RX 480 VIDEO_TDR_FAILURE mavi ekran hatası

ZombiQ

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16 Ağustos 2016
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Ankara
1-2 hafta önce FurMark testi yaparak aldığım ve yüksek ayarlarda sorunsuz bir şekilde Red Dead Redemption 2'yi bile bitirebildiğim RX 480 ekran kartımla bugün GTA 5 oynarken bir anda görüntü gitti. Sıcaklığı 65-70 arasıydı oynarken. Bilgisayarı yeniden başlattığımda BIOS ekranı sonrası siyah ekranda kalıyordu ama bazen başlangıç onarma açılıyordu. Güvenli modda ekran kartı sürücüsünü (20.2.1) silip bir önceki sürümü (20.1.4) yükledim ama yükleme tamamlandığı an yeniden siyah ekrana düştüm. Sistemimde hem RAM hem işlemcide hız aşırtma vardı ama stabil çalışıyordu, BIOS sıfırladım ama nafile. Sorunun sebebi donanımsal mı? Yardımcı olursanız sevinirim.

Minidump Dosyası

Sapphire Nitro+ RX 480 8 GB
Ryzen 3 1200
8 GB 2933MHz RAM
High Power 500W PSU
Windows 10 64 Bit Sürüm 1909 (18363.628)
 
Son düzenleyen: Moderatör:
DDU ile kaldırıp yüklemek çare olmuyor ve sürücü yüklemesi sırasında görüntü gidiyor gelmiyor ise donanım arızası olabilir, kartı farklı bir sistemde dene, aynı hatalar gözlemlenirse garantiye gönder.
Kod:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff8104ef60c030, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8064d7609f0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000005, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0351282.inf_amd64_c235bc9782254a78\B351278\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME:  B450M S2H

SYSTEM_SKU:  Default string

SYSTEM_VERSION:  Default string

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  F50

BIOS_DATE:  11/15/2019

BASEBOARD_MANUFACTURER:  Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT:  B450M S2H

BASEBOARD_VERSION:  x.x

DUMP_TYPE:  2

BUGCHECK_P1: ffff8104ef60c030

BUGCHECK_P2: fffff8064d7609f0

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 5

FAULTING_IP:
atikmpag+109f0
fffff806`4d7609f0 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 4

CPU_MHZ: c16

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-08-2020 02:43:46.0519

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT: 
ffff9486`1ec19b68 fffff806`4e1c0aaa : 00000000`00000116 ffff8104`ef60c030 fffff806`4d7609f0 ffffffff`c0000001 : nt!KeBugCheckEx
ffff9486`1ec19b70 fffff806`4e1c0725 : fffff806`4d7609f0 ffffda08`f00bf7a0 00000000`00000080 fffff806`4e1c06c0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff9486`1ec19bb0 fffff806`4e1c06d5 : 00000000`19a68aff fffff806`40191400 ffff8104`edfdd040 00000000`000001d1 : dxgkrnl!CTDR_GDI_RESET_THREAD::Worker+0x25
ffff9486`1ec19be0 fffff806`3fd2a7a5 : ffff8104`edfdd040 fffff806`4e1c06c0 ffffda08`f00bf7a0 00000067`b4bbbdff : dxgkrnl!CVP_SYSTEM_THREAD::ThreadRoutine+0x15
ffff9486`1ec19c10 fffff806`3fdc8b2a : fffff806`3c885180 ffff8104`edfdd040 fffff806`3fd2a750 00000000`00000246 : nt!PspSystemThreadStartup+0x55
ffff9486`1ec19c60 00000000`00000000 : ffff9486`1ec1a000 ffff9486`1ec14000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  f0f596ea3c2ab91fded9f9e609468e0b9c98ab97

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b58047563352771efd3c105de8044d1e1bb9a723

THREAD_SHA1_HASH_MOD:  08cbeb0d90ff4fe6e2179e49d47c855f2c6b77e1

FOLLOWUP_IP:
atikmpag+109f0
fffff806`4d7609f0 4883ec28        sub     rsp,28h

FAULT_INSTR_CODE:  28ec8348

SYMBOL_NAME:  atikmpag+109f0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5e2b4351

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_atikmpag.sys

TARGET_TIME:  2020-02-07T23:24:49.000Z

OSBUILD:  18362

OSSERVICEPACK:  628

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1991-11-30 08:21:39

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  2ca0

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup:     MachineOwner
---------
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff970b618a9010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8036d2709f0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000005, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0351505.inf_amd64_5b0d82e706ad63ce\B351435\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME:  B450M S2H

SYSTEM_SKU:  Default string

SYSTEM_VERSION:  Default string

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  F50

BIOS_DATE:  11/15/2019

BASEBOARD_MANUFACTURER:  Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT:  B450M S2H

BASEBOARD_VERSION:  x.x

DUMP_TYPE:  2

BUGCHECK_P1: ffff970b618a9010

BUGCHECK_P2: fffff8036d2709f0

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 5

FAULTING_IP:
atikmpag+109f0
fffff803`6d2709f0 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 4

