Çözüldü "System thread exception not handled" mavi ekran hatası

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Pigasor

Hectopat
Süper Moderatör
Katılım
5 Haziran 2020
Mesajlar
2.079
Çözümler
35
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Esenyurt/İstanbul
Daha fazla  
Sistem Özellikleri
Dizüstü: AMD Ryzen 7 7840HS-RTX4050-2x8 5600 MHz 16 GB RAM-SK Hynix 1 TB SSD 7/3 GB
Masaüstü: AMD Ryzen 3 3200G-Gigabyte A320M-S2H-GeIL 2x8 3200 MHz RAM-GeIL 256 GB SSD 550/490 MB
Cinsiyet
Erkek
Arkadaşlar selamlar. Başlıkta da görüldüğü üzere ayın 19'unda mavi ekran hatası aldım. BIOS ayarları değişikliği (hangi ayar olduğunu hatırlamıyorum) sonrası ilk açılışta mavi ekran yedim maalesef. Sebebini bilenler yazarsa çok sevinirim. Şimdiden teşekkürler, iyi sosyaller.

 
Çözüm
amdkmdag.sys servisi yani AMD ekran kartı sürücüsüyle alakalı bir problem olmuş. Sorunu tek seferlik yaşadıysanız pek de kurcalamanıza gerek yok. İsterseniz DDU ile sürücüleri silip son sürüm sürücüleri kurabilirsiniz.


Kod:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common BugCheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80384a025c4, The address that the exception occurred at
Arg3: ffffee8e959c3938, Exception Record Address
Arg4: ffffee8e959c3150, Context Record Address

Debugging Details:
------------------

KEY_VALUES_STRING: 1

 Key : AV.Dereference
 Value: NullPtr

 Key : AV.Fault
 Value: Read

 Key : Analysis.CPU.mSec
 Value: 2577

 Key : Analysis.Elapsed.mSec
 Value: 2677

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 0

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 389

 Key : Analysis.Init.Elapsed.mSec
 Value: 8756

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 97

 Key : Bugcheck.Code.LegacyAPI
 Value: 0x1000007e

 Key : Dump.Attributes.AsUlong
 Value: 1808

 Key : Dump.Attributes.DiagDataWrittenToHeader
 Value: 1

 Key : Dump.Attributes.ErrorCode
 Value: 0

 Key : Dump.Attributes.KernelGeneratedTriageDump
 Value: 1

 Key : Dump.Attributes.LastLine
 Value: Dump completed successfully.

 Key : Dump.Attributes.ProgressPercentage
 Value: 0

 Key : Failure.Bucket
 Value: AV_amdkmdag!unknown_function

 Key : Failure.Hash
 Value: {c753a2f9-94a6-448f-1d0e-e079b3442215}

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 1497cf94

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 1

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 0

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 0

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 4853999

 Key : Hypervisor.Flags.ValueHex
 Value: 4a10ef

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015

 Key : Hypervisor.RootFlags.ValueHex
 Value: 3f7

BUGCHECK_CODE: 7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80384a025c4

BUGCHECK_P3: ffffee8e959c3938

BUGCHECK_P4: ffffee8e959c3150

FILE_IN_CAB: 011924-17281-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x1808
 Kernel Generated Triage Dump

EXCEPTION_RECORD: ffffee8e959c3938 -- (.exr 0xffffee8e959c3938)
ExceptionAddress: fffff80384a025c4 (amdkmdag+0x00000000005325c4)
 ExceptionCode: c0000005 (Access violation)
 ExceptionFlags: 00000000
NumberParameters: 2
 Parameter[0]: 0000000000000000
 Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

CONTEXT: ffffee8e959c3150 -- (.cxr 0xffffee8e959c3150)
rax=0000000000000000 rbx=ffff9383758068e0 rcx=0000000000000000
rdx=ffffee8e959c3a20 rsi=ffff938375806988 rdi=0000000000000000
rip=fffff80384a025c4 rsp=ffffee8e959c3b70 rbp=ffffee8e959c3c70
 r8=ffffee8e959c3764 r9=ffffee8e959c3700 r10=0000000000000000
r11=ffffee8e959c3a50 r12=0000000000000000 r13=ffffee8e959c3f00
r14=ffff9383758068e8 r15=ffffee8e959c3f00
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
amdkmdag+0x5325c4:
fffff803`84a025c4 488b00 mov rax,qword ptr [rax] ds:002b:00000000`00000000=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

READ_ADDRESS: fffff8032751d470: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek u olamaz %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

EXCEPTION_STR: 0xc0000005

STACK_TEXT:
ffffee8e`959c3b70 ffff9383`758068e0 : ffff9383`75806988 00000000`00000000 00000000`00000000 ffffee8e`959c3ba0 : amdkmdag+0x5325c4
ffffee8e`959c3b78 ffff9383`75806988 : 00000000`00000000 00000000`00000000 ffffee8e`959c3ba0 00000000`00000000 : 0xffff9383`758068e0
ffffee8e`959c3b80 00000000`00000000 : 00000000`00000000 ffffee8e`959c3ba0 00000000`00000000 00000000`00000124 : 0xffff9383`75806988

