KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8003f46cadc, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00000000000000a0, Parameter 1 of the exception
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for SynTP.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Sony Corporation
SYSTEM_PRODUCT_NAME: VPCF24M1E
SYSTEM_SKU: N/A
SYSTEM_VERSION: C60AB0TF
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: R2160V3
BIOS_DATE: 09/23/2011
BASEBOARD_MANUFACTURER: Sony Corporation
BASEBOARD_PRODUCT: VAIO
BASEBOARD_VERSION: N/A
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8003f46cadc
BUGCHECK_P3: 0
BUGCHECK_P4: a0
READ_ADDRESS: fffff80038b733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
00000000000000a0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
SynTP+3cadc
fffff800`3f46cadc 41ff92a0000000 call qword ptr [r10+0A0h]
EXCEPTION_PARAMETER2: 00000000000000a0
BUGCHECK_STR: 0x1E_c0000005_R
CPU_COUNT: 4
CPU_MHZ: 9be
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 2E'00000000 (cache) 2E'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-7KGVC4E
ANALYSIS_SESSION_TIME: 03-24-2020 21:33:30.0120
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
EXCEPTION_RECORD: ffffe8743a1d0000 -- (.exr 0xffffe8743a1d0000)
ExceptionAddress: 0000000000000000
ExceptionCode: 18bd9867
ExceptionFlags: 0a000002
NumberParameters: 0
TRAP_FRAME: ffff800000000000 -- (.trap 0xffff800000000000)
Unable to read trap frame at ffff8000`00000000
LAST_CONTROL_TRANSFER: from fffff8003885ad71 to fffff800387c2380
STACK_TEXT:
fffff481`0d3e8118 fffff800`3885ad71 : 00000000`0000001e ffffffff`c0000005 fffff800`3f46cadc 00000000`00000000 : nt!KeBugCheckEx
fffff481`0d3e8120 fffff800`387d431d : ffffe874`3a1d0000 fffff481`0d3e89b0 ffff8000`00000000 00000000`000000a0 : nt!KiDispatchException+0x15c671
fffff481`0d3e87d0 fffff800`387d0505 : 00000000`00000000 fffff481`0d3e8a08 00000000`00000006 fffff800`387136b5 : nt!KiExceptionDispatch+0x11d
fffff481`0d3e89b0 fffff800`3f46cadc : 00000000`00000004 ffffd288`63d0f9b0 ffffd288`66507328 00000000`00000000 : nt!KiPageFault+0x445
fffff481`0d3e8b40 00000000`00000004 : ffffd288`63d0f9b0 ffffd288`66507328 00000000`00000000 ffffd288`000b0004 : SynTP+0x3cadc
fffff481`0d3e8b48 ffffd288`63d0f9b0 : ffffd288`66507328 00000000`00000000 ffffd288`000b0004 fffff481`0d3e8c99 : 0x4
fffff481`0d3e8b50 ffffd288`66507328 : 00000000`00000000 ffffd288`000b0004 fffff481`0d3e8c99 ffffd288`63d0f9b0 : 0xffffd288`63d0f9b0
fffff481`0d3e8b58 00000000`00000000 : ffffd288`000b0004 fffff481`0d3e8c99 ffffd288`63d0f9b0 fffff800`3c60939c : 0xffffd288`66507328
THREAD_SHA1_HASH_MOD_FUNC: 23b4ac115463375c68e033f461084a19dac99aac
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: da3add2f1184bc42f09922e7682c306a4f907688
THREAD_SHA1_HASH_MOD: a059fe8ece3c328c278aade9fc85bc38c479b843
FOLLOWUP_IP:
SynTP+3cadc
fffff800`3f46cadc 41ff92a0000000 call qword ptr [r10+0A0h]
FAULT_INSTR_CODE: a092ff41
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: SynTP+3cadc
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: SynTP
IMAGE_NAME: SynTP.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 55a01e3e
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 3cadc
FAILURE_BUCKET_ID: 0x1E_c0000005_R_SynTP!unknown_function
BUCKET_ID: 0x1E_c0000005_R_SynTP!unknown_function
PRIMARY_PROBLEM_CLASS: 0x1E_c0000005_R_SynTP!unknown_function
TARGET_TIME: 2020-03-24T17:55:48.000Z
OSBUILD: 18362
OSSERVICEPACK: 720
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 88d4
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x1e_c0000005_r_syntp!unknown_function
FAILURE_ID_HASH: {15c19da1-506d-3a60-edbb-6addf2c27165}
Followup: MachineOwner
---------
