Windows 10 Bluetooth kaynaklı mavi ekran hatası

İşletim sistemi
Windows 10

kardanadam123

Hectopat
Katılım
25 Kasım 2017
Mesajlar
11
Selam,

Bluetooth kaynaklı olduğunu düşündüğüm bir mavi ekran sorunu ile baş başayım.
 
Son düzenleyen: Moderatör:
 
* Evet tahmin ettiğiniz gibi Bluetooth sürücüsü ve/veya Bluetooth adaptörünüzden kaynaklı.

Name:btfilter.sys
Info:Atheros Bluetooth Driver
Source:Official site: Drivers | Qualcomm
Unofficial site: https://www.ath-drivers.eu

Name:BTHUSB.sys
Info:Bluetooth Miniport Driver
Source:Windows Update

* Burada adaptörde de bir problem olabilir, sürücüde de.

* İlk başta sürücüye bakıyorum, 25 Ocak 2019 görünüyor.

Rich (BB code):
    Loaded symbol image file: btfilter.sys
    Image path: \SystemRoot\System32\drivers\btfilter.sys
    Image name: btfilter.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jan 25 08:46:26 2019 (5C4AA2B2)

* Anakartınızın destek sayfasında ise 26 Nisan 2019'da yayımlanmış bir sürücü var.



* İlk etapta Bluetooth sürücünüzü güncelleyin. Denetim masasından gözüküyorsa silin, laptopu yeniden başlatın ve indirdiğiniz yeni sürümü kurun.

* Win 10 64-bit için son sürüm Bluetooth sürücü linki: Version V10.0.3.19


BIOS'u da güncelleyebilirsiniz, eski kalmış.
Rich (BB code):
BiosVersion = X556UQK.315
BiosReleaseDate = 01/24/2019
SystemManufacturer = ASUSTeK COMPUTER INC.
SystemProductName = X556UQK
SystemFamily = VivoBook
SystemVersion = 1.0
BaseBoardProduct = X556UQK



* Windows da eski kalmış, onu da güncelleyebilirsiniz.

* Hatalar devam ederse yeni minidump dosyalarını paylaşırsınız.


Dökümler:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff8013eefb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding this single DPC timeout

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1843

    Key  : Analysis.Elapsed.mSec
    Value: 3518

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 218

    Key  : Analysis.Init.Elapsed.mSec
    Value: 87865

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 156

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x133

    Key  : Failure.Bucket
    Value: 0x133_DPC_btfilter!unknown_function

    Key  : Failure.Hash
    Value: {cc42f921-238b-56e6-e83e-5ce7e5c39a8e}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  133

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff8013eefb320

FILE_IN_CAB:  053023-6765-01.dmp

DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED

TRAP_FRAME:  fffff8014467cf30 -- (.trap 0xfffff8014467cf30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffff801433a2350
rdx=ffff9986a9db1560 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8013e41e60a rsp=fffff8014467d0c0 rbp=ffff9986a9db1560
 r8=000000000000000f  r9=ffff9986a0613df0 r10=fffff8013e41e5f0
r11=fffff8014467d168 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!KeAcquireSpinLockRaiseToDpc+0x1a:
fffff801`3e41e60a 8b0558e0ad00    mov     eax,dword ptr [nt!KiIrqlFlags (fffff801`3eefc668)] ds:fffff801`3eefc668=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  audiodg.exe

