Çözüldü HP Victus 16 D1035NT Intel i7 12700H mavi ekran

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İşletim sistemi
Windows 11

l3thus

Decapat
Katılım
11 Ağustos 2022
Mesajlar
179
Çözümler
1
Yer
İstanbul
Daha fazla  
Sistem Özellikleri
Ana Laptop (HP Victus 16 d1035nt):

GPU 1: RTX 3060 100w
GPU 2: Intel Iris xe
CPU: Intel i7 12700h
RAM: Samsung 8x2 16gb 4800mhz DDR5 Ram
SSD: 1tb Samsung SSD (6.5GB yazma-4.5GB okuma)

Yedek Laptop:
CPU: Intel Pentium n3530
GPU: Intel HD Graphics
RAM: 4x1 4gb 1333mhz DDR3 RAM
HDD: Western Digital 320GB HDD
Cinsiyet
Erkek
Meslek
Öğrenci
RAM
RAM: Samsung 8x2 16 GB 4800MHz DDR5
SSD veya HDD modeli
SSD: 1tb Samsung SSD (6.5GB yazma-4.5GB okuma)
Ekran kartı
RTX 3060 100W
İşlemci
CPU: Intel i7 12700h
Herkese selam.
Bugün Valorant'ta maç başlangıcında bir anda mavi ekran yedim, sebebi nedir?
Minidump dosyası: 052823-19562-01.dmp
 
Son düzenleyen: Moderatör:
Çözüm
Merhaba,
VIDEO_SCHEDULER_INTERNAL_ERROR (119) ve dxgmms2.sys

* Bu hatada genelde ekran kartı sürücülerinde bir problem oluyor.
* Zaman zaman da PSU veya ekran kartında donanımsal bir problem olduğunda yaşanıyor.

* Nvidia ekran kartı sürücüleriniz güncel, o konuda bir problem yok.
* Ancak yine de her ihtimale karşı DDU ile temizleyin ve güncel sürücüleri tekrar kurun.

- Güncel sürücüyü indirin: 532.03 WHQL
- İnterneti kesin.
- Daha sonra DDU ile Sürücü Kaldırma rehberini takip edin.
- Sürücüyü kaldırdıktan sonra bilgisayar yeniden başlayacak.
- Bilgisayar açılınca indirdiğiniz sürücüyü kurun.
- İşlemler bitince interneti bağlayın.


* Son olarak BIOS'u da güncellemeyi unutmayın. Sizde 27 Ekim 2022 tarihli F.11 sürümü var. 15 Mayıs'ta yeni bir güncelleme gelmiş.

* Sürücü sayfanız: Victus by HP 16,1 inç Dizüstü Oyun Bilgisayarı 16-d1 (53F54AV)
* Son sürüm BIOS: F.12 Rev.A

msedge_W5WMfVOgov.png



Döküm:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 000000000000a000, The subtype of the BugCheck:
Arg2: ffffc985d5461000
Arg3: 0000000000000032
Arg4: 0000000000000033

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1952

    Key  : Analysis.Elapsed.mSec
    Value: 16571

    Key  : Analysis.IO.Other.Mb
    Value: 5

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 8

    Key  : Analysis.Init.CPU.mSec
    Value: 155

    Key  : Analysis.Init.Elapsed.mSec
    Value: 5281

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 170

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x119

    Key  : Failure.Bucket
    Value: 0x119_a000_VIDSCH_RESET_HW_ENGINE_SUSPEND_dxgmms2!VidSchiResetHwEngine

    Key  : Failure.Hash
    Value: {95884248-9389-91d4-05c4-d0b1411f9702}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1


