Bugün benim de bir Logitech kargom Hollanda'dan kargoya verildi, güncellemeleri paylaşırsanız çok sevinirim. Benzer bir durum benim başıma da gelecek muhtemelen, ne yapacağımı bileyim.
Hocam şu an da şöyle bir konuşma geçti:
Wendy G S (16.07.2021 20:21:31): Hi, how can I help you today?
Me (16.07.2021 20:22:02): I was going to receive a product from abroad for warranty replacement. But today i got a message from ups.
Me (16.07.2021 20:22:16): Message is: Your parcel is pending release from a non-UPS broker. Contact the non-UPS broker for additional information.
Me (16.07.2021 20:22:46): And I didn't get any form to fill out.
Me (16.07.2021 20:23:10): What should i do now can you help me?
Wendy G S (16.07.2021 20:23:35): I am very sorry to hear that you have not received your package yet, it will be a pleasure to provide you with more information and the least solution.
Wendy G S (16.07.2021 20:25:32): I would like to inform you that based on the details that my system shows me that your package is currently in GATEWAY and we are working to complete the delivery today by the end of the day.
Wendy G S (16.07.2021 20:26:22): I can offer the option to send updates via email
Me (16.07.2021 20:26:43): Sure, but I'm confused.
Me (16.07.2021 20:27:00): Don't I have to fill out the form now?
Wendy G S (16.07.2021 20:27:43): It is possible that the notification is a system error and that it is a delayed message
Wendy G S (16.07.2021 20:28:23): No, the package is at its destination and we hope to complete the delivery today.
Me (16.07.2021 20:28:57): then i just have to wait right?
Wendy G S (16.07.2021 20:29:33): Yes, we recommend that you continue to track your package on UPS.com for more details about the delivery date and time.
Me (16.07.2021 20:30:23): Okay, thank you so much.
Wendy G S (16.07.2021 20:30:33): Thank you very much for your patience, it is always a pleasure for us to help you, have a great day
Bu konuda arkadaş gayet güzel bir şekilde açıklamış adım adım.