Sık sık mavi ekran hatası

4noone1

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24 Ocak 2021
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Merhaba, bilgisayarımda sık sık mavi ekran hatası alıyorum. Minecraft vb. oyunları oynarken olduğu için bilgisayarı fazla zorladığımda olduğunu düşündüm ancak Zoom'da derslerdeyken veya Discord'da arkadaşlarımla konuşurken de alınca sebebini anlayamadım. Sistemi aşağıya bıraktım. Antivirüsten olabileceğini düşünüyorum ancak sık sık e-kitap indirdiğim için devre dışı bırakmaya veya kaldırmaya korkuyorum. Yardımcı olabilirseniz sevinirim. Sistem;

1611999316785.png
 
Son düzenleyen: Moderatör:
 
DDU ile AMD GPU sürücülerinizi kaldırıp yeniden kurmayı deneyin ama çözülüp çözülmeyeceğinden emin değilim. Sorununuzun donanımsal olduğunu düşünüyorum.

Ayrıca BIOS'unuz güncel değil, güncelleyin.
BIOS: Buradan

Kod:
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005002, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 000000000000377a
Arg4: 0100377bfffffffe

Debugging Details:
------------------

fffff800034360e8: Unable to get Flags value from nt!KdVersionBlock
GetUlongPtrFromAddress: unable to read from fffff800034f1300

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1999

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-62N06FT

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 30461

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 64

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: win7sp1_ldr_escrow

    Key  : WER.OS.Timestamp
    Value: 2020-01-02T17:07:00Z

    Key  : WER.OS.Version
    Value: 7.1.7601.24545


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  1a

BUGCHECK_P1: 5002

BUGCHECK_P2: fffff70001080000

BUGCHECK_P3: 377a

BUGCHECK_P4: 100377bfffffffe

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  AvastSvc.exe

STACK_TEXT:
fffff880`0899b798 fffff800`032bc806     : 00000000`0000001a 00000000`00005002 fffff700`01080000 00000000`0000377a : nt!KeBugCheckEx
fffff880`0899b7a0 fffff800`033b369c     : 00000000`00000000 00000000`1d4a0429 00000000`00000000 0000000f`ffffffff : nt!MiAllocateWsle+0xf6
fffff880`0899b800 fffff800`033b46a7     : 00000000`00000000 00000000`00000000 fffff683`ff7bbd68 fffffa80`0ca213f8 : nt!MiResolveTransitionFault+0xa8c
fffff880`0899b8a0 fffff800`033c3720     : ffffffff`ffffffff 00000000`1d4a0429 00000000`002f7cda ffffffff`ffffffff : nt!MiDispatchFault+0x807
fffff880`0899b990 fffff800`032f3fdc     : 00000000`00000000 00000000`1d4a0429 fffffa80`00000001 00000000`1d4a0410 : nt!MmAccessFault+0x4090
fffff880`0899bae0 000007fe`f77ad3bb     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x35c
00000000`14a6f180 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`f77ad3bb


SYMBOL_NAME:  nt!MiAllocateWsle+f6

MODULE_NAME: nt

IMAGE_VERSION:  6.1.7601.24545

STACK_COMMAND:  .thread ; .cxr ; kb

IMAGE_NAME:  ntkrnlmp.exe

FAILURE_BUCKET_ID:  0x1a_5002_nt!MiAllocateWsle+f6

OS_VERSION:  7.1.7601.24545

BUILDLAB_STR:  win7sp1_ldr_escrow

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

FAILURE_ID_HASH:  {223dd223-4827-3ef4-6738-3401270c6c70}

Followup:     MachineOwner
---------

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800b1104e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004b2899c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
fffff800033e50e8: Unable to get Flags value from nt!KdVersionBlock
GetUlongPtrFromAddress: unable to read from fffff800034a0300

