*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800576f2abc, Address of the instruction which caused the bugcheck
Arg3: ffffe60f6c3a9ec0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
DUMP_TYPE: 2
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff800576f2abc
BUGCHECK_P3: ffffe60f6c3a9ec0
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
nt!AlpcpFreeCompletionList+14
fffff800`576f2abc 488b4b20 mov rcx,qword ptr [rbx+20h]
CONTEXT: ffffe60f6c3a9ec0 -- (.cxr 0xffffe60f6c3a9ec0)
rax=0000000000000000 rbx=1000000000000000 rcx=ffff980473568e10
rdx=ffff980473568f70 rsi=ffff980473568f70 rdi=ffff980473568e10
rip=fffff800576f2abc rsp=ffffe60f6c3aa8b0 rbp=ffffe60f6c3aaa39
r8=ffffe60f6c3aa8e8 r9=7fffaf00c8fb5820 r10=7ffffffffffffffc
r11=ffffe60f6c3aa8b0 r12=ffff980473568d00 r13=0000000000000000
r14=ffff9804735146c0 r15=0000000000000001
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050282
nt!AlpcpFreeCompletionList+0x14:
fffff800`576f2abc 488b4b20 mov rcx,qword ptr [rbx+20h] ds:002b:10000000`00000020=????????????????
Resetting default scope
BUGCHECK_STR: 0x3B_c0000005
CPU_COUNT: c
CPU_MHZ: f03
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 11-20-2019 18:55:18.0064
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff800575c217a to fffff800576f2abc
STACK_TEXT:
ffffe60f`6c3aa8b0 fffff800`575c217a : ffff9804`73568e10 ffff9804`00000000 ffff9804`00000000 ffff9804`73568f70 : nt!AlpcpFreeCompletionList+0x14
ffffe60f`6c3aa8e0 fffff800`575c202a : ffff9804`73568e10 ffff9804`73568de0 00000000`00000000 ffffe60f`6c3aaa39 : nt!AlpcpDoPortCleanup+0x122
ffffe60f`6c3aa920 fffff800`575ec218 : ffff9804`73568de0 00000000`00000000 ffff9804`00000000 ffff9804`73568de0 : nt!AlpcpClosePort+0x4a
ffffe60f`6c3aa950 fffff800`575f155e : 00000000`0000056c 00007ff9`86f30000 00000000`00000000 00000000`00000000 : nt!ObCloseHandleTableEntry+0x278
ffffe60f`6c3aaa90 fffff800`571d2b18 : ffff9804`7c2c4080 00000000`00000000 ffffe60f`6c3aab80 ffff9804`78bd4d60 : nt!NtClose+0xde
ffffe60f`6c3aab00 00007ff9`8a11c2a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000d2`b233f678 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`8a11c2a4
THREAD_SHA1_HASH_MOD_FUNC: 29e40e0de5cd5c1f72c36205b34e6e1684820093
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b33d3fa235e0a241d2c5ab25c383ac17a41c09f8
THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693
FOLLOWUP_IP:
nt!AlpcpFreeCompletionList+14
fffff800`576f2abc 488b4b20 mov rcx,qword ptr [rbx+20h]
FAULT_INSTR_CODE: 204b8b48
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!AlpcpFreeCompletionList+14
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 10.0.18362.418
STACK_COMMAND: .cxr 0xffffe60f6c3a9ec0 ; kb
BUCKET_ID_FUNC_OFFSET: 14
FAILURE_BUCKET_ID: 0x3B_c0000005_nt!AlpcpFreeCompletionList
BUCKET_ID: 0x3B_c0000005_nt!AlpcpFreeCompletionList
PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_nt!AlpcpFreeCompletionList
TARGET_TIME: 2019-10-18T19:17:13.000Z
OSBUILD: 18362
OSSERVICEPACK: 418
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 6db0
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000005_nt!alpcpfreecompletionlist
FAILURE_ID_HASH: {2812161d-1da9-3911-18c7-1211fb43e639}
Followup: MachineOwner
---------
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffa8849b296000, Pointer to the store context or data manager
Arg2: ffffa38e73d86650, Exception information
Arg3: 0000000000000001, Reserved
Arg4: 0000000000000000, Reserved
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Read
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
DUMP_TYPE: 2
BUGCHECK_P1: ffffa8849b296000
BUGCHECK_P2: ffffa38e73d86650
BUGCHECK_P3: 1
BUGCHECK_P4: 0
EXCEPTION_RECORD: ffffa38e73d875f8 -- (.exr 0xffffa38e73d875f8)
ExceptionAddress: fffff8065ff52660 (nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x0000000000000070)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000002ab0
Attempt to read from address 0000000000002ab0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70
fffff806`5ff52660 480304d1 add rax,qword ptr [rcx+rdx*8]
FOLLOWUP_IP:
nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70
fffff806`5ff52660 480304d1 add rax,qword ptr [rcx+rdx*8]
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000002ab0
CONTEXT: ffffa38e73d86e40 -- (.cxr 0xffffa38e73d86e40)
rax=000000000000030c rbx=000000000000000c rcx=0000000000000000
rdx=0000000000000556 rsi=0000000000000498 rdi=0000000000000018
rip=fffff8065ff52660 rsp=ffffa38e73d87838 rbp=ffffa8849b2960d0
r8=00000000000001c4 r9=00000000004002ab r10=0000000000000016
r11=0000000000000008 r12=0000000000038862 r13=0000000000001000
r14=0000000080055641 r15=0000000000038862
iopl=0 nv up ei pl nz ac po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050216
nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x70:
fffff806`5ff52660 480304d1 add rax,qword ptr [rcx+rdx*8] ds:002b:00000000`00002ab0=????????????????