BUGCHECK_CODE:  119

BUGCHECK_P1: a000

BUGCHECK_P2: ffffc985d5461000

BUGCHECK_P3: 32

BUGCHECK_P4: 33

FILE_IN_CAB:  052823-19562-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
ffffc406`3cddf5c8 fffff803`7c9d5685     : 00000000`00000119 00000000`0000a000 ffffc985`d5461000 00000000`00000032 : nt!KeBugCheckEx
ffffc406`3cddf5d0 fffff803`7e325e58     : ffffc985`d5484002 ffffc985`c86a58b0 ffffc985`c86a58b8 ffffc985`c86a58c0 : watchdog!WdLogSingleEntry5+0x3b45
ffffc406`3cddf680 fffff803`7e3e67c2     : ffffc985`d54da001 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms2!VidSchiResetHwEngine+0x3b8
ffffc406`3cddf830 fffff803`7e3b643b     : ffffc985`d5484000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms2!VidSchiResetEngines+0xaa
ffffc406`3cddf880 fffff803`7e388c3f     : 00000000`00000000 00000000`00000000 00000000`0009af0f 00000000`00989680 : dxgmms2!VidSchiCheckHwProgress+0x2d7bb
ffffc406`3cddf900 fffff803`7e2eb669     : 00000000`00000000 ffffc985`d5484000 ffffc406`3cddfa39 00000000`00000000 : dxgmms2!VidSchiWaitForSchedulerEvents+0x37f
ffffc406`3cddf9d0 fffff803`7e394a75     : ffffc985`e48aa000 ffffc985`d5484000 ffffc985`e48aa010 ffffc985`d552c820 : dxgmms2!VidSchiScheduleCommandToRun+0x309
ffffc406`3cddfaa0 fffff803`7e3949ea     : 00000000`00000000 fffff803`7e394920 ffffc985`d5484000 ffffc985`bfbaf040 : dxgmms2!VidSchiRun_PriorityTable+0x35
ffffc406`3cddfaf0 fffff803`59eccfd7     : ffffc985`d2b4d080 fffff803`00000001 ffffc985`d5484000 006fe47f`b19bbdff : dxgmms2!VidSchiWorkerThread+0xca
ffffc406`3cddfb30 fffff803`5a031054     : ffff8000`541dc180 ffffc985`d2b4d080 fffff803`59eccf80 00000000`00000000 : nt!PspSystemThreadStartup+0x57
ffffc406`3cddfb80 00000000`00000000     : ffffc406`3cde0000 ffffc406`3cdd9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  dxgmms2!VidSchiResetHwEngine+3b8

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.22621.1702

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  3b8

FAILURE_BUCKET_ID:  0x119_a000_VIDSCH_RESET_HW_ENGINE_SUSPEND_dxgmms2!VidSchiResetHwEngine

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {95884248-9389-91d4-05c4-d0b1411f9702}

Followup:     MachineOwner
---------
Merhaba,
VIDEO_SCHEDULER_INTERNAL_ERROR (119) ve dxgmms2.sys

* Bu hatada genelde ekran kartı sürücülerinde bir problem oluyor.
* Zaman zaman da PSU veya ekran kartında donanımsal bir problem olduğunda yaşanıyor.

* Nvidia ekran kartı sürücüleriniz güncel, o konuda bir problem yok.
* Ancak yine de her ihtimale karşı DDU ile temizleyin ve güncel sürücüleri tekrar kurun.

- Güncel sürücüyü indirin: 532.03 WHQL
- İnterneti kesin.
- Daha sonra DDU ile Sürücü Kaldırma rehberini takip edin.
- Sürücüyü kaldırdıktan sonra bilgisayar yeniden başlayacak.
- Bilgisayar açılınca indirdiğiniz sürücüyü kurun.
- İşlemler bitince interneti bağlayın.


* Son olarak BIOS'u da güncellemeyi unutmayın. Sizde 27 Ekim 2022 tarihli F.11 sürümü var. 15 Mayıs'ta yeni bir güncelleme gelmiş.

