VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffdf074658d010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8066f2b99b0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: HP
SYSTEM_PRODUCT_NAME: HP Pavilion Notebook
SYSTEM_SKU: 1BW82EA#AB8
SYSTEM_VERSION: Type1ProductConfigId
BIOS_VENDOR: Insyde
BIOS_VERSION: F.53
BIOS_DATE: 12/12/2019
BASEBOARD_MANUFACTURER: HP
BASEBOARD_PRODUCT: 820E
BASEBOARD_VERSION: 82.39
DUMP_TYPE: 2
BUGCHECK_P1: ffffdf074658d010
BUGCHECK_P2: fffff8066f2b99b0
BUGCHECK_P3: 0
BUGCHECK_P4: d
FAULTING_IP:
igdkmd64+399b0
fffff806`6f2b99b0 4055 push rbp
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: 4
CPU_MHZ: 900
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: D6'00000000 (cache) D6'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-GULEPCP
ANALYSIS_SESSION_TIME: 05-25-2020 19:58:21.0918
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
STACK_TEXT:
ffff8801`03c9f708 fffff806`6818ecea : 00000000`00000116 ffffdf07`4658d010 fffff806`6f2b99b0 00000000`00000000 : nt!KeBugCheckEx
ffff8801`03c9f710 fffff806`6818e35b : fffff806`6f2b99b0 ffffdf07`4658d010 ffff8801`03c9f819 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff8801`03c9f750 fffff806`68d3ac2a : ffffdf07`4658d010 00000000`00989680 ffffdf07`42ef0000 ffff8801`03c9f930 : dxgkrnl!TdrIsRecoveryRequired+0x1ab
ffff8801`03c9f780 fffff806`68da1e47 : ffffdf07`42ef0000 00000000`00000001 ffffdf07`42ef0000 00000000`00000000 : dxgmms2!VidSchiReportHwHang+0x54e
ffff8801`03c9f880 fffff806`68d7a444 : 00000000`00000102 00000000`00a032cf 00000000`00989680 00000000`00000001 : dxgmms2!VidSchiCheckHwProgress+0x279d7
ffff8801`03c9f8f0 fffff806`68d08786 : 00000000`00000000 ffffdf07`42ef0000 ffff8801`03c9fa19 ffffdf07`42ef0000 : dxgmms2!VidSchiWaitForSchedulerEvents+0x354
ffff8801`03c9f9c0 fffff806`68d89c00 : ffffdf07`48a2d900 ffffdf07`42ef0000 ffffdf07`48a2d950 ffffdf07`485a77c0 : dxgmms2!VidSchiScheduleCommandToRun+0x2c6
ffff8801`03c9fa80 fffff806`68d89bba : ffffdf07`42ef0400 fffff806`68d89af0 ffffdf07`42ef0000 00000000`00000000 : dxgmms2!VidSchiRun_PriorityTable+0x30
ffff8801`03c9fad0 fffff806`4fc6bcd5 : ffffdf07`4a7da040 fffff806`00000001 ffffdf07`42ef0000 fffff806`00000001 : dxgmms2!VidSchiWorkerThread+0xca
ffff8801`03c9fb10 fffff806`4fdc9998 : ffffa201`87280180 ffffdf07`4a7da040 fffff806`4fc6bc80 ffffdf07`42d8aa60 : nt!PspSystemThreadStartup+0x55
ffff8801`03c9fb60 00000000`00000000 : ffff8801`03ca0000 ffff8801`03c99000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
THREAD_SHA1_HASH_MOD_FUNC: a05e887139f0ff6cbfa648fbee599294462fd682
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: c7ed1d6f2e495589d9f82ef9fbacce0c84e654ea
THREAD_SHA1_HASH_MOD: 65b26f16328fe41a723c00193723d68b091ef48d
FOLLOWUP_IP:
igdkmd64+399b0
fffff806`6f2b99b0 4055 push rbp
FAULT_INSTR_CODE: 57535540
SYMBOL_NAME: igdkmd64+399b0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igdkmd64
IMAGE_NAME: igdkmd64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5d8bdcec
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_igdkmd64.sys
BUCKET_ID: 0x116_IMAGE_igdkmd64.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_igdkmd64.sys
TARGET_TIME: 2020-05-25T12:31:11.000Z
OSBUILD: 18362
OSSERVICEPACK: 836
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 739c
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_igdkmd64.sys
FAILURE_ID_HASH: {2dd455a7-a731-ffcb-c3fd-14ce7783fc02}