STACK_TEXT:
fffff801`44684c88 fffff801`3e643790     : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
fffff801`44684c90 fffff801`3e486e3d     : 000001a6`c44d2fd7 fffff801`3c37c180 00000000`00000246 00000000`00009a58 : nt!KeAccumulateTicks+0x1bfb70
fffff801`44684cf0 fffff801`3e47dec1     : 00000000`00009a57 00000000`00005bfe fffff801`3c37c180 00000000`00000001 : nt!KiUpdateRunTime+0x5d
fffff801`44684d40 fffff801`3e481253     : fffff801`3c37c180 00000000`00000000 fffff801`3ee315e8 00000000`00000000 : nt!KiUpdateTime+0x4a1
fffff801`44684e80 fffff801`3e488ae2     : fffff801`4467cf30 fffff801`4467cfb0 fffff801`4467cf00 00000000`00000002 : nt!KeClockInterruptNotify+0x2e3
fffff801`44684f30 fffff801`3e53e965     : 00000001`7012f7d5 fffff801`3eef3a60 fffff801`3eef3b10 ffff8600`c482ddc0 : nt!HalpTimerClockInterrupt+0xe2
fffff801`44684f60 fffff801`3e5fdc3a     : fffff801`4467cfb0 fffff801`3eef3a60 00000000`00220003 ffff9986`a92f7000 : nt!KiCallInterruptServiceRoutine+0xa5
fffff801`44684fb0 fffff801`3e5fe407     : ffffb877`8474ca67 00000000`00000001 00000000`00000000 00000000`000000f0 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff801`4467cf30 fffff801`3e41e60a     : ffff9986`9ca05f80 00000000`00000030 ffff9986`00000000 fffff801`3e5fe414 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff801`4467d0c0 fffff801`43321061     : 00000000`00000d4e 00000000`00000000 00000000`00001001 00000000`00000fff : nt!KeAcquireSpinLockRaiseToDpc+0x1a
fffff801`4467d0f0 fffff801`3e411385     : 00000000`00000007 00000000`00000000 fffff801`4467d219 ffff9986`a4010570 : ACPI!ACPIDispatchIrp+0x51
fffff801`4467d170 fffff801`6f3b80d7     : 00000000`00000001 00000000`73556f49 ffff9986`aacd0c50 00000000`00000000 : nt!IofCallDriver+0x55
fffff801`4467d1b0 fffff801`431aa977     : ffff9986`a9db1560 ffff9986`a9db1560 ffff9986`a9db1560 ffff9986`aacd0c50 : UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess+0x11d7
fffff801`4467d280 fffff801`3e411385     : fffff801`72f7a000 ffff9986`a0637650 00000000`00000000 ffff9986`a9db1560 : Wdf01000!FxDevice::DispatchWithLock+0x267 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1447]
fffff801`4467d2e0 fffff801`4332b58d     : ffff9986`a9db19d8 ffff9986`a9db1560 ffff9986`a9daf560 ffff9986`a9daf7f0 : nt!IofCallDriver+0x55
fffff801`4467d320 fffff801`433210d6     : ffff9986`9d0dcbe0 00000000`00000007 ffff9986`a9db19d8 fffff801`3e5fe414 : ACPI!ACPIIrpDispatchDeviceControl+0xad
fffff801`4467d360 fffff801`3e411385     : 00000000`00000007 ffff9986`a9db1560 ffff9986`aabebe40 ffff9986`a9db1560 : ACPI!ACPIDispatchIrp+0xc6
fffff801`4467d3e0 fffff801`72f72454     : ffff9986`a9db1560 ffff9986`aabebe40 00000000`00000020 ffff9986`aabebe68 : nt!IofCallDriver+0x55
fffff801`4467d420 ffff9986`a9db1560     : ffff9986`aabebe40 00000000`00000020 ffff9986`aabebe68 fffff801`72f7a000 : btfilter+0x2454
fffff801`4467d428 ffff9986`aabebe40     : 00000000`00000020 ffff9986`aabebe68 fffff801`72f7a000 fffff801`72f711b8 : 0xffff9986`a9db1560
fffff801`4467d430 00000000`00000020     : ffff9986`aabebe68 fffff801`72f7a000 fffff801`72f711b8 ffff9986`a9db1560 : 0xffff9986`aabebe40
fffff801`4467d438 ffff9986`aabebe68     : fffff801`72f7a000 fffff801`72f711b8 ffff9986`a9db1560 ffff9986`a9db19d8 : 0x20
fffff801`4467d440 fffff801`72f7a000     : fffff801`72f711b8 ffff9986`a9db1560 ffff9986`a9db19d8 ffff9986`aabebe40 : 0xffff9986`aabebe68
fffff801`4467d448 fffff801`72f711b8     : ffff9986`a9db1560 ffff9986`a9db19d8 ffff9986`aabebe40 ffff9986`a95ff490 : btfilter+0xa000
fffff801`4467d450 ffff9986`a9db1560     : ffff9986`a9db19d8 ffff9986`aabebe40 ffff9986`a95ff490 00000000`00000020 : btfilter+0x11b8
fffff801`4467d458 ffff9986`a9db19d8     : ffff9986`aabebe40 ffff9986`a95ff490 00000000`00000020 00000000`00000000 : 0xffff9986`a9db1560
fffff801`4467d460 ffff9986`aabebe40     : ffff9986`a95ff490 00000000`00000020 00000000`00000000 ffff9986`9da19298 : 0xffff9986`a9db19d8
fffff801`4467d468 ffff9986`a95ff490     : 00000000`00000020 00000000`00000000 ffff9986`9da19298 00000000`00000202 : 0xffff9986`aabebe40
fffff801`4467d470 00000000`00000020     : 00000000`00000000 ffff9986`9da19298 00000000`00000202 ffff9986`a95ff490 : 0xffff9986`a95ff490
fffff801`4467d478 00000000`00000000     : ffff9986`9da19298 00000000`00000202 ffff9986`a95ff490 fffff801`3e411385 : 0x20


