@heraishere, destek cevaplamış.
Merhaba,
Şu anda size, mesajınızı yazdığınız dilde yardımcı olacak kimse yok, bu yüzden İngilizce yanıt veriyorum. Bu şekilde, size mümkün olan en kısa sürede yardımcı olmaya başlayabiliriz. İngilizce yerine tercih ettiğiniz dilde yanıt verebilirsiniz.
If you are pertaining to refunding gifted games, a gift can be refunded in these two steps:
1) The gift recipient must first allow the refund by navigating to their
Steam Support page and selecting the gift.
2) After the recipient has allowed the refund, the gift buyer can then go ahead and submit a refund request for that gift.
For additional information on gift refunds check our
Purchasing and Refunding Gifts article.
Moreover, for detailed instructions on how to submit a refund request, please click
here.
If your request is made within fourteen days of purchase and the title has been played for less than two hours, you automatically qualify for a refund. If Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount.
Please Note: Approved funds or wallet credit may take up to 7 days to appear in your account. International payment methods may take longer.
For more information, please review our
refund policy
Please let me know if I can help clarify anything else.
Running on coffee,
Dette
.