SYMBOL_NAME: amdkmdag+5325c4

MODULE_NAME: amdkmdag

IMAGE_NAME: amdkmdag.sys

STACK_COMMAND: .cxr 0xffffee8e959c3150 ; kb

BUCKET_ID_FUNC_OFFSET: 5325c4

FAILURE_BUCKET_ID: AV_amdkmdag!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {c753a2f9-94a6-448f-1d0e-e079b3442215}

Followup: MachineOwner
---------
amdkmdag.sys servisi yani AMD ekran kartı sürücüsüyle alakalı bir problem olmuş. Sorunu tek seferlik yaşadıysanız pek de kurcalamanıza gerek yok. İsterseniz DDU ile sürücüleri silip son sürüm sürücüleri kurabilirsiniz.


Kod:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common BugCheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80384a025c4, The address that the exception occurred at
Arg3: ffffee8e959c3938, Exception Record Address
Arg4: ffffee8e959c3150, Context Record Address

Debugging Details:
------------------

KEY_VALUES_STRING: 1

 Key : AV.Dereference
 Value: NullPtr

 Key : AV.Fault
 Value: Read

 Key : Analysis.CPU.mSec
 Value: 2577

 Key : Analysis.Elapsed.mSec
 Value: 2677

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 0

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 389

 Key : Analysis.Init.Elapsed.mSec
 Value: 8756

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 97

 Key : Bugcheck.Code.LegacyAPI
 Value: 0x1000007e

 Key : Dump.Attributes.AsUlong
 Value: 1808

 Key : Dump.Attributes.DiagDataWrittenToHeader
 Value: 1

 Key : Dump.Attributes.ErrorCode
 Value: 0

 Key : Dump.Attributes.KernelGeneratedTriageDump
 Value: 1

 Key : Dump.Attributes.LastLine
 Value: Dump completed successfully.

 Key : Dump.Attributes.ProgressPercentage
 Value: 0

 Key : Failure.Bucket
 Value: AV_amdkmdag!unknown_function

 Key : Failure.Hash
 Value: {c753a2f9-94a6-448f-1d0e-e079b3442215}

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 1497cf94

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 1

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 0

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 0

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 4853999

 Key : Hypervisor.Flags.ValueHex
 Value: 4a10ef

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015

 Key : Hypervisor.RootFlags.ValueHex
 Value: 3f7

BUGCHECK_CODE: 7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80384a025c4

BUGCHECK_P3: ffffee8e959c3938

BUGCHECK_P4: ffffee8e959c3150

FILE_IN_CAB: 011924-17281-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x1808
 Kernel Generated Triage Dump

EXCEPTION_RECORD: ffffee8e959c3938 -- (.exr 0xffffee8e959c3938)
ExceptionAddress: fffff80384a025c4 (amdkmdag+0x00000000005325c4)
 ExceptionCode: c0000005 (Access violation)
 ExceptionFlags: 00000000
NumberParameters: 2
 Parameter[0]: 0000000000000000
 Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

CONTEXT: ffffee8e959c3150 -- (.cxr 0xffffee8e959c3150)
rax=0000000000000000 rbx=ffff9383758068e0 rcx=0000000000000000
rdx=ffffee8e959c3a20 rsi=ffff938375806988 rdi=0000000000000000
rip=fffff80384a025c4 rsp=ffffee8e959c3b70 rbp=ffffee8e959c3c70
 r8=ffffee8e959c3764 r9=ffffee8e959c3700 r10=0000000000000000
r11=ffffee8e959c3a50 r12=0000000000000000 r13=ffffee8e959c3f00
r14=ffff9383758068e8 r15=ffffee8e959c3f00
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
amdkmdag+0x5325c4:
fffff803`84a025c4 488b00 mov rax,qword ptr [rax] ds:002b:00000000`00000000=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

READ_ADDRESS: fffff8032751d470: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek u olamaz %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

EXCEPTION_STR: 0xc0000005

STACK_TEXT:
ffffee8e`959c3b70 ffff9383`758068e0 : ffff9383`75806988 00000000`00000000 00000000`00000000 ffffee8e`959c3ba0 : amdkmdag+0x5325c4
ffffee8e`959c3b78 ffff9383`75806988 : 00000000`00000000 00000000`00000000 ffffee8e`959c3ba0 00000000`00000000 : 0xffff9383`758068e0
ffffee8e`959c3b80 00000000`00000000 : 00000000`00000000 ffffee8e`959c3ba0 00000000`00000000 00000000`00000124 : 0xffff9383`75806988

SYMBOL_NAME: amdkmdag+5325c4

MODULE_NAME: amdkmdag

IMAGE_NAME: amdkmdag.sys

STACK_COMMAND: .cxr 0xffffee8e959c3150 ; kb

BUCKET_ID_FUNC_OFFSET: 5325c4

FAILURE_BUCKET_ID: AV_amdkmdag!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {c753a2f9-94a6-448f-1d0e-e079b3442215}

Followup: MachineOwner
---------
 
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