Ryzen 5 3500 sistem mavi ekran hatası

* Sadece bir tane döküm paylaşmışsınız ve ondan da pek bir şey anlaşılmıyor. Ancak buna rağmen epey eskimiş sürücüler vs. var.

* Güncel olan diğer dökümleri de paylaşır mısınız?

Bu mavi ekrandan gördüklerimi ve önerilerimi paylaşayım.

1-BIOS
BIOS'unuz çok eski. Mutlaka güncelleyin.
Rich (BB code):
BiosVersion = B.60
BiosReleaseDate = 05/19/2020
SystemManufacturer = Micro-Star International Co., Ltd.
SystemProductName = MS-7A38
SystemVersion = 8.0
BaseBoardProduct = B450M PRO-VDH MAX (MS-7A38)
BaseBoardVersion = 8.0

7A38vBJ1(Beta version) veya 7A38vBI sürümüne güncelleyin. Beta sürümündense bir öncekini kurabilirsiniz, yani 7A38vBI daha mantıklı olabilir.
msedge_yMEYL7ATPu.png



BIOS'u güncelledikten sonra BIOS'a girip F6'ya basıp gelen Load Defaults sorusuna Yes deyip çıkın. Daha sonra BIOS ayarlarınızı yapın; fan, RAM için XMP vs...

* Video Rehber: MSI anakartlarda adım adım BIOS güncelleme

2-Windows sürümü
* Windows çok eski gözüküyor. Windows Update aracılığıyla güncelleyin.

3-Chipset
* Denetim masası > Program Ekle/Kaldırdan "AMD Chipset Software" kaldırın. Daha sonra aşağıdaki linkten verdiğim güncel chipset sürücülerini indirip kurun.


4-Realtek ses ve ethernet sürücüleri
* Realtek ses sürücünüz çok eski.
Rich (BB code):
    Image path: RTKVHD64.sys
    Image name: RTKVHD64.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Nov 26 13:58:44 2019 (5DDD0564)

Aşağıdakini indirin. Eskisini program ekle/kaldırdan silin. PC'yi yeniden başlatın. Daha sonra indirdiğinizi kurun.

Realtek ethernet sürücünüz çok eski.
Rich (BB code):
    Image path: rt640x64.sys
    Image name: rt640x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Oct 28 08:21:21 2019 (5DB67AD1)

Aşağıdakini indirin. Eskisini program ekle/kaldırdan silip PC'yi yeniden başlatın.
Daha sonra indirdiğinizi kurun.


Döküm:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff80300000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff80300000001, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1390

    Key  : Analysis.Elapsed.mSec
    Value: 1473

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 77

    Key  : Analysis.Init.Elapsed.mSec
    Value: 34240

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 145

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xd1

    Key  : Dump.Attributes.AsUlong
    Value: 8

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Failure.Bucket
    Value: AV_CODE_AV_BAD_IP_nt!KiPageFault

    Key  : Failure.Hash
    Value: {73cd60cc-83fa-6b76-df08-1961c31d7403}


BUGCHECK_CODE:  d1

BUGCHECK_P1: fffff80300000001

BUGCHECK_P2: 2

BUGCHECK_P3: 8

BUGCHECK_P4: fffff80300000001

FILE_IN_CAB:  061123-6812-01 (1).dmp

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

READ_ADDRESS: fffff8036f8fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 fffff80300000001

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  Discord.exe

TRAP_FRAME:  ffff8a83e6aca530 -- (.trap 0xffff8a83e6aca530)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=fffff8036f8fb3a0
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80300000001 rsp=ffff8a83e6aca6c0 rbp=ffff8a83e6aca730
 r8=ffffa30f2f389080  r9=ffffa30f2ec4b080 r10=0000000000000037
r11=0000000000000006 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff803`00000001 ??              ???
Resetting default scope

FAILED_INSTRUCTION_ADDRESS:
+0
fffff803`00000001 ??              ???

