"Whea UNCORRECTABLE_ERROR" mavi ekran hatası

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Hectopat
Katılım
6 Temmuz 2020
Mesajlar
12

072120-6078-01.dmp

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072120-7453-01.dmp

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Merhabalar. Bilgisayarı aldığım ilk günden beri mavi ekran hatası yiyorum. 3 kere servise gönderdim. İlk gönderdiğimde Windows 10 kurulumunu tekrar yapın deyip geri gönderdiler. İkinci sefer gönderdiğimde anakart arızalı değiştik dediler. 3. kere gönderdiğimde tekrar anakart arızalı deyip değiştirdiler. Kendi taktıkları anakarta. Bilgisayar modelim Monster Abra A5 v15.1.1.
Yardımcı olabilirseniz çok sevinirim. Herhangi bir şey gerekliyse söyleyin hemen iletiyim.
 
Tarihe göre sırala Puana göre sırala
İki mavi ekran da DirectX Kernel hatasını gösteriyor.

Sistemi aldığınızdan beri aynı hatayı alıyorsanız ve anakart değişimine rağmen devam ediyorsa sorunun donanımsal olduğunu söyleyebiliriz. Bu durumda bizim buradan yapabileceğimiz bir şey yok, DDU ile Intel ve NVIDIA GPU sürücüsünü kaldırıp yeniden kurmanız dışında.

Rehber: DDU ile Sürücü Kaldırma Rehberi

Display Driver Uninstaller (DDU), zamanla bilgisayara takılan farklı monitörler, üst üste güncellenen sürücüler ve Windows güncellemeleri sonrası biriken kayıt defteri ve sürücü dosyalarını silerek temiz bir sürücü kurulumunun yolunu açan kullanışlı bir araçtır. Adım adım sürücü temizliği...
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VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the bugcheck:
Arg2: 0000000000000002
Arg3: 00000000000010de
Arg4: 0000000000001f91

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4203

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-MNQ5K5I

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 40457

Key : Analysis.Memory.CommitPeak.Mb
Value: 91

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 113

BUGCHECK_P1: 19

BUGCHECK_P2: 2

BUGCHECK_P3: 10de

BUGCHECK_P4: 1f91

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffff8b00`e041f718 fffff802`67ee3ad0 : 00000000`00000113 00000000`00000019 00000000`00000002 00000000`000010de : nt!KeBugCheckEx
ffff8b00`e041f720 fffff802`67d1c89e : ffff9d0b`777d6180 ffff9d0b`7808a8d0 ffff9d0b`777d6180 ffff9d0b`777d6180 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffff8b00`e041f760 fffff802`67c8ac51 : ffff8b00`e041f800 00000000`00000000 ffff9d0b`00000000 ffff9d0b`7808aac0 : dxgkrnl!DpiFdoHandleDevicePower+0x9138e
ffff8b00`e041f800 fffff802`67c8c1a1 : ffff9d0b`7808a8d0 ffff9d0b`777d6180 ffff9d0b`777d6030 00000000`ff030000 : dxgkrnl!DpiFdoDispatchPower+0x21
ffff8b00`e041f830 fffff802`6a198972 : ffff9d0b`745046a0 ffff8b00`e041f9d9 ffff9d0b`745046a0 00000000`ff030000 : dxgkrnl!DpiDispatchPower+0xe1
ffff8b00`e041f950 ffff9d0b`745046a0 : ffff8b00`e041f9d9 ffff9d0b`745046a0 00000000`ff030000 ffff8b00`e041fa58 : nvlddmkm+0xd8972
ffff8b00`e041f958 ffff8b00`e041f9d9 : ffff9d0b`745046a0 00000000`ff030000 ffff8b00`e041fa58 fffff802`00000004 : 0xffff9d0b`745046a0
ffff8b00`e041f960 ffff9d0b`745046a0 : 00000000`ff030000 ffff8b00`e041fa58 fffff802`00000004 00000000`00000000 : 0xffff8b00`e041f9d9
ffff8b00`e041f968 00000000`ff030000 : ffff8b00`e041fa58 fffff802`00000004 00000000`00000000 ffff9d0b`00000001 : 0xffff9d0b`745046a0
ffff8b00`e041f970 ffff8b00`e041fa58 : fffff802`00000004 00000000`00000000 ffff9d0b`00000001 ffff9d0b`77792000 : 0xff030000
ffff8b00`e041f978 fffff802`00000004 : 00000000`00000000 ffff9d0b`00000001 ffff9d0b`77792000 ffff9d0b`725021c0 : 0xffff8b00`e041fa58
ffff8b00`e041f980 00000000`00000000 : ffff9d0b`00000001 ffff9d0b`77792000 ffff9d0b`725021c0 ffff8b00`e041f9f0 : 0xfffff802`00000004