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1812

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-62N06FT

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 12277

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 64

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: win7sp1_ldr_escrow

    Key  : WER.OS.Timestamp
    Value: 2020-01-02T17:07:00Z

    Key  : WER.OS.Version
    Value: 7.1.7601.24545


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  116

BUGCHECK_P1: fffffa800b1104e0

BUGCHECK_P2: fffff88004b2899c

BUGCHECK_P3: 0

BUGCHECK_P4: 2

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
fffff880`06fe4888 fffff880`04ca53f0     : 00000000`00000116 fffffa80`0b1104e0 fffff880`04b2899c 00000000`00000000 : nt!KeBugCheckEx
fffff880`06fe4890 fffff880`04ca50fa     : fffff880`04b2899c fffffa80`0b1104e0 fffffa80`0b2bbc00 fffffa80`0b086410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`06fe48d0 fffff880`04d4cfef     : fffffa80`0b1104e0 00000000`00000000 fffffa80`0b2bbc00 fffffa80`0b086410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`06fe4900 fffff880`04d76dc9     : 00000000`ffffffff 00000000`0000045d 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`06fe49e0 fffff880`04d7550f     : 00000000`00000102 00000000`0000000a 00000000`0000045d 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`06fe4a10 fffff880`04d48306     : ffffffff`ff676980 fffffa80`0b086410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`06fe4ab0 fffff880`04d750ce     : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`0b02cc58 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`06fe4bc0 fffff800`035422e8     : fffffa80`0c3512b0 fffff880`02fe0180 00000000`00000001 fffffa80`0a922e20 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`06fe4c00 fffff800`0329cec6     : fffff880`02fe0180 fffffa80`0c437b50 fffff880`02fef140 00000000`00000000 : nt!PspSystemThreadStartup+0x194
fffff880`06fe4c40 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


SYMBOL_NAME:  atikmpag+f99c

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

OS_VERSION:  7.1.7601.24545

BUILDLAB_STR:  win7sp1_ldr_escrow

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup:     MachineOwner
---------

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8006aec420
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:
------------------

fffff800034000e8: Unable to get Flags value from nt!KdVersionBlock
GetUlongPtrFromAddress: unable to read from fffff800034bb300

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1796

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-62N06FT

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 10116

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 78

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: win7sp1_ldr_escrow

    Key  : WER.OS.Timestamp
    Value: 2020-01-02T17:07:00Z

    Key  : WER.OS.Version
    Value: 7.1.7601.24545


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  1a

BUGCHECK_P1: 41790

BUGCHECK_P2: fffffa8006aec420

BUGCHECK_P3: ffff

BUGCHECK_P4: 0

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  Zoom.exe

STACK_TEXT:
fffff880`0ce96728 fffff800`0337624d     : 00000000`0000001a 00000000`00041790 fffffa80`06aec420 00000000`0000ffff : nt!KeBugCheckEx
fffff880`0ce96730 fffff800`03393835     : fffff880`00000000 00000000`26cc0fff 00000017`00000000 01000000`00000000 : nt!MiDeleteVirtualAddresses+0x93d
fffff880`0ce968a0 fffff800`03513571     : fffffa80`0e805b00 00000000`00000000 00000000`00000000 00000000`26cc0fff : nt!MiRemoveMappedView+0x485
fffff880`0ce969e0 fffff960`0010773d     : fffff900`00000001 fffffa80`0b658690 fffff900`00000001 fffff960`001fb100 : nt!MiUnmapViewOfSection+0x1b1
fffff880`0ce96aa0 fffff960`0020175f     : 00000000`00000000 fffff900`c1e0b9c0 fffff900`c00cb0f0 fffff880`0ce96b80 : win32k!SURFACE::Map+0x175
fffff880`0ce96af0 fffff960`00201829     : fffff880`0ce96b78 fffff880`0ce97068 00000000`00000001 fffff880`0ce96d20 : win32k!vSpPIDLockSpriteArea+0x4f
fffff880`0ce96b20 fffff960`0008dad2     : 00000000`00000000 fffff880`0ce97068 fffff880`0ce96d40 000002d8`00000556 : win32k!PIDLOCKSPRITEAREA::vLock+0x4d
fffff880`0ce96b50 fffff960`00204a13     : 00000000`00000000 00000000`00000000 00000000`0000cccc fffff900`c2c2c018 : win32k!ENUMUNDERLAYS::bEnum+0x27a
fffff880`0ce96c70 fffff960`00204a7c     : fffff900`c2c2c018 ffffffc1`fffffb9c 00000000`00000000 fffff880`0ce96ed8 : win32k!SpBitBlt+0x843
fffff880`0ce97060 fffff960`00258343     : 00000000`00000000 fffff900`c1ce8440 fffff900`c0000de0 fffff900`c1ce8440 : win32k!SpCopyBits+0x44
fffff880`0ce970d0 fffff960`001ec658     : 00000000`030117b0 00000000`00000000 00000000`00000000 00000000`2c011638 : win32k!NtGdiBitBltInternal+0xc9b
fffff880`0ce972b0 fffff880`04d045c9     : fffff8a0`1c215000 000002c2`00000556 fffff8a0`1b4d34e0 fffff8a0`06d4c440 : win32k!DxgkEngBltViaGDI+0x588
fffff880`0ce97420 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!DXGCONTEXT::Present+0x2d5d