Resetting default scope
CPU_COUNT: c
CPU_MHZ: f03
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: MemCompression
CURRENT_IRQL: 0
BUGCHECK_STR: 0x154_c0000005
READ_ADDRESS: fffff806603733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000002ab0
ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
EXCEPTION_CODE_STR: c0000005
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 11-20-2019 18:55:20.0597
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff8065ff4f7a1 to fffff8065ff52660
STACK_TEXT:
ffffa38e`73d87838 fffff806`5ff4f7a1 : 00000000`000001e7 ffffa884`9b2960d0 00000000`000001e2 00000000`000001de : nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x70
ffffa38e`73d87850 fffff806`5ff4f687 : 00000000`00000000 ffffa884`00038862 00000000`00000001 fffff806`80055641 : nt!B_TREE<unsigned long,ST_STORE<SM_TRAITS>::_ST_HASH_ENTRY,4096,NP_CONTEXT,ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR>::BTreeNodeFindKey+0x51
ffffa38e`73d87890 fffff806`5ff4f1a6 : 00000000`00000003 ffffa884`9b2960e8 ffffa884`9b296050 ffffa884`a6e634b0 : nt!B_TREE<unsigned long,ST_STORE<SM_TRAITS>::_ST_HASH_ENTRY,4096,NP_CONTEXT,ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR>::BTreeSearchKey+0x6f
ffffa38e`73d878e0 fffff806`5ff4ef4b : 00000000`00038862 ffffa38e`73d87a90 ffffa884`00038862 00038862`20610a50 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageInsert+0x1a2
ffffa38e`73d87980 fffff806`5ff4eb76 : ffffa884`a115f000 fffff806`60303380 00000000`00000001 00000000`00000001 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageAdd+0x34b
ffffa38e`73d87a70 fffff806`5ff4e8d4 : 00000000`00000000 00000000`00000da7 00000000`000000db ffffa884`a115f000 : nt!ST_STORE<SM_TRAITS>::StDmPageAdd+0x8e
ffffa38e`73d87ad0 fffff806`5ff3b06e : ffffa884`9b296000 ffffa38e`73d87b98 00000000`00000001 ffffa884`9b2b5240 : nt!ST_STORE<SM_TRAITS>::StWorkItemProcess+0x68
ffffa38e`73d87b20 fffff806`5ff3af31 : 00000000`00000000 fffff806`00000000 ffffa884`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStWorker+0x12e
ffffa38e`73d87be0 fffff806`5ff2a7a5 : ffffa884`9b296000 fffff806`5ff3af20 ffffa38e`73d1e278 00000067`b4bbbdff : nt!SMKM_STORE<SM_TRAITS>::SmStWorkerThread+0x11
ffffa38e`73d87c10 fffff806`5ffc8b2a : fffff806`5ed6f180 ffffa884`9b2b5240 fffff806`5ff2a750 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffa38e`73d87c60 00000000`00000000 : ffffa38e`73d88000 ffffa38e`73d82000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 79fd5b565b0eb2138c2ac50a9768472826094706
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 6cca2b41bcffe98a86025ed9b751da093c98bd59
THREAD_SHA1_HASH_MOD: b28610981796779b4ac02f58898fde25728a775c
FAULT_INSTR_CODE: d1040348
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4efcf7a9
IMAGE_VERSION: 10.0.18362.476
STACK_COMMAND: .cxr 0xffffa38e73d86e40 ; kb
BUCKET_ID_FUNC_OFFSET: 70
FAILURE_BUCKET_ID: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare
BUCKET_ID: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare
PRIMARY_PROBLEM_CLASS: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare
TARGET_TIME: 2019-11-20T15:17:58.000Z
OSBUILD: 18362
OSSERVICEPACK: 476
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2011-12-30 02:28:41
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 57f0
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x154_c0000005_nt!st_store_sm_traits_::st_hash_entry_comparator::compare
FAILURE_ID_HASH: {426d4c7c-c7dd-ba6b-033e-e49b31abf05a}
Followup: MachineOwner
---------
Siz öncelikle dediğim testleri uygulayın bir sorun göremez isek, bu yöntemleri denersiniz.
