Windows 11 mavi ekran hatası

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mhmmdarslan

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9 Mart 2021
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Sorunun devam etmesi halinde yeni dökümleri paylaşabilirsiniz.
 
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Yukarıdaki arkadaşın dediği gibi sorunun kaynağı " IntcAzAudAddService" "HDAudBus.sys" olarak gözüküyor. Yukarıdaki çözümleri deneyin.

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffd1093c9e0d80, Physical Device Object of the stack
Arg3: ffff9e89e2a7d818, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffd1093e842050, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2577

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 22862

Key : Analysis.IO.Other.Mb
Value: 1

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 1

Key : Analysis.Init.CPU.mSec
Value: 421

Key : Analysis.Init.Elapsed.mSec
Value: 6861

Key : Analysis.Memory.CommitPeak.Mb
Value: 94

Key : Bugcheck.Code.DumpHeader
Value: 0x9f

Key : Bugcheck.Code.Register
Value: 0x9f

Key : Dump.Attributes.AsUlong
Value: 1808

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 0


FILE_IN_CAB: 042023-12640-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1808
Kernel Generated Triage Dump

BUGCHECK_CODE: 9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffffd1093c9e0d80

BUGCHECK_P3: ffff9e89e2a7d818

BUGCHECK_P4: ffffd1093e842050

DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: HDAudBus.sys

MODULE_NAME: HDAudBus

FAULTING_MODULE: fffff8033a010000 HDAudBus

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffff9e89`e2a7d7c8 fffff803`10571636 : 00000000`0000009f 00000000`00000003 ffffd109`3c9e0d80 ffff9e89`e2a7d818 : nt!KeBugCheckEx
ffff9e89`e2a7d7d0 fffff803`1057150c : 00000000`00000002 ffffe701`37051180 ffffd109`3f21f7a0 ffff9e89`e2a7d949 : nt!PopIrpWatchdogBugcheck+0x122
ffff9e89`e2a7d850 fffff803`1022815b : ffffd109`00000008 00000000`00000001 ffff9e89`00000000 00000000`00000002 : nt!PopIrpWatchdog+0xc
ffff9e89`e2a7d880 fffff803`102298d6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00605b9a : nt!KiProcessExpiredTimerList+0x1eb
ffff9e89`e2a7d9b0 fffff803`1042e19e : 00000000`00001586 ffffe701`37051180 ffffd109`34340080 ffffd109`4f73f080 : nt!KiRetireDpcList+0xed6
ffff9e89`e2a7dc40 00000000`00000000 : ffff9e89`e2a7e000 ffff9e89`e2a78000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION: 10.0.22621.1485

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x9F_3_RTKVHD64_IMAGE_HDAudBus.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {fbbf478f-72e4-358f-a739-70e70da275f7}

Followup: MachineOwner
---------

4: kd> lmvm HDAudBus
Browse full module list
start end module name
fffff803`3a010000 fffff803`3a03f000 HDAudBus # (pdb symbols) C:\ProgramData\Dbg\sym\hdaudbus.pdb\93F1705A49F1D92A2E13A344E5CBA36F1\hdaudbus.pdb
Loaded symbol image file: HDAudBus.sys
Mapped memory image file: C:\ProgramData\Dbg\sym\HDAudBus.sys\C633242A2f000\HDAudBus.sys
Image path: HDAudBus.sys
Image name: HDAudBus.sys
Browse all global symbols functions data
Image was built with /Brepro flag.
Timestamp: C633242A (This is a reproducible build file hash, not a timestamp)
CheckSum: 00033EB6
ImageSize: 0002F000
File version: 10.0.22621.1485
Product version: 10.0.22621.1485
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.9 Driver
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: hdaudbus.sys
OriginalFilename: hdaudbus.sys
ProductVersion: 10.0.22621.1485
FileVersion: 10.0.22621.1485 (WinBuild.160101.0800)
FileDescription: High Definition Audio Bus Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
4: kd> !blackboxpnp
PnpActivityId : {00000000-0000-0000-0000-000000000000}
PnpActivityTime : 133264651180581348
PnpEventInformation: 3
PnpEventInProgress : 1
PnpProblemCode : 24
PnpVetoType : 0
DeviceId : HDAUDIO\FUNC_01&VEN_10EC&DEV_0257&SUBSYS_17AA3887&REV_1000\5&6f105c0&0&0001
VetoString :

4: kd> lmvm HDAudBus
Browse full module list
start end module name
fffff803`3a010000 fffff803`3a03f000 HDAudBus # (pdb symbols) C:\ProgramData\Dbg\sym\hdaudbus.pdb\93F1705A49F1D92A2E13A344E5CBA36F1\hdaudbus.pdb
Loaded symbol image file: HDAudBus.sys
Mapped memory image file: C:\ProgramData\Dbg\sym\HDAudBus.sys\C633242A2f000\HDAudBus.sys
Image path: HDAudBus.sys
Image name: HDAudBus.sys
Browse all global symbols functions data
Image was built with /Brepro flag.
Timestamp: C633242A (This is a reproducible build file hash, not a timestamp)
CheckSum: 00033EB6
ImageSize: 0002F000
File version: 10.0.22621.1485
Product version: 10.0.22621.1485
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.9 Driver
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: hdaudbus.sys
OriginalFilename: hdaudbus.sys
ProductVersion: 10.0.22621.1485
FileVersion: 10.0.22621.1485 (WinBuild.160101.0800)
FileDescription: High Definition Audio Bus Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
4: kd> dt ffffd1093e842050
Symbol not found at address ffffd1093e842050.
4: kd> !irp ffffd1093e842050
Irp is active with 10 stacks 8 is current (= 0xffffd1093e842318)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned
cmd flg cl Device File Completion-Context
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
0 0 ffffd1093c9e0d80 00000000 fffff803178fbd10-ffffd1093ffb51a0
\Driver\HDAudBus portcls!PowerIrpCompletionRoutine
Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 1 ffffd1093ffb5050 00000000 00000000-00000000 pending
Unable to load image RTKVHD64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
\Driver\IntcAzAudAddService
Args: 00000000 00000001 00000001 00000000
[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
0 e1 ffffd1093ed74e00 00000000 fffff803103a6be0-ffffd1093f21f728 Success Error Cancel pending
\Driver\ksthunk nt!PopRequestCompletion
Args: 00000000 00000001 00000001 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-ffffd1093f21f728

Args: 00000000 00000000 00000000 00000000
4: kd> !devstack ffffd1093c9e0d80
!DevObj !DrvObj !DevExt ObjectName
ffffd1093ed74e00 \Driver\ksthunk ffffd1093ed74f50 InfoMask field not found for _OBJECT_HEADER at ffffd1093ed74dd0

ffffd1093ffb5050 \Driver\IntcAzAudAddServiceffffd1093ffb51a0 InfoMask field not found for _OBJECT_HEADER at ffffd1093ffb5020

> ffffd1093c9e0d80 \Driver\HDAudBus ffffd1093eb53da0 Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffd1093eb54aa0 :
DeviceInst is "HDAUDIO\FUNC_01&VEN_10EC&DEV_0257&SUBSYS_17AA3887&REV_1000\5&6f105c0&0&0001"
ServiceName is "IntcAzAudAddService"
 
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