SYMBOL_NAME:  dxgkrnl!DXGCONTEXT::Present+2d5d

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

IMAGE_VERSION:  6.1.7601.24513

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x1a_41790_dxgkrnl!DXGCONTEXT::Present+2d5d

OS_VERSION:  7.1.7601.24545

BUILDLAB_STR:  win7sp1_ldr_escrow

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

FAILURE_ID_HASH:  {2e1d914e-7f25-3aa9-35aa-b81a92dfb503}

Followup:     MachineOwner
---------

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000000c08a5
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

fffff800037f30e8: Unable to get Flags value from nt!KdVersionBlock
GetUlongPtrFromAddress: unable to read from fffff800038ae300

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1765

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-62N06FT

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 24029

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 71

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: win7sp1_ldr_escrow

    Key  : WER.OS.Timestamp
    Value: 2020-01-02T17:07:00Z

    Key  : WER.OS.Version
    Value: 7.1.7601.24545


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  24

BUGCHECK_P1: c08a5

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  opera.exe

TRAP_FRAME:  fffff8800b1c7380 -- (.trap 0xfffff8800b1c7380)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800036386e3 rsp=fffff8800b1c7510 rbp=0000000000000001
r8=fffffa800f856068  r9=000000000b0c7000 r10=fffffa80101feb00
r11=0000000000000400 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!MmProbeAndLockPages+0x643:
fffff800`036386e3 410fb601        movzx   eax,byte ptr [r9] ds:00000000`0b0c7000=??
Resetting default scope

