"VIDEO_TDR_FAILURE" hatası

İşletim sistemi
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28 Nisan 2021
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Arkadaşlar, Samsung R522 - Windows 10 Pro sistemde ekrandaki görüntülerin şekli bozuldu. Sonra da "VIDEO_TDR_FAILURE atikmpag.sys" hatası verdi ve yeniden başlatma kısır döngüsüne girdi. YouTube'da anlatılan her şeyi denedim, olmadı. Sonra ekran kartımın Windows 10 Pro'yu destekleyemediği düşüncesiyle (sorunun yazılımsal mı donanımsal mı olduğunu anlamak için) bilgisayarı sıfırladım. Windows Vista Home sistemine döndüm. Yine hata verdi. Ekran görüntüsü bozuldu ve bilgisayar kapandı. Fakat bu sefer VIDEO_TDR_FAILURE kısır döngüsüne girmedi. Ben de minidump dosyasını buraya atarak fikrinizi almak istedim. Teşekkürler.
 
İşletim sistemi Windows Vista olarak görünüyor. Sorunun nedeni ekran kartı sürücüsü.
Vista mı kullanıyorsunuz?
Kod:
Microsoft (R) Windows Debugger Version 10.0.21349.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\hazar\Downloads\Mini042821-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 6001.18145.x86fre.vistasp1_gdr.080917-1612
Machine Name:
Kernel base = 0x82018000 PsLoadedModuleList = 0x82125930
Debug session time: Wed Apr 28 20:11:37.443 2021 (UTC + 3:00)
System Uptime: 0 days 0:54:11.443
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
...
For analysis of this file, run !analyze -v
eax=82107920 ebx=8dc1a8f8 ecx=8210e9b8 edx=000000a4 esi=8210793c edi=8c75b838
eip=820d3759 esp=8c75bba8 ebp=8c75bbc0 iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000206
nt!KeBugCheckEx+0x1e:
820d3759 8be5            mov     esp,ebp
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 8481d008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8dc1a8f8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000d, Optional internal context dependent data.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT                 ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT                 ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT                 ***
***                                                                   ***
*************************************************************************
*** WARNING: Unable to verify timestamp for atikmdag.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1155

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 25736

    Key  : Analysis.Init.CPU.mSec
    Value: 1264

    Key  : Analysis.Init.Elapsed.mSec
    Value: 25257

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 71

    Key  : WER.OS.Branch
    Value: vistasp1_gdr

    Key  : WER.OS.Timestamp
    Value: 2008-09-17T16:12:00Z

    Key  : WER.OS.Version
    Value: 0.0.6001.18145


BUGCHECK_CODE:  116

BUGCHECK_P1: ffffffff8481d008

BUGCHECK_P2: ffffffff8dc1a8f8

BUGCHECK_P3: 0

BUGCHECK_P4: d

VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffffff8481d008
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: dxgkrnl!_TDR_RECOVERY_CONTEXT                 ***
***                                                                   ***
*************************************************************************
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.

PROCESS_OBJECT: 0000000d

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
8c75bbc0 8e106d76     00000116 8481d008 8dc1a8f8 nt!KeBugCheckEx+0x1e
8c75bbe4 8e107a68     8dc1a8f8 00000000 0000000d dxgkrnl!TdrBugcheckOnTimeout+0x8d
8c75bc04 8e0a4ed1     00000000 00000102 86b698b8 dxgkrnl!TdrIsRecoveryRequired+0xa1
8c75bc6c 8e0b5ef4     86b698b8 00032d1a 00000000 dxgkrnl!VidSchiReportHwHang+0x2f5
8c75bc98 8e0b5c54     86b698b8 00000000 00000000 dxgkrnl!VidSchiCheckHwProgress+0x69
8c75bcc4 8e092a4c     00000002 8205e15d 86b698b8 dxgkrnl!VidSchiWaitForSchedulerEvents+0x13f
8c75bd54 8e0b5f9b     86b698b8 8205e15d 86b698b8 dxgkrnl!VidSchiScheduleCommandToRun+0xac
8c75bd68 8e0f3053     86b698b8 00000000 86c92878 dxgkrnl!VidSchiRun_PriorityTable+0xf
8c75bd7c 821c06d5     86b698b8 af67a054 00000000 dxgkrnl!VidSchiWorkerThread+0x62
8c75bdc0 820a76de     8e0f2ff1 86b698b8 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000     00000000 00000000 00000000 nt!KiThreadStartup+0x16


