Çözüldü R5 5600H sistemde "VIDEO_MEMORY_MANAGEMENT" mavi ekran hatası

Bu konu çözüldü olarak işaretlenmiştir. Çözülmediğini düşünüyorsanız konuyu rapor edebilirsiniz.
İşletim sistemi
Windows 10

recep.gulten

Hectopat
Katılım
28 Eylül 2020
Mesajlar
296
Çözümler
1
RAM
8 GB
SSD veya HDD modeli
INTEL SSDPEKNW512GZL
Ekran kartı
gtx 1650 + amd radeon graphics
Anakart
Lenovo IdeaPad Gaming 3 15ACH6
İşlemci
Ryzen 5 5600h
PC'yi daha yeni aldım Chrome ve Android Studio açıkken bir anda dondu ve mavi ekran verdi. İşlemcim Ryzen 5 5600H RAM'dan paylaşımlı ekran kartı olduğu için 2 GB RAM alıyordu onu 1 GB'ye düşürdüm acaba ondan olabilir mi? Yardımcı olursanız sevinirim.

Minidump dosyası=042623-11765-01.dmp

Ben minidump dosyasını incelledim ekran kartı sürücüsü ile alakalı olabilir sanırım daha iyi anlayan arkadaşlar yardımcı olursa sevinirim

Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 0000000000000017, Unexpected system command failure.
Arg2: ffffba07c5cae000
Arg3: 0000000000000000
Arg4: ffffffffc00002b6

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3452

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 22219

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 4437

    Key  : Analysis.Init.Elapsed.mSec
    Value: 46186

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 102

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x10e

    Key  : Bugcheck.Code.Register
    Value: 0x10e

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  042623-11765-01.dmp

BUGCHECK_CODE:  10e

BUGCHECK_P1: 17

BUGCHECK_P2: ffffba07c5cae000

BUGCHECK_P3: 0

BUGCHECK_P4: ffffffffc00002b6

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
fffff009`9d8529b8 fffff800`77643ad0     : 00000000`0000010e 00000000`00000017 ffffba07`c5cae000 00000000`00000000 : nt!KeBugCheckEx
fffff009`9d8529c0 fffff800`aedb446f     : ffffba07`c5cae000 ffffba07`c5bdb898 ffffba07`c5cae000 00000000`00000005 : watchdog!WdLogEvent5_WdCriticalError+0xe0
fffff009`9d852a00 fffff800`aed227b9     : ffffba07`c5bdb1c0 00000000`00000001 00000000`00000000 00000000`00000005 : dxgmms2!VIDMM_GLOBAL::RestoreFromPurge+0xbb
fffff009`9d852a90 fffff800`774035a1     : ffffba07`c5bdc000 ffffba07`be8af580 00000000`00000000 00000000`00000000 : dxgmms2!VidMmRestoreFromPurge+0x9
fffff009`9d852ac0 fffff800`773ae13a     : fffff009`9d852b40 00000000`00000000 ffffba07`c337d200 fffff800`7729b415 : dxgkrnl!ADAPTER_RENDER::RestoreFromPurgeSegments+0x35
fffff009`9d852af0 fffff800`773ae069     : ffffba07`c5bdc000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::ReleaseCoreSync+0xa6
fffff009`9d852b20 fffff800`774256d7     : ffffba07`c337d000 00000000`00000001 00000000`00000000 ffffba07`b9291180 : dxgkrnl!DxgkReleaseAdapterCoreSync+0x4d
fffff009`9d852b70 fffff800`6b3265f5     : ffffba07`be8af580 00000000`00000080 fffff800`774255e0 000fe067`bcbbbdff : dxgkrnl!DpiPowerArbiterThread+0xf7
fffff009`9d852bd0 fffff800`6b404848     : fffff800`66fd0180 ffffba07`be8af580 fffff800`6b3265a0 4340faac`9c05ac11 : nt!PspSystemThreadStartup+0x55
fffff009`9d852c20 00000000`00000000     : fffff009`9d853000 fffff009`9d84c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  dxgmms2!VIDMM_GLOBAL::RestoreFromPurge+bb

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.19041.2311

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  bb

FAILURE_BUCKET_ID:  0x10e_17_dxgmms2!VIDMM_GLOBAL::RestoreFromPurge

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {080c4a7e-6c7f-a390-e7c9-ccc78d5fe562}