SYMBOL_NAME:  btfilter+2454

MODULE_NAME: btfilter

IMAGE_NAME:  btfilter.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  2454

FAILURE_BUCKET_ID:  0x133_DPC_btfilter!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {cc42f921-238b-56e6-e83e-5ce7e5c39a8e}

Followup:     MachineOwner
---------


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff804244fb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding this single DPC timeout

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2046

    Key  : Analysis.Elapsed.mSec
    Value: 10111

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 155

    Key  : Analysis.Init.Elapsed.mSec
    Value: 76854

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 149

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x133

    Key  : Failure.Bucket
    Value: 0x133_DPC_BTHUSB!BthUsb_ScoUrbStart

    Key  : Failure.Hash
    Value: {7d170e63-0f67-a070-2760-456bc604cb13}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  133

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff804244fb320

FILE_IN_CAB:  052923-28906-01.dmp

DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED

TRAP_FRAME:  fffff80429274f30 -- (.trap 0xfffff80429274f30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffc704552f9d70 rbx=0000000000000000 rcx=ffff9e0113ce4000
rdx=000000003dd00d85 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80442201bc1 rsp=fffff804292750c0 rbp=ffffc7045b317220
 r8=0000000000002041  r9=0000000000000009 r10=ffffc704558d68e0
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
USBXHCI!Controller_UcxEvtGetCurrentFrameNumber+0x81:
fffff804`42201bc1 41ffc0          inc     r8d
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
fffff804`29284e18 fffff804`23c43790     : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
fffff804`29284e20 fffff804`23a813c3     : 0002143a`746bc414 fffff804`2108c180 00000000`00000000 fffff804`2108c180 : nt!KeAccumulateTicks+0x1bfb70
fffff804`29284e80 fffff804`23a80eaa     : fffff804`244f3940 fffff804`29274fb0 fffff804`32f6d800 00000000`00006101 : nt!KeClockInterruptNotify+0x453
fffff804`29284f30 fffff804`23b3e965     : fffff804`244f3940 fffff804`29284f40 00000000`00000010 ffffbabe`515bba40 : nt!HalpTimerClockIpiRoutine+0x1a
fffff804`29284f60 fffff804`23bfdc3a     : fffff804`29274fb0 fffff804`244f3940 ffffc704`5e2f4290 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
fffff804`29284fb0 fffff804`23bfe407     : ffffc704`567ff0a8 ffffc704`567ff4c0 ffffc704`567ff000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff804`29274f30 fffff804`42201bc1     : 00000000`00000008 00000000`0000001e 00000000`00000002 fffff804`537c17e7 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff804`292750c0 fffff804`422a916a     : ffffc704`558c05a0 fffff804`27eb129b 00000000`00000008 fffff804`29275188 : USBXHCI!Controller_UcxEvtGetCurrentFrameNumber+0x81
fffff804`29275100 fffff804`537c7e01     : ffffc704`61758c80 ffffc704`5b317220 00000000`00000000 00000000`00000020 : ucx01000!Usbd_BusQueryBusTime+0x7a