SYMBOL_NAME:  atikmdag+108f8

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmdag.sys

OS_VERSION:  0.0.6001.18145

BUILDLAB_STR:  vistasp1_gdr

OSPLATFORM_TYPE:  x86

OSNAME:  Windows Vista

FAILURE_ID_HASH:  {927ddda0-2656-679c-e1c5-d223ab387d7c}

Followup:     MachineOwner
---------

0: kd> lm
start    end        module name
82018000 823c2000   nt         (pdb symbols)          C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\4FF9EE0B265B4F05B61C3076F544FFB72\ntkrnlmp.pdb
823c2000 823f5000   hal        (deferred)            
89806000 8980e000   kdcom      (deferred)            
8980e000 8986e000   mcupdate_GenuineIntel   (deferred)            
8986e000 8987f000   PSHED      (deferred)            
8987f000 89887000   BOOTVID    (deferred)            
89887000 898c8000   CLFS       (deferred)            
898c8000 899a8000   CI         (deferred)            
899a8000 89a24000   Wdf01000   (deferred)            
89a24000 89a31000   WDFLDR     (deferred)            
89a31000 89a77000   acpi       (deferred)            
89a77000 89a80000   WMILIB     (deferred)            
89a80000 89a88000   msisadrv   (deferred)            
89a88000 89aaf000   pci        (deferred)            
89aaf000 89abe000   partmgr    (deferred)            
89abe000 89ac0900   compbatt   (deferred)            
89ac1000 89acb000   BATTC      (deferred)            
89acb000 89ada000   volmgr     (deferred)            
89ada000 89b24000   volmgrx    (deferred)            
89b24000 89b34000   mountmgr   (deferred)            
89b34000 89b66000   netbt      (deferred)            
89b66000 89ba2000   rdbss      (deferred)            
89ba2000 89bb9000   dfsc       (deferred)            
89bb9000 89bc1000   mouhid     (deferred)            
89bc1000 89bfb380   VMC326     (deferred)            
89c07000 89ce2000   iaStor     (deferred)            
89ce2000 89cea000   atapi      (deferred)            
89cea000 89d08000   ataport    (deferred)            
89d08000 89d12000   msahci     (deferred)            
89d12000 89d20000   PCIIDEX    (deferred)            
89d20000 89d52000   fltmgr     (deferred)            
89d52000 89d62000   fileinfo   (deferred)            
89d62000 89dd3000   ksecdd     (deferred)            
89dd3000 89ede000   ndis       (deferred)            
89ede000 89f09000   msrpc      (deferred)            
89f09000 89f43000   NETIO      (deferred)            
89f43000 89f70000   portcls    (deferred)            
89f70000 89f95000   drmk       (deferred)            
89f95000 89fdd000   afd        (deferred)            
89fdd000 89ff0000   wanarp     (deferred)            
89ff0000 8a000000   HIDCLASS   (deferred)            
8a000000 8a009000   hidusb     (deferred)            
8a009000 8a118000   Ntfs       (deferred)            
8a118000 8a151000   volsnap    (deferred)            
8a151000 8a159000   spldr      (deferred)            
8a159000 8a168000   mup        (deferred)            
8a168000 8a18f000   ecache     (deferred)            
8a18f000 8a1a0000   disk       (deferred)            
8a1a0000 8a1c1000   CLASSPNP   (deferred)            
8a1c1000 8a1ca000   crcdisk    (deferred)            
8a1ca000 8a1d7000   crashdmp   (deferred)            
8a1d7000 8a2b2000   dump_iaStor   (deferred)            
8a2b2000 8a2bd000   tunnel     (deferred)            
8a2bd000 8a2c8000   ndistapi   (deferred)            
8a2c8000 8a2eb000   ndiswan    (deferred)            
8a2eb000 8a2fa000   raspppoe   (deferred)            
8a2fa000 8a30e000   raspptp    (deferred)            
8a30e000 8a323000   rassstp    (deferred)            
8a323000 8a333000   termdd     (deferred)            
8a333000 8a35d000   ks         (deferred)            
8a35d000 8a36a000   umbus      (deferred)            
8a36a000 8a39e000   usbhub     (deferred)            
8a39e000 8a3af000   NDProxy    (deferred)            
8a3af000 8a3ee000   HdAudio    (deferred)            
8a3ee000 8a3f8000   nsiproxy   (deferred)            
8a3f8000 8a3fe380   HIDPARSE   (deferred)            
8dc00000 8dc0a000   mssmbios   (deferred)            
8dc0a000 8e08c000   atikmdag T (no symbols)          
8e08c000 8e12b000   dxgkrnl    (pdb symbols)          C:\ProgramData\Dbg\sym\dxgkrnl.pdb\7B25EB514E924D8298CFA7BDDC4D8D8C2\dxgkrnl.pdb