Followup:     MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 0000000000000017, Unexpected system command failure.
Arg2: ffffba07c5cae000
Arg3: 0000000000000000
Arg4: ffffffffc00002b6

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3515

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 19353

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 7889

    Key  : Analysis.Init.Elapsed.mSec
    Value: 68406

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 102

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x10e

    Key  : Bugcheck.Code.Register
    Value: 0x10e

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  042623-11765-01.dmp

BUGCHECK_CODE:  10e

BUGCHECK_P1: 17

BUGCHECK_P2: ffffba07c5cae000

BUGCHECK_P3: 0

BUGCHECK_P4: ffffffffc00002b6

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
fffff009`9d8529b8 fffff800`77643ad0     : 00000000`0000010e 00000000`00000017 ffffba07`c5cae000 00000000`00000000 : nt!KeBugCheckEx
fffff009`9d8529c0 fffff800`aedb446f     : ffffba07`c5cae000 ffffba07`c5bdb898 ffffba07`c5cae000 00000000`00000005 : watchdog!WdLogEvent5_WdCriticalError+0xe0
fffff009`9d852a00 fffff800`aed227b9     : ffffba07`c5bdb1c0 00000000`00000001 00000000`00000000 00000000`00000005 : dxgmms2!VIDMM_GLOBAL::RestoreFromPurge+0xbb
fffff009`9d852a90 fffff800`774035a1     : ffffba07`c5bdc000 ffffba07`be8af580 00000000`00000000 00000000`00000000 : dxgmms2!VidMmRestoreFromPurge+0x9
fffff009`9d852ac0 fffff800`773ae13a     : fffff009`9d852b40 00000000`00000000 ffffba07`c337d200 fffff800`7729b415 : dxgkrnl!ADAPTER_RENDER::RestoreFromPurgeSegments+0x35
fffff009`9d852af0 fffff800`773ae069     : ffffba07`c5bdc000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::ReleaseCoreSync+0xa6
fffff009`9d852b20 fffff800`774256d7     : ffffba07`c337d000 00000000`00000001 00000000`00000000 ffffba07`b9291180 : dxgkrnl!DxgkReleaseAdapterCoreSync+0x4d
fffff009`9d852b70 fffff800`6b3265f5     : ffffba07`be8af580 00000000`00000080 fffff800`774255e0 000fe067`bcbbbdff : dxgkrnl!DpiPowerArbiterThread+0xf7
fffff009`9d852bd0 fffff800`6b404848     : fffff800`66fd0180 ffffba07`be8af580 fffff800`6b3265a0 4340faac`9c05ac11 : nt!PspSystemThreadStartup+0x55
fffff009`9d852c20 00000000`00000000     : fffff009`9d853000 fffff009`9d84c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  dxgmms2!VIDMM_GLOBAL::RestoreFromPurge+bb

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.19041.2311

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  bb

FAILURE_BUCKET_ID:  0x10e_17_dxgmms2!VIDMM_GLOBAL::RestoreFromPurge

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {080c4a7e-6c7f-a390-e7c9-ccc78d5fe562}

Followup:     MachineOwner
---------
 
Son düzenleyen: Moderatör:
Çözüm
Tüm sürücülerinizi yükleyin. Bilgisayar alındıktan sonra hiç sürücü güncelleştirmediniz mi? Hepsini indirin ve tek tek yükleyin.


DirectX yükleme işlemini gerçekleştirin.


Sorun devam ederse yeni minidump dosyalarınız ile beraber tekrar sorununuzu bildirin.
Tüm sürücülerinizi yükleyin. Bilgisayar alındıktan sonra hiç sürücü güncelleştirmediniz mi? Hepsini indirin ve tek tek yükleyin.


DirectX yükleme işlemini gerçekleştirin.


Sorun devam ederse yeni minidump dosyalarınız ile beraber tekrar sorununuzu bildirin.
 
Çözüm
Şu an hepsini silip yeni sürümleri yükledim sorunum yok şu anda teşekkür ederim.
 
Bu siteyi kullanmak için çerezler gereklidir. Siteyi kullanmaya devam etmek için çerezleri kabul etmelisiniz. Daha Fazlasını Öğren.…