Bu videodaki yapılanları deneyebilir misin?
Dediklerinizin hiçbiri yok hocam testleri yapmaya geçiyorum.Sistem de Overclock, undervolt veya XMP var mı?
HDtune Error scan, health testi ve Memtest86 testi yapın.
Kod:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff800576f2abc, Address of the instruction which caused the bugcheck Arg3: ffffe60f6c3a9ec0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ KEY_VALUES_STRING: 1 PROCESSES_ANALYSIS: 1 SERVICE_ANALYSIS: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202 DUMP_TYPE: 2 BUGCHECK_P1: c0000005 BUGCHECK_P2: fffff800576f2abc BUGCHECK_P3: ffffe60f6c3a9ec0 BUGCHECK_P4: 0 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text> FAULTING_IP: nt!AlpcpFreeCompletionList+14 fffff800`576f2abc 488b4b20 mov rcx,qword ptr [rbx+20h] CONTEXT: ffffe60f6c3a9ec0 -- (.cxr 0xffffe60f6c3a9ec0) rax=0000000000000000 rbx=1000000000000000 rcx=ffff980473568e10 rdx=ffff980473568f70 rsi=ffff980473568f70 rdi=ffff980473568e10 rip=fffff800576f2abc rsp=ffffe60f6c3aa8b0 rbp=ffffe60f6c3aaa39 r8=ffffe60f6c3aa8e8 r9=7fffaf00c8fb5820 r10=7ffffffffffffffc r11=ffffe60f6c3aa8b0 r12=ffff980473568d00 r13=0000000000000000 r14=ffff9804735146c0 r15=0000000000000001 iopl=0 nv up ei ng nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050282 nt!AlpcpFreeCompletionList+0x14: fffff800`576f2abc 488b4b20 mov rcx,qword ptr [rbx+20h] ds:002b:10000000`00000020=???????????????? Resetting default scope BUGCHECK_STR: 0x3B_c0000005 CPU_COUNT: c CPU_MHZ: f03 CPU_VENDOR: AuthenticAMD CPU_FAMILY: 17 CPU_MODEL: 8 CPU_STEPPING: 2 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: csrss.exe CURRENT_IRQL: 0 ANALYSIS_SESSION_HOST: DESKTOP-18V31A3 ANALYSIS_SESSION_TIME: 11-20-2019 18:55:18.0064 ANALYSIS_VERSION: 10.0.18362.1 x86fre LAST_CONTROL_TRANSFER: from fffff800575c217a to fffff800576f2abc STACK_TEXT: ffffe60f`6c3aa8b0 fffff800`575c217a : ffff9804`73568e10 ffff9804`00000000 ffff9804`00000000 ffff9804`73568f70 : nt!AlpcpFreeCompletionList+0x14 ffffe60f`6c3aa8e0 fffff800`575c202a : ffff9804`73568e10 ffff9804`73568de0 00000000`00000000 ffffe60f`6c3aaa39 : nt!AlpcpDoPortCleanup+0x122 ffffe60f`6c3aa920 fffff800`575ec218 : ffff9804`73568de0 00000000`00000000 ffff9804`00000000 ffff9804`73568de0 : nt!AlpcpClosePort+0x4a ffffe60f`6c3aa950 fffff800`575f155e : 00000000`0000056c 00007ff9`86f30000 00000000`00000000 00000000`00000000 : nt!ObCloseHandleTableEntry+0x278 ffffe60f`6c3aaa90 fffff800`571d2b18 : ffff9804`7c2c4080 00000000`00000000 ffffe60f`6c3aab80 ffff9804`78bd4d60 : nt!NtClose+0xde ffffe60f`6c3aab00 00007ff9`8a11c2a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28 000000d2`b233f678 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`8a11c2a4 THREAD_SHA1_HASH_MOD_FUNC: 29e40e0de5cd5c1f72c36205b34e6e1684820093 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b33d3fa235e0a241d2c5ab25c383ac17a41c09f8 THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693 FOLLOWUP_IP: nt!AlpcpFreeCompletionList+14 fffff800`576f2abc 488b4b20 mov rcx,qword ptr [rbx+20h] FAULT_INSTR_CODE: 204b8b48 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!AlpcpFreeCompletionList+14 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: 10.0.18362.418 STACK_COMMAND: .cxr 0xffffe60f6c3a9ec0 ; kb BUCKET_ID_FUNC_OFFSET: 