STACK_TEXT:
fffff880`0b1c6e18 fffff880`01246c25     : 00000000`00000024 00000000`000c08a5 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`0b1c6e20 fffff880`0126b225     : 00000000`00000000 00000000`00000000 fffffa80`0a7a09c0 00000010`00000000 : Ntfs!NtfsPagingFileIo+0x155
fffff880`0b1c6f20 fffff880`0105683f     : fffffa80`0cda3500 fffffa80`0cda3160 fffffa80`0a0e8570 00000000`00000000 : Ntfs! ?? ::FNODOBFM::`string'+0x6289
fffff880`0b1c6fd0 fffff880`010556df     : fffffa80`0a9589e0 fffffa80`10212650 fffffa80`0cda3100 fffffa80`0cda3160 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`0b1c7060 fffff800`03652292     : fffffa80`0cda3160 fffffa80`102125e0 fffffa80`0a9589e0 fffff880`009e5180 : fltmgr!FltpDispatch+0xcf
fffff880`0b1c70c0 fffff800`03779ea3     : fffff680`00058600 fffff680`00058600 fffffa80`102125e0 fffff8a0`053a5080 : nt!IoPageRead+0x2a2
fffff880`0b1c7150 fffff800`037811fb     : ffffffff`ffffffff 00000000`00000000 00000000`c0033333 ffffffff`ffffffff : nt!MiIssueHardFault+0x363
fffff880`0b1c7230 fffff800`036b0fdc     : 00000000`00000000 00000000`0b0c7000 fffff8a0`053a5000 ffffffff`ffffffff : nt!MmAccessFault+0x4b6b
fffff880`0b1c7380 fffff800`036386e3     : 00000000`00000000 00000000`00002040 fffff880`0b1c7608 fffff800`00000002 : nt!KiPageFault+0x35c
fffff880`0b1c7510 fffff880`04a33c85     : fffffa80`0f856000 00000000`00000000 fffff8a0`00000002 00000000`0b0c0000 : nt!MmProbeAndLockPages+0x643
fffff880`0b1c7620 fffff880`04a32df1     : fffffa80`0c6106b0 fffff8a0`14ab1e50 00000000`00000048 00000000`00400000 : dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+0x229
fffff880`0b1c76b0 fffff880`04a2d8bc     : fffff8a0`14ab1e50 fffff8a0`14ab1e50 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_SEGMENT::LockAllocationBackingStore+0x8d
fffff880`0b1c7720 fffff880`04a21cd3     : fffffa80`0b0c7650 fffffa80`0cacf000 fffffa80`0cacf000 fffff880`04a218c8 : dxgmms1!VIDMM_APERTURE_SEGMENT::CommitResource+0x1c4
fffff880`0b1c7770 fffff880`04a1e931     : 00000000`00000000 fffffa80`0ebd9000 00000000`00000000 fffffa80`0d9067a0 : dxgmms1!VIDMM_GLOBAL::PageInAllocations+0xbb
fffff880`0b1c77d0 fffff880`04a388b1     : 00000000`00000000 fffff8a0`0effce40 fffffa80`00000000 fffffa80`10c38710 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xcdd
fffff880`0b1c79a0 fffff880`04a385ec     : fffff880`04a38014 00000000`00000000 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`0b1c7b90 fffff880`04a380ea     : 00000000`00000000 fffffa80`105ccb10 00000000`00000080 fffffa80`0c2f8010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`0b1c7bc0 fffff800`039502e8     : 00000000`00000000 fffff880`02f65180 00000000`00000001 00000000`00000000 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`0b1c7c00 fffff800`036aaec6     : fffff880`02f65180 fffffa80`0c612040 fffff880`02f74140 00000000`00000000 : nt!PspSystemThreadStartup+0x194
fffff880`0b1c7c40 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


SYMBOL_NAME:  dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

IMAGE_VERSION:  6.1.7601.24513

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x24_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229

OS_VERSION:  7.1.7601.24545

BUILDLAB_STR:  win7sp1_ldr_escrow

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

FAILURE_ID_HASH:  {e6475d31-924b-c65e-2344-6c50bfeb4e3d}

Followup:     MachineOwner
---------

GPU'nuz hakkında net bilgi bulamadım. GPU'nuzu belirtirseniz uygun sürücüyü bulalım.

Onun dışında, işletim sistemi olarak en düşük Windows 8.1 kullanmanızı öneririm.
 
Merhaba, şu an bilgisayarımda bir sıkıntı oldu. Dün akşam bilgisayarımı kullandım ve kapattım. Akşam açtığımda ise direkt açılır açılmaz mavi ekran verdi. Yeniden başlattım ve karşıma mavi ekrandan sonra çıkan ekran çıktı. Güvenli modu seçtim ve yine mavi ekran verdi ekranı bile yüklemeden. Ardından yeniden başlattım bu defa da eksik sistem dosyası olabileceğini söyledi. Sistem onarma seçeneğini seçtim yaklaşık 15 dk bekledim ancak bir şey olmadı. 3. Kez yeniden başlattım açıldı, kullanıcı hesabına giriş yaptım ve arka plan bile yüklenmedi, görev yöneticisini açtım Explorer.exe vb çalışıyordu ancak ekran görünmüyordu. Bilgisayarı kapattım, bugün açtığımda da aynı sorun vardı. Minidump dosyalarını atamıyorum maalesef ancak antivirüsümü kaldırmıştım, acaba virüs olabilir mi?
 
Uyarı! Bu konu 5 yıl önce açıldı.
Muhtemelen daha fazla tartışma gerekli değildir ki bu durumda yeni bir konu başlatmayı öneririz. Eğer yine de cevabınızın gerekli olduğunu düşünüyorsanız buna rağmen cevap verebilirsiniz.

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