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffdf074658d010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8066f2b99b0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: HP
SYSTEM_PRODUCT_NAME: HP Pavilion Notebook
SYSTEM_SKU: 1BW82EA#AB8
SYSTEM_VERSION: Type1ProductConfigId
BIOS_VENDOR: Insyde
BIOS_VERSION: F.53
BIOS_DATE: 12/12/2019
BASEBOARD_MANUFACTURER: HP
BASEBOARD_PRODUCT: 820E
BASEBOARD_VERSION: 82.39
DUMP_TYPE: 2
BUGCHECK_P1: ffffdf074658d010
BUGCHECK_P2: fffff8066f2b99b0
BUGCHECK_P3: 0
BUGCHECK_P4: d
FAULTING_IP:
igdkmd64+399b0
fffff806`6f2b99b0 4055 push rbp
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: 4
CPU_MHZ: 900
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: D6'00000000 (cache) D6'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-GULEPCP
ANALYSIS_SESSION_TIME: 05-25-2020 19:58:51.0517
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
STACK_TEXT:
ffff8801`03c9f708 fffff806`6818ecea : 00000000`00000116 ffffdf07`4658d010 fffff806`6f2b99b0 00000000`00000000 : nt!KeBugCheckEx
ffff8801`03c9f710 fffff806`6818e35b : fffff806`6f2b99b0 ffffdf07`4658d010 ffff8801`03c9f819 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff8801`03c9f750 fffff806`68d3ac2a : ffffdf07`4658d010 00000000`00989680 ffffdf07`42ef0000 ffff8801`03c9f930 : dxgkrnl!TdrIsRecoveryRequired+0x1ab
ffff8801`03c9f780 fffff806`68da1e47 : ffffdf07`42ef0000 00000000`00000001 ffffdf07`42ef0000 00000000`00000000 : dxgmms2!VidSchiReportHwHang+0x54e
ffff8801`03c9f880 fffff806`68d7a444 : 00000000`00000102 00000000`00a032cf 00000000`00989680 00000000`00000001 : dxgmms2!VidSchiCheckHwProgress+0x279d7
ffff8801`03c9f8f0 fffff806`68d08786 : 00000000`00000000 ffffdf07`42ef0000 ffff8801`03c9fa19 ffffdf07`42ef0000 : dxgmms2!VidSchiWaitForSchedulerEvents+0x354
ffff8801`03c9f9c0 fffff806`68d89c00 : ffffdf07`48a2d900 ffffdf07`42ef0000 ffffdf07`48a2d950 ffffdf07`485a77c0 : dxgmms2!VidSchiScheduleCommandToRun+0x2c6
ffff8801`03c9fa80 fffff806`68d89bba : ffffdf07`42ef0400 fffff806`68d89af0 ffffdf07`42ef0000 00000000`00000000 : dxgmms2!VidSchiRun_PriorityTable+0x30
ffff8801`03c9fad0 fffff806`4fc6bcd5 : ffffdf07`4a7da040 fffff806`00000001 ffffdf07`42ef0000 fffff806`00000001 : dxgmms2!VidSchiWorkerThread+0xca
ffff8801`03c9fb10 fffff806`4fdc9998 : ffffa201`87280180 ffffdf07`4a7da040 fffff806`4fc6bc80 ffffdf07`42d8aa60 : nt!PspSystemThreadStartup+0x55
ffff8801`03c9fb60 00000000`00000000 : ffff8801`03ca0000 ffff8801`03c99000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
THREAD_SHA1_HASH_MOD_FUNC: a05e887139f0ff6cbfa648fbee599294462fd682
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: c7ed1d6f2e495589d9f82ef9fbacce0c84e654ea
THREAD_SHA1_HASH_MOD: 65b26f16328fe41a723c00193723d68b091ef48d
FOLLOWUP_IP:
igdkmd64+399b0
fffff806`6f2b99b0 4055 push rbp
FAULT_INSTR_CODE: 57535540
SYMBOL_NAME: igdkmd64+399b0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igdkmd64
IMAGE_NAME: igdkmd64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5d8bdcec
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_igdkmd64.sys
BUCKET_ID: 0x116_IMAGE_igdkmd64.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_igdkmd64.sys
TARGET_TIME: 2020-05-25T12:31:11.000Z
OSBUILD: 18362
OSSERVICEPACK: 836
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 4481
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_igdkmd64.sys
FAILURE_ID_HASH: {2dd455a7-a731-ffcb-c3fd-14ce7783fc02}
Followup: MachineOwner