fffff804`29275150 fffff804`537c8f58     : ffffc704`5b317220 00000000`00000000 00000000`00000051 00000000`00000001 : BTHUSB!BthUsb_ScoUrbStart+0x81
fffff804`292751d0 fffff804`537c955b     : ffffc704`5b318420 00000000`00000000 ffffc704`61758a20 00000000`00000001 : BTHUSB!BthUsb_ScoReadData+0x160
fffff804`29275240 fffff804`537c80c2     : ffffc704`61758a00 ffffc704`00000003 ffffc704`5e23ea20 ffffc704`69a09c80 : BTHUSB!BthUsb_ScoReadUrbDone+0x36b
fffff804`292752f0 fffff804`537c915e     : 00000000`00000001 ffffc704`61758a20 ffffc704`5b318120 ffffc704`60a0fa20 : BTHUSB!BthUsb_ScoUrbComplete+0xfe
fffff804`29275360 fffff804`23a92735     : ffffc704`60a0fe9b fffff804`29275449 ffffc704`60a0fa20 00000000`00000000 : BTHUSB!BthUsb_ScoReadTransferCallback+0xbe
fffff804`292753d0 fffff804`23a92577     : ffffc704`60a0fa20 00000000`00000000 ffffc704`567ea930 00000000`00000002 : nt!IopfCompleteRequest+0x1a5
fffff804`292754b0 fffff804`27da811a     : 00000000`c0000120 ffffc704`555e62e0 ffffc704`60a0fa20 fffff804`29275598 : nt!IofCompleteRequest+0x17
fffff804`292754e0 fffff804`27da5bbf     : ffffc704`5579f002 fffff804`00000005 ffffc704`60a0fa20 00000000`c0000120 : Wdf01000!FxRequest::CompleteInternal+0x23a [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869]
fffff804`29275570 fffff804`42243675     : 00000000`c0010002 ffffc704`5e8e3a30 ffffc704`5e8e3bd0 ffffc704`567ead70 : Wdf01000!imp_WdfRequestComplete+0x8f [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 436]
fffff804`292755d0 fffff804`42241e97     : 00000000`00000000 ffffc704`567ead10 fffff804`292756d0 ffffc704`5e8e3bd0 : USBXHCI!Isoch_Transfer_CompleteCancelable+0x215
fffff804`29275630 fffff804`42242b0d     : ffffc704`567ead10 fffff804`29275800 ffffc704`567ead70 fffff804`23a26399 : USBXHCI!Isoch_CompleteTransfers+0x19b
fffff804`29275690 fffff804`422439aa     : ffffc704`52e30080 fffff804`29275860 fffff804`29275a50 ffffc704`52702000 : USBXHCI!Isoch_ProcessTransferCompletion+0xed
fffff804`292756f0 fffff804`27db940b     : 00000000`00000f44 00000000`00400a02 00000000`00000000 0002142c`e6bd993b : USBXHCI!Isoch_WdfEvtDpcForTransferCompletion+0x2a
fffff804`29275720 fffff804`23a8b57e     : fffff804`2108f240 ffffc704`526f2000 fffff804`29275a40 fffff804`00000002 : Wdf01000!FxDpc::FxDpcThunk+0x5b [minkernel\wdf\framework\kmdf\src\core\fxdpc.cpp @ 361]
fffff804`29275760 fffff804`23a8a864     : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00000000 : nt!KiExecuteAllDpcs+0x30e
fffff804`292758d0 fffff804`23c0059e     : 00000000`00000000 fffff804`2108c180 fffff804`24527a00 ffffc704`670ce040 : nt!KiRetireDpcList+0x1f4
fffff804`29275b60 00000000`00000000     : fffff804`29276000 fffff804`2926f000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


SYMBOL_NAME:  BTHUSB!BthUsb_ScoUrbStart+81

MODULE_NAME: BTHUSB

IMAGE_NAME:  BTHUSB.sys

IMAGE_VERSION:  10.0.19041.2965

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  81

FAILURE_BUCKET_ID:  0x133_DPC_BTHUSB!BthUsb_ScoUrbStart

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {7d170e63-0f67-a070-2760-456bc604cb13}

Followup:     MachineOwner
---------
 
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