* Sürücü sayfanız: Victus by HP 16,1 inç Dizüstü Oyun Bilgisayarı 16-d1 (53F54AV)
* Son sürüm BIOS: F.12 Rev.A

msedge_W5WMfVOgov.png



Döküm:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 000000000000a000, The subtype of the BugCheck:
Arg2: ffffc985d5461000
Arg3: 0000000000000032
Arg4: 0000000000000033

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1952

    Key  : Analysis.Elapsed.mSec
    Value: 16571

    Key  : Analysis.IO.Other.Mb
    Value: 5

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 8

    Key  : Analysis.Init.CPU.mSec
    Value: 155

    Key  : Analysis.Init.Elapsed.mSec
    Value: 5281

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 170

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x119

    Key  : Failure.Bucket
    Value: 0x119_a000_VIDSCH_RESET_HW_ENGINE_SUSPEND_dxgmms2!VidSchiResetHwEngine

    Key  : Failure.Hash
    Value: {95884248-9389-91d4-05c4-d0b1411f9702}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1


BUGCHECK_CODE:  119

BUGCHECK_P1: a000

BUGCHECK_P2: ffffc985d5461000

BUGCHECK_P3: 32

BUGCHECK_P4: 33

FILE_IN_CAB:  052823-19562-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
ffffc406`3cddf5c8 fffff803`7c9d5685     : 00000000`00000119 00000000`0000a000 ffffc985`d5461000 00000000`00000032 : nt!KeBugCheckEx
ffffc406`3cddf5d0 fffff803`7e325e58     : ffffc985`d5484002 ffffc985`c86a58b0 ffffc985`c86a58b8 ffffc985`c86a58c0 : watchdog!WdLogSingleEntry5+0x3b45
ffffc406`3cddf680 fffff803`7e3e67c2     : ffffc985`d54da001 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms2!VidSchiResetHwEngine+0x3b8
ffffc406`3cddf830 fffff803`7e3b643b     : ffffc985`d5484000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms2!VidSchiResetEngines+0xaa
ffffc406`3cddf880 fffff803`7e388c3f     : 00000000`00000000 00000000`00000000 00000000`0009af0f 00000000`00989680 : dxgmms2!VidSchiCheckHwProgress+0x2d7bb
ffffc406`3cddf900 fffff803`7e2eb669     : 00000000`00000000 ffffc985`d5484000 ffffc406`3cddfa39 00000000`00000000 : dxgmms2!VidSchiWaitForSchedulerEvents+0x37f
ffffc406`3cddf9d0 fffff803`7e394a75     : ffffc985`e48aa000 ffffc985`d5484000 ffffc985`e48aa010 ffffc985`d552c820 : dxgmms2!VidSchiScheduleCommandToRun+0x309
ffffc406`3cddfaa0 fffff803`7e3949ea     : 00000000`00000000 fffff803`7e394920 ffffc985`d5484000 ffffc985`bfbaf040 : dxgmms2!VidSchiRun_PriorityTable+0x35
ffffc406`3cddfaf0 fffff803`59eccfd7     : ffffc985`d2b4d080 fffff803`00000001 ffffc985`d5484000 006fe47f`b19bbdff : dxgmms2!VidSchiWorkerThread+0xca
ffffc406`3cddfb30 fffff803`5a031054     : ffff8000`541dc180 ffffc985`d2b4d080 fffff803`59eccf80 00000000`00000000 : nt!PspSystemThreadStartup+0x57
ffffc406`3cddfb80 00000000`00000000     : ffffc406`3cde0000 ffffc406`3cdd9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  dxgmms2!VidSchiResetHwEngine+3b8

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.22621.1702

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  3b8

FAILURE_BUCKET_ID:  0x119_a000_VIDSCH_RESET_HW_ENGINE_SUSPEND_dxgmms2!VidSchiResetHwEngine

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {95884248-9389-91d4-05c4-d0b1411f9702}

Followup:     MachineOwner
---------
 
Çözüm
Teşekkürler hocam BIOS sürümünü fark etmemiştim bile. Sabah MSI Afterburner üzerinden OC kısmını kurcalamıştım o sebep olmuş olabilir mi?
 
Evet ondan dolayı da olmuş olabilir eğer yaptığınız ayarları kaydettiyseniz.
OC stabil değilse hata gelmiş olabilir. Sıfırlayabilirsiniz.

Aslında +1 yapmıştım OC kısmını ama :D sıfırladım inşallah bir daha yaşamam. Bilgisayar daha yeni olduğu için stres oldum biraz. Yeniden teşekkürler.
 

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