14 FAILURE_BUCKET_ID: 0x3B_c0000005_nt!AlpcpFreeCompletionList BUCKET_ID: 0x3B_c0000005_nt!AlpcpFreeCompletionList PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_nt!AlpcpFreeCompletionList TARGET_TIME: 2019-10-18T19:17:13.000Z OSBUILD: 18362 OSSERVICEPACK: 418 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: unknown_date BUILDDATESTAMP_STR: 190318-1202 BUILDLAB_STR: 19h1_release BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202 ANALYSIS_SESSION_ELAPSED_TIME: 6db0 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x3b_c0000005_nt!alpcpfreecompletionlist FAILURE_ID_HASH: {2812161d-1da9-3911-18c7-1211fb43e639} Followup: MachineOwner --------- ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* UNEXPECTED_STORE_EXCEPTION (154) The store component caught an unexpected exception. Arguments: Arg1: ffffa8849b296000, Pointer to the store context or data manager Arg2: ffffa38e73d86650, Exception information Arg3: 0000000000000001, Reserved Arg4: 0000000000000000, Reserved Debugging Details: ------------------ *** WARNING: Unable to verify timestamp for win32k.sys KEY_VALUES_STRING: 1 Key : AV.Fault Value: Read PROCESSES_ANALYSIS: 1 SERVICE_ANALYSIS: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202 DUMP_TYPE: 2 BUGCHECK_P1: ffffa8849b296000 BUGCHECK_P2: ffffa38e73d86650 BUGCHECK_P3: 1 BUGCHECK_P4: 0 EXCEPTION_RECORD: ffffa38e73d875f8 -- (.exr 0xffffa38e73d875f8) ExceptionAddress: fffff8065ff52660 (nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x0000000000000070) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000002ab0 Attempt to read from address 0000000000002ab0 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text> FAULTING_IP: nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70 fffff806`5ff52660 480304d1 add rax,qword ptr [rcx+rdx*8] FOLLOWUP_IP: nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70 fffff806`5ff52660 480304d1 add rax,qword ptr [rcx+rdx*8] EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000002ab0 CONTEXT: ffffa38e73d86e40 -- (.cxr 0xffffa38e73d86e40) rax=000000000000030c rbx=000000000000000c rcx=0000000000000000 rdx=0000000000000556 rsi=0000000000000498 rdi=0000000000000018 rip=fffff8065ff52660 rsp=ffffa38e73d87838 rbp=ffffa8849b2960d0 r8=00000000000001c4 r9=00000000004002ab r10=0000000000000016 r11=0000000000000008 r12=0000000000038862 r13=0000000000001000 r14=0000000080055641 r15=0000000000038862 iopl=0 nv up ei pl nz ac po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050216 nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x70: fffff806`5ff52660 480304d1 add rax,qword ptr [rcx+rdx*8] ds:002b:00000000`00002ab0=???????????????? Resetting default scope CPU_COUNT: c CPU_MHZ: f03 CPU_VENDOR: AuthenticAMD CPU_FAMILY: 17 CPU_MODEL: 8 CPU_STEPPING: 2 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: MemCompression CURRENT_IRQL: 0 BUGCHECK_STR: 0x154_c0000005 READ_ADDRESS: fffff806603733b8: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd 0000000000002ab0 ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text> EXCEPTION_CODE_STR: c0000005 ANALYSIS_SESSION_HOST: DESKTOP-18V31A3 ANALYSIS_SESSION_TIME: 11-20-2019 18:55:20.0597 ANALYSIS_VERSION: 10.0.18362.1 x86fre LAST_CONTROL_TRANSFER: from fffff8065ff4f7a1 