STACK_TEXT:
ffff8a83`e6aca3e8 fffff803`6f00fd29     : 00000000`0000000a fffff803`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
ffff8a83`e6aca3f0 fffff803`6f00b8e3     : 00000000`00000000 ffff8a83`e6aca5f0 ffff8a83`e6aca838 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffff8a83`e6aca530 fffff803`00000001     : ffffa30f`2ec4b080 ffff8a83`e6aca730 ffffa30f`2ec4b080 00000000`00000001 : nt!KiPageFault+0x463
ffff8a83`e6aca6c0 ffffa30f`2ec4b080     : ffff8a83`e6aca730 ffffa30f`2ec4b080 00000000`00000001 00000000`00000000 : 0xfffff803`00000001
ffff8a83`e6aca6c8 ffff8a83`e6aca730     : ffffa30f`2ec4b080 00000000`00000001 00000000`00000000 fffff803`6eedbcac : 0xffffa30f`2ec4b080
ffff8a83`e6aca6d0 ffffa30f`2ec4b080     : 00000000`00000001 00000000`00000000 fffff803`6eedbcac ffff8a83`e6aca710 : 0xffff8a83`e6aca730
ffff8a83`e6aca6d8 00000000`00000001     : 00000000`00000000 fffff803`6eedbcac ffff8a83`e6aca710 ffff8a83`00000000 : 0xffffa30f`2ec4b080
ffff8a83`e6aca6e0 00000000`00000000     : fffff803`6eedbcac ffff8a83`e6aca710 ffff8a83`00000000 00000000`0000003f : 0x1


SYMBOL_NAME:  nt!KiPageFault+463

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.2965

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  463

FAILURE_BUCKET_ID:  AV_CODE_AV_BAD_IP_nt!KiPageFault

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {73cd60cc-83fa-6b76-df08-1961c31d7403}

Followup:     MachineOwner
---------
 
Son düzenleme:
Evet şimdi indirebildim.

Üstte önerdiklerimi yapmamışsınız sanırım.

Mesela BIOS hala güncel değil.
Kod:
BiosVersion = B.60
BiosReleaseDate = 05/19/2020
SystemManufacturer = Micro-Star International Co., Ltd.
SystemProductName = MS-7A38
BaseBoardProduct = B450M PRO-VDH MAX (MS-7A38)
BaseBoardVersion = 8.0

Bir hata var ama tam olarak ne olduğu belli değil. O yüzden eleyerek gitmemiz gerek.

Güncelleme işlemleri tamamlandıktan sonra devam ederse RAM testi yapılabilir.



Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff806004e4663, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff806004e4663, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1530

    Key  : Analysis.Elapsed.mSec
    Value: 1595

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 109

    Key  : Analysis.Init.Elapsed.mSec
    Value: 7813

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 145

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xd1

    Key  : Dump.Attributes.AsUlong
    Value: 8

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Failure.Bucket
    Value: AV_CODE_AV_BAD_IP_nt!KiPageFault

    Key  : Failure.Hash
    Value: {73cd60cc-83fa-6b76-df08-1961c31d7403}


BUGCHECK_CODE:  d1

BUGCHECK_P1: fffff806004e4663

BUGCHECK_P2: 2

BUGCHECK_P3: 8

BUGCHECK_P4: fffff806004e4663

FILE_IN_CAB:  061623-12156-01.dmp

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

READ_ADDRESS: fffff80674cfb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 fffff806004e4663

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  ffffd307fa2294b0 -- (.trap 0xffffd307fa2294b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffd58f25105638
rdx=ffffd58f251058b0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff806004e4663 rsp=ffffd307fa229640 rbp=ffffd307fa229740
 r8=0000000000014ee8  r9=0000000000000000 r10=000000000000007f
r11=ffffd58f25105670 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffff806`004e4663 ??              ???
Resetting default scope

FAILED_INSTRUCTION_ADDRESS:
+0
fffff806`004e4663 ??              ???

STACK_TEXT: 
ffffd307`fa229368 fffff806`74410029     : 00000000`0000000a fffff806`004e4663 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
ffffd307`fa229370 fffff806`7440bbe3     : 00000000`00000000 ffffd58f`2a841b60 00000000`00000000 00000000`00000001 : nt!KiBugCheckDispatch+0x69
ffffd307`fa2294b0 fffff806`004e4663     : 00000000`004e4818 00000000`00000000 ffffd307`fa229740 00000000`00000001 : nt!KiPageFault+0x463
ffffd307`fa229640 00000000`004e4818     : 00000000`00000000 ffffd307`fa229740 00000000`00000001 00000000`00000000 : 0xfffff806`004e4663
ffffd307`fa229648 00000000`00000000     : ffffd307`fa229740 00000000`00000001 00000000`00000000 00000000`00000000 : 0x4e4818


SYMBOL_NAME:  nt!KiPageFault+463

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.3086

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  463

FAILURE_BUCKET_ID:  AV_CODE_AV_BAD_IP_nt!KiPageFault

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {73cd60cc-83fa-6b76-df08-1961c31d7403}

Followup:     MachineOwner
---------
 

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