SYMBOL_NAME: dxgkrnl!DpiFdoHandleDevicePower+9138e

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

IMAGE_VERSION: 10.0.19041.329

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 9138e

FAILURE_BUCKET_ID: 0x113_dxgkrnl!DpiFdoHandleDevicePower

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {d602ffad-dbab-56f7-4cf4-fd87d40aefc6}

Followup: MachineOwner

------------------------------------------------------------------------------------------

VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the bugcheck:
Arg2: 0000000000000002
Arg3: 00000000000010de
Arg4: 0000000000001f91

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4499

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-MNQ5K5I

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 36433

Key : Analysis.Memory.CommitPeak.Mb
Value: 92

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 113

BUGCHECK_P1: 19

BUGCHECK_P2: 2

BUGCHECK_P3: 10de

BUGCHECK_P4: 1f91

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffe68a`b241f718 fffff807`1f243ad0 : 00000000`00000113 00000000`00000019 00000000`00000002 00000000`000010de : nt!KeBugCheckEx
ffffe68a`b241f720 fffff807`1f07c89e : ffffbf02`17e14180 ffffbf02`1b808ab0 ffffbf02`17e14180 ffffbf02`17e14180 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffffe68a`b241f760 fffff807`1efeac51 : ffffe68a`b241f800 00000000`00000000 ffffbf02`00000000 ffffbf02`1b808ca0 : dxgkrnl!DpiFdoHandleDevicePower+0x9138e
ffffe68a`b241f800 fffff807`1efec1a1 : ffffbf02`1b808ab0 ffffbf02`17e14180 ffffbf02`17e14030 00000000`ff030000 : dxgkrnl!DpiFdoDispatchPower+0x21
ffffe68a`b241f830 fffff807`219b8972 : ffffbf02`17306e00 ffffe68a`b241f9d9 ffffbf02`17306e00 00000000`ff030000 : dxgkrnl!DpiDispatchPower+0xe1
ffffe68a`b241f950 ffffbf02`17306e00 : ffffe68a`b241f9d9 ffffbf02`17306e00 00000000`ff030000 ffffe68a`b241fa58 : nvlddmkm+0xd8972
ffffe68a`b241f958 ffffe68a`b241f9d9 : ffffbf02`17306e00 00000000`ff030000 ffffe68a`b241fa58 fffff807`00000004 : 0xffffbf02`17306e00
ffffe68a`b241f960 ffffbf02`17306e00 : 00000000`ff030000 ffffe68a`b241fa58 fffff807`00000004 00000000`00000000 : 0xffffe68a`b241f9d9
ffffe68a`b241f968 00000000`ff030000 : ffffe68a`b241fa58 fffff807`00000004 00000000`00000000 00000000`00000001 : 0xffffbf02`17306e00
ffffe68a`b241f970 ffffe68a`b241fa58 : fffff807`00000004 00000000`00000000 00000000`00000001 ffffbf02`17f33000 : 0xff030000
ffffe68a`b241f978 fffff807`00000004 : 00000000`00000000 00000000`00000001 ffffbf02`17f33000 ffffbf02`152b9180 : 0xffffe68a`b241fa58
ffffe68a`b241f980 00000000`00000000 : 00000000`00000001 ffffbf02`17f33000 ffffbf02`152b9180 ffffe68a`b241f9f0 : 0xfffff807`00000004


SYMBOL_NAME: dxgkrnl!DpiFdoHandleDevicePower+9138e

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

IMAGE_VERSION: 10.0.19041.329

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 9138e

FAILURE_BUCKET_ID: 0x113_dxgkrnl!DpiFdoHandleDevicePower

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {d602ffad-dbab-56f7-4cf4-fd87d40aefc6}

Followup: MachineOwner
Ekran kartı sürücülerini DDU ile yeniden yüklemeyi deneyin.
 
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