to fffff8065ff52660 STACK_TEXT: ffffa38e`73d87838 fffff806`5ff4f7a1 : 00000000`000001e7 ffffa884`9b2960d0 00000000`000001e2 00000000`000001de : nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+0x70 ffffa38e`73d87850 fffff806`5ff4f687 : 00000000`00000000 ffffa884`00038862 00000000`00000001 fffff806`80055641 : nt!B_TREE<unsigned long,ST_STORE<SM_TRAITS>::_ST_HASH_ENTRY,4096,NP_CONTEXT,ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR>::BTreeNodeFindKey+0x51 ffffa38e`73d87890 fffff806`5ff4f1a6 : 00000000`00000003 ffffa884`9b2960e8 ffffa884`9b296050 ffffa884`a6e634b0 : nt!B_TREE<unsigned long,ST_STORE<SM_TRAITS>::_ST_HASH_ENTRY,4096,NP_CONTEXT,ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR>::BTreeSearchKey+0x6f ffffa38e`73d878e0 fffff806`5ff4ef4b : 00000000`00038862 ffffa38e`73d87a90 ffffa884`00038862 00038862`20610a50 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageInsert+0x1a2 ffffa38e`73d87980 fffff806`5ff4eb76 : ffffa884`a115f000 fffff806`60303380 00000000`00000001 00000000`00000001 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageAdd+0x34b ffffa38e`73d87a70 fffff806`5ff4e8d4 : 00000000`00000000 00000000`00000da7 00000000`000000db ffffa884`a115f000 : nt!ST_STORE<SM_TRAITS>::StDmPageAdd+0x8e ffffa38e`73d87ad0 fffff806`5ff3b06e : ffffa884`9b296000 ffffa38e`73d87b98 00000000`00000001 ffffa884`9b2b5240 : nt!ST_STORE<SM_TRAITS>::StWorkItemProcess+0x68 ffffa38e`73d87b20 fffff806`5ff3af31 : 00000000`00000000 fffff806`00000000 ffffa884`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStWorker+0x12e ffffa38e`73d87be0 fffff806`5ff2a7a5 : ffffa884`9b296000 fffff806`5ff3af20 ffffa38e`73d1e278 00000067`b4bbbdff : nt!SMKM_STORE<SM_TRAITS>::SmStWorkerThread+0x11 ffffa38e`73d87c10 fffff806`5ffc8b2a : fffff806`5ed6f180 ffffa884`9b2b5240 fffff806`5ff2a750 00000000`00000000 : nt!PspSystemThreadStartup+0x55 ffffa38e`73d87c60 00000000`00000000 : ffffa38e`73d88000 ffffa38e`73d82000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a THREAD_SHA1_HASH_MOD_FUNC: 79fd5b565b0eb2138c2ac50a9768472826094706 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 6cca2b41bcffe98a86025ed9b751da093c98bd59 THREAD_SHA1_HASH_MOD: b28610981796779b4ac02f58898fde25728a775c FAULT_INSTR_CODE: d1040348 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!ST_STORE<SM_TRAITS>::ST_HASH_ENTRY_COMPARATOR::Compare+70 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4efcf7a9 IMAGE_VERSION: 10.0.18362.476 STACK_COMMAND: .cxr 0xffffa38e73d86e40 ; kb BUCKET_ID_FUNC_OFFSET: 70 FAILURE_BUCKET_ID: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare BUCKET_ID: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare PRIMARY_PROBLEM_CLASS: 0x154_c0000005_nt!ST_STORE_SM_TRAITS_::ST_HASH_ENTRY_COMPARATOR::Compare TARGET_TIME: 2019-11-20T15:17:58.000Z OSBUILD: 18362 OSSERVICEPACK: 476 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2011-12-30 02:28:41 BUILDDATESTAMP_STR: 190318-1202 BUILDLAB_STR: 19h1_release BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202 ANALYSIS_SESSION_ELAPSED_TIME: 57f0 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x154_c0000005_nt!st_store_sm_traits_::st_hash_entry_comparator::compare FAILURE_ID_HASH: {426d4c7c-c7dd-ba6b-033e-e49b31abf05a} Followup: MachineOwner ---------