e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`b2d710c4
THREAD_SHA1_HASH_MOD_FUNC: 5f8d6dfbe4c99ea78650069b06d5d74ee18ae979
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 0f683dda67acc2d9e38d27a161aea315f96b29fc
THREAD_SHA1_HASH_MOD: 4b0b617a0dfdccf32d810bf06e973af5ab544eda
FOLLOWUP_IP:
win32kfull!xxxReceiveMessage+bf7
ffff82a9`acd9cd47 8b4110 mov eax,dword ptr [rcx+10h]
FAULT_INSTR_CODE: 4110418b
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32kfull!xxxReceiveMessage+bf7
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32kfull
IMAGE_NAME: win32kfull.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 1be942ef
IMAGE_VERSION: 10.0.18362.535
STACK_COMMAND: .cxr 0xffffec05b1986c10 ; kb
BUCKET_ID_FUNC_OFFSET: bf7
FAILURE_BUCKET_ID: 0x3B_c0000005_win32kfull!xxxReceiveMessage
BUCKET_ID: 0x3B_c0000005_win32kfull!xxxReceiveMessage
PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_win32kfull!xxxReceiveMessage
TARGET_TIME: 2019-12-26T20:53:12.000Z
OSBUILD: 18362
OSSERVICEPACK: 535
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1980-01-11 18:53:20
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 90e3
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000005_win32kfull!xxxreceivemessage
FAILURE_ID_HASH: {7e1859ba-29b6-da93-3bd1-5c8f9c1b4d90}
Followup: MachineOwner
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