8e12b000 8e138000   watchdog   (deferred)            
8e138000 8e14a000   HDAudBus   (deferred)            
8e14a000 8e155000   usbuhci    (deferred)            
8e155000 8e193000   USBPORT    (deferred)            
8e193000 8e1a2000   usbehci    (deferred)            
8e1a2000 8e291000   athr       (deferred)            
8e291000 8e2e1000   yk60x86    (deferred)            
8e2e1000 8e2e4780   CmBatt     (deferred)            
8e2e5000 8e2f8000   i8042prt   (deferred)            
8e2f8000 8e303000   kbdclass   (deferred)            
8e303000 8e332080   SynTP      (deferred)            
8e333000 8e334700   USBD       (deferred)            
8e335000 8e340000   mouclass   (deferred)            
8e340000 8e358000   cdrom      (deferred)            
8e358000 8e367000   intelppm   (deferred)            
8e367000 8e395000   msiscsi    (deferred)            
8e395000 8e3d6000   storport   (deferred)            
8e3d6000 8e3e1000   TDI        (deferred)            
8e3e1000 8e3f8000   rasl2tp    (deferred)            
8e3f8000 8e3f9380   swenum     (deferred)            
8e803000 8ea397c0   RTKVHDA    (deferred)            
8ea3a000 8ea43000   Fs_Rec     (deferred)            
8ea43000 8ea4a000   Null       (deferred)            
8ea4a000 8ea51000   Beep       (deferred)            
8ea51000 8ea5d000   vga        (deferred)            
8ea5d000 8ea7e000   VIDEOPRT   (deferred)            
8ea7e000 8ea86000   RDPCDD     (deferred)            
8ea86000 8ea8e000   rdpencdd   (deferred)            
8ea8e000 8ea99000   Msfs       (deferred)            
8ea99000 8eaa7000   Npfs       (deferred)            
8eaa7000 8eab0000   rasacd     (deferred)            
8eab0000 8eb97000   tcpip      (deferred)            
8eb97000 8ebb2000   fwpkclnt   (deferred)            
8ebb2000 8ebc8000   tdx        (deferred)            
8ebc8000 8ebdc000   smb        (deferred)            
8ebdc000 8ebf2000   pacer      (deferred)            
8ebf2000 8ec00000   netbios    (deferred)            
90801000 9080b000   Dxapi      (deferred)            
9080b000 9081a000   monitor    (deferred)            
9081a000 90835000   luafv      (deferred)            
90835000 9083d000   kmdfmemio   (deferred)            
9083d000 908ec000   spsys      (deferred)            
908ec000 908fc000   lltdio     (deferred)            
908fc000 90926000   nwifi      (deferred)            
90926000 90930000   ndisuio    (deferred)            
90930000 90943000   rspndr     (deferred)            
90943000 909ae000   HTTP       (deferred)            
909ae000 909cb000   srvnet     (deferred)            
909cb000 909e4000   bowser     (deferred)            
909e4000 909f9000   mpsdrv     (deferred)            
909f9000 90a19000   mrxdav     (deferred)            
90a19000 90a38000   mrxsmb     (deferred)            
90a38000 90a71000   mrxsmb10   (deferred)            
90a71000 90a89000   mrxsmb20   (deferred)            
90a89000 90ab0000   srv2       (deferred)            
90ab0000 90afc000   srv        (deferred)            
90afc000 90b08000   tcpipreg   (deferred)            
90b14000 90bf2000   peauth     (deferred)            
90bf2000 90bfc000   secdrv     (deferred)            
95400000 95602000   win32k     (deferred)            
95620000 95629000   TSDDD      (deferred)            
95640000 9564e000   cdd        (deferred)            
95650000 9569c000   ATMFD      (deferred)            
99c06000 99c1c000   cdfs       (deferred)            

Unloaded modules:
90afc000 90b14000   parport.sys
8a1ca000 8a1d7000   crashdmp.sys
8a1d7000 8a2b2000   dump_iaStor.
 
Windows 10 Pro sisteminde yaptı hatayı. Ekran kartı sürücüsünü güncelleştir tuşuna basınca zaten en son sürüm yüklü dedi. Başka bir şekilde çözemeyince bilgisayarı sıfırladım, Vista'ya döndüm. Yine yaptı.
Dosyayı tekrar yükleyip paylaşın.

Eki Görüntüle 1002978
Minidump dosyasını yeniden yükledim hocam.
 
Sorun çok net şekilde ekran kartı sürücüsünde. Güncelleyin lütfen.
Hocam en son sürüm yüklü zaten. Hem aygıt yöneticisi üzerinden sürücü güncelleştir yaptım (çevrim içi aradı ve zaten son sürüm yüklü dedi) hem de AMD web sitesinden son sürümü indirdim, sonra da bilgisayarda arayarak güncelleştir'i denedim. Sonuç bu. Sürücüyü komple kaldırsam ne olur bilmiyorum.
 
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