CPU_MHZ: c16

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-08-2020 02:43:37.0399

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT: 
ffff8e86`fed54b68 fffff803`6cca0aaa : 00000000`00000116 ffff970b`618a9010 fffff803`6d2709f0 ffffffff`c0000001 : nt!KeBugCheckEx
ffff8e86`fed54b70 fffff803`6cca0725 : fffff803`6d2709f0 ffffca84`efb706e0 00000000`00000080 fffff803`6cca06c0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff8e86`fed54bb0 fffff803`6cca06d5 : 00000000`15f4d733 ffffa701`5eb55140 ffff970b`5facd040 00000000`000001f0 : dxgkrnl!CTDR_GDI_RESET_THREAD::Worker+0x25
ffff8e86`fed54be0 fffff803`5ff2a7a5 : ffff970b`5facd040 fffff803`6cca06c0 ffffca84`efb706e0 00000067`b4bbbdff : dxgkrnl!CVP_SYSTEM_THREAD::ThreadRoutine+0x15
ffff8e86`fed54c10 fffff803`5ffc8b2a : ffffa701`5eb44180 ffff970b`5facd040 fffff803`5ff2a750 00000000`00000246 : nt!PspSystemThreadStartup+0x55
ffff8e86`fed54c60 00000000`00000000 : ffff8e86`fed55000 ffff8e86`fed4f000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  f0f596ea3c2ab91fded9f9e609468e0b9c98ab97

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b58047563352771efd3c105de8044d1e1bb9a723

THREAD_SHA1_HASH_MOD:  08cbeb0d90ff4fe6e2179e49d47c855f2c6b77e1

FOLLOWUP_IP:
atikmpag+109f0
fffff803`6d2709f0 4883ec28        sub     rsp,28h

FAULT_INSTR_CODE:  28ec8348

SYMBOL_NAME:  atikmpag+109f0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5e3301e5

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_atikmpag.sys

TARGET_TIME:  2020-02-07T23:12:10.000Z

OSBUILD:  18362

OSSERVICEPACK:  628

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1991-11-30 08:21:39

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  2496

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup:     MachineOwner
---------

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe3875b116010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff802765309f0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000005, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0351505.inf_amd64_5b0d82e706ad63ce\B351435\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME:  B450M S2H

SYSTEM_SKU:  Default string

SYSTEM_VERSION:  Default string

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  F50

BIOS_DATE:  11/15/2019

BASEBOARD_MANUFACTURER:  Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT:  B450M S2H

BASEBOARD_VERSION:  x.x

DUMP_TYPE:  2

BUGCHECK_P1: ffffe3875b116010

BUGCHECK_P2: fffff802765309f0

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 5

FAULTING_IP:
atikmpag+109f0
fffff802`765309f0 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 4

CPU_MHZ: c16

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-08-2020 02:43:42.0209

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT: 
ffff8c86`c213fb68 fffff802`75a90aaa : 00000000`00000116 ffffe387`5b116010 fffff802`765309f0 ffffffff`c0000001 : nt!KeBugCheckEx
ffff8c86`c213fb70 fffff802`75a90725 : fffff802`765309f0 ffffa588`0d947140 00000000`00000080 fffff802`75a906c0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff8c86`c213fbb0 fffff802`75a906d5 : 00000000`167d07d5 ffff8e01`bef55140 ffffe387`5b0dd040 00000000`000001f0 : dxgkrnl!CTDR_GDI_RESET_THREAD::Worker+0x25
ffff8c86`c213fbe0 fffff802`69d2a7a5 : ffffe387`5b0dd040 fffff802`75a906c0 ffffa588`0d947140 00000067`b4bbbdff : dxgkrnl!CVP_SYSTEM_THREAD::ThreadRoutine+0x15
ffff8c86`c213fc10 fffff802`69dc8b2a : ffff8e01`bef44180 ffffe387`5b0dd040 fffff802`69d2a750 00000000`00000246 : nt!PspSystemThreadStartup+0x55
ffff8c86`c213fc60 00000000`00000000 : ffff8c86`c2140000 ffff8c86`c213a000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


THREAD_SHA1_HASH_MOD_FUNC:  f0f596ea3c2ab91fded9f9e609468e0b9c98ab97

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b58047563352771efd3c105de8044d1e1bb9a723

THREAD_SHA1_HASH_MOD:  08cbeb0d90ff4fe6e2179e49d47c855f2c6b77e1

FOLLOWUP_IP:
atikmpag+109f0
fffff802`765309f0 4883ec28        sub     rsp,28h

FAULT_INSTR_CODE:  28ec8348

SYMBOL_NAME:  atikmpag+109f0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5e3301e5

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_atikmpag.sys

TARGET_TIME:  2020-02-07T23:08:53.000Z

OSBUILD:  18362

OSSERVICEPACK:  628

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1991-11-30 08:21:39

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  2d70

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup:     MachineOwner
---------
 
Sürücü yükleme sırasında görüntü gidiyor, geliyor. Çözünürlük normale dönüyor fakat tekrar siyah ekrana düşüyor.
 
Şu linkte bulunan 3. çözüm yöntemini denediğim zaman her nasılsa düzeldi. System32/drivers klasörü içine hatada gözüken atikmpag.sys dosyasını anlatıldığı şekilde kopyaladım ve yeniden başlattım şimdilik bir sorun yok gibi gözüküyor.

Böyle bir şeyin bu soruna yol açması ve kopyala-yapıştır ile çözülmesi normal mi sizce? @MayCrasH
 
O çözüldü yazdığım zaman tekrar oyuna girdim ve hiçbir FPS sıkıntısı veya ısınma sorunu olmadı. Bilgisayarı yeniden başlattığımda aynı hatayı aldım. Ekran kartı bozuk olmasın diye dua ediyorum şu an.
 
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